N3 Support Administrator (H/F) at Everience | Lyon

Everience seeks an N3 Support Administrator to join the team in Lyon. This position plays a key part in supporting engineering operations and maintaining the smooth performance of our systems. Role overview The N3 Support Administrator provides advanced technical support and system administration. The focus is on resolving complex technical issues, ensuring …

Join everience as a N2-N3 Support Technician specializing in Transportation Management Systems (TMS). In this vital role, you will provide high-level technical support, troubleshoot complex issues, and ensure seamless operations for our clients. Your expertise will be key in resolving escalated queries, collaborating with teams, and enhancing system performance.

Join Everience as a Business Analyst and leverage your analytical skills to drive change and enhance business performance. You will be instrumental in analyzing business needs, identifying solutions, and collaborating with cross-functional teams to implement strategies that yield measurable results. Your expertise will help us navigate complex challenges and deliver value to our clients.

Role overview As a Product Owner at everience in Lyon, this role shapes the direction of the product and sets priorities for the team. The position centers on aligning development with both business goals and client needs, ensuring that the product vision is clear and actionable. Main responsibilities Define and communicate the product vision and strategy to guide the team Build and maintain a product roadmap that reflects business priorities Translate business requirements into clear, actionable tasks for development teams Collaborate with cross-functional teams to deliver value to clients Monitor product development to ensure it stays aligned with company objectives Location This position is based in Lyon.

Nous sommes à la recherche d'un Ingénieur Système N3 Linux passionné pour rejoindre notre pôle BUILD. Le candidat idéal possédera des compétences techniques variées afin de naviguer aisément dans des environnements Linux, bases de données, réseaux, ordonnancement, supervision et scripting. Cette position implique une compréhension approfondie du fonctionnement technique des applications ainsi que de leur architecture globale.Responsabilité des déploiements via XLDeploy / XLRelease sur des infrastructures Openshift.Capacité à apporter des améliorations dans divers processus d'automatisation.Développement de compétences en sécurité informatique, notamment sur des sujets d'authentification et de signature.

Join Us as an Application Analyst N2/N3In your role as an IT Support Technician, your responsibilities will include:Managing level N2 incidents effectively.Identifying incidents caused by user training gaps and relaying these needs to the relevant parties.Providing guidance to users to ensure optimal application usage.Maintaining an organized record of ongoing cases in line with service objectives.Engaging in continuous training on applications supported by the helpdesk.Analyzing Service Desk calls to implement corrective actions (training, configuration, etc.).Collaborating with level 2 teams from other countries, primarily Italy and the Iberian Peninsula.Enhancing the quality of content in knowledge bases in conjunction with N1, N2, and N3 Support teams.Participating in user acceptance testing (modules) during the transition to the support team.

Join our dynamic team at everience as a Data Engineer (H/F) in Lyon. We are seeking a talented individual who is passionate about data architecture, data modeling, and ETL processes. You will be responsible for designing and implementing data solutions that drive business insights and decision-making. If you are an innovative thinker who thrives in a collaborative environment, we want to hear from you!

In light of our expansion, we are looking for a Data Engineer (H/F) to design and optimize data pipelines, ensuring reliable, efficient, and secure access to data. You will be involved in high-value projects within a stimulating technical environment.Your responsibilities will include:Designing robust data architectures (Data Lakes, Warehouses, etc.).Developing and automating data collection, transformation, and distribution pipelines.Optimizing the performance and scalability of processing systems.Ensuring the security, quality, and compliance of data (GDPR).Collaborating closely with Data Analysts, Data Scientists, and IT teams.Continuously monitoring technological advancements in tools and practices within the field.

Join everience as a Business Analyst (H/F) in Lyon, where you will play a crucial role in driving business improvements through data analysis and stakeholder engagement. You'll collaborate with cross-functional teams to gather requirements, analyze business processes, and provide actionable insights that help shape strategic decisions.

Join everience as a Java Developer (M/F) and be part of a dynamic team dedicated to delivering innovative software solutions. We are looking for passionate individuals who want to make an impact and help shape the future of technology.

everience is hiring a Data Engineer (M/F) based in Lyon. This role centers on developing and maintaining data pipelines that transform raw data into useful insights for the organization. Main responsibilities Design, build, and maintain data pipelines that align with business requirements Collaborate with data scientists and analysts to ensure data accuracy and accessibility Prepare and organize data so it is available to support decision-making processes Location This position is based in Lyon.

Join everience as a Business Analyst in the banking sector, where you will play a crucial role in identifying and analyzing business needs, driving change, and implementing effective solutions. This position is ideal for professionals with a strong analytical mindset and a passion for the financial industry. You will collaborate with various stakeholders to ensure that business objectives are met while enhancing operational efficiencies.

Everience encourages professionals in Lyon to submit spontaneous applications. The team values individuals who want to contribute their skills and energy to ongoing and future projects. What this means This is an open call for candidates interested in joining Everience, even if there is not a specific job posting that matches their profile right now. Applications are welcome from those who want to play a part in the company’s projects and growth. Who should apply Professionals based in or willing to work in Lyon People motivated to share their expertise and ideas Those interested in contributing to new and ongoing projects at Everience How to stand out Highlight relevant experience, technical skills, and areas where you want to make an impact. Everience looks for candidates eager to help shape the company’s future direction.

Your Responsibilities:Resolve Level 3 incidents within a WMS environment.Identify user training gaps and communicate needs to relevant stakeholders.Provide guidance to users to ensure optimal application usage.Maintain an organized status of ongoing tickets in alignment with service objectives.Engage in continuous learning regarding supported applications.Participate in analyzing Service Desk calls to implement corrective actions such as training or configuration adjustments.Collaborate with Level 3 teams in other countries, primarily in Italy and the Iberian Peninsula.Enhance the quality of knowledge base content.Assist in user acceptance testing (modules) during the transition to the support chain.

Role Overview everience is looking for an IT Project Manager (Chef(fe) de Projet IT) to join the team in Lyon. This role leads technology-driven projects aimed at improving business processes. The IT Project Manager works closely with teams from different functions, ensuring projects are delivered on time and meet quality expectations. What You Will Do Lead end-to-end IT projects, guiding teams and stakeholders through each phase of the project lifecycle Apply project management methodologies to plan, execute, and close projects effectively Coordinate with cross-functional groups to meet project goals and timelines Monitor project progress, addressing risks and issues as they arise Location This position is based in Lyon.

everience is looking for an IT Support Team Supervisor based in Lyon. This position centers on leading a team that delivers technical support and solutions to users. Role overview The supervisor manages daily operations, ensuring that service standards remain high. Responsibilities include guiding team members, organizing workflows, and monitoring performance to keep support running smoothly. Team leadership Encouraging collaboration and supporting new ideas are key parts of this role. The supervisor helps foster a positive team environment where members can share knowledge and improve processes together.

Join Everience as a Workstation Engineer, where you will play a crucial role in optimizing and maintaining our workstation environments. You will collaborate with various teams to ensure seamless integration and performance of our IT systems, as well as support end-users to enhance their operational efficiency. Your expertise will contribute to our mission of delivering exceptional technology solutions.

Join our dynamic team at everience as a Network and Security Administrator. In this role, you will be responsible for managing and securing our network infrastructure, ensuring the integrity and confidentiality of our systems. You will work closely with our engineering team to implement best practices in network security and optimize system performance.

Join everience as an N2 Application Technician (H/F) in Lyon, where you will play a crucial role in supporting our users and ensuring their applications function smoothly. You will be responsible for troubleshooting, providing technical assistance, and optimizing application performance. This is an exciting opportunity to enhance your skills within a dynamic and innovative environment.

everience is seeking a Product Owner IA to join the team in Lyon. This position plays a key role in shaping product direction, collaborating with colleagues from various disciplines, and ensuring that projects reflect the company’s goals. What you will do Work closely with cross-functional teams to clarify and share the product vision Set priorities for product features, balancing business needs with user value Keep product development efforts aligned with company objectives Apply insights to refine product strategy and enhance the user experience Role focus This role centers on connecting business strategy with practical product decisions. The Product Owner IA ensures that each stage of development supports both user needs and organizational priorities.