Member Services Associate - Accounts

Role overview Atlas is looking for a Member Services Associate - Accounts based in London. This position acts as the first point of contact for members, focusing on account-related questions and support. Every interaction aims to create a positive experience for members. What you will do Assist members who have questions about their accounts Resolve issues q…

Join Atlas as a Member Services Associate in our Travel + Lifestyle department, where you will provide exceptional service to our members during overnight shifts. Your primary responsibility will be to assist members with inquiries, reservations, and travel arrangements, ensuring a seamless experience. This role requires excellent communication skills, a passion for travel, and the ability to work in a fast-paced environment.

About Us:Industrious stands as the foremost premium workplace-as-a-service provider, renowned for hosting the highest-rated workplaces in the industry. Our mission is to curate exceptional experiences for teams of all sizes and stages, including our own. We value the collaborative spirit and creative thinking that enable our teams to solve problems together. We actively encourage fresh ideas and celebrate every success. Our commitment is to significantly enhance the workplace experience for our members and ourselves.We believe that authentic self-expression is fundamental to a fulfilling workday. Embracing diversity in backgrounds, thoughts, and ideas is vital to our success in providing outstanding workplace experiences. At Industrious, we foster an inclusive, respectful environment that values individuality. Each team member is appreciated for their unique contributions, and together we achieve remarkable results.Discover more about us at www.industriousoffice.com/careers.The Role:As a Member Experience Associate, you will be pivotal in shaping the member experience, dedicated to ensuring that every individual who walks through our doors enjoys a great day. While each day may vary, your responsibilities may include:Welcoming members and guests as the first point of contact while preparing the office — brewing coffee, setting out breakfast, and restocking shared amenities.Proactively managing inventory and taking ownership of ordering supplies for your location.Crafting outstanding events and paying attention to detail by designing unique signage, as the magic is often found in the small things.Ensuring a seamless onboarding experience for new members by adding them to various systems.Providing support with IT or Wi-Fi issues, no task is too big or small.Engaging in local marketing events to showcase the true value of our flexible solutions to prospective members.Conducting walkthrough tours while your Member Experience Manager assists other potential members.

Join our dynamic team as a Member Renewals Specialist at Inmotion! In this role, you will be responsible for managing and enhancing the member renewal process, ensuring a seamless experience for our valued customers. You will collaborate with various teams to develop strategies that optimize renewals while providing top-notch service to our members.

Who We AreAt Second Nature, we are on a mission to tackle the global obesity epidemic, which costs the UK alone £9 billion annually in healthcare for preventable diseases like type 2 diabetes—accounting for 10% of the NHS budget. Unlike traditional approaches that rely on calorie counting, we leverage the power of behavioral science to devise sustainable solutions.Over the past eight years, we have partnered with the NHS to combat chronic diseases, received numerous accolades within the industry, and earned recognition as the 12th fastest-growing company in the UK according to Deloitte's Fast 50.With consistently positive feedback from our customers, as showcased on our Trustpilot page, we are excited to invite a dedicated Associate Account Manager to our team, helping us scale our innovative product to millions and deliver exceptional outcomes.The RoleAs a vital part of our NHS & Partnerships team, you will play a significant role in accelerating our growth by nurturing relationships with NHS and partner organizations. Your efforts will enhance our reputation as a trusted collaborator, showcasing our outstanding outcomes while addressing the unique needs of clinicians and commissioners. Your goal will be to ensure that Second Nature's services are accessible to everyone across the UK.Key ResponsibilitiesProactively manage and strengthen partnerships by swiftly addressing queries and fostering long-term trust with key stakeholders.Serve as the main point of contact for external stakeholders, effectively communicating customer needs, ensuring accountability across relevant teams, and relaying information back to customers.Analyze, optimize, and report on partnership performance, preparing comprehensive monthly outcome reports, tracking contract KPIs, and exceeding targets. You will present performance insights at meetings and training sessions.Identify and resolve bottlenecks in referral pathways while collaborating with our product team to enhance the member journey.Create and design materials that demonstrate program outcomes and effectiveness, utilizing them to educate stakeholders and promote advocacy.Support the integration of local pathways with primary care and specialist services across various NHS programs, working closely with clinical teams to manage service infrastructure variations and signposting.

checkout.com is looking for a Senior Associate, Technical Accounting to join the team in London. This position centers on maintaining accurate financial reporting and ensuring compliance with relevant standards. The Senior Associate will play a key part in supporting business decisions through technical accounting expertise. Key responsibilities Prepare and review financial reports to ensure accuracy and compliance with regulations Work closely with colleagues from various departments to resolve accounting issues and questions Provide technical accounting insights that help shape business strategy Location This role is based in London.

Associate Technical Account Manager(London-based: 3 days in office)Our MissionAt Ben, we are more than just a benefits platform; we are a catalyst for positive change in people's lives. Our innovative technology integrates the entire benefits ecosystem, driving improved outcomes for employers, employees, brokers, and providers alike.Our mission is straightforward: to create a world where everything operates at peak efficiency, ensuring every employee receives the support essential for their success—both professionally and personally.Your RoleAs an Associate Technical Account Manager at Ben, you will be the go-to person for our customers when it comes to technical matters. You'll manage a portfolio of accounts, collaborating closely with Customer Success Managers (CSMs) to guarantee that clients derive genuine value from our platform. You'll step in to rectify issues, provide clarity, and propose enhancements.This position sits at the crossroads of customer relations and technical problem-solving. You will handle escalations, conduct enablement sessions, investigate recurring challenges, and empower our customers' administrative teams to use Ben with confidence. When issues arise, you'll diagnose the problem and ensure it doesn't reoccur.As we expand our Technical Account Management function at Ben, you will join at a pivotal time, helping to shape our approach to supporting our largest clients while advancing your skills in a setting that encourages ownership from day one.Your ResponsibilitiesAccount Management: You will oversee a portfolio of customers, manage Level 2 technical escalations, and work with CSMs to maintain account health. You'll keep a close watch on customer satisfaction, identify potential issues early, and proactively address them.Benefit Renewal Coordination: You will manage the end-to-end process of benefit renewals for your accounts, ensuring that no detail is overlooked during this critical phase of the customer journey.Technical Onboarding and Enablement: You will lead the technical onboarding process for new clients, conducting product demonstrations and workshops to facilitate smooth navigation of our platform for admin users.Technical Issue Investigation and Resolution: You will thoroughly investigate technical challenges, collaborating with Support, Engineering, and Product teams to identify root causes. When issues exceed your scope, you'll escalate them effectively.

At Samba TV, we are pioneering the transformation of the viewing experience through our innovative data and technology solutions. We specialize in tracking streaming and broadcast video globally, enabling media companies to connect with audiences and advertisers to engage viewers across all devices. Our unique cultural insights are derived from a vast global data footprint and AI-driven analytics, making us a leader in the industry.We are seeking an enthusiastic and commercially-minded Associate Account Executive to join our expanding EMEA sales team in London. This role is an excellent opportunity for individuals at the start of their sales careers, particularly those with experience in media agencies, who are eager to advance into a commercial position selling our data-driven advertising and measurement solutions to top-tier agencies worldwide.

About Us KINESSO is a cutting-edge performance marketing agency that serves as a vital component of IPG Mediabrands. We empower our agency partners and clients with actionable insights that drive growth. Our innovative approach transforms 'action' into 'outcome' by harnessing advanced capabilities in optimization, analytics, AI, and experimentation. By consolidating the strengths of Matterkind, Reprise, and Kinesso, we have created an unmatched delivery engine within the industry. Our comprehensive services span performance marketing and technology, all fueled by a profound understanding of consumer behavior. We provide an end-to-end engine for planning and optimization, focusing on data-driven strategies for social platforms, fostering e-commerce growth, and building tailored marketplaces designed to meet our clients' unique needs. With a global workforce of over 6,000 professionals across more than 60 countries, we are poised to make an impact. Discover more at www.KINESSO.com.

About FreshaFresha stands as the premier marketplace platform dedicated to beauty and wellness, gaining the trust of millions across the globe. With over 130,000 businesses and 450,000 stylists utilizing our platform, we have successfully processed more than 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha operates 15 global offices across North America, EMEA, and APAC.Our marketplace empowers consumers to discover, book, and pay for beauty and wellness appointments at local businesses. Simultaneously, beauty and wellness businesses harness our all-in-one platform to manage their operations efficiently, utilizing intuitive business software and innovative financial technology solutions.Fresha's ecosystem equips merchants with everything they need to streamline their business, facilitating appointment bookings, point-of-sale transactions, customer record management, marketing automation, loyalty programs, beauty product inventory control, and team management.Our consumer marketplace unlocks revenue opportunities for partner businesses by tapping into the potential of online bookings and automated marketing through mobile apps, enhanced by integrations with major tech platforms such as Instagram, Facebook, and Google.Role OverviewDue to our ambitious growth trajectory, we are in search of an outstanding Associate Account Manager to join our dynamic global team.In this role, reporting directly to the Account Manager Team Lead, you will play a vital role in building relationships and enhancing monetization on the Fresha platform.This position is ideal for individuals who thrive in a fast-paced environment, prefer to work autonomously, embrace challenges, and are eager to make a significant impact.To promote a collaborative culture that emphasizes face-to-face interactions and teamwork, all Fresha employees are expected to work from our dog-friendly office five days a week, located at The Bower, 207-211, Old St, Tower, London EC1V 9NR.

Join SeedLegals as a Sales Account Associate and be part of a dynamic team driving innovation in the legal tech industry. In this role, you will engage with clients, understand their needs, and provide tailored solutions that streamline the legal process for startups and small businesses.Your contributions will be pivotal in expanding our client base and enhancing customer satisfaction. If you are passionate about sales and eager to work in a fast-paced environment, we want to hear from you!

We are seeking a highly skilled and experienced Senior Financial Reporting Accountant to join our growing team at Pension Services Corporation Limited in London. In this pivotal role, you will be responsible for preparing and analyzing financial statements, ensuring compliance with accounting standards, and providing expert guidance in financial reporting.The ideal candidate will possess a deep understanding of financial regulations and a proven track record in financial reporting. You will collaborate with cross-functional teams to streamline reporting processes and contribute to strategic financial planning.

Role overview Pension Services Corporation Limited seeks a Senior Financial Reporting Accountant based in London. This position centers on producing and reviewing financial statements, ensuring reports meet regulatory standards, and delivering financial insights that inform business decisions. What you will do Prepare timely and accurate financial statements Analyze financial results and highlight important trends Confirm all financial reporting complies with current regulations Collaborate with other teams to help achieve business goals

Join our dynamic team at Guidepoint as an Associate in Client Service, where you will play a pivotal role in delivering exceptional support to our clients. You will be responsible for managing client inquiries, facilitating communication, and ensuring a seamless experience for our customers. If you are passionate about providing outstanding service and thrive in a fast-paced environment, this opportunity is for you!

Join our dynamic team at inmotion as a Member Eligibility Advisor. In this pivotal role, you will be responsible for ensuring that our members receive the highest level of service and support regarding their eligibility.As a Member Eligibility Advisor, you will engage with members to clarify their eligibility requirements, assist in navigating our systems, and provide valuable information to enhance their experience. Your ability to communicate effectively and empathetically will be key to your success in this role.

Corgi Insurance seeks an Accounts Payable Associate to join its finance team in London. This entry-level role supports an AI-driven insurance provider serving tech startups. With more than $108 million in funding, Corgi Insurance continues to expand its presence across the UK and EU. Main responsibilities Process employee expense reimbursements with accuracy and efficiency Audit vendor invoices and expenses to help reduce unnecessary costs Identify trends or anomalies in financial data Collaborate with team members on finance-related projects Communicate directly with vendors to negotiate and secure favorable terms Who we’re looking for Motivated and eager to learn Keen attention to detail Dependable and clear communicator Comfortable working in a startup environment Open to feedback and focused on finding solutions Corgi Insurance values quick decisions and measurable results. The team encourages healthy competition and expects members to address challenges with solutions. Office politics, blame-shifting, or resistance to feedback are not part of the culture. Compensation and benefits Base salary: £40,000 to £60,000 Equity options available How to apply Send your CV to sergio@corgi.com. If this role is not a match, please do not apply.

Role overview The Associate Account Executive for Puppet EMEA at Perforce Software is based in London. This role centers on building and maintaining strong client relationships while supporting business growth across the EMEA region. What you will do Engage with clients to understand their needs and recommend software solutions that can improve efficiency and productivity. Manage ongoing client relationships, serving as a main point of contact. Work with teams across the business to deliver value for clients. Contribute to expanding Perforce Software’s presence throughout EMEA. Team collaboration This position sits within the sales team focused on Puppet products. Success depends on close collaboration with colleagues in sales and other departments.

Gerson Lehrman Group (GLG) is on the lookout for dynamic Spanish-speaking Associates who are eager to advance their careers while providing exceptional client service in a high-performance, meritocratic, and collaborative environment. As an Associate, you will play a pivotal role in powering GLG's Insight Network – the world's premier source of firsthand expertise. This fast-paced position entails direct communication with leading professionals from top financial services firms, consultancies, and corporations, facilitating access to the insights they require to gain a competitive edge. The ideal candidates will possess a natural curiosity, strong analytical skills, and a drive to achieve results for our clients. With these attributes, you will undergo an extensive onboarding experience and training programs designed to cultivate your capabilities in project management, client relationship-building, and expert engagement. Within months, you will oversee project lifecycles, regularly interact with esteemed clients and experts, while benefiting from ongoing support and mentorship from your team to refine your project management and communication skills.

Role overview AlphaSense seeks an Account Manager in Financial Services to join the London team. The focus of this role is to support a portfolio of financial clients, build long-term partnerships, and help clients achieve their business goals using AlphaSense’s search and insights platform. What you will do Manage and expand relationships with financial services clients Identify client needs and align them with the capabilities of the AlphaSense platform Guide clients in using the platform to inform their decision-making Work to deliver positive business outcomes for both clients and AlphaSense Requirements Background in managing client accounts within financial services Strong communication skills and ability to build relationships Comfort working in a results-oriented environment Interest in supporting client success through technology and insights Location This role is based in London, Greater London, England, United Kingdom.

Assistant Manager - Members LoungeThe Arts Club, renowned for its rich history and exceptional hospitality, is looking for a dynamic and enthusiastic Assistant Manager to join our esteemed Food and Beverage Service Team. Located in the heart of Central London, our exclusive Private Members Club offers a unique environment where members can enjoy a relaxed yet refined atmosphere in our Members Lounge.As the Assistant Manager, you will play a crucial role in creating memorable experiences for our members. The Members Lounge is not just a restaurant but also serves as an events venue, private dining area, meeting space, and late-night cocktail bar. With a focus on building relationships, we take pride that many of our members view the Lounge as their second home. Our venue also features a rotating selection of art exhibitions and live music, making it a vibrant social hub in Mayfair.We seek an individual with a positive attitude and the ability to adapt to the diverse needs of our Lounge. This is a fantastic opportunity for candidates with a few years of relevant experience who are eager to expand their managerial skills and knowledge in a prestigious setting.Key Responsibilities:* Deliver exceptional service to our Members, enhancing their experience from arrival to departure within this exclusive environment.* Ensure high standards of food and beverage service, supporting staff during busy periods and overseeing the Lounge and Events Dining Space.* Execute opening and closing procedures to maintain compliance and quality assurance standards.* Lead and inspire a dedicated team, fostering a culture of first-class service.* Assist the General Manager with hiring, training, scheduling, evaluation, and motivation of team members.* Collaborate with our food and beverage outlets and Club operations to maximize resource efficiency.* Anticipate service needs and provide personalized solutions for Member requests.* Address and resolve issues calmly and logically.* Showcase a passion for service quality, working closely with Reception and Guest Relations to ensure prompt management of inquiries.* Guide Members and their guests during private events, offering insights into current exhibitions and upcoming Club events.Candidate Profile:We are looking for an outgoing individual with charisma and a passion for delivering exceptional service in a high-end environment. Essential Skills:* Previous experience in a similar role* Strong interpersonal and communication skills* Ability to lead and motivate a team* Flexibility and adaptability in a dynamic environment* Passion for the arts and hospitality* Problem-solving skillsJoin us in shaping memorable experiences for our Members!