Senior Customer Success Engineer - Hybrid or Remote

Role overview The Senior Customer Success Engineer at ensodata plays a key part in building strong client relationships and encouraging effective use of the company’s products. This role centers on direct collaboration with customers, ensuring their needs are met and helping them achieve their goals with ensodata’s solutions. What you will do Collaborate wit…

Join Appian as a Technical Customer Success Manager where you will be at the forefront of ensuring our clients achieve their business goals using our innovative technology solutions. In this dynamic role, you will collaborate closely with customers, providing expert guidance and support to enhance their experience and maximize the value of our products.

Appian’s Customer Success team in Madison, Wisconsin, is looking for a Senior Technical Consultant who will play a key role in post-sales client engagement. This position focuses on building custom software solutions and supporting digital transformation initiatives using the Appian platform. What you will do Define, design, develop, and implement custom software and AI solutions for commercial clients on the Appian platform Work through the entire project lifecycle, from gathering requirements to final deployment Collaborate in an agile setting to understand client business processes and technical needs Deploy relational data models and build APIs to integrate with other systems Explore and implement AI use cases, including Appian’s AI tools, retrieval-augmented generation (RAG), agentic workflows, prompt engineering, and generative models Work closely with both client technical teams and business users throughout the software development lifecycle Support clients as they learn to build their own process applications Growth and collaboration This role provides access to resources and opportunities to develop consulting skills while working on AI-driven digital transformation projects. Senior Technical Consultants regularly collaborate with internal teams and clients to deliver solutions tailored to each organization’s needs. Appian values intensity and excellence. The team sets high standards, approaches challenges with determination, and holds itself accountable for quality outcomes. Every project reflects a commitment to strong results and a collaborative approach.

ECP is a premier Software as a Service (SaaS) provider dedicated to enhancing the quality of care in senior living communities. With a footprint in over 8,000 communities, we are on a mission to broaden our customer base and expand our product offerings. Join us in our commitment to innovation and excellence.As an Enterprise Implementation Specialist, you will be instrumental in guiding our largest clients through the onboarding process. Your role will involve leading these clients through the successful implementation of the ECP platform tailored to their clinical, operational, and business needs. You will be the primary liaison during the initial implementation phase, ensuring the client's success from the moment of sale through to full software utilization. This includes customizing implementation plans, managing project timelines, troubleshooting issues, identifying churn risks, and proactively providing solutions when necessary. Your ultimate goal will be to expedite customer value realization while minimizing the time to value.Design and architect the implementation program plan in alignment with the business outcomes, scope, and schedule established during the sales cycle.Establish and manage program functions, including project plans, phase-based materials, and progress reports.Oversee project management, system configuration, and user training, enabling communities to effectively utilize our software for their clinical, operational, and business challenges.Address and resolve issues promptly, providing timely solutions and escalating high-risk concerns that could affect customer retention.Proactively identify potential churn risks and implement effective strategies to ensure customer satisfaction and retention, maintaining high standards of service.Facilitate swift and successful system adoption by guiding customers through the launch phase, ensuring a quick time-to-value.Deliver expert product and service guidance to customers through various communication channels including phone, email, Zoom (on-camera), and on-site visits to maximize their ECP software experience.Keep customer records in the CRM accurate and current, ensuring timely updates of account information and project status.Utilize CRM project management tools to track significant project milestones, communicate with internal teams, and ensure timely execution of implementation tasks.Generate product and service reports by analyzing customer data to provide actionable insights for improving their experience.Collaborate with team members to achieve collective objectives, contributing to the success of ongoing implementation projects and tasks.Act as a customer advocate, working with cross-functional teams including engineering, product management, customer success, and support to deliver effective solutions.Be prepared to travel to client sites for on-site training and implementation, with travel up to 50% of the time.

Join Gambling.com Group (Nasdaq: GAMB), an award-winning leader in marketing and sports data services, as we revolutionize the fast-paced, high-growth landscape of online gambling. Our diverse portfolio includes renowned websites and brands, such as our flagship Gambling.com and the sports betting site Bookies.com, alongside iGaming-centric platforms like Casinos.com, BonusFinder.com, and UK-focused Freebets.com. In the U.S., we operate state-specific sites like NewYorkBets.com, BetCarolina.com, and BetArizona.com, assisting consumers in discovering legal gambling options. At Gambling.com Group, we not only excel in marketing but also provide exceptional sports data services through consumer subscription platforms such as OddsJam and RotoWire, as well as B2B offerings via OpticOdds. We pride ourselves on delivering real-time data, actionable insights, and innovative tools to both consumers and enterprise partners. As the first and only online gambling affiliate publicly traded in the U.S., we have been recognized as industry leaders, most recently winning the Affiliate of the Year and Sports Affiliate of the Year at the 2025 EGR Operator Awards. We embrace a majority remote-first hybrid work model, providing our employees with the flexibility to work from home while being integral members of a global team. For certain roles, in-office presence is essential to ensure smooth collaboration and efficiency. With our headquarters in Dublin, Charlotte, and Malta, along with satellite offices in Madison, Serbia, and Costa Rica, we operate under a 'think local, act global' philosophy. The Senior Systems Analyst will be instrumental in managing the data and systems framework of Financial Planning and Analysis (FP&A), ensuring that high-quality, well-structured datasets are available to support analysis, business partnerships, and decision-making across the Group. As the primary hub for FP&A data, this role integrates inputs from operational systems and teams, enabling insight without overburdening analysts or business partners with data management tasks. Additionally, the Senior Systems Analyst will explore the application of emerging technologies, including artificial intelligence (AI) and advanced analytics, to enhance insights, efficiency, and decision support within FP&A. This involves identifying opportunities to automate repetitive processes, reveal trends, and facilitate forward-looking analysis, all while maintaining governance and high data quality standards.

Resource Innovations is on the lookout for a talented Salesforce Software Engineer to enhance our expanding software development team. This is an exciting opportunity for a proactive individual with extensive experience in the full lifecycle of Salesforce cloud-based enterprise systems, including design, implementation, testing, and ongoing support within a dynamic team setting.In this pivotal role, you will take charge of developing, configuring, and implementing Salesforce software solutions tailored to our clients' unique requirements. You will be the primary liaison for our teams, adeptly grasping their business objectives and guiding them through the software configuration journey. Your proficiency in Salesforce development and configurations will be vital in achieving optimal results and ensuring customer satisfaction.

Join us in revolutionizing social care connections.At findhelp, our innovative platform offers a wide range of products and services designed to seamlessly connect individuals with essential resources. We empower users to track their progress and measure the impact of these connections efficiently. Our extensive social care network encompasses over half a million local, state, and national programs, ensuring support reaches every ZIP Code across the nation—from rural communities to bustling cities.Headquartered in Austin, Texas, findhelp has been at the forefront of facilitating connections between healthcare, government, education, and other organizations to ensure individuals access the social care resources they need, all while prioritizing privacy and security since 2010.As a mission-driven organization, we are dedicated to making a positive difference by connecting those in need with the appropriate programs in a respectful and accessible manner. Our proprietary technology empowers millions of individuals to discover food, healthcare, housing, and employment resources in their local areas.Position Overview: The Research & Development Department comprises various disciplines, including software and database engineering, quality assurance, and technical implementation. This team is responsible for designing and developing product features, resolving platform issues, conducting technical analyses, ensuring successful installations, maintaining platform health, and creating automation tools to enhance efficient and reliable software development processes. R&D collaborates closely with teams across the organization to further findhelp's mission of connecting individuals in need with suitable programs.As a Senior Staff Technical Solutions Account Manager, you will play a crucial role in our growing network of customers and partners dedicated to supporting individuals in need across the United States. Your primary focus will be to drive customer success through effective technical solutions, providing exemplary support, and managing the implementation of our technical capabilities. As an internal subject matter expert, you will liaise across various teams, ensuring our clients receive the highest level of service while fostering a passion for social care.

Veeva Systems is a forward-thinking organization dedicated to revolutionizing the life sciences sector by providing cloud-based solutions that accelerate the delivery of therapies to patients. As one of the most rapidly expanding SaaS companies globally, we achieved over $2 billion in revenue last fiscal year and continue to explore significant growth opportunities.Our core values are the foundation of Veeva: Doing the Right Thing, Ensuring Customer Success, Fostering Employee Success, and Maintaining Speed. We are not just a public company; we are proud to have become a public benefit corporation (PBC) in 2021, which legally commits us to consider the interests of customers, employees, society, and investors equally.As a Work Anywhere company, we offer you the flexibility to choose your work environment, whether at home or in the office, to ensure you thrive in your optimal setting.Join us in our mission to transform the life sciences industry and create a lasting positive impact on our customers, employees, and communities.The RoleHelp us redefine the speed of Clinical Trials. We are in search of seasoned professionals in system implementation who are driven to enhance clinical trial processes through innovative software. This position is perfect for Life Sciences or Healthcare consultants who are adept at leading transformative digital projects from inception to implementation.This is a remote position based in the U.S., with a strong preference for candidates in the Eastern or Central Time Zones. Candidates residing near an airport and willing to meet travel requirements may apply regardless of their location. We encourage all qualified U.S.-based candidates to submit their applications.

At Ensono, our mission is to be an unwavering ally, challenging the status quo and empowering our clients to achieve remarkable accomplishments! We assist our clients in reaching significant business objectives that transform the way our world operates. As a leading technology advisor and managed service provider with extensive cross-platform certifications, Ensono enables our clients to navigate continuous change and embrace innovation. Our ability to achieve great things is driven by our exceptional Associates. The Ensono Core Values unite our diverse talents and are integral to our business practices. These five attributes are essential to fulfilling our mission: Honesty, Reliability, Curiosity, Collaboration, and Passion. We seek a candidate located near Downers Grove, Illinois or Madison, Wisconsin for this hybrid role, requiring travel between sites as needed for client interactions. About the Role: We are in search of a Patch Analyst with extensive hands-on expertise in enterprise patch management and configuration automation platforms, including Tanium, Ansible, Puppet, SCCM, Ivanti, Azure Update Manager, and Foreman, as well as a foundational understanding of AWS. The successful candidate will oversee patching operations across our global data centers in the US, UK, and Europe, ensuring secure, compliant, and timely deployment cycles. To support new Associates in their roles at Ensono, we have detailed the qualifications required below. Meeting the Required Qualifications is essential for consideration, while we encourage applications even if not all Preferred Qualifications are met. Key Responsibilities: Develop and uphold standardized patching processes across Windows, Linux, and non-Windows environments. Utilize Tanium for deploying OS and third-party patches, conducting compliance assessments, and resolving deployment challenges. Employ Ansible and Puppet for managing configuration drift and automating patch applications. Plan and execute monthly security patches utilizing Foreman, Ivanti, SCCM, Azure Update Manager, Tanium, and AWS. Evaluate vulnerability scan results and coordinate remediation efforts. Perform compliance and configuration health assessments. Document and oversee incidents and changes, including participation in CAB meetings. Maintain...

Join Veeva Systems as we embark on an exciting journey into new markets beyond the Life Sciences industry. Be a vital part of our New Markets team and help us shape our innovative CRM application, set to launch in the summer of 2025.Your RoleWe are seeking a dynamic Senior Frontend Engineer with expertise in TypeScript and Full Stack development. If you're passionate about building a new SaaS product from the ground up, this role offers you the opportunity to take full ownership of the stack. You will design and implement responsive, component-driven interfaces using React, while also architecting robust and type-safe backend logic similar to TypeScript. If you thrive on the challenge of creating scalable applications and have a builder's mentality, we want to hear from you!

Veeva Systems Inc. is a visionary organization committed to transforming the life sciences sector through innovative cloud solutions, enabling companies to expedite the delivery of therapies to patients. As one of the fastest-growing SaaS enterprises, we have surpassed $2 billion in revenue in the last fiscal year, with significant growth opportunities on the horizon.At Veeva, our core values drive our mission: Do the Right Thing, Customer Success, Employee Success, and Speed. We made history in 2021 by becoming a public benefit corporation, balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we promote flexibility, allowing you to work from home or in an office setting to thrive in your ideal work environment.Join us in revolutionizing the life sciences industry with a commitment to fostering a positive impact on our customers, employees, and communities.The RoleWe are seeking a Senior Consultant with extensive experience to guide customers through intricate software implementation processes. The Veeva RIM suite represents the industry’s only fully unified software solution, offering comprehensive regulatory information management (RIM) capabilities including data and document management, submission publishing, and archival on a single cloud-based platform. We are looking for consulting leaders passionate about helping clients optimize their regulatory data and document management processes. In this key position within our Professional Services team, the Senior Consultant will assess our customers’ global regulatory requirements, convert these needs into solution designs, and develop global strategies for implementing our cloud-based solution throughout their enterprises.This role is remote, with a preference for candidates located in the Eastern or Central Time Zones. If you are near an airport and can fulfill travel requirements, there is no strict location requirement. We encourage qualified U.S.-based candidates to apply.

Join A Place for Mom as an Inbound Sales Representative, where you will serve as a crucial first point of contact for families seeking senior care solutions. In this impactful role, you will leverage empathy, insight, and strategic advice to assist caregivers in discovering the best care options for their loved ones.Key Responsibilities:Act as an expert resource for families navigating the growing senior care industry, ensuring an exceptional experience that aligns with our company mission.Handle inbound, pre-screened leads working remotely from your home office, adhering to your assigned schedule.Conduct comprehensive initial consultation calls with families.Educate families about tailored senior care options, identifying senior living communities and home care providers that best suit their needs.Serve as the liaison between families and senior housing communities or care providers after successfully completing the four-week new hire training program.Success Factors:Your success will be gauged by your ability to meet daily production targets (inbound calls and outbound return calls), which include referring families to communities and scheduling tours to drive move-ins. As a Welcome Advisor, you will create the company’s first impression, focusing on empathetic engagement and delivering an outstanding family experience.

We are seeking a talented Senior Software Engineer to join our dynamic team at Speechify. In this role, you will play an integral part in developing and enhancing core experiences for our users. You will collaborate with a team of innovative engineers, contributing to design, architecture, and implementation processes.As a Senior Software Engineer, you will leverage your advanced programming skills to solve complex problems, optimize performance, and ensure the delivery of high-quality software solutions. Your contributions will directly impact user experience and engagement.

Veeva Systems is a pioneering organization on a mission to revolutionize the life sciences industry through innovative cloud solutions. As one of the fastest-growing SaaS companies globally, we achieved over $2 billion in revenue last year and have significant growth opportunities ahead.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—drive us forward. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere company, we provide the flexibility to work from home or in the office, enabling you to thrive in your preferred environment.Join us in transforming the life sciences industry and making a meaningful impact on our customers, employees, and communities.The RoleWe are seeking a passionate Senior Full Stack Engineer who excels in creating and optimizing internal tools and applications on modern data platforms. You will transform intricate data challenges into intuitive user interfaces, taking full ownership of the project lifecycle—from designing React frontends to developing robust Python/TypeScript backend services—all within a contemporary, serverless AWS architecture managed with Terraform and GitLab CI.You will collaborate with a dynamic team of over 60 analytics consultants and data scientists tackling complex issues in global healthcare. Your role will be crucial in evolving successful pilot projects into production-ready applications and crafting tools that expedite the delivery of medicines to patients.

Position OverviewInfleqtion is dedicated to pioneering atom-based quantum technologies that significantly enhance sensing and computing capabilities. As an innovative deep-tech startup, we are committed to a results-oriented, dynamic, and client-centered approach to technological advancement. We invite applications from proactive, enthusiastic professionals equipped with outstanding problem-solving and technical abilities to propel our Quantum Computing initiative. We particularly welcome engineers skilled in high-performance signal processing using programmable logic, with backgrounds in RF waveform synthesis, high-bandwidth control servos, image processing, or mathematical accelerators.At Infleqtion, we foster a startup culture that thrives on results, urgency, and innovation centered around customer needs: We dismantle silos across disciplines to maximize our impact. We embrace uncertainty, viewing challenges as opportunities for growth. We prioritize rapid prototyping while adhering to rigorous systems engineering and detail-oriented processes. We undertake bold, calculated risks to promote advancement. Key ResponsibilitiesThe responsibilities outlined below encompass essential functions of this role. Depending on business needs, this role may involve a combination of some or all of the following responsibilities. Duties and activities may evolve or new ones may be assigned at any time with or without notice. Collaborate with physicists and across electrical, software, and opto-mechanical engineering domains to provide optimal embedded system solutions for quantum applications. Design testable, high-performance, and scalable RTL using SpinalHDL. Engage in practical tuning and troubleshooting in laboratory and testing environments. Architect processing chains accompanied by analytical models to ensure compliance with critical design specifications. Adopt modern software engineering best practices to guarantee robustness, maintainability, and enhance collaboration. This includes utilizing revision control, CI pipelines, static analysis tools, and automated build processes. Participate in design, code, and data reviews.

At Appian, we pride ourselves on our core values of Intensity and Excellence. Our commitment to high standards ensures that we deliver quality in everything we undertake. With a culture that embraces ambition and accountability, we tackle challenges together as a cohesive team. By becoming a part of Appian, you will join a dedicated group passionate about achieving excellence. Are you ready to merge your expertise in technology with strategic problem-solving skills? Our Customer Success team at Appian is deeply committed to driving exceptional customer outcomes. We are focused on delivering critical business impacts swiftly, partnering with clients to transform their innovative ideas into reality. By joining our team, you will gain the support and growth opportunities necessary to refine and advance your consulting skills.As a Technical Delivery Manager (TDM), you will play a pivotal role in two key objectives of our organization: (1) ensuring that our customers attain outstanding business results through technology initiatives, and (2) fostering customer growth via technology proficiency, trusted guidance, and proven outcomes. TDMs oversee the development and implementation of innovative solutions on the Appian platform, managing all facets of agile delivery for Appian-led projects, including risk management and the elimination of obstacles. Collaborating closely with front-line sales representatives, TDMs will drive growth in strategic accounts and integrated solutions. Your responsibilities will encompass project management, account management, relationship building (with both customers and partners), financial oversight, opportunity assessment, problem identification, project/use case formulation, demand generation, service positioning, and account strategy, all in partnership with Appian Sales, Appian Partners, and the broader Customer Success team, including Customer Success Managers (CSMs).

Transforming Connections to Social CareAt findhelp, we are revolutionizing the way individuals connect with social care resources. Our extensive platform offers a suite of products and services designed to facilitate easy connections, track journeys, and measure impact swiftly and reliably. Our network encompasses over half a million local, state, and national programs, ensuring comprehensive coverage for every ZIP Code across the country, from rural regions to bustling urban centers.Founded in 2010 and headquartered in Austin, Texas, findhelp has been enabling various sectors—including healthcare, government, and education—to connect individuals with essential social care resources while prioritizing privacy and security.As a mission-driven organization, our focus is on creating a positive impact by connecting individuals in need with programs that serve them, ensuring a dignified and straightforward experience. Our proprietary technology empowers millions of seekers to discover food, health, housing, and employment programs available in their vicinity.Position Overview: The Research & Development (R&D) Department encompasses several disciplines, including software and database engineering, quality assurance, and technical implementation. The R&D team is responsible for designing and developing product features, addressing platform issues, conducting technical analyses, ensuring successful integration installations, maintaining platform health, and creating automation tools to streamline software development processes. They collaborate cross-functionally to advance findhelp’s mission of connecting individuals with the programs that support them, ensuring dignity and ease.The Staff Technical Solutions Engineer is crucial in supporting our rapidly growing customer and partner base across the United States. This role focuses on driving customer success through tailored technical solutions, exceptional support, and effective project management in the implementation of our technical capabilities. The individual will also act as an internal technical expert and liaise with various cross-functional teams.This position not only emphasizes delivering technical solutions but also requires strong customer service skills and a genuine passion for the social care landscape.

Appian’s Customer Success team in Madison, Wisconsin partners with clients to deliver business-critical software solutions. As a Technical Implementation Consultant, you will work directly with customers after the sale, guiding them through the process of designing and implementing applications on the Appian platform. These solutions help organizations advance their digital transformation efforts and maintain a competitive edge. What you will do Lead projects from initial requirements through to deployment, creating custom software and AI solutions for commercial clients. Work within an agile framework to understand client business processes and translate technical needs into effective solutions. Design relational data models and develop APIs to connect various systems. Implement AI use cases using Appian’s AI tools, including retrieval augment generation (RAG), agentic workflows, prompt engineering, and generative models. Collaborate closely with both technical teams and business users on the client side throughout the software development process. Support clients as they build and refine their own process applications using Appian’s platform. Growth and support This role provides opportunities to strengthen consulting skills while working on digital transformation projects. The team values collaboration and professional development, supporting each other as they deliver results.

Join Our Team as a Remote Customer Service Representative!We are seeking enthusiastic individuals from across the United States to engage in exciting polling opportunities. Apply today!This position allows you to earn supplemental income from the comfort of your home while setting your own flexible schedule. Your responsibilities will include data entry, responding to emails, participating in reviews, completing polls, and working on various online projects.As a part of this rewarding work-from-home opportunity, you will help shape market trends and influence the development of new products. In some instances, you may even have the chance to preview and test products before they are released to the public. Your contributions will assist companies in gathering valuable data to predict trends and make informed business decisions.- Earn by participating in polls- Choose from various payment options, including PayPal or direct check.- Part-Time WorkAPPLY NOW: https://5o6x7a.ttrk.io/5dd72739dad446000198e428Application Instructions:If you are self-driven, comfortable working independently, and enjoy tasks such as email customer service, data entry, and product reviews, we want to hear from you!Our ideal candidates come from diverse backgrounds, including data entry, telemarketing, customer service, sales, clerical work, administrative assistance, warehouse management, inventory control, reception, call centers, and retail.APPLY NOW: https://5o6x7a.ttrk.io/5dd72739dad446000198e428

Join our dynamic team as a Customer Service Representative where you will be the voice of our brand, assisting customers with their inquiries and providing exceptional service. In this role, you will handle customer interactions via phone, email, and chat, ensuring a positive experience for each individual.As a Customer Service Representative, you will be responsible for:Responding promptly to customer inquiries and resolving issues efficiently.Maintaining a high level of professionalism and customer satisfaction.Documenting customer interactions accurately in our systems.