Implementation Lead - Servicing Products

Join Wise as an Implementation Lead for our Servicing Products team, where you will play a pivotal role in driving the implementation of innovative servicing solutions. You will collaborate with cross-functional teams to ensure seamless integration and delivery of our products, enhancing customer experience and satisfaction.

About the PositionAs an Implementation Lead at Kernel, you play a pivotal role in aligning customer expectations with technical execution for large-scale enterprise projects. Your expertise transforms intricate requirements into effective, high-impact solutions, ensuring each proof of concept is precise, scalable, and strategically positioned for success.Collaborating closely with Account Executives, Product teams, and Engineering, you will tackle technical inquiries, resolve complex challenges, and develop solutions that deliver substantial value to our clients. With a continuous stream of new features being deployed at Kernel, you will remain at the forefront of client needs and the latest market innovations.Your Responsibilities:Serve as the technical expert partnering with Account Executives during late-stage sales cyclesManage and deliver high-quality proofs of concept (POCs) in a timely mannerOversee the entire implementation process from project kick-off to successful go-liveDesign, build, and deploy customized AI agents utilizing Kernel’s proprietary toolsAct as a trusted advisor for a diverse portfolio of clientsProvide constructive feedback to the Product team for ongoing improvements and iterationsRequired Skills and Experience:3–5 years of experience in a client-facing analytical or technical role such as Solutions Engineering, Technical Account Management, or ConsultingProficient technical knowledge (APIs, JavaScript, etc.) and familiarity with data systemsExceptional analytical and problem-solving abilities, with keen attention to detailAbility to navigate ambiguity and creatively solve technical issuesExperience in dynamic, fast-paced startup environmentsProven capacity to manage multiple clients and projects simultaneouslyExcellent communication skills and the capability to cultivate trustworthy relationships with customersWillingness to occasionally work later hours to accommodate US-based clientsPreferred (but not essential):Experience with AI products or applicationsFamiliarity with Revenue Operations (RevOps) workflows and systems, including CRMs and related tools

About UsAt Optro, we have achieved remarkable growth, surpassing $300M ARR, and we stand as the premier audit, risk, ESG, and InfoSec platform in the industry. Our technology is trusted by over 50% of the Fortune 500, including 7 of the Fortune 10, empowering organizations to enhance their operations with increased clarity and agility. We are proud to have received stellar ratings on G2.com and Gartner Peer Insights.Our culture is rooted in inspiration and collaboration, driving us to innovate continuously and contribute positively to our customers and communities. At Optro, we work together to overcome challenges, aiming to create the most beloved platform in our field. Our accolades include being recognized among the 500 fastest-growing tech companies in North America for seven consecutive years by Deloitte!Your RoleWe are seeking a dynamic and self-driven Implementation Project Lead to oversee the deployment of Optro’s software solutions. This role entails managing every phase of the implementation process, from the sales handoff to the successful go-live of the system.Key ResponsibilitiesBuild an in-depth understanding of our product to guide customers throughout the implementation journey, including kickoff, design, and user acceptance testing.Gather, analyze, and interpret customer requirements to tailor the Optro solution effectively.Act as the project manager for various AuditBoard implementation projects of varying scopes.Monitor project progress and coordinate client and internal resources to ensure timely delivery of project milestones.Ideal Candidate AttributesA minimum of 3 years of experience in delivering software implementations within a B2B SaaS or enterprise software environment, from project kickoff to go-live is highly preferred.Alternatively, 3+ years of experience in internal audit, external audit, IT audit, IT compliance, or risk management, with hands-on involvement in implementing, configuring, or deploying audit, risk, or compliance systems.Proficient in Excel at an intermediate to expert level.

Our MissionAt Omnea, we’re transforming enterprise operations by addressing the most challenging aspects of procurement. Our goal is to eliminate the inefficiencies that can delay a single purchase for months, necessitating over 50 emails and involving Finance, Legal, Security, and IT just to secure approvals.With a robust funding of $75M from Khosla Ventures, Insight Partners, and Accel, we are on a mission to revolutionize this process. Our AI-driven platform seamlessly connects all stakeholders, making purchasing swift, secure, and effective—offering a centralized space for requests, automated approvals and renewals, real-time supplier risk assessments, and comprehensive spend visibility.The procurement market represents a $7B+ untapped opportunity, and our progress indicates the scale of this potential: we have achieved a tenfold increase in ARR to double-digit millions in just 18 months and are trusted by industry leaders such as Spotify, MongoDB, Monzo, and Albertsons. We're proud to be recognized as the 4th fastest growing startup in Europe.Our team has a proven track record, having previously scaled Tessian (cybersecurity technology, backed by Sequoia, Balderton, and Accel, and acquired post-Series C). We comprise former founders and operators who have successfully grown unicorns, developed top-tier products, and executed at the highest levels. You’ll have the opportunity to collaborate with leaders like Ben, Abs, Sabrina, and Rebe.OverviewWe are seeking an outstanding Solutions Architect to join Omnea’s customer team. This role offers an exciting opportunity to deploy our product, build impactful functions, and accelerate your career trajectory.In this position, you will lead the deployment of the Omnea platform and its strategic modules, features, and integrations. You will advise clients on optimal solutions that deliver significant value while driving the implementation process as an extension of their team. You'll develop expertise in our product and serve as the internal advocate for our customers, collaborating closely with both technical and commercial teams to ensure that customer-centricity remains at the heart of our operations.

About UsAt AuditBoard, we are proud to be the leading platform for audit, risk management, ESG, and InfoSec solutions, having surpassed $300M in annual recurring revenue. Over 50% of Fortune 500 companies, including 7 of the Fortune 10, trust our award-winning technology to enhance their operational clarity and agility. Our commitment to customer satisfaction is reflected in our top ratings on G2.com and Gartner Peer Insights. We foster a culture of innovation and teamwork, dedicated to finding new ways to support our clients and contribute positively to our organization and communities. This dedication has earned us recognition as one of the 500 fastest-growing tech companies in North America for six consecutive years, as ranked by Deloitte!Position OverviewWe seek a dynamic and self-driven professional with a strong background in project management to join us as an Implementation Project Lead (UK). This individual will oversee all facets of the implementation of AuditBoard's software, ensuring a seamless transition from sales handoff to system go-live.

Role overview This London-based position focuses on supporting organizations as they deploy and integrate the Hive Platform. The Product Implementation Consultant works to help clients maximize the platform’s value, improve efficiency, and enhance customer satisfaction. What you will do Collaborate directly with clients to understand their requirements and business processes Deliver solutions tailored to each client’s needs during Hive Platform implementation Guide clients through every stage of deployment and integration Troubleshoot technical issues and address challenges to support a smooth rollout Requirements Strong problem-solving skills Technical background relevant to product implementation Clear communication skills for working with clients and internal teams Experience supporting software or platform deployments is an advantage

About the Role At SumUp, our mission is to bridge the gap between merchants and consumers, empowering local communities to flourish. With SumUp Pay, we are innovating a banking experience that connects individuals to the small businesses they adore while facilitating free transactions for our merchants. SumUp Pay simplifies financial management for consumers, enhances everyday spending, and fortifies the bond between them and local merchants, delivering value and fostering growth for community businesses. This pivotal role offers the chance to influence our global strategy at a rapid pace, tackling diverse topics and opportunities. Your strategic acumen, creative problem-solving, and relentless drive will be essential as you lead initiatives within the Consumer Tribe, dedicated to expanding SumUp Pay and enhancing the consumer-merchant relationship while collaborating across the organization.

Transform the Future of Finance with Us!At Light, we are revolutionizing the way modern businesses manage their financial processes by replacing outdated ERP systems with our dynamic Smart Financial Platform. Our cutting-edge software equips global enterprises with automated accounting, real-time insights, and financial flows that adapt to the pace of business.We collaborate closely with our clients, delivering rapid solutions while maintaining a relentless focus on quality. In a remarkably short time, Light has become the backbone of leading companies such as Lovable, Legora, and Keyshot. Our users don’t just operate on Light; they truly enjoy the experience.Join us as we forge a new category in software. We are a passionate team of engineers who appreciate the intricacies of finance, designers dedicated to seamless reconciliation, and operators who view finance as a product. If you're eager to innovate how the world manages money, you've found your new home.Supported by premier investors and guided by industry veterans, we are crafting groundbreaking products with the liberty to deliver ambitious results. Help us position Light as the global standard for next-generation finance.Your Role as Implementation ManagerAs an Implementation Manager, you will spearhead complex implementation projects for multinational clients transitioning from traditional ERP systems to our Smart Financial Platform. Your expertise will guide clients through the intricacies of financial systems during their migration, ensuring seamless adoption of our platform. You will cultivate strong relationships with client finance leadership to foster trust and facilitate successful outcomes.Your responsibilities will include:Leading intricate implementation projects for global clients.Utilizing your experience to navigate complex financial systems during migrations.Establishing trusted partnerships with client finance teams to enhance platform adoption.Creating and executing comprehensive project plans with defined milestones.Collaborating with our product and engineering teams to align client requirements with our implementation strategies.This role is client-facing and pivotal in ensuring successful implementations and sustained client satisfaction. You will collaborate with a small, talented team that possesses a profound understanding of the market.Your Qualifications:Bachelor’s degree in Accounting, Finance, or a related field.Proven experience in managing ERP implementations, particularly for large-scale enterprises.Strong analytical and problem-solving skills, with a deep understanding of financial processes.Excellent communication and interpersonal skills to build relationships with senior stakeholders.Demonstrated ability to manage multiple projects simultaneously and meet tight deadlines.

Ramp Network connects traditional finance with the crypto economy through its fiat-to-crypto toolkit. The team supports brands and blockchain innovators in onboarding users into Web3. Since its founding, Ramp has focused on high performance, open-mindedness, and collaboration, building a strong track record and a growing global presence. Role overview This Lead Product Manager position comes as Ramp Network surpasses $1B in transaction volume and introduces new consumer products. The role offers full ownership of these products, with a focus on delivering high-quality solutions. The position is based in London or can be remote within Poland. What you will do Lead a cross-functional team to discover, define, and deliver major improvements to user flows that increase conversion rates. Identify and resolve friction points in the customer journey. Champion high standards for user experience and promote these standards throughout the organization. Set and track key performance indicators (KPIs) to support data-driven decisions. What makes Ramp Network unique Over 8 years of experience in the industry Consistent month-over-month ecosystem growth Purpose-driven, collaborative culture

Xceptor develops a platform that helps financial institutions manage complex data. The system collects information from multiple sources, then organizes, validates, repairs, and enriches it. This process ensures clients receive reliable data for their operations. Xceptor works closely with Middle and Back-Office teams, aiming to give business users the tools to solve data challenges independently and reduce dependence on traditional technology teams. The company’s mission is to help business users at financial institutions automate processes and generate dependable data. Xceptor values client centricity, teamwork, and making a real impact. Role overview The Senior Implementation Consultant joins the Delivery Team in London. This position leads the execution of projects for financial services clients, from short-term assignments to broader transformation initiatives. The consultant shapes how the Xceptor platform is configured and deployed to address each client’s business needs. What you will do Manage projects from initial scoping through to go-live, maintaining strong relationships with clients throughout the process. Work closely with business teams to gather requirements and define clear, actionable specifications. Configure the Xceptor platform to meet client needs, overseeing the full development and implementation cycle. Support delivery of both new and existing client projects, adapting to a range of business goals. Share insights and collaborate with colleagues to ensure successful project outcomes in a team-driven setting.

Join Wise as a Lead Product Analyst and be at the forefront of our mission to make money transfers faster and more affordable. In this role, you will leverage your analytical skills to drive product insights, influence decision-making, and enhance the user experience. You will collaborate with cross-functional teams to identify opportunities and solve complex problems.

At Wise, we are on a mission to revolutionize the way money moves globally, breaking down borders for individuals and businesses alike. Our goal is to make transferring money instant, transparent, convenient, and ultimately free for everyone. With millions of customers worldwide relying on us to manage their finances, we are committed to simplifying international living.Your role as the Product Marketing Lead will be pivotal in enhancing Wise's visibility and attractiveness to potential customers. You will oversee the strategic positioning of our brand across various discovery platforms, ensuring that users understand what Wise offers and why it stands out from competitors.As a vital member of the Discovery product team, you will analyze market trends and customer expectations, aligning our product offerings and content to meet their needs. Collaborating closely with design, research, SEO, and regional teams, you will create compelling value propositions and messaging that drives customer adoption through our website, landing pages, and acquisition channels.In partnership with the marketing team, you will orchestrate awareness and conversion campaigns that resonate with our target markets. Your expertise will ensure that potential users grasp the benefits of choosing Wise, reinforcing our position as the preferred financial solution.You will be attuned to customer perceptions of our brand, analyzing feedback and monitoring competitor actions to derive insights that inform our positioning strategies. This intelligence will translate into frameworks that guide our content for both acquisition and onboarding experiences.

Join Our MissionAt Omnea, we are transforming the way enterprise businesses function, beginning with the most challenging aspect: procurement. A single purchase can often take months, igniting a chain of 50+ emails and involving departments such as Finance, Legal, Security, and IT just for approval.With an investment of $75M from Khosla Ventures, Insight Partners, and Accel, we aim to revolutionize this process. Our AI-native platform connects every individual, step, and system to ensure purchasing is swift, secure, and efficient—providing a unified platform for requests, automated approvals and renewals, real-time supplier risk assessments, and complete visibility into spending.This is a $7B+ untapped market, and our growth reflects the scale of this opportunity: we have increased our Annual Recurring Revenue (ARR) tenfold to double-digit millions in just 18 months, earning the trust of global enterprises such as Spotify, MongoDB, Monzo, and Albertsons. We are proud to be recognized as the 4th fastest growing startup in Europe.Our team previously scaled Tessian (a renowned cybersecurity tech firm, backed by Sequoia, Balderton, Accel, and acquired post-Series C). Our members include former founders and operators who have nurtured unicorns, launched top-tier products, and executed at the highest levels. You will collaborate with leaders like Ben, Abs, Sabrina, and Rebe.Your ResponsibilitiesLead the design efforts across significant product domains, overseeing both hands-on design work and the strategic direction, standards, and decisions that influence product development.Engage with customers, including procurement leaders and finance teams at major companies such as Spotify, MongoDB, Monzo, and Gymshark, utilizing their insights to inform both quarterly roadmaps and long-term design strategies.Collaborate closely with Product and Engineering leadership to define problems, scope projects, and sequence tasks—often before features become evident.

Join Artsy as a Lead Product Designer and play a pivotal role in shaping our innovative design strategies. You will be responsible for leading design projects, collaborating with cross-functional teams, and creating user-centered designs that enhance our platform's user experience. Your expertise will drive the visual and functional aspects of our products, ensuring they are not only beautiful but also intuitive and effective.

About the Role Faculty is hiring a Lead Product Designer in London. This role shapes product solutions and influences design direction across projects. The Lead Product Designer works closely with cross-functional teams to deliver user-focused designs that support engagement and satisfaction.

Join Wise as a Product Design Lead focused on our Receive team. In this pivotal role, you will spearhead innovative design solutions and enhance user experiences. You will collaborate closely with cross-functional teams to drive the design strategy and improve the functionality of our products.

Join Wise as a Lead Product Analyst specializing in onboarding processes. In this role, you will be a key player in analyzing user experience data, identifying improvement opportunities, and collaborating with cross-functional teams to enhance our onboarding journey. Your analytical skills will help us optimize our processes, ensuring a seamless experience for our customers as they begin their journey with Wise.

Role Overview Zoopla is looking for a Lead Product Designer based in London. This role leads the design vision and execution across several product areas, starting with the ongoing development of Zoopla’s Search functionality. What You Will Do Shape and drive the design strategy for key product domains, with an initial focus on Search. Work closely with product, engineering, and business teams to set direction and ensure design supports business goals. Identify opportunities for improvement and set clear design trajectories that deliver measurable impact. Influence product strategy and prioritization at a senior level, ensuring design is central to decision-making. Advocate for design as a driver of growth, conversion, and long-term customer satisfaction. Go beyond responding to briefs by proactively shaping product strategies and contributing to high-level discussions. Leadership and Team Development Mentor and support a small team of designers, encouraging creativity and skill growth. Establish scalable design practices that improve team performance and consistency. Set benchmarks for design quality and foster cross-functional collaboration. Location This position is based in London, England, United Kingdom.

Role overview The Senior Implementation Consultant at gomotive leads client projects in London, England. This position guides organizations through onboarding and ensures each client gains value from gomotive’s solutions. Clients come from a variety of industries, so the work involves adapting services to fit unique needs. What you will do Lead clients through onboarding and manage the full implementation process Partner with cross-functional teams to tailor solutions to individual client requirements Support clients as they adopt gomotive’s services, answering questions and resolving issues as they arise Build and maintain strong relationships with clients throughout each project Requirements Proven experience leading technology solution implementations Ability to collaborate with both technical and non-technical teams Strong communication and problem-solving skills Dedication to client success

Role overview Wise seeks a Product Lead - Credit for its London office. This position centers on developing and guiding the future of Wise’s credit products. The aim: make financial services easier to access and genuinely useful for customers. What you will do Define the vision and roadmap for Wise’s credit offerings Drive product initiatives from initial concept through to launch Collaborate with colleagues across product, engineering, and other teams to deliver new features and improvements Monitor customer needs and market trends to keep Wise’s credit products relevant and valuable Location This role is based in London.