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Join our dedicated team as a Care Assistant in Brixton, where you will provide essential support to individuals in need. Your role will be pivotal in enhancing the quality of life for our clients through compassionate care and assistance with daily activities.
As a Care Assistant, you will engage with clients on a personal level, helping them feel valued and respected. This role requires a nurturing attitude and a commitment to fostering a positive environment for those you assist.
Join our dedicated team as a Care Assistant in Brixton, where you will provide essential support to individuals in need. Your role will be pivotal in enhancing the quality of life for our clients through compassionate care and assistance with daily activities.As a Care Assistant, you will engage with clients on a personal level, helping them feel valued and …
Join our dynamic team at the newly opened Discover Gourmet store located in the departures lounge of London Stansted Airport! We are on the lookout for enthusiastic and energetic team members who share our passion for high-quality, locally sourced food.At Lagardère Travel Retail, exceptional service is at the core of our mission. As a Sales Advisor, you will play a vital role in ensuring every customer enjoys a welcoming atmosphere, expert assistance, and a first-rate shopping experience both on the sales floor and at the till point.While prior customer service experience is advantageous, it is not a prerequisite. We provide comprehensive training to equip you with the skills needed for success. Due to the nature of this role, a five-year work and personal reference, along with a Criminal Reference Check, will be required, as you will be working airside. Further details will be provided during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer EngagementWarmly greet customers with a friendly demeanor.Assist customers in making informed product selections.Promote additional sales through effective link selling.Deliver consistent, high-quality customer service at all times.Manage end-to-end customer service including till operations.Inventory ManagementEnsure the store is well-stocked and replenished.Handle goods receiving duties efficiently.Conduct stocktaking and maintain inventory compliance.Oversee merchandising and pricing strategies.Store Maintenance & SafetyMaintain a clean and inviting store appearance at all times.Ensure safe usage of cleaning materials and practices.Keep stock rooms tidy and in accordance with health & safety regulations.Report any safety hazards to management promptly.Security MeasuresSafeguard store inventory and ensure till compliance.Maintain shop floor security during your shift.Stay vigilant of potential security risks in collaboration with the airport community.Ideal Candidate Profile:Excellent communication skills, both verbal and written.Adaptable to a fast-paced, changing environment.Ability to work effectively both in teams and independently.Capable of thriving under pressure.Strong interpersonal skills and a professional demeanor.Reliable and punctual with attendance.Self-motivated and proactive.About Lagardère Travel Retail:Lagardère Travel Retail is a trailblazer in the travel retail sector, proudly operating over 4,600 stores across 35 countries since 2004. Our commitment to delivering exceptional experiences for travelers is unmatched, and we invite you to be part of this exciting journey.
Do you thrive in the vibrant atmosphere of an airport? Are you drawn to a fast-paced environment where every day brings new experiences? If you enjoy connecting with people from diverse backgrounds, then a career in travel retail may be your perfect match...This position is for a newly opened Discover store located in the departure lounge at London Heathrow Airport. We are on the lookout for passionate, dynamic individuals to join our team, who are dedicated to delivering excellence and embodying the spirit of London.The Role:Outstanding customer service is at the core of our business. We aim for every customer who walks into our store to be welcomed by a friendly team of Sales Advisors ready to provide expert assistance. As a Sales Advisor, you will engage in all aspects of our bustling store, ensuring top-notch customer service both on the sales floor and at the checkout.While previous customer service experience is preferred, it is not mandatory as comprehensive training will be provided. A five-year work history and personal reference, along with a Criminal Reference Check, will be necessary for this role as the store operates airside in the departures lounge. This will be discussed in detail during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer FocusGreet customers with a warm smileAssist customers in selecting productsPromote additional salesEnsure every customer receives exceptional serviceHandle customer transactions efficientlyStock ManagementMaintain stock levels in the storeAssist with receiving goodsParticipate in inventory checksManage merchandising and pricingHousekeeping & Health & SafetyKeep the store organized and presentable at all timesEnsure safe usage of cleaning productsMaintain a tidy store and stockroom in compliance with health and safety regulationsReport any potential hazards to managementSecurityEnsure the security of stock on the sales floor and compliance with till inventoryBe responsible for shop floor security during shiftsMaintain awareness of security risks in and around the store
Are you passionate about the vibrant atmosphere of the airport? Thrive in a fast-paced environment where every day brings new experiences? Do you enjoy engaging with people from diverse backgrounds? If so, a career in travel retail is the perfect fit for you!This position is available at our two new Lego stores located in the departures lounge of both the North and South terminals at London Gatwick Airport. We are searching for energetic and enthusiastic individuals to join our team—those who share a love for excellence and all things Lego!At Lagardère Travel Retail, exceptional service is at the core of our operations. Our goal is for every customer who enters our stores to be welcomed by a friendly team of Sales Advisors, ready to provide expert assistance and advice. In your role as a Sales Advisor, you will engage in all aspects of our bustling store, delivering top-notch customer service both on the sales floor and at the till point.Key Responsibilities:Customer EngagementWarmly greeting customers with a friendly smileAssisting customers in selecting productsPromoting additional sales opportunitiesEnsuring every customer receives excellent service consistentlyManaging customer service from start to finish, including till operationsInventory ManagementMaintaining a fully stocked storePerforming goods receiving dutiesConducting stocktaking and ensuring inventory complianceEngaging in merchandising and pricing activitiesStore Maintenance and SafetyKeeping the store well-presented at all timesEnsuring the safe use of cleaning materialsMaintaining tidiness in the store and stock rooms in accordance with Health & Safety regulationsReporting potential hazards on the shop floor or in the stock room to managementSecurity AwarenessEnsuring the security of stock on the shop floor and compliance with till inventoryBeing responsible for shop floor security during your shiftBeing aware of potential security risks within the airport environmentCandidate Profile:Excellent communication skills (both verbal and written)Adaptability to a dynamic environmentAble to work collaboratively as well as independentlyCapability to perform well under pressureStrong interpersonal skillsAbility to deliver a professional standard of serviceReliability in attendance and punctualitySelf-motivated and proactive
Join Our Team as a Receptionist at The Stafford London!Nestled in the historic St James’s area, mere moments from London’s iconic attractions and the bustling West End, The Stafford London exemplifies British luxury. Our hotel features the famed American Bar, a true London landmark, and The Game Bird, a dining experience that showcases modern British cuisine.By joining our team, you will not only be part of one of London’s most prestigious five-star hotels but also gain invaluable skills and knowledge that are recognized globally in the hospitality industry.If you are passionate about providing exceptional hospitality, possess a keen attention to detail, and excel in delivering first-rate service, we would love to meet you!Your Responsibilities:Fostering a warm and inviting environment for all guests.Escorting guests to their rooms and familiarizing them with hotel amenities.Conducting all cashiering tasks accurately, including processing various payment methods at check-out and resolving disputes.Staying informed about daily operations, events, VIP guests, and group arrivals.Answering phone calls in accordance with The Stafford’s standards.Assisting the reservations team as needed.Implementing effective upselling techniques to maximize room revenue through strategic rate management.Desired Qualities:A strong passion for delivering 5-star guest serviceExceptional attention to detailInnovative and forward-thinking mindsetExcellent telephone etiquetteAble to connect well with peopleFluency in the English languageWhat We Offer:Competitive salary packageRewards, discounts, and cashback opportunitiesEmployee discounts on food and accommodationsOngoing training and development programsComplimentary meals during shiftsFree dry cleaning for work attireReferral scheme with monetary rewards for successful hiresSound like the right fit for you? Apply now, and we will be in touch!In compliance with the Asylum and Immigration Act 1996, all applicants must possess the right to live and work in the United Kingdom. Documentation will be required during the interview process.
Role Overview Casio is known for pushing boundaries, from the original G-SHOCK concept to ongoing innovations in design and technology. At the Carnaby Street flagship, the Retail Sales Advisor acts as a brand ambassador for G-SHOCK, helping customers discover watches that combine durability with style. The team values energy, enthusiasm, and a willingness to learn, prior experience with watches is not required, as full training is provided. Position Details Job Type: Permanent, part-time Hours: One role at 25 hours per week, another at 23 hours per week Schedule: Includes weekends and varied shifts; monthly rotas set in advance Location: On-site at Carnaby Street, London W1F 9QF Start: Immediate Reports to: Store Manager and Assistant Store Manager What You Will Do Sales and Customer Engagement Connect with every customer and turn conversations into sales Recommend products, explain features, and upsell when appropriate Work to exceed store sales targets and personal KPIs Stay up to date on promotions, new launches, and bestsellers Customer Experience Deliver genuine, memorable service that encourages customers to return Build relationships to foster a loyal G-SHOCK community Store Presentation Keep the store environment inviting and displays well presented Ensure products are displayed, priced, and ready for sale Security and Operations Follow store security, cash handling, and inventory procedures Help minimize stock loss and protect brand standards Team and Brand Activities Support in-store events, merchandising updates, and activations Join in occasional social media activities to drive store traffic and engagement Learning and Growth Take part in ongoing product training to build expertise Stay motivated to learn and contribute to team goals
Join the AA Driving School & BSM as a Customer Service Advisor, where your passion for customer care drives our mission to deliver exceptional experiences. As a key member of our team, you'll be responsible for managing inbound and outbound communications, guiding customers through their journey, and resolving any queries with professionalism and efficiency. Enjoy a flexible work environment from Monday to Friday, allowing you to maintain a healthy work-life balance.
Join Our Team as an Office Manager and HR Advisor in the Retail SectorSalary: Up to £35,000 depending on experience + benefits and bonusLocation: Kings Cross, N1About the Role: As the Office Manager and HR Advisor, you will be pivotal in ensuring the seamless operation of office and employee functions. Your responsibilities will range from coordinating key meetings and managing diaries to overseeing HR records.Company Overview: Our client is a premier UK provider of exquisite gifts for babies and children, beloved by children of some of the world’s most renowned celebrities. With a growing team of over 100 members, approximately 35 of whom work from the office, you will serve as a vital ambassador for the brand, being the first point of contact for both internal and external stakeholders.Key Responsibilities:Provide comprehensive PA and diary management support.Organize and manage calendars for the Founders, including booking meeting rooms and dining reservations.Coordinate travel arrangements and accommodations.Assist with personal to-do lists for the Founder.Proactively address and manage diary-related requirements and issues.Serve as the primary contact for all HR-related inquiries.Handle employee relations matters, including grievances, sickness, and redundancy, liaising with external employment lawyers as needed.Maintain and update the HR system.Ensure all HR paperwork related to the employee lifecycle is completed and current.Support recruitment administration, including refining job descriptions, posting job advertisements, and arranging interviews.Manage office operations, including booking rooms for meetings.
Join Our Team as a Group Reservations Agent!We are excited to announce a new opportunity for a Group Reservations Agent at our brand new, state-of-the-art meeting and event facilities, accompanied by a vibrant bar and restaurant. This role promises a dynamic work environment and excellent opportunities for professional development.Role ObjectivesAs a key member of our team, you will report to the Reservations Manager and collaborate closely with the Revenue Manager. Your role as the first point of contact for our guests is vital, and maintaining a friendly and professional demeanor is essential.Key Responsibilities:Manage all Group Block Space for various types of groups, including Leisure, Ad Hoc Corporate, and Exhibition & Event Groups.Respond promptly to all group inquiries and provide accurate quotations in collaboration with the Revenue Manager.Demonstrate proficiency in the OPERA and Ideas reservations systems.Input Group/Block Reservations into the OPERA system, ensuring all details are accurate and meet departmental standards.Maintain strict adherence to chasing, follow-up, and contracting procedures.Facilitate clear communication with all relevant departments regarding group matters and participate in Pre-Con meetings as required.Ensure timely compilation and distribution of the Groups sheet.Maintain organized filing systems for all Group correspondence, ensuring daily updates.
Become a Sales Advisor at ProCook!At ProCook, we believe that exceptional cooking begins with the right tools and talented individuals. We are seeking a dynamic, customer-focused Sales Advisor who thrives on engaging with customers, understanding high-quality products, and influencing purchase decisions through outstanding service and product expertise.This role is centered around customer interaction, with defined performance benchmarks, structured training programs, and the potential to earn bonuses by meeting sales targets.Your Responsibilities:As a Sales Advisor, you will be instrumental in fostering a welcoming shopping atmosphere, ensuring that each customer departs with the ideal product that complements their culinary preferences. You will represent ProCook, assisting customers with product choices, addressing inquiries, and delivering unmatched service.Join our established London Westfield store team. This is a permanent part-time position, requiring 8 hours per week, arranged as either two 4-hour shifts or one 8-hour shift across Thursday, Friday, and one weekend day.Our Commitment to You — And Your Commitment to ProCookWe take pride in our strong values, supportive culture, and the benefits we provide to our team members. At ProCook, we invest in your growth and success, and in return, we seek individuals who bring enthusiasm, dependability, and a sincere dedication to delivering exceptional service daily. If you value quality, collaboration, and personal development with a vibrant brand, you will thrive here.RequirementsYour Key Responsibilities:Welcome and engage customers with confidence and enthusiasm.Share your product knowledge to inspire and guide informed purchasing decisions.Demonstrate products and communicate promotions effectively to build trust and add value.Achieve and surpass sales targets through quality customer interactions.Maintain an attractive store environment and support visual merchandising efforts.Process transactions accurately and professionally.Continuously learn and develop through structured training and ongoing coaching.You Will Excel in This Role If You:Are confident, articulate, and comfortable engaging with customers.Have prior experience in a customer-facing sales position.Enjoy learning about products and sharing that knowledge with others.Possess strong communication and interpersonal skills.Have experience in retail or customer service.Are comfortable working towards defined performance goals and sales targets.Can work flexibly, including weekends and peak hours as per the schedule.
Role overview Quadient seeks a German-Speaking Customer Experience Advisor based in London. The position focuses on supporting clients and enhancing their satisfaction through attentive service. Daily tasks require fluency in German to communicate effectively and resolve issues. What you will do Respond to customer inquiries in German, addressing questions and concerns clearly Provide practical solutions and assistance to help clients benefit from Quadient’s services Maintain professionalism in every interaction, working to resolve issues efficiently Engage with a diverse range of clients, adapting to their needs and ensuring a positive experience Requirements Fluency in German Strong communication skills Dedication to excellent customer service Professional approach and attention to detail
Full-time|On-site|London, Greater London, United Kingdom
Join AMI Paris as a Client Advisor at our new boutique on Sloane Street, opening mid-April 2026. This is an exciting opportunity to become an ambassador for a leading fashion brand.As a Client Advisor, reporting directly to the Store Manager, you will play a key role in enhancing customer satisfaction and promoting brand loyalty.Your responsibilities will include:CUSTOMER RELATIONS:• Greet customers warmly, embodying AMI values of friendliness and positivity.• Assess customer needs and recommend suitable products, encouraging cross-selling opportunities.• Assist customers during fittings and coordinate necessary alterations.• Cultivate a culture of customer loyalty by building meaningful, long-term relationships.• Introduce new clientele to the AMI brand.STOCK MANAGEMENT:• Oversee stock management activities, including receiving goods, integrating inventory systems, and facilitating stock rotation and transfers.VISUAL MERCHANDISING:• Maintain store presentation, ensuring product cleanliness and overall store upkeep.• Engage in visual merchandising strategies, adhering to guidelines and suggesting improvements during product rotations.
Join our dynamic team as a Sales Advisor at Frasers Group in London, where you will play a crucial role in delivering exceptional customer experiences and driving sales growth. Your passion for retail and customer service will contribute to our mission of providing top-quality products and service.
Join Our Team as a Breakfast Chef at The Stafford LondonSituated in the historic district of St James’s, just a stone's throw from London's most iconic landmarks and the vibrant West End, The Stafford London represents the pinnacle of traditional British luxury. Our establishment is home to the celebrated American Bar, a renowned London institution, and The Game Bird, a restaurant that showcases the best of contemporary British cuisine.By joining our team, you will become part of one of London’s most prestigious five-star hotels. You will gain skills and knowledge that are highly regarded throughout the hospitality industry.If you are passionate about hospitality, possess a drive for excellence, and have an eye for detail along with exceptional service skills, we would love to hear from you.Your Key Responsibilities:Take complete ownership of food quality in your designated section.Efficiently execute all tasks to ensure seamless operations.Manage stock rotation upon receiving deliveries and using ingredients.Adhere to food labeling and temperature control standards.Possess thorough knowledge of the menu and provide detailed descriptions of all dishes.Desired Qualities:Genuine passion for food and beverage.Ability to remain calm under pressure.Exceptional attention to detail.Eagerness to learn and grow.Enthusiastic attitude.Strong communication skills.Excellent time management and organizational abilities.What We Offer:Competitive salary plus service charge.Rewards, discounts, and cashback program.Staff discounts on dining and accommodations.Comprehensive training and professional development opportunities.Meals provided during shifts.Complimentary dry cleaning of work attire.Referral scheme with monetary incentives for each successful hire.Does this sound like the perfect opportunity for you? Apply now, and we will be in touch!Please note, in accordance with the Asylum and Immigration Act 1996, all applicants must have the right to live and work in the United Kingdom. Documentation will be required at the interview stage.
Full-time|£27K/yr - £27K/yr|Hybrid|London, England, United Kingdom
Position: Customer Support AdvisorLocation: London W1U 2AU (Hybrid working available post-training)Salary: £27,020.00 per annum with extensive benefitsContract Type: 12 Month Fixed-Term ContractEmployment Type: Full-TimeWorking Hours: 37.5 hours per week (Monday to Friday with occasional Sundays)At Expert Health Ltd, we have over 15 years of experience pioneering Digital Medicine. Our mission is to provide a high standard of personalized and accessible healthcare on a significant scale. Our innovative algorithms drive patient-facing consultations and clinician decision-making tools, powering renowned brands such as LloydsPharmacy Online Doctor, Well Online Doctor, and Sexual Health London.Role PurposeAs a Customer Support Advisor, you will play a pivotal role in transforming digital healthcare, ensuring patients receive safe, effective, and high-quality services in a fast-paced, evolving environment. Following an initial office-based training period (6-8 weeks), you will transition to a hybrid working pattern, with regular shifts from Monday to Friday, and occasional Sundays as scheduled.What We Offer:Occupational sick payEnhanced maternity and paternity leaveContributory pension schemeAccess to an employee discount site
Join the Prestigious Team as Head Waiter or Waitress at The Stafford LondonLocated in the historic St James’s area, just moments away from London’s celebrated landmarks and the lively West End, The Stafford London epitomizes traditional British elegance and hospitality. This iconic five-star hotel features the legendary American Bar and The Game Bird restaurant, which showcases modern British cuisine.By joining our esteemed team, you will be part of a historic establishment recognized globally for its excellence in hospitality. We value the skills and expertise you develop here, which will be acknowledged throughout the industry.If you are passionate about delivering exceptional service, possess a meticulous attention to detail, and have a strong desire to achieve outstanding results, we invite you to apply.Your Responsibilities Include:Delivering an unparalleled guest service experience.Taking orders and serving food with precision.Setting up and clearing the restaurant efficiently.Maintaining comprehensive knowledge of the food and beverage menu.Supervising junior staff members and facilitating their training and development.Desired Qualities:A genuine enthusiasm for food and beverage.Exceptional attention to detail.A confident, professional demeanor with a welcoming personality.A positive and proactive attitude.Excellent personal grooming and appearance.Fluency in English.What We Offer:A competitive salary.A reward and cashback scheme.Staff discounts on dining and accommodations.Opportunities for training and career development.Complimentary meals during shifts.Free dry cleaning of work attire.A referral scheme with monetary rewards for successful hires.Are you ready to make a difference? Apply now, and we will reach out to you!In accordance with the Asylum and Immigration Act 1996, all applicants must have the right to live and work in the United Kingdom. Documentation will be required during the interview process.
Join Our Team as a Pastry Chef de PartieLocated in the historic St James’s area, The Stafford London is a beacon of British luxury, just moments away from London's iconic attractions and the vibrant West End. Renowned for its rich heritage, The Stafford houses the famous American Bar, a staple in London’s nightlife, and The Game Bird, where contemporary British cuisine takes center stage.Here, you won't just be a part of one of London's most prestigious five-star hotels; you'll also join a company that values and recognizes the skills you acquire, making them respected across the global hospitality industry.If you are passionate about hospitality, dedicated to achieving excellence, and possess a meticulous eye for detail along with outstanding service skills, this could be your ideal workplace.
Do you have a passion for beauty and a desire to help others express their individuality? Join our dynamic team at KIKO Milano as a Beauty Advisor. In this role, you will be essential in delivering top-notch customer service and beauty insights to our esteemed customers.PRIMARY RESPONSIBILITIESCUSTOMER EXPERIENCE AND BUSINESS MANAGEMENTProvide exceptional service by connecting with and assisting all visitors, ensuring your appearance aligns with KIKO standards (attitude, attire, and makeup).Achieve business objectives set by the Store Manager (Customer Experience, Sales, KPIs).Fulfill customer needs through effective cross-selling.Complete all BeKIKO training modules, quizzes, and coursework.Report any issues to management that may affect the customer experience and KPI outcomes (e.g., trends, inventory, store maintenance).Assist as a 'Beauty Tutor' by collaborating with the Store Manager in training team members.PROCEDURES AND POLICIES IMPLEMENTATIONEnsure the store adheres to all KIKO standards.Implement KIKO standards and procedures as outlined in the KIKO STORE BOOK and as directed by the Store Manager.Contribute to maintaining high standards of store image (layout, merchandising, and cleanliness) and quality in KIKO Customer Care.Stay informed about the latest market trends.
Join Our Team as a Restaurant SupervisorLocated in the historic St James’s area, just a stone's throw from London's famous landmarks and the lively West End, The Stafford London exemplifies the best of traditional British luxury. Our hotel features the iconic American Bar, a staple of London’s nightlife, and The Game Bird restaurant, showcasing modern British cuisine.By becoming part of our team, you will not only work at one of London’s most prestigious five-star hotels but also gain invaluable skills recognized globally in the hospitality industry.If you are passionate about providing exceptional hospitality, driven to achieve outstanding results, possess great attention to detail, and excel in delivering first-class service, we would love to hear from you!Key Responsibilities:Oversee and enhance service and product quality to ensure the profitability and standards of the restaurant.Maintain an organized restaurant environment, focusing on stock control and payroll management.Adhere to food and beverage controls and operational systems at all times.Develop an internal and external network while staying informed on current trends and the local market.Foster a positive atmosphere and demonstrate the ability to effectively manage operations.Desired Qualities:A genuine passion for food and beverage.Exceptional attention to detail.A confident, professional, and welcoming demeanor.A positive outlook.Impeccable personal grooming standards.Fluency in English.What We Offer:Competitive salary.Rewards, discounts, and cashback schemes.Staff discounts on dining and accommodation.Opportunities for training and professional development.Meals during shifts.Complimentary dry cleaning of work attire.Referral bonuses for new hires.Think you’re a perfect fit? Apply now, and let’s talk!As per the Asylum and Immigration Act 1996, all applicants must have the legal right to live and work in the UK. Documentation will be requested at the interview stage.
Join Our Culinary Team at a 5-Star Luxury HotelAre you an aspiring Junior Sous Chef, Demi Chef de Partie, or Commis Chef eager to showcase your skills in preparing and serving exquisite British cuisine at a prestigious 5-star hotel in Central London? We invite you to apply!Situated in the historic St James’s area and just a short walk from London's most iconic landmarks and the vibrant West End, The Stafford London embodies the essence of traditional British luxury. Our hotel features the celebrated American Bar, a true London institution, and The Game Bird, a restaurant that elevates contemporary British cooking.
Join our dedicated team as a Care Assistant in Brixton, where you will provide essential support to individuals in need. Your role will be pivotal in enhancing the quality of life for our clients through compassionate care and assistance with daily activities.As a Care Assistant, you will engage with clients on a personal level, helping them feel valued and …
Join our dynamic team at the newly opened Discover Gourmet store located in the departures lounge of London Stansted Airport! We are on the lookout for enthusiastic and energetic team members who share our passion for high-quality, locally sourced food.At Lagardère Travel Retail, exceptional service is at the core of our mission. As a Sales Advisor, you will play a vital role in ensuring every customer enjoys a welcoming atmosphere, expert assistance, and a first-rate shopping experience both on the sales floor and at the till point.While prior customer service experience is advantageous, it is not a prerequisite. We provide comprehensive training to equip you with the skills needed for success. Due to the nature of this role, a five-year work and personal reference, along with a Criminal Reference Check, will be required, as you will be working airside. Further details will be provided during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer EngagementWarmly greet customers with a friendly demeanor.Assist customers in making informed product selections.Promote additional sales through effective link selling.Deliver consistent, high-quality customer service at all times.Manage end-to-end customer service including till operations.Inventory ManagementEnsure the store is well-stocked and replenished.Handle goods receiving duties efficiently.Conduct stocktaking and maintain inventory compliance.Oversee merchandising and pricing strategies.Store Maintenance & SafetyMaintain a clean and inviting store appearance at all times.Ensure safe usage of cleaning materials and practices.Keep stock rooms tidy and in accordance with health & safety regulations.Report any safety hazards to management promptly.Security MeasuresSafeguard store inventory and ensure till compliance.Maintain shop floor security during your shift.Stay vigilant of potential security risks in collaboration with the airport community.Ideal Candidate Profile:Excellent communication skills, both verbal and written.Adaptable to a fast-paced, changing environment.Ability to work effectively both in teams and independently.Capable of thriving under pressure.Strong interpersonal skills and a professional demeanor.Reliable and punctual with attendance.Self-motivated and proactive.About Lagardère Travel Retail:Lagardère Travel Retail is a trailblazer in the travel retail sector, proudly operating over 4,600 stores across 35 countries since 2004. Our commitment to delivering exceptional experiences for travelers is unmatched, and we invite you to be part of this exciting journey.
Do you thrive in the vibrant atmosphere of an airport? Are you drawn to a fast-paced environment where every day brings new experiences? If you enjoy connecting with people from diverse backgrounds, then a career in travel retail may be your perfect match...This position is for a newly opened Discover store located in the departure lounge at London Heathrow Airport. We are on the lookout for passionate, dynamic individuals to join our team, who are dedicated to delivering excellence and embodying the spirit of London.The Role:Outstanding customer service is at the core of our business. We aim for every customer who walks into our store to be welcomed by a friendly team of Sales Advisors ready to provide expert assistance. As a Sales Advisor, you will engage in all aspects of our bustling store, ensuring top-notch customer service both on the sales floor and at the checkout.While previous customer service experience is preferred, it is not mandatory as comprehensive training will be provided. A five-year work history and personal reference, along with a Criminal Reference Check, will be necessary for this role as the store operates airside in the departures lounge. This will be discussed in detail during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer FocusGreet customers with a warm smileAssist customers in selecting productsPromote additional salesEnsure every customer receives exceptional serviceHandle customer transactions efficientlyStock ManagementMaintain stock levels in the storeAssist with receiving goodsParticipate in inventory checksManage merchandising and pricingHousekeeping & Health & SafetyKeep the store organized and presentable at all timesEnsure safe usage of cleaning productsMaintain a tidy store and stockroom in compliance with health and safety regulationsReport any potential hazards to managementSecurityEnsure the security of stock on the sales floor and compliance with till inventoryBe responsible for shop floor security during shiftsMaintain awareness of security risks in and around the store
Are you passionate about the vibrant atmosphere of the airport? Thrive in a fast-paced environment where every day brings new experiences? Do you enjoy engaging with people from diverse backgrounds? If so, a career in travel retail is the perfect fit for you!This position is available at our two new Lego stores located in the departures lounge of both the North and South terminals at London Gatwick Airport. We are searching for energetic and enthusiastic individuals to join our team—those who share a love for excellence and all things Lego!At Lagardère Travel Retail, exceptional service is at the core of our operations. Our goal is for every customer who enters our stores to be welcomed by a friendly team of Sales Advisors, ready to provide expert assistance and advice. In your role as a Sales Advisor, you will engage in all aspects of our bustling store, delivering top-notch customer service both on the sales floor and at the till point.Key Responsibilities:Customer EngagementWarmly greeting customers with a friendly smileAssisting customers in selecting productsPromoting additional sales opportunitiesEnsuring every customer receives excellent service consistentlyManaging customer service from start to finish, including till operationsInventory ManagementMaintaining a fully stocked storePerforming goods receiving dutiesConducting stocktaking and ensuring inventory complianceEngaging in merchandising and pricing activitiesStore Maintenance and SafetyKeeping the store well-presented at all timesEnsuring the safe use of cleaning materialsMaintaining tidiness in the store and stock rooms in accordance with Health & Safety regulationsReporting potential hazards on the shop floor or in the stock room to managementSecurity AwarenessEnsuring the security of stock on the shop floor and compliance with till inventoryBeing responsible for shop floor security during your shiftBeing aware of potential security risks within the airport environmentCandidate Profile:Excellent communication skills (both verbal and written)Adaptability to a dynamic environmentAble to work collaboratively as well as independentlyCapability to perform well under pressureStrong interpersonal skillsAbility to deliver a professional standard of serviceReliability in attendance and punctualitySelf-motivated and proactive
Join Our Team as a Receptionist at The Stafford London!Nestled in the historic St James’s area, mere moments from London’s iconic attractions and the bustling West End, The Stafford London exemplifies British luxury. Our hotel features the famed American Bar, a true London landmark, and The Game Bird, a dining experience that showcases modern British cuisine.By joining our team, you will not only be part of one of London’s most prestigious five-star hotels but also gain invaluable skills and knowledge that are recognized globally in the hospitality industry.If you are passionate about providing exceptional hospitality, possess a keen attention to detail, and excel in delivering first-rate service, we would love to meet you!Your Responsibilities:Fostering a warm and inviting environment for all guests.Escorting guests to their rooms and familiarizing them with hotel amenities.Conducting all cashiering tasks accurately, including processing various payment methods at check-out and resolving disputes.Staying informed about daily operations, events, VIP guests, and group arrivals.Answering phone calls in accordance with The Stafford’s standards.Assisting the reservations team as needed.Implementing effective upselling techniques to maximize room revenue through strategic rate management.Desired Qualities:A strong passion for delivering 5-star guest serviceExceptional attention to detailInnovative and forward-thinking mindsetExcellent telephone etiquetteAble to connect well with peopleFluency in the English languageWhat We Offer:Competitive salary packageRewards, discounts, and cashback opportunitiesEmployee discounts on food and accommodationsOngoing training and development programsComplimentary meals during shiftsFree dry cleaning for work attireReferral scheme with monetary rewards for successful hiresSound like the right fit for you? Apply now, and we will be in touch!In compliance with the Asylum and Immigration Act 1996, all applicants must possess the right to live and work in the United Kingdom. Documentation will be required during the interview process.
Role Overview Casio is known for pushing boundaries, from the original G-SHOCK concept to ongoing innovations in design and technology. At the Carnaby Street flagship, the Retail Sales Advisor acts as a brand ambassador for G-SHOCK, helping customers discover watches that combine durability with style. The team values energy, enthusiasm, and a willingness to learn, prior experience with watches is not required, as full training is provided. Position Details Job Type: Permanent, part-time Hours: One role at 25 hours per week, another at 23 hours per week Schedule: Includes weekends and varied shifts; monthly rotas set in advance Location: On-site at Carnaby Street, London W1F 9QF Start: Immediate Reports to: Store Manager and Assistant Store Manager What You Will Do Sales and Customer Engagement Connect with every customer and turn conversations into sales Recommend products, explain features, and upsell when appropriate Work to exceed store sales targets and personal KPIs Stay up to date on promotions, new launches, and bestsellers Customer Experience Deliver genuine, memorable service that encourages customers to return Build relationships to foster a loyal G-SHOCK community Store Presentation Keep the store environment inviting and displays well presented Ensure products are displayed, priced, and ready for sale Security and Operations Follow store security, cash handling, and inventory procedures Help minimize stock loss and protect brand standards Team and Brand Activities Support in-store events, merchandising updates, and activations Join in occasional social media activities to drive store traffic and engagement Learning and Growth Take part in ongoing product training to build expertise Stay motivated to learn and contribute to team goals
Join the AA Driving School & BSM as a Customer Service Advisor, where your passion for customer care drives our mission to deliver exceptional experiences. As a key member of our team, you'll be responsible for managing inbound and outbound communications, guiding customers through their journey, and resolving any queries with professionalism and efficiency. Enjoy a flexible work environment from Monday to Friday, allowing you to maintain a healthy work-life balance.
Join Our Team as an Office Manager and HR Advisor in the Retail SectorSalary: Up to £35,000 depending on experience + benefits and bonusLocation: Kings Cross, N1About the Role: As the Office Manager and HR Advisor, you will be pivotal in ensuring the seamless operation of office and employee functions. Your responsibilities will range from coordinating key meetings and managing diaries to overseeing HR records.Company Overview: Our client is a premier UK provider of exquisite gifts for babies and children, beloved by children of some of the world’s most renowned celebrities. With a growing team of over 100 members, approximately 35 of whom work from the office, you will serve as a vital ambassador for the brand, being the first point of contact for both internal and external stakeholders.Key Responsibilities:Provide comprehensive PA and diary management support.Organize and manage calendars for the Founders, including booking meeting rooms and dining reservations.Coordinate travel arrangements and accommodations.Assist with personal to-do lists for the Founder.Proactively address and manage diary-related requirements and issues.Serve as the primary contact for all HR-related inquiries.Handle employee relations matters, including grievances, sickness, and redundancy, liaising with external employment lawyers as needed.Maintain and update the HR system.Ensure all HR paperwork related to the employee lifecycle is completed and current.Support recruitment administration, including refining job descriptions, posting job advertisements, and arranging interviews.Manage office operations, including booking rooms for meetings.
Join Our Team as a Group Reservations Agent!We are excited to announce a new opportunity for a Group Reservations Agent at our brand new, state-of-the-art meeting and event facilities, accompanied by a vibrant bar and restaurant. This role promises a dynamic work environment and excellent opportunities for professional development.Role ObjectivesAs a key member of our team, you will report to the Reservations Manager and collaborate closely with the Revenue Manager. Your role as the first point of contact for our guests is vital, and maintaining a friendly and professional demeanor is essential.Key Responsibilities:Manage all Group Block Space for various types of groups, including Leisure, Ad Hoc Corporate, and Exhibition & Event Groups.Respond promptly to all group inquiries and provide accurate quotations in collaboration with the Revenue Manager.Demonstrate proficiency in the OPERA and Ideas reservations systems.Input Group/Block Reservations into the OPERA system, ensuring all details are accurate and meet departmental standards.Maintain strict adherence to chasing, follow-up, and contracting procedures.Facilitate clear communication with all relevant departments regarding group matters and participate in Pre-Con meetings as required.Ensure timely compilation and distribution of the Groups sheet.Maintain organized filing systems for all Group correspondence, ensuring daily updates.
Become a Sales Advisor at ProCook!At ProCook, we believe that exceptional cooking begins with the right tools and talented individuals. We are seeking a dynamic, customer-focused Sales Advisor who thrives on engaging with customers, understanding high-quality products, and influencing purchase decisions through outstanding service and product expertise.This role is centered around customer interaction, with defined performance benchmarks, structured training programs, and the potential to earn bonuses by meeting sales targets.Your Responsibilities:As a Sales Advisor, you will be instrumental in fostering a welcoming shopping atmosphere, ensuring that each customer departs with the ideal product that complements their culinary preferences. You will represent ProCook, assisting customers with product choices, addressing inquiries, and delivering unmatched service.Join our established London Westfield store team. This is a permanent part-time position, requiring 8 hours per week, arranged as either two 4-hour shifts or one 8-hour shift across Thursday, Friday, and one weekend day.Our Commitment to You — And Your Commitment to ProCookWe take pride in our strong values, supportive culture, and the benefits we provide to our team members. At ProCook, we invest in your growth and success, and in return, we seek individuals who bring enthusiasm, dependability, and a sincere dedication to delivering exceptional service daily. If you value quality, collaboration, and personal development with a vibrant brand, you will thrive here.RequirementsYour Key Responsibilities:Welcome and engage customers with confidence and enthusiasm.Share your product knowledge to inspire and guide informed purchasing decisions.Demonstrate products and communicate promotions effectively to build trust and add value.Achieve and surpass sales targets through quality customer interactions.Maintain an attractive store environment and support visual merchandising efforts.Process transactions accurately and professionally.Continuously learn and develop through structured training and ongoing coaching.You Will Excel in This Role If You:Are confident, articulate, and comfortable engaging with customers.Have prior experience in a customer-facing sales position.Enjoy learning about products and sharing that knowledge with others.Possess strong communication and interpersonal skills.Have experience in retail or customer service.Are comfortable working towards defined performance goals and sales targets.Can work flexibly, including weekends and peak hours as per the schedule.
Role overview Quadient seeks a German-Speaking Customer Experience Advisor based in London. The position focuses on supporting clients and enhancing their satisfaction through attentive service. Daily tasks require fluency in German to communicate effectively and resolve issues. What you will do Respond to customer inquiries in German, addressing questions and concerns clearly Provide practical solutions and assistance to help clients benefit from Quadient’s services Maintain professionalism in every interaction, working to resolve issues efficiently Engage with a diverse range of clients, adapting to their needs and ensuring a positive experience Requirements Fluency in German Strong communication skills Dedication to excellent customer service Professional approach and attention to detail
Full-time|On-site|London, Greater London, United Kingdom
Join AMI Paris as a Client Advisor at our new boutique on Sloane Street, opening mid-April 2026. This is an exciting opportunity to become an ambassador for a leading fashion brand.As a Client Advisor, reporting directly to the Store Manager, you will play a key role in enhancing customer satisfaction and promoting brand loyalty.Your responsibilities will include:CUSTOMER RELATIONS:• Greet customers warmly, embodying AMI values of friendliness and positivity.• Assess customer needs and recommend suitable products, encouraging cross-selling opportunities.• Assist customers during fittings and coordinate necessary alterations.• Cultivate a culture of customer loyalty by building meaningful, long-term relationships.• Introduce new clientele to the AMI brand.STOCK MANAGEMENT:• Oversee stock management activities, including receiving goods, integrating inventory systems, and facilitating stock rotation and transfers.VISUAL MERCHANDISING:• Maintain store presentation, ensuring product cleanliness and overall store upkeep.• Engage in visual merchandising strategies, adhering to guidelines and suggesting improvements during product rotations.
Join our dynamic team as a Sales Advisor at Frasers Group in London, where you will play a crucial role in delivering exceptional customer experiences and driving sales growth. Your passion for retail and customer service will contribute to our mission of providing top-quality products and service.
Join Our Team as a Breakfast Chef at The Stafford LondonSituated in the historic district of St James’s, just a stone's throw from London's most iconic landmarks and the vibrant West End, The Stafford London represents the pinnacle of traditional British luxury. Our establishment is home to the celebrated American Bar, a renowned London institution, and The Game Bird, a restaurant that showcases the best of contemporary British cuisine.By joining our team, you will become part of one of London’s most prestigious five-star hotels. You will gain skills and knowledge that are highly regarded throughout the hospitality industry.If you are passionate about hospitality, possess a drive for excellence, and have an eye for detail along with exceptional service skills, we would love to hear from you.Your Key Responsibilities:Take complete ownership of food quality in your designated section.Efficiently execute all tasks to ensure seamless operations.Manage stock rotation upon receiving deliveries and using ingredients.Adhere to food labeling and temperature control standards.Possess thorough knowledge of the menu and provide detailed descriptions of all dishes.Desired Qualities:Genuine passion for food and beverage.Ability to remain calm under pressure.Exceptional attention to detail.Eagerness to learn and grow.Enthusiastic attitude.Strong communication skills.Excellent time management and organizational abilities.What We Offer:Competitive salary plus service charge.Rewards, discounts, and cashback program.Staff discounts on dining and accommodations.Comprehensive training and professional development opportunities.Meals provided during shifts.Complimentary dry cleaning of work attire.Referral scheme with monetary incentives for each successful hire.Does this sound like the perfect opportunity for you? Apply now, and we will be in touch!Please note, in accordance with the Asylum and Immigration Act 1996, all applicants must have the right to live and work in the United Kingdom. Documentation will be required at the interview stage.
Full-time|£27K/yr - £27K/yr|Hybrid|London, England, United Kingdom
Position: Customer Support AdvisorLocation: London W1U 2AU (Hybrid working available post-training)Salary: £27,020.00 per annum with extensive benefitsContract Type: 12 Month Fixed-Term ContractEmployment Type: Full-TimeWorking Hours: 37.5 hours per week (Monday to Friday with occasional Sundays)At Expert Health Ltd, we have over 15 years of experience pioneering Digital Medicine. Our mission is to provide a high standard of personalized and accessible healthcare on a significant scale. Our innovative algorithms drive patient-facing consultations and clinician decision-making tools, powering renowned brands such as LloydsPharmacy Online Doctor, Well Online Doctor, and Sexual Health London.Role PurposeAs a Customer Support Advisor, you will play a pivotal role in transforming digital healthcare, ensuring patients receive safe, effective, and high-quality services in a fast-paced, evolving environment. Following an initial office-based training period (6-8 weeks), you will transition to a hybrid working pattern, with regular shifts from Monday to Friday, and occasional Sundays as scheduled.What We Offer:Occupational sick payEnhanced maternity and paternity leaveContributory pension schemeAccess to an employee discount site
Join the Prestigious Team as Head Waiter or Waitress at The Stafford LondonLocated in the historic St James’s area, just moments away from London’s celebrated landmarks and the lively West End, The Stafford London epitomizes traditional British elegance and hospitality. This iconic five-star hotel features the legendary American Bar and The Game Bird restaurant, which showcases modern British cuisine.By joining our esteemed team, you will be part of a historic establishment recognized globally for its excellence in hospitality. We value the skills and expertise you develop here, which will be acknowledged throughout the industry.If you are passionate about delivering exceptional service, possess a meticulous attention to detail, and have a strong desire to achieve outstanding results, we invite you to apply.Your Responsibilities Include:Delivering an unparalleled guest service experience.Taking orders and serving food with precision.Setting up and clearing the restaurant efficiently.Maintaining comprehensive knowledge of the food and beverage menu.Supervising junior staff members and facilitating their training and development.Desired Qualities:A genuine enthusiasm for food and beverage.Exceptional attention to detail.A confident, professional demeanor with a welcoming personality.A positive and proactive attitude.Excellent personal grooming and appearance.Fluency in English.What We Offer:A competitive salary.A reward and cashback scheme.Staff discounts on dining and accommodations.Opportunities for training and career development.Complimentary meals during shifts.Free dry cleaning of work attire.A referral scheme with monetary rewards for successful hires.Are you ready to make a difference? Apply now, and we will reach out to you!In accordance with the Asylum and Immigration Act 1996, all applicants must have the right to live and work in the United Kingdom. Documentation will be required during the interview process.
Join Our Team as a Pastry Chef de PartieLocated in the historic St James’s area, The Stafford London is a beacon of British luxury, just moments away from London's iconic attractions and the vibrant West End. Renowned for its rich heritage, The Stafford houses the famous American Bar, a staple in London’s nightlife, and The Game Bird, where contemporary British cuisine takes center stage.Here, you won't just be a part of one of London's most prestigious five-star hotels; you'll also join a company that values and recognizes the skills you acquire, making them respected across the global hospitality industry.If you are passionate about hospitality, dedicated to achieving excellence, and possess a meticulous eye for detail along with outstanding service skills, this could be your ideal workplace.
Do you have a passion for beauty and a desire to help others express their individuality? Join our dynamic team at KIKO Milano as a Beauty Advisor. In this role, you will be essential in delivering top-notch customer service and beauty insights to our esteemed customers.PRIMARY RESPONSIBILITIESCUSTOMER EXPERIENCE AND BUSINESS MANAGEMENTProvide exceptional service by connecting with and assisting all visitors, ensuring your appearance aligns with KIKO standards (attitude, attire, and makeup).Achieve business objectives set by the Store Manager (Customer Experience, Sales, KPIs).Fulfill customer needs through effective cross-selling.Complete all BeKIKO training modules, quizzes, and coursework.Report any issues to management that may affect the customer experience and KPI outcomes (e.g., trends, inventory, store maintenance).Assist as a 'Beauty Tutor' by collaborating with the Store Manager in training team members.PROCEDURES AND POLICIES IMPLEMENTATIONEnsure the store adheres to all KIKO standards.Implement KIKO standards and procedures as outlined in the KIKO STORE BOOK and as directed by the Store Manager.Contribute to maintaining high standards of store image (layout, merchandising, and cleanliness) and quality in KIKO Customer Care.Stay informed about the latest market trends.
Join Our Team as a Restaurant SupervisorLocated in the historic St James’s area, just a stone's throw from London's famous landmarks and the lively West End, The Stafford London exemplifies the best of traditional British luxury. Our hotel features the iconic American Bar, a staple of London’s nightlife, and The Game Bird restaurant, showcasing modern British cuisine.By becoming part of our team, you will not only work at one of London’s most prestigious five-star hotels but also gain invaluable skills recognized globally in the hospitality industry.If you are passionate about providing exceptional hospitality, driven to achieve outstanding results, possess great attention to detail, and excel in delivering first-class service, we would love to hear from you!Key Responsibilities:Oversee and enhance service and product quality to ensure the profitability and standards of the restaurant.Maintain an organized restaurant environment, focusing on stock control and payroll management.Adhere to food and beverage controls and operational systems at all times.Develop an internal and external network while staying informed on current trends and the local market.Foster a positive atmosphere and demonstrate the ability to effectively manage operations.Desired Qualities:A genuine passion for food and beverage.Exceptional attention to detail.A confident, professional, and welcoming demeanor.A positive outlook.Impeccable personal grooming standards.Fluency in English.What We Offer:Competitive salary.Rewards, discounts, and cashback schemes.Staff discounts on dining and accommodation.Opportunities for training and professional development.Meals during shifts.Complimentary dry cleaning of work attire.Referral bonuses for new hires.Think you’re a perfect fit? Apply now, and let’s talk!As per the Asylum and Immigration Act 1996, all applicants must have the legal right to live and work in the UK. Documentation will be requested at the interview stage.
Join Our Culinary Team at a 5-Star Luxury HotelAre you an aspiring Junior Sous Chef, Demi Chef de Partie, or Commis Chef eager to showcase your skills in preparing and serving exquisite British cuisine at a prestigious 5-star hotel in Central London? We invite you to apply!Situated in the historic St James’s area and just a short walk from London's most iconic landmarks and the vibrant West End, The Stafford London embodies the essence of traditional British luxury. Our hotel features the celebrated American Bar, a true London institution, and The Game Bird, a restaurant that elevates contemporary British cooking.
