Application Analyst N2/N3 H/F

Join Us as an Application Analyst N2/N3In your role as an IT Support Technician, your responsibilities will include:Managing level N2 incidents effectively.Identifying incidents caused by user training gaps and relaying these needs to the relevant parties.Providing guidance to users to ensure optimal application usage.Maintaining an organized record of ongoing cases in line with service objectives.Engaging in continuous training on applications supported by the helpdesk.Analyzing Service Desk calls to implement corrective actions (training, configuration, etc.).Collaborating with level 2 teams from other countries, primarily Italy and the Iberian Peninsula.Enhancing the quality of content in knowledge bases in conjunction with N1, N2, and N3 Support teams.Participating in user acceptance testing (modules) during the transition to the support team.

Join everience as an N2 Application Technician (H/F) in Lyon, where you will play a crucial role in supporting our users and ensuring their applications function smoothly. You will be responsible for troubleshooting, providing technical assistance, and optimizing application performance. This is an exciting opportunity to enhance your skills within a dynamic and innovative environment.

Your Responsibilities:Resolve Level 3 incidents within a WMS environment.Identify user training gaps and communicate needs to relevant stakeholders.Provide guidance to users to ensure optimal application usage.Maintain an organized status of ongoing tickets in alignment with service objectives.Engage in continuous learning regarding supported applications.Participate in analyzing Service Desk calls to implement corrective actions such as training or configuration adjustments.Collaborate with Level 3 teams in other countries, primarily in Italy and the Iberian Peninsula.Enhance the quality of knowledge base content.Assist in user acceptance testing (modules) during the transition to the support chain.

Everience seeks an N3 Support Administrator to join the team in Lyon. This position plays a key part in supporting engineering operations and maintaining the smooth performance of our systems. Role overview The N3 Support Administrator provides advanced technical support and system administration. The focus is on resolving complex technical issues, ensuring system reliability, and contributing to client satisfaction. What you will do Deliver expert support across various engineering functions Troubleshoot and resolve technical problems efficiently Help maintain seamless system operations Work to improve operational efficiency and client satisfaction Requirements Strong background in technical support and system administration Proven ability to diagnose and resolve complex issues Motivation to contribute to a collaborative team

Role Overview citech is looking for an N2-N3 Support Technician to join the team in Lyon. This role focuses on advanced technical support and troubleshooting for clients. The technician will handle complex issues and play a key part in delivering reliable service. What You Will Do Provide advanced (N2-N3) support for client systems and applications Diagnose and resolve technical problems that require in-depth analysis Collaborate with colleagues to tackle challenging support cases Help ensure consistent, high-quality service for clients What We Value Commitment to customer satisfaction Strong troubleshooting skills Willingness to learn and develop technical expertise further Interest in contributing ideas to improve support and solutions This position offers the chance to grow technical skills while supporting a variety of client needs in a collaborative setting.

Join everience as a N2-N3 Support Technician specializing in Transportation Management Systems (TMS). In this vital role, you will provide high-level technical support, troubleshoot complex issues, and ensure seamless operations for our clients. Your expertise will be key in resolving escalated queries, collaborating with teams, and enhancing system performance.

In the midst of organizational transformation, we are seeking a dedicated Application Security Manager to structure, lead, and coordinate both business and technical teams while guiding them through security challenges.Your Responsibilities:Drive and contribute to enhancing the security maturity of application teams.Lead, define, maintain, and monitor the penetration testing plan.Establish and define testing scopes.Ensure vulnerability transfer across teams.Monitor and manage performance metrics.

Join our team at Devoteam as an Auditeur SecDevOps / Securité Applicative in Lyon, where you will play a critical role in enhancing our cybersecurity measures. Your expertise will help us identify vulnerabilities and implement robust security solutions across our applications.If you are passionate about security and DevOps practices, this is an excellent opportunity for you to grow your career while making a significant impact.

Join Assystem, a leading engineering and innovation consultancy, as a Support Application Engineer specializing in RKU. In this dynamic role, you will leverage your technical expertise to ensure the optimal performance of our applications, providing indispensable support to our team and clients alike.

Join our dynamic team at everience as a Senior Data Analyst (H/F) based in Lyon, where you will play a pivotal role in transforming data into actionable insights. In this position, you will leverage your analytical expertise to drive strategic decision-making and enhance our data-driven culture.

Join Egis Group as an Experienced Business Analyst AMOA. In this pivotal role, you will work closely with stakeholders to gather and analyze requirements, create detailed documentation, and support the implementation of innovative solutions. Your analytical skills will contribute to optimizing business processes and enhancing project outcomes.

Nous sommes à la recherche d'un Ingénieur Système N3 Linux passionné pour rejoindre notre pôle BUILD. Le candidat idéal possédera des compétences techniques variées afin de naviguer aisément dans des environnements Linux, bases de données, réseaux, ordonnancement, supervision et scripting. Cette position implique une compréhension approfondie du fonctionnement technique des applications ainsi que de leur architecture globale.Responsabilité des déploiements via XLDeploy / XLRelease sur des infrastructures Openshift.Capacité à apporter des améliorations dans divers processus d'automatisation.Développement de compétences en sécurité informatique, notamment sur des sujets d'authentification et de signature.

Join everience as a Business Analyst in the banking sector, where you will be at the forefront of transforming financial services through data-driven insights. In this dynamic role, you will collaborate with cross-functional teams to analyze business requirements, optimize processes, and implement innovative solutions that enhance client experiences.

At pegime, we believe that great adventures begin with a simple encounter. While we may not have any current job openings, we encourage you to submit your spontaneous application. Let us discover your unique talents and how you can contribute to our team!

Mission : Dans le cadre de l'expansion de notre région lyonnaise, nous sommes à la recherche d'un Business Analyst spécialisé dans le secteur bancaire et financier :Assister le Product Owner dans la réalisation d'études et la définition des besoins,Rédiger des spécifications fonctionnelles accompagnées de critères d'acceptation,Agir en tant qu'interface avec les équipes internes,Effectuer des tests de validation et d'homologation des produits,Apporter un soutien aux équipes internes pour le paramétrage de l'outil ODIGO (gestion des appels entrants et sortants, TCHAT...),Produire des documents de synthèse et de présentation,Collaborer étroitement avec nos partenaires éditeurs.

Join SQLI as a Business Analyst IT (H/F) and contribute to innovative IT solutions that drive business success. In this role, you will work closely with stakeholders to gather requirements, analyze business processes, and design effective solutions. Bring your analytical skills to a dynamic team dedicated to excellence.

Join Devoteam as a Cybersecurity Consultant specializing in Compliance and Risk Analysis in Lyon. In this pivotal role, you will be tasked with assessing and improving our clients' cybersecurity posture, ensuring they meet regulatory requirements and manage risks effectively. You will collaborate with cross-functional teams to develop and implement robust cybersecurity strategies, conduct audits, and provide expert guidance on compliance matters.

Join our dynamic team at Devoteam as a Senior Data Analyst specializing in Power BI and Business Analysis. In this pivotal role, you will drive data-driven decision making by transforming complex data sets into actionable insights. You will collaborate closely with various departments to enhance our business processes and facilitate strategic initiatives.

At Avisia, we engage with clients on 100% data-driven missions that blend technical and operational dimensions. Depending on your profile and interests, you will have the opportunity to work on projects addressing both technical challenges and business-oriented issues.Our clients span a wide range of industries including lifestyle, retail, telecommunications, banking, and insurance. The data mission themes you may work on are equally diverse. Here are some current projects:Development and deployment of reporting tools for the Executive Committee of a leading player in long-term vehicle rental for large enterprises. #ManagementConducting ad-hoc studies for retail brands: product/brand launch analysis, brand cannibalization, profiling of churn clients… #CustomerInsightContributing to the redesign of a luxury brand's marketing campaign targeting program. #CRMIn connection with CSR issues, implementing an application to identify and qualify bank clients to support them through changes in their Energy Performance Diagnosis. #DataVisualization

Join everience as a Business Analyst / Scrum Master in Lyon, where you will play a pivotal role in bridging the gap between business needs and technology solutions. As a part of our dynamic team, you will facilitate Agile methodologies, ensuring that our projects are delivered efficiently and effectively. Your insights will drive strategic decision-making and enhance user experience across various departments.