Senior Data Analyst - Customer Science at GAIN | London

Business Unit: Customer Science - We empower brands to gain profound insights into their customers, unveiling opportunities for tailored experiences.Team: AnalyticsReporting to: Head of AnalyticsLocation: London/Hybrid – Minimum 2 days in the office.ABOUT GAIN:GAIN is a pioneering company that melds creativity with data-driven insights. We are dedicated to e…

Business Unit: Customer Science - Our mission is to empower brands with deep insights into their customer base, enabling personalized experiences.Team: AnalyticsReporting to: Head of AnalyticsLocation: London/Hybrid – Minimum of 2 days in the officeABOUT GAIN:GAIN is a pioneering, insight-driven organization that harmonizes data, technology, and creativity. We are convinced that the most innovative ideas arise from the synergy between intelligence and imagination, where insight inspires creativity and innovation leads to tangible progress.As a forward-thinking company, we navigate uncharted territories to develop audacious strategies that propel individuals, brands, and organizations toward success. Our expert teams work collaboratively to deliver vision, data, and confidence, enabling brands to make bold, impactful decisions.Under the GAIN name, we unite to harness data in service of creativity and use technology to unveil new opportunities. As 'imagineers', we don’t merely adapt to innovation – we drive it, converting information into actionable insights and concepts into breakthroughs.This is the realm where bold thinking, intelligent technology, and data-driven creativity forge the future. Through our five specialized teams: Creative Studio, Conversion, Customer Science, Experience, and Performance, we collectively fuel growth and deliver measurable impact.THE ROLE:The Analytics Team is dedicated to delivering insightful, actionable analysis that fulfills our clients’ objectives promptly. This position will support the Head of Analytics and Chief Data Scientist in developing innovative solutions and models tailored to client needs. The successful candidate will be instrumental in shaping the R&D branch of the team.

Join our dynamic team at Intercom as a Senior Data Scientist, where you will leverage your analytical expertise to drive data-driven decisions and contribute to our innovative product development. In this role, you will collaborate with cross-functional teams to build models that enhance user experiences and optimize our services.

Why Join Faculty?Founded in 2014, Faculty is at the forefront of artificial intelligence, believing it to be the defining technology of our era. With a proven track record, we have partnered with over 350 global clients to enhance their performance through human-centric AI solutions. Discover our impact here.We prioritize genuine innovation over fleeting trends. Our commitment to responsible AI enables us to deliver solutions that drive significant results. Our extensive expertise spans across various sectors, including government, finance, retail, energy, life sciences, and defense.As our business continues to expand rapidly, we seek individuals who possess intellectual curiosity and a passion for leveraging technology to create a lasting positive impact.Join us in harnessing the power of AI to redefine its applications and make a tangible difference.About Our TeamThe Frontier TM product represents our bold ambition to create an enterprise-grade platform that integrates decision intelligence and AI Agents, optimizing critical processes in large organizations. You will tackle complex challenges within the real economy, focusing especially on healthcare and life sciences.Your RoleAs a Senior Data Scientist on the Frontier team, you will shape the future of our Decision Intelligence Platform by developing AI-powered digital twins that enhance organizational decision-making. This entrepreneurial role involves solving intricate problems while enabling enterprise users to leverage state-of-the-art AI technologies. You will combine scientific rigor with a business-oriented mindset to advance our AI Agent and Decision Hub capabilities.Key Responsibilities:Designing and Building: Create agents for high-stakes environments, ensuring that outputs meet rigorous validation standards.Data Analysis: Conduct exploratory data analysis, model development, validation, and performance monitoring.Leadership: Guide data science initiatives within cross-functional delivery teams, collaborating with engineers, designers, and business stakeholders.

Why Join Faculty?Founded in 2014, Faculty believes that AI is the defining technology of our era. We have successfully partnered with over 350 global clients to enhance performance through human-centric AI solutions. Discover our real-world impact here.We prioritize innovation over hype, focusing on creating and implementing responsible AI that truly makes a difference. Our extensive expertise spans various sectors, including government, finance, retail, energy, life sciences, and defense.As our business and reputation continue to expand rapidly, we are eager to recruit individuals who are intellectually curious and passionate about building a positive legacy through technology.Join us in leveraging AI’s transformative power to revolutionize decision-making processes in critical fields.About the TeamThe Faculty Frontier™ product represents our ambitious goal of developing the first enterprise-grade platform that integrates decision intelligence with AI agents to optimize key processes in large organizations. You will tackle complex challenges with a focus on healthcare and life sciences.Role OverviewAs a Senior Data Scientist, you will play a pivotal role in shaping our Frontier Decision Intelligence Platform. You will lead the design and implementation of AI-powered digital twins that redefine organizational decision-making. Working within cross-functional teams, you will blend technical prowess with commercial insight to address intricate customer challenges. This is also an opportunity to mentor emerging talent while delivering impactful, production-grade AI solutions in a dynamic and entrepreneurial setting.

Join ravio as a Senior Data Scientist and lead innovative projects to harness the potential of big data. You will work closely with cross-functional teams to extract valuable insights, develop predictive models, and enhance data-driven decision-making processes. This role offers an exciting opportunity to impact our data strategy and drive meaningful change.

Join Faculty as a Senior Data Scientist and play a pivotal role in driving data-driven decision-making across diverse projects. You will leverage your expertise in machine learning, statistical analysis, and data interpretation to deliver innovative solutions that support our clients’ strategic goals.Your responsibilities will include developing predictive models, analyzing complex datasets, and collaborating closely with cross-functional teams to implement data solutions that enhance performance and efficiency.

Why Join Faculty?Founded in 2014, Faculty believes that artificial intelligence is the defining technology of our era. With over 350 global clients, we have successfully transformed performance through human-centric AI solutions. Explore our real-world impact here.We prioritize substance over hype. Our commitment lies in innovating, developing, and implementing responsible AI that genuinely makes a difference. Our expertise spans across various sectors, including government, finance, retail, energy, life sciences, and defense.As our business grows rapidly, we seek individuals who share our intellectual curiosity and aim to create a meaningful legacy through technology.Join us in harnessing the power of AI and realizing its most impactful applications.About the TeamThe Defence team is dedicated to creating and integrating human-centered AI solutions that enhance national security. We work closely with our clients to deliver ethical, reliable, and advanced AI solutions in critical situations, ensuring a balance of global power crucial for our freedom.Due to the sensitive nature of our work, candidates must be eligible for UK Security Clearance (SC) and should be prepared to work onsite with clients 2 to 4 days a week, which may involve travel across the UK. When not on client sites, you can choose to work from our London office or remotely within the UK.About the RoleAs a Senior Data Scientist, you will spearhead high-impact AI initiatives and guide the technical direction of customized solutions. This position demands both hands-on technical proficiency and strong leadership skills. You will establish data science methodologies, design resilient software architectures, mentor junior team members, and ensure robust project delivery while fostering deep client relationships and reinforcing our standing as a leader in practical, impactful AI.Your Responsibilities Include:Mapping the end-to-end data science approach...

About LendableLendable is dedicated to revolutionizing the way individuals access credit and save money. As one of the fastest-growing fintech companies in the UK, we have quickly established ourselves as a leader in the industry.Recognized as a unicorn with a talented team of over 700 professionals.Consistently ranked among the fastest-growing technology companies in the UK.Achieved profitability since 2017.Supported by top investors, including Balderton Capital and Goldman Sachs.Highly rated by customers, boasting a 4.9 rating across tens of thousands of reviews on Trustpilot.We have revamped the Big Three consumer finance products: loans, credit cards, and car finance. Our mission is to expedite the process, providing our customers with funds in minutes rather than days.As we continue to expand, we are targeting the two largest Western markets (UK and US) where traditional banks still rely on outdated systems and cumbersome processes.Join Us If You Want ToTake ownership of significant projects from day one, making impactful decisions that steer the direction and success of Lendable.Collaborate with exceptional colleagues in small teams, working together to creatively solve problems and innovate beyond the status quo.Develop cutting-edge technology in-house, leveraging data sources, machine learning, and AI to automate complex tasks.About the RoleWe are in search of a seasoned Senior Product Data Scientist to spearhead product analytics for our dynamic multi-product app. In this influential position, you will uncover insights that drive the enhancement of our Zable app, impacting over 1 million users on both iOS and Android. Your contributions will significantly inform product strategy and elevate the core user experience.

At GAIN, we are a pioneering company that merges creativity with data-driven insights, believing that the most innovative ideas arise where intelligence and creativity intersect. Our mission is to explore uncharted territories, crafting bold strategies that propel individuals, brands, and businesses forward. Our expert teams collaborate to provide the vision, data, and confidence necessary for brands and organizations to make courageous and impactful decisions.As GAIN, we operate as a cohesive unit, leveraging data to drive creativity and technology to unlock new opportunities. We are innovators, transforming insights into actions and concepts into breakthroughs.Our five specialized teams—Creative Studio, Conversion, Customer Science, Experience, and Performance—work harmoniously to support your growth and deliver measurable outcomes.THE ROLE:The Business Development Manager (Media) will be responsible for managing the entire media new business pipeline. This includes proactively identifying opportunities, qualifying and overseeing media RFPs, and collaborating with senior media leadership to execute pitches effectively. This role is part of the expanding media function within the Customer Science team, working closely with the Creative Studios and Performance teams to drive integrated briefs and generate additional revenue beyond organic growth. You will report to the Customer Science Business Development Director and receive mentorship from the Client & Media Director.KEY RESPONSIBILITIES:Proactively identify and track relevant media RFPs and pitch opportunities across various market channels, industry networks, and centralized distributions.Lead the RFP process from opportunity assessment through to pitch delivery, including gathering requirements, writing responses, coordinating inputs, and meeting all deadlines.Collaborate closely with the media lead to prepare materials, shape narratives, and participate in pitches as the operational lead.Maintain an organized pipeline of opportunities, ensuring visibility of status, likelihood, and resource needs for each potential pitch.Work in partnership with Performance and Creative Studios to ensure integrated opportunities (brand, performance, above-the-line) are pursued comprehensively.Act as the main point of contact for internal stakeholders regarding media new business, facilitating the routing of leads, RFPs, and cross-selling opportunities.

Business Unit: Customer Science - We empower brands to gain profound insights into their customers, unveiling opportunities for personalized experiences.Team: AnalyticsReporting to: Head of Tracking & MeasurementLocation: London/Hybrid – at least 2 days in the officeABOUT US:GAIN is a pioneering, insight-driven agency that merges creativity, data, and technology. Our ethos is rooted in the belief that transformative ideas arise at the intersection of creativity and intelligence. We are trailblazers of innovative strategies, propelling people, brands, and businesses forward. Our specialized teams collaborate to provide the vision, data, and confidence that empower brands to make more daring and impactful decisions. At GAIN, we harness data to inspire creativity and utilize technology to unlock new potential. As catalysts of change, we don’t just welcome innovation; we engineer it, translating data into action and ideas into advancements.THE ROLE:We are on the lookout for a dedicated Tracking Delivery Manager to join our Data and Analytics team. The successful candidate will oversee a team of tracking and tag management experts, ensuring that tracking initiatives are executed with precision, within deadlines, and aligned with client expectations.The Delivery Manager will collaborate closely with tracking engineers to supervise the design, implementation, and upkeep of tracking solutions across a diverse range of clients and industries. This role demands an exceptional eye for detail, delivering highly accurate and dependable tracking solutions across web and app platforms.RESPONSIBILITIES:Define the scope and estimate tracking and measurement projects.Conduct audits of existing tracking systems, articulating issues in detail through documentation and client discussions.Design efficient and precise tracking infrastructures through comprehensive measurement plans, and communicate these plans effectively to clients, many of whom may lack technical expertise in tracking solutions.Identify, troubleshoot, and resolve tracking issues across a broad spectrum of platforms.

Intercom is a pioneering AI Customer Service company dedicated to enhancing the customer experience for businesses worldwide.Our flagship AI agent, Fin, represents the pinnacle of customer service AI technology. It empowers businesses to offer seamless, 24/7 customer service, significantly improving their customer engagement. When integrated with our Helpdesk, Fin evolves into the Intercom Customer Service Suite, providing AI-augmented support for complex inquiries that necessitate human intervention.Since our establishment in 2011, we have earned the trust of nearly 30,000 businesses globally, setting the benchmark for unparalleled customer service. Our core values drive us to innovate, act with speed and intensity, and deliver exceptional value to our clients.What is the opportunity?Join our Research, Analytics & Data Science (RAD) team, where we transform insights into actionable strategies. We analyze customer, product, and business data, translating them into tools that integrate seamlessly into go-to-market (GTM) workflows.The advent of AI has ushered in a new era of internal tools for our GTM teams. We are progressing from traditional dashboards to sophisticated workflows powered by large language models (LLMs) and AI agents that are capable of autonomously conducting account research, summarizing previous interactions, drafting tailored outreach, identifying renewal risks, and generating reports, thereby allowing Sales and Success teams to concentrate on high-impact conversations.The RAD team collaborates closely with GTM Systems to identify challenges, devise solutions, and evaluate their impact from prototype through to production.This role demands a high level of ownership from someone who thrives in uncertain environments, is passionate about solving intricate real-world challenges, and gains satisfaction from seeing their contributions lead to measurable business results.What will I be doing?Design, evaluate, and deploy AI-powered internal tools for GTM applications, including account research and summaries, recommendations for next steps, renewal likelihood assessments, pipeline risk identification, and post-call follow-ups.Manage the entire lifecycle: Take ownership from problem identification and data modeling to the development of production-ready tools, including creating Python backends and React frontends.Rapid prototyping and deployment: Collaborate with users to build quickly, then iterate and enhance for maximum impact.Measure for success: Define success metrics based on actual usage and quantifiable business outcomes.

Join Our Data & Science OrganizationAt Deliveroo, we pride ourselves on having a premier data science team dedicated to enhancing the quality of decision-making, both human and machine. Our data scientists collaborate across various departments, including product, business, and platform teams, employing techniques such as analysis, experimentation, causal inference, and machine learning. We leverage data to drive better decisions and enhance data literacy throughout the organization.As a Senior Data Scientist, you will be part of a vibrant community that fosters continuous learning through guest lectures, study groups, mentorship programs, and a rigorous technical review process. Our career paths allow data scientists to advance as technical leaders or people managers, depending on their aspirations.We welcome candidates from diverse backgrounds, all united by a commitment to excellence in data science. Our dedicated diversity committee ensures that we celebrate differences and promote inclusivity within our team.Your primary objective will be to maximize business impact in various areas, tackling critical questions such as:Which markets or cities should we expand into next?How can we encourage positive behavior among our riders?What effect do our exclusive restaurant deals have?How can we optimize our compensation policies to ensure customer satisfaction?What trade-offs should we consider between growth and profitability?How should our pricing strategy vary based on distance and market?What is the ideal selection and variety of restaurants in a specific area?How can we enhance our consumer app to better serve grocery shoppers?The work you do will have a tangible and direct influence on the company's bottom line.

Join our dynamic team at Faculty as a Data Scientist, where your analytical prowess will help drive impactful decisions across various sectors. In this role, you'll leverage advanced statistical techniques and machine learning algorithms to extract insights from complex datasets, delivering actionable recommendations to stakeholders. Collaborate with cross-functional teams to innovate and optimize data-driven solutions that enhance our clients' operational efficiency.

Join DeepL as a Senior Data ScientistDeepL is a pioneering AI product and research organization dedicated to crafting secure, intelligent solutions to tackle complex business challenges. With a clientele of over 200,000 businesses and millions of users in 228 global markets, our Language AI platform is relied upon for its human-like translations, enhanced writing capabilities, and real-time voice translation.Founded in 2017 by CEO Jarek Kutylowski, DeepL now boasts a talented team of over 1,000 individuals and backing from esteemed investors like Benchmark, IVP, and Index Ventures. Our mission is to lead the global AI technology space by developing products that enhance communication, foster connections, and make a significant impact on society. We seek passionate professionals ready to innovate and grow their careers in a dynamic and purpose-driven environment.What Makes DeepL UniqueAt DeepL, we blend cutting-edge AI technology with meaningful work in a culture that champions individual growth. Our team of innovators, researchers, and creators shares a vision to unlock human potential by making work more efficient, smarter, and interconnected.Our employees frequently express positive sentiments about their experiences at DeepL, attributing it to our impactful technology and the values of trust, curiosity, and care that permeate our culture.Joining DeepL means becoming part of a dedicated team committed to innovation, growth, and employee well-being. Explore more about life at DeepL on our LinkedIn, Instagram, and Blog.

About LendableLendable is dedicated to revolutionizing technology that empowers individuals to access credit and save money. We are rapidly establishing ourselves as one of the foremost fintech companies globally, achieving remarkable milestones:Recognized as one of the UK's newest unicorns with a vibrant team of over 700 innovators.Ranked among the fastest-growing tech enterprises in the UK.Profitable since 2017.Supported by esteemed investors, including Balderton Capital and Goldman Sachs.Highly rated by customers, boasting a 4.9-star rating across thousands of reviews on Trustpilot.To date, we have redefined the Big Three consumer finance products: loans, credit cards, and car finance. Our innovative approach allows us to deliver funds to our customers in minutes rather than days.As we continue to expand, we are targeting the two largest Western markets (UK and US), which hold trillions of dollars in financial products managed by legacy banks with outdated systems and cumbersome processes.Join Us If You Want ToTake ownership of a diverse range of responsibilities, making impactful decisions that shape the future of Lendable from day one.Collaborate in small teams of exceptional talent, consistently finding smarter solutions to complex challenges.Develop cutting-edge technology in-house, leveraging new data sources, machine learning, and AI to streamline processes.About the RoleWe are thrilled to announce an opening for a Senior Data Scientist to join our team! This role is ideal for individuals with a strong background in building predictive models, particularly in credit, lending, or related financial services sectors. As a leader in real rate risk-based pricing, Lendable provides consumers with unparalleled transparency and assurance at the application stage. Data Science is central to our unique selling proposition, as we develop credit risk models to underwrite loan and credit card offerings.You will have the opportunity to work with the latest machine learning techniques and access a wealth of rich data resources to drive our analytics efforts forward.

About GoCardlessGoCardless is a pioneering global bank payment platform that empowers over 100,000 businesses, ranging from innovative startups to established brands, to seamlessly collect and send payments through direct debit, real-time payments, and open banking.With an impressive annual processing volume exceeding US$130bn across more than 30 countries, we facilitate both recurring and one-off payments, alleviating the burdens of follow-ups, stress, and high fees. Our AI-driven solutions enhance payment success rates and minimize fraud risks. Additionally, our open banking integration with over 2,500 banks enables our customers to make faster and more informed financial decisions.Headquartered in the UK, with offices in London and Leeds, we also have a presence in Australia, France, Ireland, Latvia, Portugal, and the United States.At GoCardless, we prioritize support and are dedicated to making our hiring process inclusive and accessible. If you require any adjustments or additional support, please reach out to your Talent Partner — we are here to assist you!Remember, we do not expect you to meet every single requirement. If you are enthusiastic about this role, we encourage you to apply!The RoleData is at the heart of our mission. We utilize bank account information to deliver intelligent payment solutions, enhancing payment success rates and preventing payer fraud.As a Senior Data Scientist in our Payment Intelligence team, you will collaborate with Software Engineers, Product Managers, and Designers to transform innovative concepts into reality. You will be responsible for the complete lifecycle of our algorithms, from the initial idea to the production-ready code that drives our global payment network.Our tech stack is centered around Google Cloud Platform and Vertex AI, creating a high-performance environment for innovation. Our Data Scientists work at the intersection of Python, SQL, and BigQuery to develop and deploy high-performance models at scale.Key ResponsibilitiesLead the comprehensive delivery of models at scale, from initial discovery and feature engineering to production, A/B testing, and ongoing monitoring.Collaborate with cross-functional teams to design and implement advanced data-driven solutions.

Join Abound, a forward-thinking company dedicated to leveraging data to drive innovative solutions. As a Data Scientist, you will play a crucial role in analyzing complex datasets, developing predictive models, and transforming data into actionable insights. Collaborate with cross-functional teams to enhance our products and services, ensuring that data-driven decisions are at the forefront of our strategy.

Join Wayflyer as a Senior Credit Risk Data Scientist and play a pivotal role in shaping the future of financial technology. In this position, you will leverage your expertise in data science to analyze credit risk and contribute to innovative solutions that empower businesses. Collaborate with a dynamic team, utilizing advanced statistical methods and machine learning techniques to provide actionable insights and drive strategic decision-making.

About Checkout.com Checkout.com powers the payment infrastructure for brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. The company focuses on building seamless online checkout experiences, helping businesses move money securely and efficiently. Headquartered in London, Checkout.com operates globally, handling billions of transactions each year. The team values innovation, performance, and continuous improvement. Role Overview: Senior Product Data Scientist The Senior Product Data Scientist partners closely with product managers, designers, engineers, and analysts to turn data into actionable insights. This role shapes product strategy by defining success metrics, guiding data collection, designing dashboards and reports, and analyzing trends to identify ways to improve products. The position is central to product success and works alongside a strong network of Analytics Engineers, Product Data Scientists, and Data Product Managers. What You Will Do Lead analytics for a product pillar: define, measure, and present key metrics, and deliver insights that drive action. Influence product roadmaps by making data-driven recommendations and spotting opportunities for impactful improvements. Work with Data Analytics Engineers and Software Engineers to ensure data is collected and modeled accurately for business insights. Encourage a data-focused mindset across product teams to enable informed decisions. Location This position is based in London.