Retail Customer Service Associate jobs in London – Browse 2,122 openings on RoboApply Jobs

Retail Customer Service Associate jobs in London

Open roles matching “Retail Customer Service Associate” with location signals for London. 2,122 active listings on RoboApply Jobs.

2,122 jobs found

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Lagardère Travel Retail logo
Full-time|On-site|London Stansted Airport

Join our dynamic team at the newly opened Discover Gourmet store located in the departures lounge of London Stansted Airport! We are on the lookout for enthusiastic and energetic team members who share our passion for high-quality, locally sourced food.At Lagardère Travel Retail, exceptional service is at the core of our mission. As a Sales Advisor, you will…

May 30, 2022
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Lagardère Travel Retail logo
Full-time|On-site|London Gatwick Airport

Are you passionate about the vibrant atmosphere of the airport? Thrive in a fast-paced environment where every day brings new experiences? Do you enjoy engaging with people from diverse backgrounds? If so, a career in travel retail is the perfect fit for you!This position is available at our two new Lego stores located in the departures lounge of both the North and South terminals at London Gatwick Airport. We are searching for energetic and enthusiastic individuals to join our team—those who share a love for excellence and all things Lego!At Lagardère Travel Retail, exceptional service is at the core of our operations. Our goal is for every customer who enters our stores to be welcomed by a friendly team of Sales Advisors, ready to provide expert assistance and advice. In your role as a Sales Advisor, you will engage in all aspects of our bustling store, delivering top-notch customer service both on the sales floor and at the till point.Key Responsibilities:Customer EngagementWarmly greeting customers with a friendly smileAssisting customers in selecting productsPromoting additional sales opportunitiesEnsuring every customer receives excellent service consistentlyManaging customer service from start to finish, including till operationsInventory ManagementMaintaining a fully stocked storePerforming goods receiving dutiesConducting stocktaking and ensuring inventory complianceEngaging in merchandising and pricing activitiesStore Maintenance and SafetyKeeping the store well-presented at all timesEnsuring the safe use of cleaning materialsMaintaining tidiness in the store and stock rooms in accordance with Health & Safety regulationsReporting potential hazards on the shop floor or in the stock room to managementSecurity AwarenessEnsuring the security of stock on the shop floor and compliance with till inventoryBeing responsible for shop floor security during your shiftBeing aware of potential security risks within the airport environmentCandidate Profile:Excellent communication skills (both verbal and written)Adaptability to a dynamic environmentAble to work collaboratively as well as independentlyCapability to perform well under pressureStrong interpersonal skillsAbility to deliver a professional standard of serviceReliability in attendance and punctualitySelf-motivated and proactive

Jun 6, 2022
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Cubitts logo
Full-time|On-site|London, England, United Kingdom

Cubitts seeks an Optical Associate for the St. James store in London. This position centers on welcoming customers, guiding them through frame and lens selection, and delivering a memorable experience. The team values technical ability, careful attention to detail, and authentic customer care. Creating an inclusive and equitable workplace is a shared goal. What you will do Provide attentive service throughout each customer’s visit, following Cubitts’ experience standards. Share the story, mission, and values of the Cubitts brand during customer interactions. Help customers choose frames and lenses, offering recommendations tailored to their needs. Dispense both prescription and non-prescription lenses with accuracy. Adjust and repair frames to ensure comfort and fit. Introduce customers to the Made to Measure service, explaining its craftsmanship and benefits. Maintain a tidy, organized store with attractive displays and well-presented stock. Follow GDPR and patient confidentiality guidelines to uphold professionalism and trust. Collaborate with colleagues and other departments to support a positive team environment. About Cubitts Cubitts serves millions of spectacle wearers across the UK, emphasizing innovation and inclusivity in eyewear. The company’s commitment extends beyond its products, aiming to build a diverse team and foster a welcoming environment for all.

Apr 28, 2026
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Lagardère Travel Retail logo
Full-time|On-site|London Heathrow Airport

Do you thrive in the vibrant atmosphere of an airport? Are you drawn to a fast-paced environment where every day brings new experiences? If you enjoy connecting with people from diverse backgrounds, then a career in travel retail may be your perfect match...This position is for a newly opened Discover store located in the departure lounge at London Heathrow Airport. We are on the lookout for passionate, dynamic individuals to join our team, who are dedicated to delivering excellence and embodying the spirit of London.The Role:Outstanding customer service is at the core of our business. We aim for every customer who walks into our store to be welcomed by a friendly team of Sales Advisors ready to provide expert assistance. As a Sales Advisor, you will engage in all aspects of our bustling store, ensuring top-notch customer service both on the sales floor and at the checkout.While previous customer service experience is preferred, it is not mandatory as comprehensive training will be provided. A five-year work history and personal reference, along with a Criminal Reference Check, will be necessary for this role as the store operates airside in the departures lounge. This will be discussed in detail during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer FocusGreet customers with a warm smileAssist customers in selecting productsPromote additional salesEnsure every customer receives exceptional serviceHandle customer transactions efficientlyStock ManagementMaintain stock levels in the storeAssist with receiving goodsParticipate in inventory checksManage merchandising and pricingHousekeeping & Health & SafetyKeep the store organized and presentable at all timesEnsure safe usage of cleaning productsMaintain a tidy store and stockroom in compliance with health and safety regulationsReport any potential hazards to managementSecurityEnsure the security of stock on the sales floor and compliance with till inventoryBe responsible for shop floor security during shiftsMaintain awareness of security risks in and around the store

May 30, 2022
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Lalamove logo
Full-time|On-site|London

Join our dynamic team at Lalamove as a Customer Service Associate, where you will play a vital role in delivering exceptional service to our customers. Your ability to communicate effectively and resolve issues promptly will help enhance the overall customer experience. This position requires a proactive approach and a passion for assisting others.

Apr 2, 2026
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Third Bridge logo
Full-time|On-site|London

Join our dynamic team at Third Bridge as a Client Service Associate focusing on French-speaking clients. In this role, you will be the first point of contact for our clients, providing exceptional support and guidance tailored to their needs. Your ability to communicate effectively in French will be crucial as you assist clients in navigating our services and ensuring their satisfaction.As part of our commitment to excellence, we are looking for individuals who are not only fluent in French but also possess a passion for delivering outstanding customer service. You will have the opportunity to work in a fast-paced environment where your contributions directly impact client relationships and company success.

Apr 8, 2026
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Atlas logo
Full-time|On-site|London

Join Atlas as a Member Services Associate in our Travel + Lifestyle department, where you will provide exceptional service to our members during overnight shifts. Your primary responsibility will be to assist members with inquiries, reservations, and travel arrangements, ensuring a seamless experience. This role requires excellent communication skills, a passion for travel, and the ability to work in a fast-paced environment.

Mar 23, 2026
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atlas logo
Full-time|On-site|London

Role overview Atlas is looking for a Member Services Associate - Accounts based in London. This position acts as the first point of contact for members, focusing on account-related questions and support. Every interaction aims to create a positive experience for members. What you will do Assist members who have questions about their accounts Resolve issues quickly and with attention to detail Support members to help ensure each contact ends with satisfaction

Apr 22, 2026
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Cubitts Ltd. logo
Full-time|On-site|London, England, United Kingdom

Cubitts is reshaping the optical industry with a focus on innovative, customer-centered eyewear. The company values diversity, equity, and inclusion, aiming to create a workplace where everyone can develop and grow. Role overview As an Optical Associate at the Notting Hill store, the role centers on delivering memorable in-store experiences. This position blends technical skills with a warm, approachable manner. Optical Associates guide customers through frame and lens choices, share the Cubitts story, and help maintain smooth store operations within a supportive team. Main responsibilities Provide attentive service at every stage of the customer journey, following Cubitts’ standards. Communicate the brand’s story, mission, and values to enrich customer interactions. Assist with frame and lens selection, offering tailored product advice. Dispense prescription and non-prescription lenses with accuracy. Adjust and perform basic repairs on frames for optimal fit. Introduce and explain the Made to Measure service, highlighting its craftsmanship and benefits. Keep the store clean and organized, with appealing displays and well-managed stock. Follow GDPR and patient confidentiality guidelines to ensure professionalism and trust. Collaborate with teammates and other departments to support a positive environment. Location This position is based at the Notting Hill store in London, England, United Kingdom.

Apr 22, 2026
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Allbirds logo
Part-time|$12/hr - $12/hr|On-site|London, England

Join our London, England Retail Team as we seek talented individuals to report to the Marylebone Store Leader.*We have two flexible positions available, with hours that can be adjusted up to 30 hours per week.About Allbirds:At Allbirds, we are on a mission to demonstrate that comfort, innovative design, and sustainability can coexist harmoniously. Our commitment lies in crafting the most sustainable footwear using premium natural materials, designed for the hustle and bustle of everyday life. We believe the footwear industry should prioritize thoughtfulness over flash. Backed by leading venture capitalists and visionary founders of successful e-commerce brands, we are dedicated to transforming the footwear landscape. Notably, TIME has recognized our Wool Runners as the most comfortable shoes in the world, with even more innovations on the horizon.Your Role:The Retail Sales Associate serves as a vital link in bringing the Allbirds brand to life, grounded in our culture and delivering a remarkable customer experience. You will be responsible for enhancing in-store experiences through positive customer interactions, employing your natural problem-solving and sales skills to address queries and make impactful product recommendations. Your passion for our community and commitment to environmental protection will shine through your contributions to customer service, teamwork, merchandising, operations, events, and environmental advocacy.Key Responsibilities:Foster strong relationships with customers by providing a high-quality, personalized in-store experience.Become a product knowledge expert, passionately communicating about our brand and products.Contribute actively to the store's sales objectives.Maintain the store's appearance, cleanliness, and organization.Efficiently operate our point-of-sale system once trained.Carry out inventory and merchandising tasks.Complete daily operational tasks as delegated by the store leadership team.Commit to continuous learning by asking questions and seeking to develop new skills.Collaborate with team members to achieve shared goals.Practice respectful communication and teamwork.

Nov 7, 2025
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alo Yoga logo
Full-time|On-site|London, England, United Kingdom

Join our dynamic team at aloyoga as a Sales Associate in the vibrant Covent Garden location. In this role, you will engage with customers, providing exceptional service and showcasing our premium yoga apparel. Your passion for yoga and wellness will resonate with customers, driving sales and enhancing their shopping experience. We seek individuals who are enthusiastic, motivated, and ready to contribute to a positive store environment.

Apr 6, 2026
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Knix logo
Full-time|On-site|London, ON

Knix is launching a new store in London, Ontario and is looking for Sales Associates to join the opening team. This position focuses on creating a welcoming atmosphere for everyone who visits, guiding customers to products that suit their needs, and making sure each interaction feels personal. What you will do Welcome customers as they enter the store and offer assistance on the sales floor Share information about Knix products and respond to questions Contribute to store sales goals by providing attentive, thoughtful service Keep the store clean and organized throughout each shift Requirements Interest in retail and a genuine approach to customer service Clear and friendly communication skills Approachable, positive attitude Willingness to learn about Knix’s product range This role is a good fit for those who enjoy helping people and want to be part of a store opening from the start.

Apr 24, 2026
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dweet logo
Temporary|£11/hr - £23/hr|On-site|London

Dweet provides a seamless connection to short-term retail positions with leading Fashion and Luxury brands globally. Experience the freedom of flexible work that suits your lifestyle, eliminating the hassle of impersonal communication channels and cumbersome timesheet submissions.We are seeking enthusiastic Luxury Sales Associates to represent top-tier brands, with opportunities for both short and long-term assignments.Responsibilities:Provide exceptional customer service, engaging with clients to understand their needs and offering tailored style advice.Handle luxury merchandise with care, ensuring a sophisticated store presentation.Stay informed about the latest collections and product knowledge of our luxury brands.Meet and exceed sales targets while upholding the highest professional standards.Work collaboratively with team members to ensure client satisfaction.Accurately and efficiently process luxury product transactions.Qualifications:Demonstrated experience in high street or premium retail, with a significant advantage for those with luxury retail experience.Strong interpersonal skills, capable of building and maintaining client relationships.An eye for style and detail, with a genuine appreciation for luxury fashion.Fluent in English; knowledge of an additional language is a bonus.Availability to work flexible hours, including weekends and holidays.Professional appearance and demeanor, with a true passion for the luxury sector.Job Types: Part-time, Temporary contract, Fixed-term contract, Freelance, Zero hours contract, GraduateContract length: 3 monthsSalary: £11.00-£23.00 per hour

Oct 3, 2023
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Vuori, Inc. logo
Part-time|On-site|London

Join our vibrant team as a Retail Sales Associate at Vuori in Covent Garden! This is an exciting opportunity for individuals looking to start their career in retail. As a key member of our team, you will be responsible for providing exceptional customer service, assisting customers in finding the perfect products, and maintaining our store's visual standards.Your passion for our brand and commitment to a positive shopping experience will make a significant impact in our store. If you're enthusiastic, outgoing, and ready to contribute to a dynamic retail environment, we want to hear from you!

Mar 18, 2026
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Dweet logo
Temporary|£11/hr - £23/hr|On-site|London

At Dweet, we provide a unique platform that connects you with temporary retail positions at prestigious Fashion and Luxury brands around the globe. Work on your terms with flexible schedules, free from the chaos of impersonal group chats and tedious timesheet submissions.We are seeking enthusiastic Luxury Sales Associates to represent top-tier brands in both short and long-term assignments.

Oct 8, 2023
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skinandme logo
Full-time|On-site|London, England, United Kingdom

Are you passionate about delivering exceptional customer service? skinandme is seeking a dedicated and enthusiastic Bilingual Customer Experience Associate fluent in both English and German to join our team for a 12-month fixed-term contract. In this role, you will be the voice of our brand, providing excellent support to our customers and ensuring a seamless experience.As a key member of our customer service team, you will respond to inquiries, resolve issues, and build lasting relationships with our customers. Your ability to communicate effectively in both languages will be vital in helping us expand our reach and enhance customer satisfaction.

Mar 25, 2026
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Synthesia logo
FullTime|Remote|US Remote

At Synthesia, we are revolutionizing the way businesses communicate through AI video technology. As the premier AI video platform, we proudly serve over 90% of the Fortune 100 companies. Founded in 2017 and based in London, our dynamic team spans across Europe and the US, dedicated to pushing the boundaries of visual communication and enterprise skill enhancement.With our recent Series E funding of $200 million, we now boast a $4 billion valuation and have raised over $530 million from top-tier investors such as Accel, NVentures (the VC arm of Nvidia), Kleiner Perkins, GV, and Evantic Capital, alongside visionaries from Stripe, Datadog, Miro, and Webflow.As a Customer Support Specialist, you will be the essential first point of contact for our customers, providing expert assistance and support to resolve any inquiries or challenges they may face with our products or services.Your responsibilities include:Promptly respond to customer inquiries via email, chat, or social media with professionalism and courtesy.Deliver accurate information and solutions to clients, effectively addressing their concerns.Recognize and escalate complex issues to Tier 2 support when necessary.Collaborate seamlessly with technical support specialists, product support teams, and leadership to ensure swift resolution of customer issues.Maintain precise customer records in our CRM systems, including Intercom and Salesforce.Achieve and exceed individual and team performance metrics (KPIs) such as response times, issue resolution rates, and customer satisfaction scores.Continuously enhance your product knowledge to stay updated on our offerings and processes.Provide constructive feedback to improve customer support strategies and operations.About you:High school diploma or equivalent; a degree in a related field is a plus.Minimum of 1 year experience in a technical support role.Exceptional verbal and written communication skills.A customer-centric mindset with a passion for exceeding customer expectations.Strong multitasking abilities and problem-solving skills.

Feb 3, 2026
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Finisterre logo
Full-time|On-site|London, England, United Kingdom

ABOUT THE ROLEJoin the Finisterre family at our vibrant Covent Garden store, where we are excited to welcome passionate retail professionals to take on the role of Retail Supervisor.This position serves as a gateway into management within our retail development pathway. As a Supervisor, you'll lead by example, driving sales performance through exceptional customer service, strong commercial awareness, and outstanding visual merchandising standards.Your primary focus will be on owning and executing visual merchandising within the store. You will ensure that product presentations are commercially driven, align with our brand, and are strategically implemented to optimize sell-through, conversion rates, and KPI performance. Through effective floor management, styling, and product placement, you will cultivate an engaging atmosphere that enhances customer experiences and drives commercial success.In collaboration with the management team, you will oversee the store's daily operations, taking charge of key areas including visual merchandising, operational efficiency, commercial performance, community engagement, and customer experience. Your contributions will help the team achieve store targets and KPIs while ensuring proficiency in all aspects of store operations.ABOUT FINISTERREFounded over twenty years ago to meet the needs of dedicated British surfers, Finisterre creates high-quality outdoor apparel for an inspired life in and around the ocean. As a proud B Corp certified company, we are committed to producing exceptional products in a responsible and transparent manner. Whether you are based at our stunning headquarters in St. Agnes, Cornwall, or in one of our retail locations throughout the UK, Finisterre offers a unique brand and career opportunity.Our retail locations are central to our community. As we continue to grow, we aim to expand our retail footprint, opening new stores in locations where our customers are and transforming them into exciting spaces that showcase our brand and product stories through our friendly and knowledgeable staff. Our retail teams offer incredible opportunities for building a long-term career with a purpose-driven brand.KEY RESPONSIBILITIESCustomer ExperienceAct as a role model for your team, inspiring them to deliver exceptional customer service and providing ongoing shop floor training.Assist the management team in delivering comprehensive product training, ensuring the team is well-versed in our unique product offerings.Encourage team members to create an inspiring and engaging atmosphere, fostering relationships with our loyal and new customers as well as the Finisterre community.Utilize sound judgment in all customer service matters, making informed decisions with a strong customer focus.Visual MerchandisingTake ownership of visual merchandising execution, ensuring standards are maintained and aligned with commercial goals.

Mar 13, 2026
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Vuori Inc. logo
Part-time|On-site|London

Join the vibrant team at Vuori Inc. as a Part-Time Retail Sales Associate in the heart of Covent Garden, London. We seek enthusiastic individuals who are passionate about fitness, fashion, and providing exceptional customer service. In this role, you will engage with customers, help them find the perfect products, and contribute to a positive shopping experience.

Mar 18, 2026
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Guidepoint logo
Full-time|On-site|London, England, United Kingdom

Join our dynamic team at Guidepoint as an Associate in Client Service, where you will play a pivotal role in delivering exceptional support to our clients. You will be responsible for managing client inquiries, facilitating communication, and ensuring a seamless experience for our customers. If you are passionate about providing outstanding service and thrive in a fast-paced environment, this opportunity is for you!

Apr 8, 2026

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