Implementation Engineer at Adyen | Madrid

Welcome to Adyen!Adyen is at the forefront of financial technology, offering a comprehensive suite of payment, data, and financial products tailored for esteemed clients such as Meta, Uber, LVMH, Leboncoin, Decathlon, and Qonto. We are dedicated to creating a platform engineered for ambition, where innovation meets ethical solutions.Our culture fosters an environment rich in opportunities for our team members to excel, supported by a framework that empowers them to take ownership of their careers. We are a collective of motivated professionals who embrace unique technical challenges, collaborating to deliver exceptional results that accelerate our clients' success.Position: Implementation EngineerWe are seeking a talented Implementation Engineer with robust technical expertise and hands-on experience in integration design and project management, emphasizing a strong merchant focus. In this pivotal role, you will serve as the primary liaison for our merchants’ technical teams, guiding them through the critical phases of designing, developing, testing, and launching their integrations with Adyen’s platform. Your priority will be to ensure a seamless and exceptional merchant experience across the entire project lifecycle.As an Implementation Engineer, you will engage with diverse projects spanning various payment solutions, including e-commerce platforms, marketplaces, and card issuing programs. By utilizing your technical skills and business insight, you will be instrumental in facilitating a smooth implementation process, ensuring clear communication with merchants and internal teams alike. This role is based in our Madrid office, and we are looking for someone who possesses both consultative and technical abilities.Your Responsibilities:Apply your development and programming expertise to create scalable, robust solutions for merchant integrations, while adhering to best practices in payments.Act as a consultative partner across specific verticals, such as e-commerce, point of sale, and multi-faceted platforms, guiding merchants through their integration journeys.Collaborate with cross-functional teams, including Sales, Account Managers, Product, and Engineering, to ensure seamless merchant experiences and drive ongoing improvements.Utilize project management and technical consulting skills to oversee high-quality project delivery, ensuring the technical integrity of merchant integrations.Advise on optimizing payment solutions, including checkout experiences, authentication, omni-channel payments, and platform onboarding, while working closely with Developers and Product Managers to enhance our platform.

Welcome to Adyen! At Adyen, we revolutionize the financial technology landscape by providing a comprehensive suite of payment, data, and financial solutions. Our esteemed clients include industry giants like Meta, Uber, H&M, and Microsoft, solidifying our position as the go-to financial technology platform. We are driven by ambition and innovation in every aspect of our work. We believe in fostering a dynamic environment where talented individuals can thrive. Our culture encourages ownership, collaboration, and problem-solving amongst diverse teams facing unique technical challenges. Together, we develop ethical and innovative solutions that empower businesses to achieve their goals efficiently. About Our Financial Products: Adyen is expanding its horizons beyond payments, creating a comprehensive range of embedded financial services tailored for platforms, marketplaces, SaaS businesses, on-demand services, and crowdfunding initiatives. Our mission is to facilitate seamless global management of payments and financial services through cutting-edge API integrations and hosted solutions. Our innovative platform enables businesses to: Execute onboarding, verification, and compliance processes across diverse markets. Manage transactions and expedite payouts and bank transfers in preferred currencies. Provide value-added services such as capital lending and the issuance of payment cards and bank accounts. Our team is dedicated to developing the technology that underpins this unified platform, focusing on various critical areas. Your Role: Develop and maintain our high-performance distributed platform. Contribute to architectural design decisions ensuring our platform's scalability. Mentor and coach junior engineers, fostering a culture of feedback and continuous improvement. Collaborate with a diverse and inclusive team. Launch quickly and iterate frequently, impacting businesses and customers from day one. Identify and enhance platform components for greater robustness and scalability. Work across teams and time zones to drive initiatives, review code, and embrace constructive feedback.

About Adyen Adyen is a leading financial technology platform that delivers a comprehensive suite of payment, data, and financial solutions for renowned customers such as Facebook, Uber, H&M, and Microsoft. Our mission is to empower ambition by providing seamless financial services. We cultivate an environment that fosters success, where our team is encouraged to take ownership of their careers. Our motivated professionals collaborate to tackle complex technical challenges, delivering innovative and ethical solutions that help businesses accelerate their growth. Role Overview As the KYC Operations Team Lead based in Madrid, you will spearhead a dedicated team responsible for conducting Know Your Customer (KYC) and Customer Due Diligence (CDD) checks on our global customer base. Your leadership will ensure adherence to compliance standards and Service Level Agreements (SLAs), while enhancing the customer experience. Your team will collaborate closely with our commercial, compliance, and product divisions, working with some of the world’s largest companies to maintain regulatory compliance. You will play a crucial role in refining the customer onboarding process, positioning Adyen for future growth. Our team is highly customer-centric, driven, and thrives on shared success. You will be part of a diverse global team with varied backgrounds and skill sets. Lead the KYC process during the onboarding of new merchants, ensuring compliance and efficiency. Define and communicate key objectives, goals, and SLAs for the team. Evaluate performance metrics, track progress, and present results to senior leadership, being responsible for all team decision-making. Coach, mentor, and manage team members, providing direct feedback. Recruit and onboard talented CDD/KYC Analysts to support Adyen and our merchants' growth. Location and Work Environment This position is based out of our office in Madrid. As an office-first company, we prioritize in-person collaboration and do not offer remote-only roles.

Join Adyen as an Integration Engineer! At Adyen, we empower businesses with a comprehensive suite of payment, data, and financial solutions, serving renowned clients like Meta, Uber, and LVMH. Our platform is engineered for ambition, allowing businesses to thrive in a competitive landscape. We foster an environment where our team members can excel, supported by a culture that encourages ownership over their careers. Our motivated individuals tackle unique technical challenges collaboratively, delivering innovative and ethical solutions to help businesses achieve their goals more efficiently. About the Role: We are seeking an Integration Engineer with a robust background in technology, integration design, and project management, coupled with a strong merchant focus. You will serve as the primary technical contact for our merchants, guiding them through the design, development, testing, and launch phases of their integrations with Adyen's platform, ensuring a top-notch merchant experience throughout the project lifecycle. This role offers the chance to work on a variety of projects involving diverse payment solutions, including e-commerce platforms, marketplaces, and card issuing programs. By leveraging your technical skills and business insights, you will play a crucial role in facilitating a seamless implementation process and maintaining effective communication with both our merchants and internal teams. This position is based in our Madrid office, and we are looking for candidates who are both consultative and technical. Your Responsibilities: Utilize your development and programming expertise to design scalable and effective solutions for merchant integrations, adhering to payment best practices. Act as a consultative partner in various sectors like e-commerce and point of sale, guiding merchants through integration processes. Collaborate with Sales, Account Managers, Product, and Engineering teams to provide seamless merchant experiences and drive ongoing enhancements. Employ project management and technical consulting skills to ensure high-quality project delivery, maintaining the technical integrity of merchant integrations. Offer insights on optimizing payment solutions, including checkout experiences and omni-channel payments, while working alongside Developers and Product Managers to improve the platform.

Join Adyen as an Engineering Manager focused on our EU/UK Banking Product. In this pivotal role, you will lead a team of talented engineers, driving innovation and excellence in our financial solutions. You will collaborate closely with product managers and stakeholders to ensure that our banking products meet the highest standards of performance and usability.Your leadership will not only guide the development process but also inspire and mentor your team to achieve their best work. We are looking for a strategic thinker who can effectively manage resources and align engineering efforts with business goals.

Join Convera as a Senior Customer Implementation Specialist in our Rome or Madrid office (hybrid work environment).In this pivotal role, you will take charge of the implementation process for intricate customer engagements, delivering high-level technical expertise and project management. You will manage critical projects, mentor junior staff, and actively participate in refining our implementation methodologies. The ideal candidate will possess extensive experience in customer implementations, exceptional problem-solving abilities, and a passion for customer interaction.Your responsibilities will include:Leading comprehensive implementations for large or complex customer projects, ensuring successful deployment and user adoption.Serving as a trusted advisor, assisting clients with the technical and operational aspects of implementation.Mentoring junior implementation specialists, offering guidance and support when required.Crafting detailed project plans, including timelines, resource allocation, and risk management strategies.Troubleshooting and resolving complex technical issues during implementation, escalating to engineering teams as needed.Collaborating with cross-functional teams to meet customer-specific requirements and ensure alignment with product capabilities.Continuously assessing and enhancing implementation processes for improved efficiency and client satisfaction.Providing feedback to Product and Engineering teams based on insights gained from customer implementations.

Role overview The Account Manager at Adyen in Madrid manages key client relationships and plays a central role in supporting business growth. This position involves regular collaboration with internal teams to deliver service and solutions that fit each client’s needs. What you will do Maintain and strengthen relationships with important clients Work alongside internal teams to support client goals Help ensure clients receive tailored solutions and attentive service Location This role is based in Madrid.

Role overview lastminute.com is looking for an Implementation Specialist to join the Customer Service team in Madrid. The position centers on enhancing customer support operations and helping clients get started with lastminute.com services. The goal is to ensure clients have a smooth experience from initial setup through ongoing use. What you will do Work closely with clients to understand their needs and expectations Provide training and ongoing support on lastminute.com platforms Guide both new and existing customers through the implementation process Address questions and resolve issues to help maintain strong customer satisfaction Requirements Clear communication and effective problem-solving skills Background in supporting customers or clients, especially during onboarding or implementation Ability to collaborate with clients and internal teams Comfort working in a customer-oriented setting This role is based in Madrid.

Welcome to Adyen At Adyen, we are a leading financial technology platform that integrates payments, data, and financial products into a single solution for renowned clients such as Meta, Uber, H&M, and Microsoft. Our mission is to create an innovative environment where our teams can thrive and push the boundaries of technology to achieve ambitious outcomes. We believe in empowering our people to take charge of their careers, offering a culture that facilitates growth, collaboration, and the tackling of unique technical challenges. Together, we craft ethical and innovative solutions that enable businesses to reach their goals more efficiently. Adyen’s Financial Products Our team is expanding our data-driven capabilities to operate seamlessly on a global scale, enabling businesses worldwide to accept payments, issue cards, and embed financial products with ease. We are dedicated to enhancing our reliability as we scale our operations, as highlighted in our Black Friday processing data report. We are looking for a dedicated Staff Engineer with extensive experience in Java Software Engineering and a proven track record in technical system design. In this pivotal role, you will be instrumental in architecting, developing, and scaling systems that address real business challenges. You are a motivated individual with a strong curiosity for new technologies, a desire to learn, and a passion for leveraging technology as a practical tool to deliver significant business value. Your knack for solving complex problems will thrive in our innovative, continuously learning, and collaborative environment. Key Responsibilities Design and develop robust, scalable software systems to enhance production environments and platform models. Work closely with Product, Data Scientists, and business stakeholders to identify business challenges and translate them into effective technical solutions. Assess new technologies, frameworks, and tools, advocating for their adoption to address real-world business issues. Provide mentorship and guidance to junior engineers and peers through technical leadership and knowledge sharing.

Role overview SGS is seeking a DevOps Engineer to join the team in Madrid. The main focus of this role is to enhance continuous integration and deployment processes, aiming to make software delivery more reliable and efficient. What you will do Collaborate with colleagues from various departments to help achieve project objectives Automate tasks and processes to improve workflow efficiency Implement and maintain best practices for managing cloud infrastructure Who we’re looking for Engineers who enjoy solving problems and have a genuine interest in technology Team players who like working together and contributing to the success of projects This position is located in Madrid.

Join Nexthink as a Software Engineer and contribute to our innovative product platform. We are seeking a dynamic, talented individual who thrives in a fast-paced environment.

Join Aircall, a unicorn and AI-driven customer communications platform, trusted by over 22,000 companies globally to enhance revenue, resolve issues swiftly, and expand customer-facing teams. We are revolutionizing customer communications by integrating voice, SMS, WhatsApp, and AI into a cohesive workspace.Our drive stems from a straightforward principle: empower teams to work smarter, not harder. Our AI Voice Agent automates routine calls, AI Assist simplifies post-call tasks, and AI Assist Pro offers real-time guidance, enabling individuals to excel in their roles. The outcome? Increased revenue, expedited resolutions, and teams that scale with assurance.Headquartered in Paris with a robust North American base in Seattle, Aircall also has teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We pride ourselves on building a product that delights customers and a rapidly growing business, supported by top-tier investors and propelled by swift AI advancements across various product lines.At Aircall, you will become part of a dynamic company. We are ambitious, product-focused, and execution-oriented, fostering visible impact, rapid decision-making, and authentic growth.Our Work Culture at Aircall: We prioritize customer satisfaction, leverage data, and strive for meaningful outcomes. We cherish ownership, ongoing learning, and thoughtful speed. If you thrive in a collaborative, fast-paced atmosphere where trust and impact are paramount, you'll feel right at home.We are in search of an enthusiastic and dedicated Staff Engineer to join our expanding engineering team and serve as a technical leader across various engineering groups.In this role as a Staff Engineer, you will drive influence across teams and domains, lead the delivery of solutions on cross-functional and strategic projects, and act as a technical leader within the engineering organization. You will uphold quality standards and promote the adoption of best practices in architecture, security, and DevOps.Quality, excellence, and agility are the cornerstones of our delivery processes, and you will help elevate these standards. Proficient in NodeJS and Typescript back-end stacks, tailored to each requirement, you will always ensure optimal hosting solutions.

At SGS, we are committed to hiring top professionals who embody integrity, curiosity, excellence, respect, inclusion, and collaboration. Our unique culture sets us apart. Are you ready to be part of a leading company in the aviation sector?Launch your aviation career with us!We are currently seeking a CAMO Engineer to join our team in Madrid:Your responsibilities will include:Providing support for Structural Engineering projects (Damage Maps, repairs, materials, damage assessment…)Assisting in CAMO Engineering projects (ADs, SBs, Records, Planning & Maintenance Tasks, Powerplant,...)Managing Aircraft Transition ProjectsUndertaking additional tasks related to aviation quality management

lastminute.com is looking for a Data Engineer to join its Madrid office. This position centers on building and maintaining data pipelines that support analytics and business decisions across the company. Role overview The Data Engineer will design, implement, and support scalable systems to collect and process data. The work ensures that reliable, high-quality data is available for teams who analyze trends and guide travel-related decisions. What you will do Design and develop data pipelines that move and transform information efficiently Maintain and monitor existing data systems to guarantee their performance and reliability Support analytics by making sure data is accurate and accessible for reporting and insights Location This role is based in Madrid.

Join SGS as a Regional Project Manager specializing in ERP implementations. In this pivotal role, you will oversee various projects across the region, ensuring seamless deployment of ERP solutions that optimize business processes and enhance operational efficiency.Your expertise will guide cross-functional teams to meet project milestones, while you develop and maintain strong relationships with clients to guarantee satisfaction and alignment with their business objectives.

Join SGS as a Training Lead for our Global ERP Implementation team. In this pivotal role, you will oversee the development and execution of comprehensive training programs aimed at ensuring seamless adoption of our ERP systems across various departments. You will collaborate closely with project managers, stakeholders, and end-users to tailor training content that meets the specific needs of our diverse workforce.Your contributions will be crucial in enhancing operational efficiency, minimizing disruptions during the transition, and fostering a culture of continuous learning within the organization.

Veolia Environnement SA seeks a Digital Tools Implementation Support Technician based in Madrid. This role centers on helping clients adopt and make the most of digital solutions. The technician will play a key part in setting up digital tools and ensuring they function as intended. Main responsibilities Assist with rolling out digital tools for client projects Support users as they learn and start using new digital solutions Deliver training sessions and respond to user questions about digital platforms Work to improve how existing digital systems are used Requirements Experience with digital platforms and tools Strong communication skills, especially when guiding users Ability to train and support clients during digital tool implementation

Join altersolutions as a Data Engineer where you will play a pivotal role in designing and implementing data pipelines that empower businesses with actionable insights. You will work with cutting-edge technologies and collaborate with cross-functional teams to ensure data quality and accessibility.

atexis is looking for a CAMO / MRO Engineer to join the team in Madrid. This role centers on ensuring that aviation activities meet all relevant regulations and standards. The position supports both Continuing Airworthiness Management Organization (CAMO) and Maintenance, Repair, and Overhaul (MRO) functions. Key responsibilities Maintain compliance with aviation regulations and standards for fleet operations. Provide technical support for maintenance, repair, and overhaul tasks. Contribute to the safety and efficiency of ongoing fleet activities. Location This position is based in Madrid.

Join Aircall, an innovative unicorn transforming customer communications through AI-powered solutions utilized by over 22,000 businesses globally. Our platform unifies voice, SMS, WhatsApp, and AI into a cohesive workspace that enhances efficiency and revenue.With a mission to empower teams to operate smarter, Aircall’s AI Voice Agent automates routine calls while AI Assist and AI Assist Pro provide streamlined processes and real-time assistance, enabling teams to achieve remarkable results.Headquartered in Paris, Aircall has a robust presence in North America with a headquarters in Seattle and teams across cities including Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Our rapidly growing business is supported by leading investors and driven by continuous AI innovation across our diverse product lines.Culture at Aircall: We prioritize customer focus, data-driven decision-making, and the delivery of impactful outcomes. Our values include ownership, continuous learning, and a commitment to thoughtful execution. If you thrive in a collaborative and fast-paced environment where trust and impact are prioritized, you will find your place here.We are seeking an enthusiastic and dedicated Senior Software Engineer to contribute to our expanding Communication Platform department as part of the Number Management team. In this role, you will spearhead the design, development, deployment, and maintenance of essential features that significantly enhance customer value.You will actively promote best practices and mentor colleagues within your team and across the engineering department.Our commitment to quality, excellence, and agility is central to our delivery processes, and you will play a vital role in elevating these standards.