Legal Implementation Specialist

Join Luminance, the trailblazer in Legal-Grade™ AI for enterprises, and be part of a transformative journey in the legal sector. Backed by esteemed venture capitalists and recognized in the Forbes AI 50 list as one of the 'Most Promising Private AI Companies in the World,' along with a spot on Inc. 5000’s list of 'Fastest Growing Companies in America,' Lumin…

Join Ironclad, a leading contract lifecycle management platform, as a Legal Engineer - EMEA (Implementation Consultant). This role involves leveraging your legal expertise and technical skills to implement our innovative solutions for clients across the EMEA region. As part of our dynamic team, you will collaborate with clients, understand their needs, and ensure seamless integration of our software into their existing workflows.

At Suade, our journey of success is fueled by tenacity, innovation, and a relentless commitment to pioneering advanced technology in the RegTech sector. Our Regulatory Product team plays a pivotal role in driving our product vision and fostering sustained business growth.In your role within the Regulatory Product team, you will leverage your extensive expertise in regulatory reporting to steer the architecture, development, and enhancement of our report portfolio, collaborating closely with our product team.Key Responsibilities:Monitor and analyze regulatory changes, assessing their implications for existing reporting obligations.Translate complex regulatory texts into structured business and product requirements.Engage in client-facing implementation projects, defining requirements for new products and regulations.Provide specialized knowledge in developing and updating regulatory returns in collaboration with our Lead Engineers.Create and refine documentation and training materials for both clients and internal teams.Guide and mentor junior Implementation Specialists and Engineers using your regulatory insights.Assist in testing and validating regulatory outputs to ensure compliance and data integrity.Enhance Suade’s reputation in the regulatory domain by collaborating with our Sales and Marketing teams during presentations and events requiring regulatory expertise.Stay informed about industry trends and evolving regulatory frameworks.This position is open to candidates based anywhere in the UK.

At Suade, our achievements stem from tenacity and innovation, enabling us to develop advanced technology that shapes the future of RegTech. Our Regulatory Product team is the heartbeat of our organization, essential for driving our continued expansion.Joining the Regulatory Product team, you will leverage your regulatory reporting expertise to optimize the architecture, development, and growth of our diverse report offerings in collaboration with our product team.Key Responsibilities:As a valued team member, you will closely collaborate with Financial Institutions to integrate Suade software into their regulatory reporting workflows, utilizing your experience to:Lead client-facing implementation projects, identify business requirements (new products, regulations, etc.), and assist clients in mapping data to the FIRE data schema.Maintain in-depth knowledge of Liquidity, Capital, Market Risk, or FinRep regulatory reports within the EU and UK, and stay informed on regulatory updates by engaging with clients and industry specialists.Provide expertise in refining the logic for populating regulatory returns, working alongside our Lead Engineers.Support the Customer Success team by offering specialist insights to client inquiries under BAU conditions.Create and enhance documentation and training resources for clients and internal teams.Guide and mentor Graduates and Junior Engineers by sharing your regulatory insights.Boost Suade’s visibility in the regulatory sector and collaborate with our Sales and Marketing teams to prepare for presentations and events requiring regulatory knowledge.Qualifications:Proficient in understanding, interpreting, and communicating regulatory rules, with experience in at least one primary reporting area: capital, liquidity, leverage, balance sheet, credit risk, or market risk.A minimum of 1 year of experience in regulatory reporting at a regulated institution or as a consultant.Solid understanding of banking products (Loans, Securities, Derivatives, etc.).High proficiency in Excel (lookups, pivot tables, etc.).Experience with financial data, data mapping, and analysis.Strong stakeholder management skills.Excellent English verbal and written communication skills, with a proven ability to convey complex ideas effectively to various management levels.Exceptional interpersonal and teamwork abilities.Adaptability to work under pressure, meeting evolving work demands and strict deadlines.Self-driven, detail-oriented, and capable of working independently.Benefits:Generous annual leave allowance, in addition to public holidays.

At Suade, we pride ourselves on our resilience and innovative spirit, developing state-of-the-art technology that defines the future of RegTech. Our Regulatory Product team is pivotal to our operations, playing an instrumental role in driving our business forward.As a Senior Regulatory Change Implementation Specialist, you will leverage your extensive experience in regulatory reporting to spearhead the design, development, and enhancement of our reporting portfolio in collaboration with our product team.Key Responsibilities:Serve as a primary contact for regulatory inquiries from both internal teams and clients.Monitor and evaluate regulatory changes, assessing their implications on current reporting obligations.Conduct impact assessments to define scope, timelines, interdependencies, and potential risks.Interpret complex regulatory requirements, translating them into clear and actionable product and business specifications.Oversee a range of client-focused implementation projects, outlining business needs for new products and regulations.Act as a subject matter expert on critical regulatory frameworks, offering insights to internal stakeholders.Review regulatory logic, calculations, and outputs to ensure accuracy and compliance.Collaborate closely with Product and Engineering teams to refine implementation strategies and communicate requirements effectively.Create and enhance documentation and training materials for clients and internal teams.Mentor junior Implementation Specialists and Engineers, imparting your regulatory expertise.Enhance Suade’s visibility in the regulatory domain and collaborate with Sales and Marketing teams for presentations and events requiring regulatory insights.Identify enhancements to existing reports and expand regulatory coverage.Contribute to the regulatory product roadmap with insights, recommendations, and forward-looking analysis.Stay informed about industry trends and evolving regulatory standards.This role offers the flexibility to be based anywhere in the UK.

Who is Heidi?Heidi is revolutionizing healthcare with an AI Care Partner that enhances every aspect of clinical practice, from documentation to the delivery of care.Our mission is to double the capacity of healthcare while maintaining a deeply human touch. In just 18 months, Heidi has enabled clinicians to reclaim over 18 million hours and has facilitated more than 73 million patient visits globally. Currently, over two million patient interactions per week are powered by Heidi across 116 countries and in over 110 languages.Founded by healthcare professionals, Heidi unites a diverse team of clinicians, engineers, designers, scientists, creatives, and mathematicians, all driven by a common goal: to reinforce the human connection at the core of healthcare.With nearly $100 million in funding, Heidi is expanding its reach across the USA, UK, Canada, and Europe, partnering with leading health systems such as the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health.We are committed to rapid innovation while adhering to proven methodologies, shaping the future of healthcare. Are you ready to take on the challenge?The RoleWe are in search of a proactive and collaborative Implementation Specialist to facilitate the onboarding, training, and deployment of Heidi for our enterprise healthcare clients.Located in our London office, you will collaborate closely with our Enterprise Customer Success Managers to execute large-scale implementations of Heidi. By combining robust project delivery expertise with clinical empathy and a profound understanding of our product, you will craft high-impact onboarding experiences that empower every clinician and supporting organization to derive value from day one.Your Responsibilities:Implementation & OnboardingOversee seamless onboarding and implementation of Heidi for mid-market and enterprise clients.Conduct engaging training sessions for clinicians and operational personnel, developing and refining materials to ensure a smooth and rewarding experience.Evaluate clinician objectives and workflows to design customized onboarding and “Aha moment” workshops that enhance engagement and adoption.Collaborate closely with Customer Success Managers to synchronize rollout plans, milestones, deliverables, and align with key stakeholders.

Role overview The Legal Engineering Manager, Product Specialist at Harvey plays a key part in supporting product development and delivery throughout the EMEA region. This position blends legal expertise with technical understanding to help shape products that address client needs in the area. What you will do Bridge legal knowledge and technology to guide how products are designed and improved Collaborate with teams to ensure products meet the requirements of clients across EMEA Offer insights that help steer product direction and efficiency within the legal sector Location This role is based in London.

Join Banyan Software as a Software Implementation & Deployment Specialist and play a crucial role in delivering innovative software solutions to our clients. You will be responsible for ensuring seamless implementation and deployment of our software products, while providing exceptional support and guidance to customers throughout the process.Your expertise will help clients maximize the value of our software, and you will collaborate closely with cross-functional teams to enhance our offerings and improve user experience. This is an exciting opportunity to contribute to projects that make a significant impact in the industry.

Leap Legal Software seeks a Sales Consultant to join the team in London. This position focuses on working closely with legal professionals, understanding how they operate, and introducing software solutions that can improve their daily work. Regular interaction with clients is a core part of the job, as is learning about each firm's unique needs and recommending products that fit their workflow. Key responsibilities Meet with clients in the legal sector to discuss their current processes and challenges Identify where Leap's software can help boost productivity and efficiency Present solutions tailored to each client’s requirements Guide clients through the sales process, from first contact to successful onboarding Location This role is based in London, England, United Kingdom.

Leap Legal Software is hiring a Customer Success Manager in London to help legal professionals get the most from our software. This position centers on building strong client relationships and supporting firms as they adopt and use our legal technology solutions. Role overview This role focuses on guiding clients to maximize the value of our products. By understanding each firm's needs, you will help them streamline workflows and improve daily operations with our technology. What you will do Support clients as they implement and use Leap Legal Software Identify opportunities for clients to improve their processes with our solutions Work closely with legal professionals to ensure satisfaction and effective product use Requirements Experience in customer success, account management, or a related field Strong communication and relationship-building skills Interest in legal technology and helping clients improve their operations

Transform the Future of Finance with Us!At Light, we are revolutionizing the way modern businesses manage their financial processes by replacing outdated ERP systems with our dynamic Smart Financial Platform. Our cutting-edge software equips global enterprises with automated accounting, real-time insights, and financial flows that adapt to the pace of business.We collaborate closely with our clients, delivering rapid solutions while maintaining a relentless focus on quality. In a remarkably short time, Light has become the backbone of leading companies such as Lovable, Legora, and Keyshot. Our users don’t just operate on Light; they truly enjoy the experience.Join us as we forge a new category in software. We are a passionate team of engineers who appreciate the intricacies of finance, designers dedicated to seamless reconciliation, and operators who view finance as a product. If you're eager to innovate how the world manages money, you've found your new home.Supported by premier investors and guided by industry veterans, we are crafting groundbreaking products with the liberty to deliver ambitious results. Help us position Light as the global standard for next-generation finance.Your Role as Implementation ManagerAs an Implementation Manager, you will spearhead complex implementation projects for multinational clients transitioning from traditional ERP systems to our Smart Financial Platform. Your expertise will guide clients through the intricacies of financial systems during their migration, ensuring seamless adoption of our platform. You will cultivate strong relationships with client finance leadership to foster trust and facilitate successful outcomes.Your responsibilities will include:Leading intricate implementation projects for global clients.Utilizing your experience to navigate complex financial systems during migrations.Establishing trusted partnerships with client finance teams to enhance platform adoption.Creating and executing comprehensive project plans with defined milestones.Collaborating with our product and engineering teams to align client requirements with our implementation strategies.This role is client-facing and pivotal in ensuring successful implementations and sustained client satisfaction. You will collaborate with a small, talented team that possesses a profound understanding of the market.Your Qualifications:Bachelor’s degree in Accounting, Finance, or a related field.Proven experience in managing ERP implementations, particularly for large-scale enterprises.Strong analytical and problem-solving skills, with a deep understanding of financial processes.Excellent communication and interpersonal skills to build relationships with senior stakeholders.Demonstrated ability to manage multiple projects simultaneously and meet tight deadlines.

Join Wise as an Implementation Lead for our Servicing Products team, where you will play a pivotal role in driving the implementation of innovative servicing solutions. You will collaborate with cross-functional teams to ensure seamless integration and delivery of our products, enhancing customer experience and satisfaction.

Role overview The Senior Implementation Consultant at gomotive leads client projects in London, England. This position guides organizations through onboarding and ensures each client gains value from gomotive’s solutions. Clients come from a variety of industries, so the work involves adapting services to fit unique needs. What you will do Lead clients through onboarding and manage the full implementation process Partner with cross-functional teams to tailor solutions to individual client requirements Support clients as they adopt gomotive’s services, answering questions and resolving issues as they arise Build and maintain strong relationships with clients throughout each project Requirements Proven experience leading technology solution implementations Ability to collaborate with both technical and non-technical teams Strong communication and problem-solving skills Dedication to client success

We are seeking a talented and driven Implementation Engineer to join our fast-growing team at Stacks. As an Implementation Engineer, you will play a crucial role in delivering cutting-edge solutions to our clients, ensuring seamless integration of our products into their systems.Your responsibilities will include collaborating with cross-functional teams, troubleshooting implementation issues, and providing technical support to ensure client satisfaction. If you are passionate about technology and enjoy solving complex problems, we want to hear from you!

Role Overview oliver is looking for an Implementation Manager based in London. This role leads the deployment of new solutions for clients, working closely with them to understand their needs and deliver results that match their goals. What You Will Do Oversee the rollout of solutions for clients, managing the process from planning to completion Work directly with clients to clarify requirements and ensure their expectations are met Coordinate with internal teams to align project strategies with client objectives Build and maintain strong client relationships throughout each project Monitor progress and address issues to keep projects on track

About DecagonDecagon stands as the premier conversational AI platform, enabling brands to provide exceptional concierge-level customer experiences.Our cutting-edge technology empowers renowned enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and enriching interactions across all channels, including voice, chat, email, and SMS.We envision a future where customer interactions transcend traditional support tickets and hold music, leading to quicker resolutions, more engaging conversations, and deeper relationships. Proudly backed by leading investors including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, we are committed to making this vision a reality.As an in-office company, we thrive on a collective dedication to excellence and speed. Our core values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — guide our working culture and team development.About the RoleJoin Decagon’s pioneering Implementations Team to build and scale our operations in delivering top-tier AI Agents to our clients. You will spearhead the strategy and execution of Decagon implementations within intricate enterprise environments, ensuring that each deployment is seamless, impactful, and lays the groundwork for sustained customer success.Your responsibilities will include designing and maintaining the implementation playbook, establishing frameworks, processes, and standards that facilitate repeatable and scalable deployments as we expand. You will leverage AI tools, automation, and robust operational design to enhance efficiency and minimize time to value.Collaborating closely with customer teams, you will gain insights into their workflows and objectives while working cross-functionally with Sales, Product, and Engineering to convert those needs into successful implementations. You will oversee complex rollouts, align stakeholders, and guarantee that every launch yields measurable outcomes.In this role, you willLead the implementation of enterprise AI Agents from kickoff to rollout, driving execution, adoption, and business results.Craft implementation strategies customized to each customer's objectives and technical landscape.Develop and manage the Implementation playbook, incorporating processes and standards that support scalable, high-quality deployments.Enhance the speed, quality, and consistency of implementations by identifying best practices and streamlining workflows.

About AssembledAt Assembled, we believe that exceptional customer support is achieved through a harmonious blend of human agents and artificial intelligence. Our cutting-edge platform is uniquely designed to integrate both elements seamlessly, enabling organizations to manage their support operations effectively. Trusted by industry leaders like Canva, Etsy, and Robinhood, Assembled empowers teams to optimize their operations — from in-house agents to BPOs, all while harnessing the capabilities of AI. With features including AI Agents that handle cases from start to finish, AI Copilot for agent support, and AI-driven workforce management, we help teams deliver faster, higher-quality service and make informed staffing and automation decisions. With the backing of $70 million from NEA, Emergence Capital, and Stripe, we are on a mission to redefine the future of AI and human collaboration in customer support.The RoleWe are seeking an experienced Implementation Manager to spearhead the technical implementation process and foster strong customer relationships during the onboarding phase for our mid-market and enterprise clients.As a pivotal member of our Solutions Team, you will play a key role in shaping our implementation strategies as we expand. Your responsibilities will encompass everything from customer project management to technical setup, directly contributing to revenue growth, customer retention, and overall satisfaction. By engaging with customers, you will formalize best practices for implementation, enhance our product offerings, and refine our operational processes as we continue to scale.ResponsibilitiesCultivate customer relationships and lead technical implementation projects across various customer segments, particularly focusing on mid-market and enterprise.Investigate and document product functionalities across all areas of our platform, both through our web application and API, to enhance your product knowledge and serve our customers and internal teams effectively.Establish and enhance implementation best practices based on your growing product expertise.Streamline internal processes and elevate the customer experience throughout the implementation phase.Collaborate cross-functionally with Sales and Customer Success teams to ensure successful customer launches.Influence the product roadmap by acting as a conduit between our customers and the product organization.Set a positive precedent for customer engagement, helping clients derive maximum value from our solutions.About YouA minimum of 4 years’ experience in a customer-focused role that involves technical support, ideally within a SaaS environment.Proven ability to manage multiple projects simultaneously, ensuring timely delivery and customer satisfaction.Strong analytical and problem-solving skills, with a passion for improving processes and customer experiences.Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and customers.A proactive mindset with a focus on continuous learning and adaptation.

About the PositionAs an Implementation Lead at Kernel, you play a pivotal role in aligning customer expectations with technical execution for large-scale enterprise projects. Your expertise transforms intricate requirements into effective, high-impact solutions, ensuring each proof of concept is precise, scalable, and strategically positioned for success.Collaborating closely with Account Executives, Product teams, and Engineering, you will tackle technical inquiries, resolve complex challenges, and develop solutions that deliver substantial value to our clients. With a continuous stream of new features being deployed at Kernel, you will remain at the forefront of client needs and the latest market innovations.Your Responsibilities:Serve as the technical expert partnering with Account Executives during late-stage sales cyclesManage and deliver high-quality proofs of concept (POCs) in a timely mannerOversee the entire implementation process from project kick-off to successful go-liveDesign, build, and deploy customized AI agents utilizing Kernel’s proprietary toolsAct as a trusted advisor for a diverse portfolio of clientsProvide constructive feedback to the Product team for ongoing improvements and iterationsRequired Skills and Experience:3–5 years of experience in a client-facing analytical or technical role such as Solutions Engineering, Technical Account Management, or ConsultingProficient technical knowledge (APIs, JavaScript, etc.) and familiarity with data systemsExceptional analytical and problem-solving abilities, with keen attention to detailAbility to navigate ambiguity and creatively solve technical issuesExperience in dynamic, fast-paced startup environmentsProven capacity to manage multiple clients and projects simultaneouslyExcellent communication skills and the capability to cultivate trustworthy relationships with customersWillingness to occasionally work later hours to accommodate US-based clientsPreferred (but not essential):Experience with AI products or applicationsFamiliarity with Revenue Operations (RevOps) workflows and systems, including CRMs and related tools

Humaans develops workplace infrastructure software for companies scaling rapidly across the globe. The platform started as a basic system of record and now offers a comprehensive workforce management solution. Athena, the AI layer, coordinates workflows across HR, IT, Finance, and Operations, helping organizations make informed decisions and adapt as they grow. Customers range from startups like Lovable, Poolside, Fyxer AI, and Tandem Health to established firms such as Quantexa, Sellpy, Manychat, Gigs, Croud, and Threecolts. These teams use Humaans to handle complexity and work more efficiently. The company has raised $20 million from investors and founders including Lachy Groom (Physical Intelligence) and Stewart Butterfield (Slack). Role overview The Implementation Manager ensures customers gain value from Humaans from the very beginning. With Athena now available, this role guides organizations through setting up an AI-driven people platform, encouraging adoption, and building lasting relationships. The position emphasizes accuracy, efficiency, and a strong customer experience. AI tools support daily work by streamlining processes, identifying issues early, and improving future rollouts. The Implementation Manager supports both the core HRIS and Athena platforms, making sure customers are well positioned from day one. What you will do Oversee the full implementation process for new clients, from contract signing through to launching the solution Handle complex data sets and tailor solutions to suit each organization Work closely with Sales, Customer Success, Product, and Engineering teams to deliver seamless, memorable implementations Location This position is based in London.

Join attio as a Legal Counsel, where you will play a pivotal role in navigating legal complexities and providing strategic guidance. Your expertise will support our mission to deliver innovative solutions while ensuring compliance with applicable laws and regulations. This position offers a unique opportunity to influence our legal strategies and contribute to our growth.