Marketing Manager - CRM & Product

About LystLyst is a premier global fashion shopping platform that began its journey in London in 2010, serving over 160 million shoppers annually. Our platform boasts an extensive collection of premium and luxury fashion items, curated from 27,000 of the world’s most prestigious brands and retailers. In 2025, Lyst formed a strategic alliance with Zozo, the o…

Join Acumen Solutions as a Salesforce Technical Architect, where you will leverage your expertise to design and implement innovative Salesforce solutions. You will work closely with clients to understand their unique business requirements, translating them into effective technical solutions that drive success.

ASOS Plc is hiring a Head of CRM and Lifecycle Product to guide the CRM and Lifecycle Product team in London. This leadership role shapes how ASOS connects with customers and builds lasting relationships. Role overview The Head of CRM and Lifecycle Product focuses on driving customer engagement and retention. This position uses data insights to improve both product offerings and the overall customer experience. The role works closely with teams across the business to ensure strategies match company goals. What you will do Develop and implement CRM strategies that support customer growth and loyalty Optimize customer lifecycle processes to improve retention Collaborate with other departments to align CRM initiatives with business objectives Analyze customer data to spot trends and identify new opportunities Requirements Experience leading CRM and lifecycle product teams Strong background in using data to inform strategy Ability to work across functions and communicate clearly with stakeholders

Join frpadvisory as a Senior CRM Manager to lead our customer relationship management initiatives. You will be responsible for developing and implementing CRM strategies that enhance customer engagement and drive business growth. Collaborate with cross-functional teams to ensure alignment on customer journeys and optimize our CRM systems.

Join Two Circles, a leading Sports & Entertainment Marketing agency dedicated to enhancing audience engagement and revenue growth. At Two Circles, we excel in understanding fan behavior, enabling our clients to effectively reach and influence their target audiences. Trusted by over 900 global partners, including renowned names like the English Premier League, Red Bull, and Amazon, we are a team of nearly 1000 professionals operating from 14 offices worldwide.As a Lead Salesforce Consultant, you will play a pivotal role in driving business development for Sports Rights Holders. Your responsibilities will include scoping and pricing customized Salesforce solutions, nurturing senior client relationships, overseeing CRM implementations, and conducting discovery sessions to gather essential business requirements.

Join our dynamic team at Legal & General as a Salesforce Product Owner. In this pivotal role, you will be responsible for driving the product vision and strategy, ensuring that our Salesforce platform meets the needs of our users and aligns with business objectives. You will collaborate closely with cross-functional teams, including stakeholders, developers, and designers, to deliver innovative solutions that enhance user experience.

At Pipedrive, we understand that exceptional products stem from exceptional people. Our team embodies our company values, which guide our hiring process. Since our inception in 2010, we have been dedicated to equipping sales and marketing teams with intuitive, powerful tools that streamline their daily operations. Currently, our cloud-based software is trusted by more than 100,000 companies across 179 countries. Having evolved from a five-person startup to an expansive international organization of over 850 professionals representing over 50 nationalities, we proudly operate from ten offices spanning Europe and the US. In 2020, we became the fifth unicorn from Estonia following a significant investment from Vista Equity Partners, a leading global investment firm focused on enterprise software and technology-enabled businesses.We are on the lookout for a Principal Product Manager to take charge of our Agentic AI experiences and the foundational AI platform capabilities that support them. In this individual contributor role, you will define how Agentic AI creates value for our customers within the Pipedrive CRM ecosystem, designing experiences that prioritize safety, reliability, and scalability. You will also play a key role in developing and enhancing shared platform capabilities that enable product teams to consistently deliver AI-powered experiences at scale.This role encompasses both customer-facing Agentic AI functionalities and the internal AI platform infrastructure. You will work at a systems level, collaborating closely with engineering, applied AI and machine learning, design, security, and product teams to ensure our Agentic AI delivers significant customer value while maintaining technical integrity and operational scalability.Reporting directly to the VP of Product, this high-impact position is perfect for a seasoned product leader who merges strong product vision and customer-centricity with an in-depth understanding of AI systems and complex platforms.

Join Acumen Solutions as a Salesforce Business Analyst and play a pivotal role in driving business transformations. As a key member of our team, you will collaborate with stakeholders to gather requirements, analyze business needs, and ensure the successful implementation of Salesforce solutions.Your expertise will guide the design and optimization of Salesforce processes, ensuring alignment with business objectives. We are looking for an analytical thinker with strong communication skills who can translate complex requirements into actionable plans.

Role Overview Utility Warehouse is hiring a CRM Technical Manager in London. This role leads the technical development and ongoing improvement of the company’s Customer Relationship Management system. The position focuses on using data to strengthen customer engagement and support business goals. What You Will Do Oversee CRM configuration and ensure the system meets business needs Manage integrations between the CRM and other platforms Work closely with teams across the company to keep operations smooth and connected Use data and technical insights to help improve customer experience Location This position is based in London.

Senior CRM Manager – SumUp Pay About the Team At SumUp, we are creating a comprehensive personal account experience for consumers throughout Europe, simplifying global spending, financial management, and rewarding everyday transactions. This is a unique opportunity to be the first dedicated CRM professional within our Consumer team. You will have the chance to develop and implement a lifecycle strategy from the ground up, shaping how we engage with our customers at every stage of their journey—from their initial installation to fostering long-term habits. Expect a role with significant ownership and impact, where you will influence how SumUp Pay interacts with its customers for years to come. Your Responsibilities Lead the design of lifecycle journeys across various channels, including push notifications, email, in-app messages, and banners, focusing on key moments that drive growth: KYC completion, card activation, first transactions, feature adoption, and re-engagement. Formulate hypotheses, conduct experiments, analyze results, and act quickly; this position requires an agile and proactive approach. Analyze product usage data to pinpoint friction points and translate these insights into CRM strategies or recommendations for product enhancements. Define and manage user segments, execute A/B tests, and continuously refine activation, engagement, and retention strategies across six European markets. Oversee the end-to-end management of Iterable, including data mappings, event taxonomy, and user profile schemas, collaborating closely with backend engineers to maintain data integrity and platform health. Collaborate with the GTM team to ensure alignment of messaging, timing, and targeting with broader SumUp growth initiatives. Ideal Candidate Profile You possess hands-on experience managing multi-channel lifecycle campaigns in a high-growth consumer product environment; experience in fintech or neobanking is a significant advantage. You think strategically about funnels, cohorts, and activation rates, rather than solely focusing on open rates and click-throughs. You are comfortable with event-driven architecture and understand how real-time triggers enhance effective customer journeys. You can effortlessly communicate and work with both technical and non-technical stakeholders, translating platform logic into clear campaign strategies and vice versa. You have experience building processes from scratch and thrive in an environment lacking a predefined playbook. You possess a hands-on approach, able to navigate data models, read event schemas, and work collaboratively with engineers as an equal partner. Why Join SumUp? Engage with a truly global, multicultural team in our central Covent Garden location, surrounded by history and innovation.

Join Our TeamAt Unity, we cultivate a culture centered on Empathy, Respect, and Opportunity. Our dynamic and collaborative workplace empowers us to address complex challenges, making a tangible difference for creators and users in our ecosystem. We are seeking a Staff Technical Product Manager to spearhead the next wave of our internal AI solutions and applications, aiming to revolutionize our business operations and enhance our workflows at Unity. This pivotal product leadership role is integral to the Enterprise AI team, with a broad transformational focus across the company. You will report directly to the Senior Manager of Strategy and Execution and collaborate closely with engineering, product teams, Data engineers, IT, Security, Legal, and other stakeholders across the organization.

ABOUT DROOLDROOL is an innovative e-commerce platform specializing in the sale of contemporary art prints and framed artworks from talented emerging artists. We have achieved profitable growth and are now dedicated to enhancing our strategies for customer acquisition, conversion, and retention as we scale.This position is part of our dynamic growth team and involves close collaboration with paid media, creative, and merchandising teams to optimize trading moments and increase repeat revenue through effective CRM strategies.ROLE SUMMARYWe are seeking a skilled CRM & Lifecycle Manager to take charge of daily email and SMS execution.This hands-on role emphasizes the development, deployment, and optimization of campaigns and automation flows. You will ensure that CRM initiatives drive key trading moments and facilitate repeat purchases, working in tandem with paid media and growth activities.Your focus will be on executing strategies, conducting consistent testing, and providing clear reporting on campaign performance.RESPONSIBILITIESCampaigns & Lifecycle ManagementLead the planning and execution of all email and SMS campaigns for product launches, sales, and other pivotal trading moments.Collaborate with growth and creative teams to brief, develop, and deliver campaigns that align with paid media and merchandising priorities.Design and enhance lifecycle journeys that promote repeat purchases and improve customer behavior from the first to the second order.Identify key customer segments and devise targeted campaigns tailored to them.Manage and optimize core automated flows, ensuring that messaging, timing, and frequency align with trading objectives.Testing, Reporting & Platform ManagementConduct structured testing across campaigns and flows to enhance performance over time.Monitor and report on revenue contributions, engagement metrics, and repeat behavior, using insights to guide future initiatives.Ensure robust segmentation, list health, and data integrity within the CRM platform.Oversee sign-up journeys and audience capture across the website.Requirements2 to 5 years of experience in CRM or lifecycle marketing within the e-commerce sector.Hands-on experience with CRM platforms such as Klaviyo or Ometria for building and executing campaigns.Ability to adhere to campaign calendars and meet deadlines effectively.Meticulous attention to detail and a capacity for rapid execution.Proficiency in leveraging data to evaluate performance and implement enhancements.Experience working collaboratively with growth and merchandising teams.Bonus Skills:Experience in boosting repeat purchase rates or customer lifetime value (LTV).Background in direct-to-consumer (DTC) or marketplace environments.Comfortable operating in a fast-paced startup atmosphere.BenefitsCompetitive salary package.Flexible working hours (3 office days per week in Shoreditch, London).25 days of annual leave, plus your birthday, a duvet day, and public holidays.Opportunity to work remotely for a week from abroad.

At Scale AI, we are leading the charge in the AI revolution, partnering with some of the world’s largest enterprises to harness the transformative power of Generative AI for their business needs. We specialize in creating tailored solutions that utilize our clients’ proprietary data and expertise to revolutionize their operations with AI. Our process involves collaborating closely with clients to identify key business drivers, followed by deploying our teams to develop innovative, cutting-edge solutions. Our applications are powered by the Scale GenAI Platform, a comprehensive suite designed for building, testing, and deploying state-of-the-art AI agents. Examples of our innovative GenAI applications include: Content generation systems that enhance the effectiveness and efficiency of sales teams. Customizable wealth management copilots that empower advisors to quickly and accurately leverage their knowledge bases. Text2SQL business intelligence tools that enhance analyst efficiency and foster a data-driven decision-making culture. We are on the lookout for a seasoned Product Manager to join our dynamic team and play a critical role in developing AI solutions for our clients. The ideal candidate will possess a robust understanding of software engineering principles along with substantial experience in ML/AI application development. You will be responsible for overseeing significant AI projects for one or multiple clients. Your responsibilities will include: Creating enterprise-grade solutions that leverage advanced AI technologies to deliver business value across diverse industries. Collaborating with executives at Scale and our clients to define and implement product strategies. Managing the entire product development lifecycle by understanding client pain points, defining product specifications, overseeing development, testing, and launches. Leading cross-functional teams encompassing engineering, product design, operations, marketing, go-to-market strategies, and finance. Shaping a vision and executing strategies to commercialize the solutions we develop across the industry.

Role Overview Utility Warehouse is hiring a Senior CRM Operations Manager in London. This role shapes the company's customer relationship management strategy and oversees its execution. The focus: strengthen customer engagement and support business growth. What You Will Do Lead CRM initiatives, from planning through delivery Work with teams across the company to make the most of CRM tools and data analytics Find ways to improve customer satisfaction and retention through smarter CRM operations Collaboration This position partners with cross-functional groups to ensure CRM systems and processes support company goals and deliver measurable results.

Telegraph Media Group Ltd. is seeking a Salesforce Administrator based in London. This position focuses on managing and improving the company’s Salesforce platform to support sales and marketing operations. Role overview The Salesforce Administrator will handle day-to-day platform management and work with teams across the business. The goal is to keep processes running smoothly and help teams engage customers more effectively. What you will do Maintain and optimize the Salesforce system for sales and marketing teams Collaborate with colleagues from different departments to implement practical solutions Support projects that aim to improve customer engagement and contribute to revenue growth Location This role is based in London, England, United Kingdom.

Join Wise as a Regional CRM Manager, where you will play a pivotal role in shaping customer relationships across the UK and Europe. This is an exciting opportunity for an experienced professional looking to make a significant impact in a fast-paced and innovative environment.In this role, you will lead strategic initiatives to enhance customer engagement and drive retention. You will collaborate closely with cross-functional teams to implement data-driven CRM strategies, optimize customer journeys, and leverage insights to improve overall customer satisfaction.

Join Trustpilot on our remarkable journey! As a profitable, high-growth FTSE-250 company, we aim to be the universal symbol of trust. We operate the world’s largest independent consumer review platform, and while we have made significant strides, there's still much exciting work ahead. Become a vital part of our mission to build trust!We are looking for a skilled Salesforce Developer to join our Go-To-Market Technology department within the Technology organization. This key position will be instrumental in executing large-scale strategic projects on our Salesforce platform, collaborating across our commercial, marketing, and customer service teams.The ideal candidate will possess a robust background in Salesforce development, a proactive commitment to operational excellence, and a sharp focus on system architecture, code quality, and process automation. You will serve as a crucial connection with our enterprise-wide Salesforce team, responsible for managing the entire Salesforce ecosystem across the company.What You’ll Be Doing:Salesforce Development & ArchitectureDesigning, developing, and implementing tailored Salesforce solutions utilizing Apex, Visualforce, Lightning Web Components (LWC), and other programming techniques to fulfill the needs of the GTM Tech team and broader business requirements.Creating and maintaining complex Salesforce Flows and automation while ensuring adherence to best practices and optimal efficiency.Integrating Salesforce with both internal and external systems via APIs and various integration patterns.Working closely with the organization-wide Salesforce team, participating in code reviews, and ensuring solutions align with the overarching Salesforce ecosystem strategy.Establishing and implementing Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance enhancement.Supporting incident management and processes within Salesforce through custom development and troubleshooting.Collaborating with stakeholders to gather intricate requirements, translating them into technical specifications, and delivering high-quality, scalable Salesforce solutions.Building and maintaining strong relationships with other Trustpilot teams, including Global Customer Support & Trust and Safety.Deploying changes through CI/CD practices.Applying declarative change solutions to project delivery.Developing and maintaining thorough technical documentation for Salesforce customizations, integrations, and deployment processes.

Life360 is seeking an experienced CRM Marketing Manager to join our dynamic team in London, UK. In this pivotal role, you will be responsible for developing and executing marketing strategies specifically tailored for the Latin American market. You will leverage data-driven insights to enhance customer engagement and retention while ensuring alignment with our overall business objectives.Your expertise in CRM tools and marketing analytics will be essential in optimizing our campaigns and improving the customer journey. As a key player in our marketing department, you will collaborate closely with cross-functional teams to drive growth and strengthen our brand presence in LATAM.

Wise is hiring a CRM Analytics Manager in London. This position centers on using analytical expertise to support and improve customer relationship management strategies. Role overview The CRM Analytics Manager will analyze customer data, spot trends, and deliver recommendations that help shape marketing activities. The role calls for someone who can translate data into practical steps for the team, ensuring that customer engagement and retention efforts are informed by clear insights. What you will do Examine customer data to uncover patterns and trends Develop actionable recommendations to improve CRM and marketing initiatives Work closely with colleagues to ensure insights drive decision-making Requirements Experience in analytics, with a focus on CRM or marketing data Strong ability to interpret data and communicate findings Comfort working in a collaborative, team-focused environment

Join our dynamic team at loveholidays as a Senior CRM Executive, where you will play a pivotal role in enhancing our customer relationship management strategies. You will be responsible for developing and executing innovative CRM campaigns that drive customer engagement and retention. Your expertise will be critical in analyzing customer data to deliver personalized experiences, ensuring that our clients enjoy the best possible service.