Pleno Support Analyst

Role Overview Platform Science is hiring a Pleno Support Analyst in Londrina. This role focuses on helping customers get the most out of the company’s platform by handling technical issues and delivering clear support. What You Will Do Manage and resolve technical problems reported by clients Offer training to help customers use the platform effectively Work to improve customer satisfaction through responsive support and practical solutions

About Platform Science: Founded in 2015, Platform Science is at the forefront of connecting everything that moves. We are an open IoT platform that collaborates with innovative fleets, application developers, vehicle manufacturers, and equipment suppliers in the transportation sector to deliver groundbreaking solutions to supply chain professionals worldwide. Our team is a diverse and engaging group of individuals who believe in the power of great ideas. We hire people with varied experiences and perspectives to foster a corporate culture that drives growth through innovation. We value thoughtful actions and empathy for others. We tackle challenges with resilience and creativity, while encouraging transparency because, regardless of our backgrounds or responsibilities, we are all part of one team. About the Role: The Software Engineer at Platform Science possesses technical expertise in technologies and languages such as Java, Kotlin, Angular, and React. This professional is responsible for autonomously analyzing and executing demands, proposing solutions to problems, and ensuring the quality and consistency of deliveries. Additionally, the candidate should be willing to share their experience and knowledge with colleagues. The team for which this position is open is responsible for maintaining, evolving, and developing new solutions for the market.

Location: Londrina, Brazil Platform Science develops an open IoT platform designed for the transportation industry. Since 2015, the company has partnered with fleets, application developers, vehicle manufacturers, and equipment suppliers to create technology solutions that support supply chain professionals worldwide. Team and Culture Colleagues at Platform Science come from a variety of backgrounds and bring diverse perspectives to their work. The company values thoughtful problem-solving, empathy, and creative thinking. Collaboration and transparency are key, with a focus on working together as a unified team.

Brazil - Hybrid in Londrina (3 days in office) At Platform Science, we are dedicated to connecting everything that moves. Established in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment suppliers in the transportation sector to deliver revolutionary solutions to supply chain professionals worldwide. Our team is a diverse and engaging group of individuals who believe in the power of great ideas. We hire people with varied experiences and perspectives to build a corporate culture that drives growth through innovation. We value thoughtful actions and empathy towards others. We tackle challenges with resilience and creativity while fostering transparency because, regardless of our backgrounds or responsibilities, we are a team.