Senior Customer Value Manager at Coupa | Los Angeles

About Coupa Coupa Software provides a total spend management platform powered by community-driven AI. The company works with a global network of over 10 million buyers and suppliers, using trillions of dollars in spend data to help organizations make smarter, more profitable decisions that improve operating margins. Why Work at Coupa? Innovative Technology: …

Role Overview:The Founder's Associate Intern will be responsible for executing high-priority tasks across strategic and operational workstreams that propel our company forward. This role demands outstanding organizational skills and an entrepreneurial mindset to oversee initiatives with significant autonomy. You'll play a crucial role in allowing the Founder to concentrate on outward-facing strategic objectives, thereby accelerating the growth of ARCbuild.Key Responsibilities:Strategic Project Management: Lead and manage defined short-term projects across essential functions, including go-to-market strategies, operational process enhancements, and internal system implementations.Executive Decision Support: Perform in-depth research and synthesize complex data (market trends, competitive analysis, partnership evaluations) to guide executive-level decision-making.Operational Optimization: Provide impactful support on foundational tasks for the founder, such as synthesizing financial data, refining investor presentations, and ensuring effective cross-functional collaboration.Workflow and Process Alignment: Evaluate the operations of the founder and executive team to identify inefficiencies and implement solutions that enhance decision-making and project transitions.

Overview As a Solutions Architect on our presales team at AvePoint, you will collaborate closely with our sales and marketing teams on pivotal projects aimed at enhancing AvePoint’s go-to-market solutions. Your primary responsibilities will include designing, presenting, and demonstrating innovative solutions that effectively address our customers' business challenges and objectives. You will also provide essential technical guidance and support throughout the sales cycle to ensure a seamless and successful customer experience. Responsibilities Engage with customers, prospects, and channel partners to thoroughly understand their business needs and pain points, proposing tailored solutions that leverage AvePoint’s offerings. Act as the Strategic Lead for new and renewal opportunities, collaborating with relevant departments to meet objectives and customer goals. Develop and deliver compelling presentations, demonstrations, and proposals that clearly articulate the value and benefits of our solutions. Work in tandem with sales teams, delivery resources, and other stakeholders to ensure alignment and coordination of sales activities and deliverables.

We are seeking a talented and innovative Technical Architect to join our dynamic team at Sonsoft Inc.. In this role, you will leverage your extensive technical expertise to design and implement robust architectural solutions that meet the needs of our clients. Your ability to translate complex requirements into effective architectures will be key to driving successful project outcomes.As a Technical Architect, you will collaborate with cross-functional teams, including developers and project managers, to ensure seamless integration and functionality of solutions. You will also provide technical guidance and mentorship to junior team members, fostering a culture of continuous improvement and knowledge sharing.

At AXS, we bridge the gap between fans and the artists and teams they cherish. Every year, we facilitate the sale of millions of tickets for thousands of exceptional events, ranging from concerts and festivals to sports and theater performances, all within some of the world's most iconic venues. Since our inception in 2011, we have consistently driven innovation in the industry, enhancing the fan experience and simplifying event discovery, seating selection, and live entertainment enjoyment. Our mission remains focused on leading the evolution of the live entertainment sector.We are dedicated to transforming the fan experience and delivering groundbreaking solutions for our clients. We are in search of intelligent, driven individuals who are eager to contribute to our vision—bringing your enthusiasm, innovative ideas, and a collaborative spirit to work alongside some of the brightest minds in technology and entertainment.The RoleAXS is on the lookout for a Senior Software Architect to help define the architecture of our next-generation ticketing platforms and experiences. As a vital member of our global architecture team, you will establish the vision for systems that support millions of transactions globally, crafting solutions that are not only robust and scalable but also transformative for both fans and clients. This position is ideal for a strategic thinker who excels in navigating complexity and can integrate various tools, languages, and platforms to bring coherence to our technology ecosystem. You will collaborate with engineering, product, and business teams to ensure all systems align with an ambitious, forward-thinking technical strategy. Ultimately, you will be instrumental in shaping the future of live entertainment technology—designing architectures that are sophisticated, lasting, and inspiring.

Join our dynamic team at usm2 as a Java Full Stack Architect. We are looking for an innovative and skilled individual who is passionate about leveraging technology to solve complex problems. In this role, you will work closely with cross-functional teams to design and implement scalable applications. The ideal candidate will have a strong foundation in both front-end and back-end technologies, ensuring a seamless user experience.

* Candidates must reside in the greater Los Angeles area. This is NOT a remote position* As a Solutions Architect, you will play a pivotal role in aligning with customers, partners, and internal teams to design innovative solutions that drive substantial business value. Key Responsibilities: Deliver expert technical guidance during customer engagements, particularly focusing on Cisco's Enterprise Networking and Wireless portfolio, including Meraki.Possess strong RF/Wireless expertise, with additional knowledge in SDN/ACI/DNA considered advantageous.Support the team in achieving quota targets related to revenue and profit.Develop and present compelling proofs-of-concept, presentations, and proposals.Create high-level solution designs and architectures.Translate business and technical requirements into actionable work items.Conduct effective meetings with customers to gather, document, and influence their requirements.Build and maintain strong relationships with customers, acting as a trusted technical advisor.Establish rapport with various stakeholders, including customers, manufacturers, industry peers, and internal resources.Identify and explore potential new opportunities for deeper engagement.Effectively articulate the value proposition of Netsync and its OEM partners.Commit to continuous learning of the latest technologies.Lead alpha/beta testing and field trials.Provide technical oversight on solution configuration, design, proposal, and deployment.Deliver training and knowledge sharing to both technical and non-technical audiences.Collaborate on strategy development to effectively position technology both internally and externally, driving and reporting on architecture opportunities while achieving financial targets. Additional Responsibilities: Work closely with the Account Team to provide training and align on customer opportunities.Contribute to the design of delivery frameworks.

Job OverviewJoin us at PulseMediaNL as a Customer Service Representative, where you will be the cornerstone of our customer interactions. Your role is crucial in embodying our dedication to exceptional quality, swift responsiveness, and ultimate customer satisfaction. You will assist customers throughout their entire journey, addressing inquiries, offering guidance, and helping them maximize our services.This position is perfect for an empathetic, solution-focused individual who excels in a fast-paced, digital landscape.Your Key ResponsibilitiesCustomer Support & CommunicationTimely and professional responses to customer inquiries through email, chat, and phone.Provide precise information regarding our products, services, and processes.Ensure that every interaction contributes to a positive and helpful experience for our customers.Issue ResolutionEfficient investigation and resolution of customer issues, escalating as necessary.Take full ownership of customer concerns from initial contact through to resolution.Conduct follow-ups with customers to guarantee satisfaction and closure.Customer Experience & ImprovementIdentify and report recurring issues to internal teams.Contribute to the enhancement of support processes and the overall customer journey.Maintain comprehensive and accurate records of customer interactions in our internal systems.CollaborationCollaborate closely with Sales, Operations, and Product teams to meet customer needs.Support internal initiatives designed to boost customer satisfaction and retention.

Role Overview Domino's Pizza, Inc. in Los Angeles is hiring a Customer Service Representative. This position serves as the first point of contact for guests, handling orders and answering questions to create a positive experience with every interaction. What You Will Do Greet customers in person and by phone Take accurate orders and process them promptly Respond to customer inquiries and resolve basic issues Support team members to keep service running smoothly What We Look For Friendly attitude and clear communication skills Reliable attendance and punctuality Interest in providing helpful, efficient service Willingness to learn Domino’s procedures

Join our team at Domino's Pizza as a Customer Service Representative! We are seeking enthusiastic individuals to provide exceptional customer service, assist with order taking, and ensure customer satisfaction in a fast-paced environment. If you enjoy working with people and have a passion for delivering great service, we want to hear from you!

OVERVIEWThe Los Angeles Football Club (LAFC) is a premier Major League Soccer (MLS) team dedicated to representing the dynamic and diverse community of Los Angeles. With a commitment to delivering an exceptional experience for our fans, LAFC is at the forefront of the soccer world. Our ownership group includes visionary local leaders and industry innovators from various sectors such as entertainment, sports, technology, and media. We are actively engaged in enhancing the soccer landscape in Los Angeles, exemplified by our state-of-the-art 22,000-seat BMO Stadium and a top-tier training facility located on the Cal-State Los Angeles campus.POSITION SUMMARYThe Senior Accountant plays a critical role in managing the organization's accounting functions and general ledger. This position involves assisting with periodic financial close processes, conducting reconciliations, analyzing data, identifying trends, and providing insights to facilitate informed decision-making. The ideal candidate is a proactive strategic thinker who excels in balance sheet reconciliations, internal controls, and compliance. We seek a professional who thrives in a fast-paced, dynamic environment, and is keen on implementing process improvements and operational efficiencies.This role reports directly to the Accounting Manager.LAFC operates on a hybrid work model, requiring at least two days in the office each week. Note that this may vary by role, with in-office days determined at the discretion of your supervisor.

Domino's Pizza in Los Angeles seeks a Customer Service Representative to assist guests with placing orders and answering questions. This position ensures customers have a positive experience, whether they visit in person or call the store. Role overview This role focuses on supporting customers throughout the ordering process and helping maintain smooth store operations. Strong communication and a helpful attitude are important for success. What you will do Take customer orders accurately and efficiently Answer questions and address concerns Assist in supporting a smooth delivery process Requirements Friendly attitude and clear communication skills Interest in food service and assisting others Dependable and able to work as part of a team

Join Serverfarm, a pioneering leader in data center development and operation, with over 750 locations across 45 countries. We are transforming the data center landscape in North America, Western Europe, and Israel, catering to the needs of the world's foremost technology and hyperscale enterprises. Following our acquisition by Manulife Investment Management in 2023 and leveraging our award-winning InCommand platform, we are poised for remarkable growth driven by AI and cloud migration.At Serverfarm, you will be at the cutting edge of digital infrastructure innovation, with your contributions significantly influencing how global data is managed and protected. Our ambitious goal of quadrupling our growth over the next four years presents unparalleled opportunities for professional development, skill enhancement, and career advancement within our expanding global operations.Become part of our innovative team and help forge the future of sustainable data centers while building a limitless career.The Data Center Operations Customer Liaison serves as the essential bridge between our operations teams and our customers. This role is crucial in ensuring effective, timely, and precise communication regarding operational activities, maintenance events, incidents, and service delivery. The Customer Liaison is instrumental in fostering customer trust, coordinating responses across various functions, and making certain that customer needs are comprehensively understood and satisfied, all while maintaining the integrity and uptime of our operations.

Join the Customer Success Team at TRACTIAN At TRACTIAN, our Customer Success team is pivotal in fostering renewals and driving expansion within our global client portfolio. By cultivating strong relationships with industry giants such as Hyundai, Bosch, and Kraft Heinz, we empower our Enterprise clients to maximize their success with our cutting-edge solutions. As trailblazers in industrial technology, we deliver immediate returns on investment, nurture long-standing partnerships, and achieve exceptional net revenue retention. Every member of our team is encouraged to make a significant impact, recognized for their achievements, and supported in generating lasting value for our clients. Your Role As a Customer Success Manager at TRACTIAN, you will oversee customer projects in the manufacturing maintenance sector. You will be instrumental in ensuring customer satisfaction and driving growth by enhancing operational excellence in maintenance and improving reliability programs.

Join zeneducate as a Customer Success Specialist and play a pivotal role in enhancing customer experiences. In this dynamic position, you will be responsible for ensuring customer satisfaction, addressing inquiries, and fostering long-term relationships with clients. Your expertise in problem-solving and communication will be essential in guiding customers through our educational solutions.

Domino's Pizza in Los Angeles seeks a Customer Service Representative to support guests throughout the ordering process. This role centers on clear communication and a helpful attitude, ensuring each customer receives prompt and friendly service. Key responsibilities Help customers place orders by phone, online, or in person Provide information about menu items and current promotions Maintain a welcoming and positive experience for guests Collaborate with team members to keep daily operations on track This position plays an important part in creating a smooth experience for every Domino's customer in Los Angeles.

Join our dynamic team as a Customer Solutions Specialist in the vibrant city of Los Angeles! At AbbVie, we are committed to providing innovative solutions to our customers while ensuring excellent service and support.Your role will involve interacting with clients to understand their needs, respond to inquiries, and provide tailored solutions that enhance their experience with our products. You will play a vital part in driving customer satisfaction and loyalty.

OVERVIEWThe Los Angeles Football Club (LAFC) is a premier MLS soccer club dedicated to serving the vibrant and diverse community of the greater Los Angeles area. Our mission is to create a world-class soccer experience that truly reflects the rich cultural tapestry of Los Angeles. Backed by a visionary ownership group comprising local industry leaders, LAFC combines expertise in entertainment, sports, technology, and media to redefine the soccer experience. We are committed to investing in the community and the sport, as evidenced by the development of the state-of-the-art 22,000 seat BMO Stadium and a top-tier training facility on the campus of California State University, Los Angeles.POSITION SUMMARYThe Staff Accountant plays a crucial role in maintaining the financial integrity of the organization by managing financial records within our accounting software system. This position ensures that all records are accurate and submitted promptly, supporting the financial health of LAFC.This role reports directly to the Accounting Manager, with a dotted line to the Senior Accountant. Currently, LAFC operates on a hybrid work model, requiring a minimum of 2 in-office days per week. Please note that this may vary by role, and in-office days will be determined by your supervisor.

Join the dynamic team at Thuma as a Barista, where your passion for coffee will shine in our new flagship store and café located in the vibrant area of West Hollywood. As a key member of our team, reporting directly to the Lead Barista, you will help create a welcoming environment that delights our customers.In this role, you will be responsible for crafting exceptional coffee beverages and delivering outstanding customer service that embodies our brand's values.

Domino's Pizza is looking for a Customer Service Representative based in Los Angeles. This position plays a key role in making sure every customer feels welcome, whether orders come in at the counter or over the phone. Role overview Customer Service Representatives help maintain the level of service Domino's is known for. Each interaction supports the company's standards and ensures customers receive prompt, friendly attention. What you will do Greet customers and assist with orders in person and by phone Support a smooth ordering process Uphold Domino's quality and service expectations Location This role is based in Los Angeles.