Staff Technical Support Account Manager jobs in Madison – Browse 159 openings on RoboApply Jobs

Staff Technical Support Account Manager jobs in Madison

Open roles matching “Staff Technical Support Account Manager” with location signals for Madison. 159 active listings on RoboApply Jobs.

159 jobs found

1 - 20 of 159 Jobs
Apply
companyfindhelp logo
Full-time|On-site|Madison, WI

Transforming Connections to Social CareAt findhelp, we are revolutionizing the way individuals connect with social care resources. Our extensive platform offers a suite of products and services designed to facilitate easy connections, track journeys, and measure impact swiftly and reliably. Our network encompasses over half a million local, state, and national programs, ensuring comprehensive coverage for every ZIP Code across the country, from rural regions to bustling urban centers.Founded in 2010 and headquartered in Austin, Texas, findhelp has been enabling various sectors—including healthcare, government, and education—to connect individuals with essential social care resources while prioritizing privacy and security.As a mission-driven organization, our focus is on creating a positive impact by connecting individuals in need with programs that serve them, ensuring a dignified and straightforward experience. Our proprietary technology empowers millions of seekers to discover food, health, housing, and employment programs available in their vicinity.Position Overview: The Research & Development (R&D) Department encompasses several disciplines, including software and database engineering, quality assurance, and technical implementation. The R&D team is responsible for designing and developing product features, addressing platform issues, conducting technical analyses, ensuring successful integration installations, maintaining platform health, and creating automation tools to streamline software development processes. They collaborate cross-functionally to advance findhelp’s mission of connecting individuals with the programs that support them, ensuring dignity and ease.The Staff Technical Solutions Engineer is crucial in supporting our rapidly growing customer and partner base across the United States. This role focuses on driving customer success through tailored technical solutions, exceptional support, and effective project management in the implementation of our technical capabilities. The individual will also act as an internal technical expert and liaise with various cross-functional teams.This position not only emphasizes delivering technical solutions but also requires strong customer service skills and a genuine passion for the social care landscape.

Jan 29, 2026
Apply
companyfindhelp logo
Full-time|On-site|Madison, WI

Join us in revolutionizing social care connections.At findhelp, our innovative platform offers a wide range of products and services designed to seamlessly connect individuals with essential resources. We empower users to track their progress and measure the impact of these connections efficiently. Our extensive social care network encompasses over half a million local, state, and national programs, ensuring support reaches every ZIP Code across the nation—from rural communities to bustling cities.Headquartered in Austin, Texas, findhelp has been at the forefront of facilitating connections between healthcare, government, education, and other organizations to ensure individuals access the social care resources they need, all while prioritizing privacy and security since 2010.As a mission-driven organization, we are dedicated to making a positive difference by connecting those in need with the appropriate programs in a respectful and accessible manner. Our proprietary technology empowers millions of individuals to discover food, healthcare, housing, and employment resources in their local areas.Position Overview: The Research & Development Department comprises various disciplines, including software and database engineering, quality assurance, and technical implementation. This team is responsible for designing and developing product features, resolving platform issues, conducting technical analyses, ensuring successful installations, maintaining platform health, and creating automation tools to enhance efficient and reliable software development processes. R&D collaborates closely with teams across the organization to further findhelp's mission of connecting individuals in need with suitable programs.As a Senior Staff Technical Solutions Account Manager, you will play a crucial role in our growing network of customers and partners dedicated to supporting individuals in need across the United States. Your primary focus will be to drive customer success through effective technical solutions, providing exemplary support, and managing the implementation of our technical capabilities. As an internal subject matter expert, you will liaise across various teams, ensuring our clients receive the highest level of service while fostering a passion for social care.

Jan 29, 2026
Apply
companyAppian Corporation logo
Full-time|On-site|Madison, Wisconsin

Join Appian as a Technical Customer Success Manager where you will be at the forefront of ensuring our clients achieve their business goals using our innovative technology solutions. In this dynamic role, you will collaborate closely with customers, providing expert guidance and support to enhance their experience and maximize the value of our products.

Mar 10, 2026
Apply
companyEurofins Scientific logo
Technical Manager - Vitamins

Eurofins Scientific

Full-time|On-site|Madison

Join Eurofins Scientific as a Technical Manager specializing in Vitamins, where you will play a critical role in leading our testing and laboratory departments. You will oversee the development and implementation of innovative testing methods, ensuring compliance with industry standards and client expectations. This is an exciting opportunity to work within a dynamic environment dedicated to advancing health and nutrition.

Apr 9, 2026
Apply
companyAppian logo
Full-time|$125K/yr - $200K/yr|On-site|Madison, Wisconsin

At Appian, we pride ourselves on our core values of Intensity and Excellence. Our commitment to high standards ensures that we deliver quality in everything we undertake. With a culture that embraces ambition and accountability, we tackle challenges together as a cohesive team. By becoming a part of Appian, you will join a dedicated group passionate about achieving excellence. Are you ready to merge your expertise in technology with strategic problem-solving skills? Our Customer Success team at Appian is deeply committed to driving exceptional customer outcomes. We are focused on delivering critical business impacts swiftly, partnering with clients to transform their innovative ideas into reality. By joining our team, you will gain the support and growth opportunities necessary to refine and advance your consulting skills.As a Technical Delivery Manager (TDM), you will play a pivotal role in two key objectives of our organization: (1) ensuring that our customers attain outstanding business results through technology initiatives, and (2) fostering customer growth via technology proficiency, trusted guidance, and proven outcomes. TDMs oversee the development and implementation of innovative solutions on the Appian platform, managing all facets of agile delivery for Appian-led projects, including risk management and the elimination of obstacles. Collaborating closely with front-line sales representatives, TDMs will drive growth in strategic accounts and integrated solutions. Your responsibilities will encompass project management, account management, relationship building (with both customers and partners), financial oversight, opportunity assessment, problem identification, project/use case formulation, demand generation, service positioning, and account strategy, all in partnership with Appian Sales, Appian Partners, and the broader Customer Success team, including Customer Success Managers (CSMs).

Feb 20, 2026
Apply
companyCottingham & Butler Insurance Services, Inc. logo
Dynamic Account Manager

Cottingham & Butler Insurance Services, Inc.

Full-time|On-site|Madison, Wisconsin, United States

Cottingham & Butler is seeking motivated and passionate Account Managers to become a part of our dynamic team. No prior experience? No worries! We offer comprehensive training to equip you with the skills necessary to thrive in the Property & Casualty insurance sector and collaborate with some of the industry’s leading professionals. This may be the ideal career opportunity for you! Key Responsibilities: Client Service Plans: Design, implement, and oversee personalized service plans for clients, which encompass claim assessments and marketing strategies. Mid-Year Reviews: Gather and prepare materials for client evaluations, analyze loss data, investigate market options, and suggest appropriate services. Client Relationship Management: Establish yourself as a trusted advisor to clients, delivering exceptional service and timely responses to inquiries. Retention and Sales: Take initiative in retaining clients and expanding their accounts through cross-selling of additional products. Data Analysis: Ensure clients are adequately covered by reviewing policies, endorsements, audits, and dividends. Qualifications: A bachelor’s degree in a related business field is preferred. Previous experience in an office environment is a plus, but not a requirement. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. A collaborative team player with professionalism and integrity. Why Join Us? Learn from top industry experts. Experience a supportive and collaborative workplace culture. Benefit from extensive training and development initiatives. Explore opportunities for career growth and advancements. Ready to Start Your Journey? If you are enthusiastic about launching your career at Cottingham & Butler, please send us your resume—we look forward to meeting you! Full-Time Benefits: Most benefits commence on your first day Medical, Dental, and Vision Insurance Flexible Spending Account or Health Savings Account 401(k) with company match Profit-Sharing/Defined Contribution (1-year waiting period) Paid Time Off and Paid Holidays Company-paid Short-Term and Long-Term Disability Maternity and Parental Leave Subsidized Parking Company-paid Term Life and Accidental Death Insurance

Mar 11, 2026
Apply
companyurpt logo
Full-time|On-site|Conyers, GA; Covington, GA; Ellenwood, GA; Grayson, GA; Lake Oconee, GA; Lithonia, GA; Loganville, GA; Madison, GA; Milledgeville, GA; Monroe, GA; Morrow, GA; Riverdale, GA; Snellville, GA

Role overview urpt seeks an Account Manager to serve the Southeast Region of Georgia. This position covers several cities, including Conyers, Covington, Ellenwood, Grayson, Lake Oconee, Lithonia, Loganville, Madison, Milledgeville, Monroe, Morrow, Riverdale, and Snellville. What you will do Develop and maintain strong relationships with clients across the assigned Georgia locations. Provide attentive service and clear communication to support customer satisfaction. Help drive business growth by understanding client needs and spotting new opportunities.

Apr 21, 2026
Apply
companyAlpha Insight Inc. logo
Event Staff

Alpha Insight Inc.

Part-time|On-site|Madison

Join our dynamic team as an Event Staff member at Alpha Insight Inc., where your passion for creating memorable experiences will shine. In this role, you will assist in the execution of various events, ensuring everything runs smoothly and efficiently. If you are enthusiastic, detail-oriented, and enjoy working in a fast-paced environment, we want to hear from you!

Jan 4, 2026
Apply
companySunSource logo
Full-time|On-site|Madison, WI 53704

Join SunSource, a leader in industrial distribution, with over 200 locations and a dedicated team of 3,000+ professionals across North America. We deliver exceptional products and solutions in Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. Learn more at www.sun-source.com.We are seeking a motivated Outside Sales Account Manager to spearhead our Fluid Power service and repair sales, primarily focusing on off-highway equipment. In this role, you will cultivate new business opportunities while nurturing relationships with existing clients within your designated territory.The ideal candidate will manage a territory that encompasses Southeast Wisconsin and its surrounding regions. If you are passionate about driving sales and delivering top-notch customer service, we want to hear from you!

Dec 9, 2025
Apply
companydstaff logo
Full-time|On-site|Madison

Join dstaff as a Senior Technical Lead, where you will be at the forefront of innovative technical solutions. In this pivotal role, you will lead a talented team of engineers, guiding them through complex projects and ensuring the success of our technology initiatives. This is an excellent opportunity to leverage your expertise and play a crucial role in shaping the future of our company.

Nov 9, 2014
Apply
companyHeartFlow, Inc. logo
Full-time|$125K/yr - $140K/yr|On-site|Madison, WI

At HeartFlow, we are at the forefront of medical technology, dedicated to enhancing the diagnosis and management of coronary artery disease, the leading cause of death globally. Our flagship product, the HeartFlow FFRCT Analysis, is an AI-driven, non-invasive cardiac test recognized by the ACC/AHA Chest Pain Guidelines. This innovative solution provides a detailed, color-coded 3D model of a patient's coronary arteries, illustrating how blockages affect blood flow to the heart. HeartFlow stands out as the first AI-enabled, non-invasive heart care solution throughout the CCTA pathway, empowering clinicians to identify stenoses (RoadMap™ Analysis), evaluate coronary blood flow (FFRCT Analysis), and analyze coronary atherosclerosis (Plaque Analysis). As we expand our product offerings, we invite you to join our mission to transform precision heart care.HeartFlow is a publicly traded company (HTFL) with global acclaim for our healthcare innovations, endorsed by medical societies worldwide. Our technology is approved for use in the US, UK, Europe, Japan, and Canada, serving over 500,000 patients across the globe.The base salary for this position ranges from $125,000 to $140,000, commensurate with geographic location and individual experience. This role is also eligible for variable commission, with total target compensation (base salary plus variable/commission) ranging from $200,000 to $215,000. #LI-KS1Job Overview:The Territory Account Manager (TAM) will represent HeartFlow in a designated geographic area, collaborating closely with customers to ensure their success with our non-invasive cardiovascular diagnostic technology. Your primary goal will be to drive adoption through a network of referring physicians. You will proactively engage with your accounts to provide support, education, and solutions that foster high customer satisfaction. This position is customer-facing, focusing on interactions with Cardiologists, Primary Care Physicians, Nurse Practitioners, and more. Anticipate approximately 20-25% travel from a home office.Key Responsibilities:Collaborate with key strategic accounts to drive growth and adoption of the cCTA and FFRct clinical pathways. You will develop and implement business strategies to achieve this goal.

Apr 13, 2026
Apply
companyBenchmark Physical Therapy logo
Full-time|On-site|Conyers, GA; Covington, GA; Ellenwood, GA; Grayson, GA; Lake Oconee, GA; Lithonia, GA; Loganville, GA; Madison, GA; Milledgeville, GA; Monroe, GA; Morrow, GA; Riverdale, GA; Snellville, GA

Benchmark Physical Therapy seeks an Account Manager to support the Southeast Atlanta region, covering locations such as Conyers, Covington, Ellenwood, Grayson, Lake Oconee, Lithonia, Loganville, Madison, Milledgeville, Monroe, Morrow, Riverdale, and Snellville, GA. This role centers on building and sustaining strong relationships with clients throughout these communities. Key responsibilities Develop and maintain connections with clients across the assigned territory Promote Benchmark Physical Therapy’s services to healthcare partners and community organizations Uphold the company’s values and demonstrate a commitment to quality care Requirements Strong interpersonal and communication skills Interest in healthcare and managing client relationships Willingness to travel within the Southeast Atlanta area

Apr 21, 2026
Apply
companydstaff logo
Full-time|On-site|Madison

Join dstaff as a Lead Technical Designer, where you will play a pivotal role in shaping our design processes and driving innovation within our team. In this full-time position, you'll collaborate with cross-functional teams to create cutting-edge technical designs that meet our clients' needs and elevate our brand.

Nov 9, 2014
Apply
companySonsoft Inc. logo
Full-time|On-site|Madison

Join Sonsoft Inc. as an ETL Informatica Support Lead, where you will play a pivotal role in ensuring the seamless operation and support of our ETL processes using Informatica. You will manage and lead a team, troubleshoot issues, and collaborate with various departments to enhance data integration strategies.

Aug 24, 2016
Apply
companyCottingham & Butler Insurance Services, Inc. logo
Strategic Account Executive

Cottingham & Butler Insurance Services, Inc.

Full-time|On-site|Madison, Wisconsin, United States

Cottingham & Butler is on the lookout for a proactive and strategic Account Executive to serve as an outsourced risk manager for our esteemed clients and prospects. This essential role focuses on managing and servicing existing accounts while cultivating future relationships. The ideal candidate will spearhead risk analysis through our comprehensive Risk Management Assessment process. As an ambassador for Cottingham & Butler, this position fosters teamwork, promotes a positive company culture, and embodies forward-thinking strategies.Key Responsibilities:Serve as the primary contact for all client inquiries and requests.Facilitate discussions with clients to uncover and address coverage gaps, ensuring thorough account management.Present pre-renewal and renewal strategies to clients, demonstrating an in-depth understanding of their requirements.Prepare detailed marketing submissions and proposals for both new and renewal business.Create and present a written service timeline and value proposition, underscoring our commitment to client satisfaction during annual stewardship meetings.Ensure policy accuracy and alignment with proposed coverages, providing our clients with peace of mind.Respond to inquiries from our internal team, client contacts, and carrier partners promptly, maintaining a 24-hour response window.Initiate proactive communication with clients and insurers on various topics, including coverages, rates, policy changes, audits, dividends, and billing issues.

Jan 20, 2026
Apply
companyintegratedresourcesinc logo
Full-time|On-site|Madison

We are seeking a dedicated and skilled Help Desk Technician to join our team. As a Help Desk Technician, you will play a crucial role in providing exceptional technical support to our clients and ensuring their IT systems operate smoothly. Your responsibilities will include troubleshooting hardware and software issues, assisting users with technological inquiries, and maintaining documentation of technical processes.Ideal candidates should possess strong problem-solving skills, excellent communication abilities, and a passion for technology. If you thrive in dynamic environments and enjoy helping others, we encourage you to apply!

Jan 26, 2017
Apply
companyVeeva Systems, Inc. logo
Full-time|On-site|Wisconsin - Madison

Join Veeva Systems, a pioneering leader in the Life Sciences industry, as we build the cloud ecosystem that enhances operational efficiency and connectivity. Discover our innovative solutions, vision, and commitment as a public benefit corporation on our website. Veeva Services is dedicated to ensuring our customers' success with our cutting-edge technology. Our specialized services team collaborates directly with clients to support their implementation, utilization, and innovative advancements. As a uniquely positioned firm with profound product and industry knowledge, our primary goal is to drive customer success. At Veeva, we recognize that exceptional people deliver exceptional services. We are constantly on the lookout for passionate individuals who thrive on tackling complex problems and advancing technology to join our dynamic team. * We are currently recruiting for a July 2026 start date. Please note: Candidates should only apply to one Generation Veeva Program. The Technical Services Role We are seeking recent university graduates to shape the future of our technical consulting team through our Consultant Development Program. As an Associate Technical Consultant, you will engage in a customer-facing role that emphasizes integration, custom development, DevOps, Veeva AI, and data migration. We are committed to nurturing high-potential individuals and pushing them towards excellence. Our program is meticulously crafted to provide a stimulating environment where you are expected to learn rapidly, contribute effectively, and assume significant responsibilities from the outset.

Mar 24, 2026
Apply
companyAppian logo
Full-time|$75K/yr - $125K/yr|On-site|Madison, Wisconsin

Appian’s Customer Success team in Madison, Wisconsin partners with clients to deliver business-critical software solutions. As a Technical Implementation Consultant, you will work directly with customers after the sale, guiding them through the process of designing and implementing applications on the Appian platform. These solutions help organizations advance their digital transformation efforts and maintain a competitive edge. What you will do Lead projects from initial requirements through to deployment, creating custom software and AI solutions for commercial clients. Work within an agile framework to understand client business processes and translate technical needs into effective solutions. Design relational data models and develop APIs to connect various systems. Implement AI use cases using Appian’s AI tools, including retrieval augment generation (RAG), agentic workflows, prompt engineering, and generative models. Collaborate closely with both technical teams and business users on the client side throughout the software development process. Support clients as they build and refine their own process applications using Appian’s platform. Growth and support This role provides opportunities to strengthen consulting skills while working on digital transformation projects. The team values collaboration and professional development, supporting each other as they deliver results.

Apr 23, 2026
Apply
companyAppian logo
Full-time|$100K/yr - $150K/yr|On-site|Madison, Wisconsin

Appian’s Customer Success team in Madison, Wisconsin, is looking for a Senior Technical Consultant who will play a key role in post-sales client engagement. This position focuses on building custom software solutions and supporting digital transformation initiatives using the Appian platform. What you will do Define, design, develop, and implement custom software and AI solutions for commercial clients on the Appian platform Work through the entire project lifecycle, from gathering requirements to final deployment Collaborate in an agile setting to understand client business processes and technical needs Deploy relational data models and build APIs to integrate with other systems Explore and implement AI use cases, including Appian’s AI tools, retrieval-augmented generation (RAG), agentic workflows, prompt engineering, and generative models Work closely with both client technical teams and business users throughout the software development lifecycle Support clients as they learn to build their own process applications Growth and collaboration This role provides access to resources and opportunities to develop consulting skills while working on AI-driven digital transformation projects. Senior Technical Consultants regularly collaborate with internal teams and clients to deliver solutions tailored to each organization’s needs. Appian values intensity and excellence. The team sets high standards, approaches challenges with determination, and holds itself accountable for quality outcomes. Every project reflects a commitment to strong results and a collaborative approach.

Apr 23, 2026
Apply
companySonsoft Inc. logo
ETL Support Lead

Sonsoft Inc.

Full-time|On-site|Madison

Join our dynamic team at Sonsoft Inc. as an ETL Support Lead. In this pivotal role, you will leverage your expertise in Extract, Transform, Load (ETL) processes to ensure seamless data integration and support across various platforms. You will be responsible for troubleshooting, optimizing, and enhancing ETL workflows while collaborating closely with cross-functional teams to meet project deadlines and deliver exceptional results.

Aug 24, 2016

Sign in to browse more jobs

Create account — see all 159 results

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.