Resident Services Specialist

JOIN CIM GROUP:At CIM Group, we are dedicated to strengthening communities through our innovative approach to real estate and infrastructure. Founded in 1994, we have grown into a diverse team of over 900 professionals who are committed to creating value in the neighborhoods where we operate. Our extensive portfolio spans across the Americas, delivering qual…

Join the dynamic team at aircommunities as a Resident Relations Specialist at our Palazzo West property in Los Angeles. In this pivotal role, you will serve as the primary point of contact for residents, ensuring their needs are met and fostering an inclusive community.Your responsibilities will include facilitating communication between residents and management, addressing inquiries and concerns, and organizing community events. You will play a crucial role in enhancing resident satisfaction and maintaining a vibrant living environment.

Location: Los Angeles, California Salary: $25.48About Brilliant Corners Established in 2004, Brilliant Corners is dedicated to delivering innovative housing and housing-related services to California’s most vulnerable populations, particularly those transitioning from or at risk of homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care facilities. Our diverse programs include scattered-site, one-on-one supportive housing and clinical case management, in collaboration with developmental services, homeless services, veterans’ services, and healthcare providers.In essence, we are committed to making a positive impact in our communities.With offices throughout California, we employ a team of passionate individuals. As we rapidly expand, we seek inspired and talented professionals who are eager to effect meaningful change while enjoying their work.Department Overview The Case Management Department at Brilliant Corners encompasses both Permanent Supportive Housing and Rapid Rehousing initiatives, supported by Housing for Health (HFH) at the Los Angeles County Department of Health Services (DHS). Our Permanent Supportive Housing program is specifically designed for individuals experiencing homelessness who may have chronic illnesses, physical disabilities, or are high utilizers of DHS services. Our aim is to facilitate a transition from homelessness to permanent housing, promoting stability across all life domains.Position Overview The Resident Services Coordinator (RSC) will provide essential site-based support to enhance the living experience of Permanent Supportive Housing clients at Brilliant Corner’s Las Palmas development, dedicating approximately 70% of their time to this location. The RSC will also coordinate resources, community events, and administrative tasks at other sites. This role is crucial in assisting clients with community integration, service access, and housing stability. The RSC is instrumental in fostering a thriving environment for clients in their new homes through a client-centered approach. (Please note that this position is not eligible for a hybrid work schedule.)Key ResponsibilitiesConduct outreach to clients using various methods, including one-on-one meetings and surveys, to assess community needs and interests.Ensure that facilities are accessible and safe for residents.Develop and coordinate on- and off-site community programs, events, recreational activities for residents, and life skills training.Collaborate with Case Management and Property Management teams to provide service linkages and support for clients.

Join axs as a Client Services Manager specializing in Theaters and Residencies, where you will lead customer support initiatives and ensure exceptional client satisfaction. In this dynamic role, you will work closely with theater management and residency partners to enhance service delivery, resolve inquiries, and foster long-term relationships.

SKR Group seeks a Resident Relations Associate to join the team in Los Angeles, CA. This position plays a central role in daily property operations, with a strong emphasis on supporting residents and maintaining a well-run community. What you will do Respond to maintenance requests and coordinate with the maintenance team to address issues promptly. Assist with leasing, guiding residents through applications and move-in steps. Handle resident financial questions, including payment or account status inquiries. Support efforts to improve resident satisfaction and retention. Act as the main contact between residents and property management. Role focus This role centers on providing responsive service to residents and helping ensure a positive living experience across SKR Group’s Los Angeles properties.

peak-made seeks a Resident Director based in Los Angeles, California. This role oversees the day-to-day operations and shapes the overall environment of the residential programs. The Resident Director leads a team and works to create a welcoming, inclusive atmosphere for all residents. What you will do Supervise and provide direction to staff members in the residential program Foster a supportive setting where every resident feels included Promote community engagement and encourage participation in activities Use leadership skills to enhance the residential experience and strengthen community bonds Role focus This position centers on building community, supporting residents, and ensuring the smooth running of daily operations. The Resident Director plays a key part in creating a positive living and learning environment.

ABOUT CIM GROUP:CIM Group is a dynamic and community-oriented real estate and infrastructure firm, serving as an owner, operator, lender, and developer. Since our inception in 1994, we have been dedicated to enhancing the value of real assets while positively impacting the communities we serve. Our founders began by focusing on Southern California neighborhoods, and today, our diverse team of over 900 professionals works on projects across the Americas. We are proud to have generated employment opportunities, established inviting spaces for living, working, and relaxation, and developed sustainable infrastructure. With an unwavering commitment to community enhancement, we invite you to join us in making a difference.POSITION PURPOSE:The Resident Relations Associate plays a vital role in ensuring the seamless operation of our residential properties. This role involves addressing maintenance, leasing, finance, and administrative tasks while prioritizing customer satisfaction and resident retention. As a key point of contact, the Associate will provide exceptional customer service to residents and act as a liaison between the maintenance team and residents.

Join futuresight as an Entrepreneur in Residence, where you will have the unique opportunity to develop innovative business strategies and lead projects that could shape the future of our company. As a key member of our team, you will work closely with experienced entrepreneurs and executives, gaining invaluable insights into the startup ecosystem and honing your skills to potentially become a future CEO or founder.

Futuresight is seeking a visionary Entrepreneur in Residence to join our team as a Technical Co-founder (CTO). This role is designed for innovative individuals with a passion for technology and entrepreneurship. You will be responsible for leading our technical strategy, developing cutting-edge solutions, and steering our product development initiatives.As a key member of our leadership team, you will collaborate closely with other founders to shape the future of our company. This is an exciting opportunity for someone who thrives in a dynamic remote environment and is eager to make a significant impact.

Join our dynamic team at Bisnow as a Loan Servicing Specialist, where you will play a critical role in managing and supporting our loan servicing operations. This position requires a detail-oriented individual with a strong understanding of loan servicing processes, who is capable of ensuring compliance with regulatory requirements and company policies.Your responsibilities will include overseeing loan accounts, processing payments, and managing customer inquiries. You will work closely with clients, providing them with exceptional service while ensuring all transactions are processed accurately and efficiently.

At AXS, we are dedicated to bridging the gap between fans and their favorite artists and teams. Annually, we facilitate the sale of millions of tickets to a diverse array of events, including concerts, festivals, sports, and theatrical performances, all within some of the world's most iconic venues. Since our inception in 2011, we have continuously advanced the industry, enhancing the fan experience and simplifying event discovery, seat selection, and live entertainment enjoyment. Our commitment to innovation continues to drive the evolution of our industry.We are fervent about enriching the fan experience and delivering transformative solutions to our clients. We seek enthusiastic, innovative individuals who aspire to collaborate with some of the brightest minds in technology and entertainment.The RoleAs a Client Services Supervisor specializing in Theaters and Residencies at AXS, you will deliver exceptional, front-line service and support to our clients at box offices across the nation. Your role will include acting as a relationship manager and providing technical support, advising venue partners on ticketing and advocating for their needs, while also supporting all AXS products and services.What You Will DoAssist full-service clients with event and promotion configuration.Promote best practices by advising on event and promotion setup.Develop partnerships with Client Services Managers, fostering relationships and understanding the unique challenges of each venue.Maintain expert knowledge of all products and services, staying updated on new releases.Respond to support requests from clients and venues.Troubleshoot and resolve technical support issues or escalate as necessary.Document and report all client interactions to ensure a consistent and high-quality service experience.Monitor incoming support requests, assign tasks to staff, and provide guidance to junior team members.What You Will BringHigh School Diploma or equivalent; a BA/BS degree is preferred.4 to 6 years of experience in live event ticketing and event programming.Strong problem-solving and decision-making capabilities in high-pressure situations.Ability to multitask and manage day-to-day operations across multiple clients.A commitment to collaboration and teamwork.

Join our dynamic team at ADF Medical Services Inc. as an Email Support Specialist, where you will play a crucial role in providing exceptional customer service through email communication. Your expertise in resolving customer inquiries efficiently and effectively will help us maintain our high standards of client satisfaction.As part of our remote team, you will have the flexibility to work from anywhere while contributing to a collaborative environment focused on healthcare solutions. This is an exciting opportunity for individuals who are passionate about customer service and eager to make a difference.

Why Join Our Team?At epath, we are driven by our mission and values, and your contributions will truly make a difference. We positively impact the lives of individuals, helping an average of 23 people each week to find stable housing.By becoming a part of our team, you will have the opportunity to advocate for meaningful change while collaborating with influential leaders who shape the future of community support services.

Join Our Team as a Substance Abuse Specialist!At epath, we are dedicated to making a meaningful difference in the lives of individuals facing substance abuse challenges. By joining our dynamic team, you will play a pivotal role in advocating for change and supporting those in need. Each week, we assist an average of 23 individuals in finding stable housing, leading them towards a more hopeful future.As a Substance Abuse Specialist, your work will directly impact the community by collaborating with influential stakeholders and contributing to transformative initiatives. This is more than just a job; it's a chance to be part of a mission-driven organization that values your contributions and empowers you to make a significant impact in people's lives.

The Wonderful Company is seeking a motivated and detail-oriented Logistics and Customer Service Specialist to join our dynamic team focusing on the Latin American market. In this role, you will be responsible for managing logistics operations, ensuring efficient order fulfillment, and providing exceptional customer service to our clients.Key responsibilities include coordinating shipping logistics, managing inventory levels, and liaising with customers to resolve inquiries and issues. This position is ideal for someone who thrives in a fast-paced environment and is passionate about delivering top-notch service.

Join Aya Healthcare, a proud recipient of multiple Top Workplace awards!The Regional Client Partnership Specialist for Educational Services will be a key figure in our mission to enhance educational outcomes across school districts in the region. Your role encompasses the development and nurturing of strong partnerships with school districts, assessing their staffing requirements, generating job requests, and identifying scalable workforce solutions for the future.Your week will primarily involve onsite engagement with schools and district offices, collaborating directly with SPED Directors, HR leaders, SELPA administrators, Principals, and other pivotal decision-makers. As the representative of Aya Education in your territory, you will ensure that districts have access to qualified special education and therapy professionals, ultimately supporting meaningful outcomes for students from early childhood through age 21.

destinationknot seeks a Scheduling & Reservations Specialist to join the team remotely from Los Angeles, California. This role centers on organizing schedules and managing reservations with care, aiming for seamless coordination between clients and services. The focus is on creating positive experiences through reliable and accurate scheduling. Responsibilities Oversee client schedules and handle reservation requests Coordinate service details to avoid conflicts or double bookings Communicate with clients to confirm all arrangements Maintain an efficient and organized booking process Requirements Keen attention to detail Ability to manage multiple tasks and shifting priorities Professional and clear communication skills Comfort working independently in a remote environment

Join our dynamic team as a Client Service Specialist (Legal Secretary) within the Real Estate Department, where you will provide exceptional support to our attorneys.The Client Service Specialist plays a vital role in delivering top-notch administrative services to both internal and external clients.Key responsibilities include:Collaborating effectively with fellow Client Service Specialists to prioritize team objectives while being readily available for project discussions and assignments.Executing a variety of legal practice tasks and projects with precision and attention to detail.Handling administrative functions and overseeing complex finance and billing tasks, including time and expense entry, initiating new matters, and preparing client presentations.Coordinating with firm resources as necessary, including DPS, Williams Lea, Client Service Center, and international practice support teams.Drafting complex legal documents and correspondence while leveraging your subject matter expertise.Assisting with client billing processes, ensuring compliance with time entry protocols and promoting best practices for expense reporting.Managing attorneys' legal and administrative practices while ensuring service levels meet client expectations.Willingness to work overtime as needed.

Accordion is looking for an AWS Specialist to join the team. This role centers on supporting clients as they build and maintain cloud infrastructure using Amazon Web Services. What you will do Design, implement, and manage AWS solutions tailored to client needs Troubleshoot technical issues within AWS environments Work closely with colleagues from other teams to deliver projects and solve problems Help clients achieve reliable performance, security, and scalability in their cloud systems Requirements Strong experience with Amazon Web Services Ability to design and manage cloud infrastructure Comfort working with cross-functional teams This position is open in several locations: Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, and San Francisco.

destinationknot provides coordination services for reservations, scheduling, and guest support. The team emphasizes organization and clear communication, aiming to create a positive experience for every client. Role overview The Remote Reservations & Guest Support Specialist acts as the main contact for clients. This position is fully remote and centers on administrative support for reservations, scheduling, and guest questions. Daily tasks involve recordkeeping, assisting with confirmations, and maintaining professional communication throughout each guest's coordination process. The role is well-suited to individuals who are organized, service-focused, and comfortable working independently from home. Main responsibilities Process reservation requests, confirmations, and scheduling changes Respond to guest inquiries via email, phone, and messaging platforms Maintain accurate records, calendars, and service documentation Monitor timelines to ensure prompt updates and confirmations Provide comprehensive guest support for a seamless experience Adhere to established workflows and quality standards Collaborate with internal team members to support daily operations Requirements Strong customer service and communication skills Attention to detail and reliable organizational habits Ability to multitask in a remote work setting Basic computer skills and willingness to learn new software Professional, dependable, and responsive approach Experience in customer service, guest services, reservations, hospitality, or administrative roles is a plus but not required Work environment and schedule Fully remote role based in the United States Potential for flexible scheduling Comprehensive training and ongoing support provided What destinationknot offers Remote work flexibility Structured and supportive team environment Clear expectations and established processes Opportunities to develop coordination and guest support skills Application process To apply, submit an application. destinationknot will contact selected candidates about next steps.