Senior Site Reliability Engineer at Nexthink | Madrid

Role overview Nexthink is looking for a Senior Site Reliability Engineer in Madrid to help strengthen the reliability and performance of our systems. This role works closely with engineering teams to build and support scalable infrastructure. Automation and process improvement are key parts of the work, all aimed at delivering a smooth user experience.

Join Nexthink as a Software Engineer and contribute to our innovative product platform. We are seeking a dynamic, talented individual who thrives in a fast-paced environment.

Nexthink is hiring a Data Analyst / Engineer in Madrid. This full-time role centers on turning complex data into clear, practical insights that support strategic choices across the organization. Role overview This position focuses on analyzing and interpreting data to support Nexthink’s digital experience goals. The work involves using analytical skills to advance data-driven projects and help guide important decisions. What you will do Transform raw data into insights that inform strategy Support ongoing data initiatives to strengthen decision-making Contribute to maintaining Nexthink’s focus on digital experience Location This role is based in Madrid.

Nexthink is seeking a passionate and experienced Senior Product Designer to join our dynamic Product team in Madrid. In this key role, you will hold significant responsibility and your contributions will enhance the user experience for our extensive base of satisfied customers. You will:Define the user experience for both new and existing product features.Work collaboratively with developers, product managers, and customers across multiple agile teams.Create wireframes and prototypes that effectively communicate interaction and design concepts.Design innovative solutions to complex challenges, ensuring clarity, visual appeal, and a consistent user experience.Engage with customers and users to understand their needs, testing early prototypes and released features.Partner with visual designers to enhance and expand our design system.

Nexthink is seeking a dynamic Learning Architect to enhance our Product Education team. In this pivotal role, you will craft and implement top-tier learning experiences to empower Nexthink users in the effective adoption and utilization of our innovative products.Collaboration is key; you will partner with Product Managers, subject matter experts, and diverse stakeholders to distill complex product functionalities into engaging and scalable learning content.As an integral part of our Product Education team, your contributions will redefine the design, delivery, and continual enhancement of learning strategies at Nexthink, incorporating cutting-edge instructional design methodologies, multimedia, and AI-enhanced content creation.Key ResponsibilitiesLearning Strategy & DesignCollaborate with Product Managers and subject matter experts to assess learning needs, establish objectives, and create user-centered learning pathways aligned with product strategies and business outcomes.Utilize adult learning principles and instructional design best practices to develop structured, impactful, and engaging learning experiences tailored for various user personas.Convert intricate technical and product information into clear, accessible, and actionable learning resources.Content Development & DeliveryDesign comprehensive blended learning programs for Nexthink products, utilizing existing documentation, demo environments, and practical use cases.Produce captivating instructional materials, including assessments, quizzes, practical exercises with feedback, case studies, and instructional visuals.Create and manage supplemental learning assets such as storyboards, video scripts, simulations, role-plays, and interactive experiences.Develop and update certification content and exams to support Nexthink’s training and enablement initiatives.Employ modern e-learning authoring tools and multimedia technologies to deliver polished, high-quality learning experiences.Leverage AI tools and automation to streamline content creation, rewriting, scenario generation, and production workflows.Continuous Improvement & Product AlignmentRegularly update training content in accordance with product advancements, new features, and platform enhancements.Test and validate learning materials to ensure accuracy, relevance, and alignment with real-world product utilization.Proactively suggest new learning formats, tools, and methodologies to enhance learner engagement and scalability.Collaboration & Stakeholder PartnershipDevelop strong relationships across Product, Technical Services, and other teams to ensure alignment of learning initiatives with shared objectives.Serve as a trusted learning partner, influencing stakeholders through effective communication, sound design rationale, and dependable delivery.Share best practices and contribute to ongoing improvements in learning methodologies.

About Air Apps Air Apps builds tools to help people plan and manage their resources more effectively. Founded in 2018 in Lisbon, Portugal, the company is developing an AI-powered Personal & Entrepreneurial Resource Planner (PRP). With a strong family-oriented culture and a focus on innovation, Air Apps has reached over 100 million downloads worldwide. The team is committed to advancing AI solutions that make a real difference in daily life. Site Reliability Engineer (SRE) – Madrid This onsite role is based in Madrid. Air Apps offers relocation support for candidates moving to join the team. What You Will Do Design and build systems that are scalable, reliable, and fault-tolerant across cloud platforms. Develop and manage observability tools such as Prometheus, Grafana, Datadog, or ELK for monitoring, logging, and alerting. Automate infrastructure provisioning, deployments, and incident response using Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Improve system performance, scalability, and incident response processes to maximize uptime. Work closely with development and DevOps teams to strengthen system reliability. Lead root cause analysis (RCA) and put preventive measures in place to reduce failures. Maintain high availability by designing and supporting load balancing, failover, and disaster recovery strategies.

Role overview Nexthink seeks a Finance Director (FP&A) to join the team in Madrid. This position leads the financial planning and analysis function, shaping the company’s financial strategy and supporting decisions that impact the entire business. What you will do Lead and mentor the FP&A team, overseeing financial forecasting, budgeting, and reporting activities. Work closely with teams across departments to help drive business performance and contribute to strategic projects. Manage processes that provide insights and guidance for company-wide financial decisions.

Role overview Nexthink SA seeks a Senior Corporate Security Engineer based in Madrid. The main focus is to safeguard company systems and data by enhancing cybersecurity practices and defending sensitive information from threats. Key responsibilities Lead initiatives that strengthen the overall security posture of the organization Collaborate with teams throughout the business to identify and address vulnerabilities Implement security controls and protocols to protect systems and data Respond to security incidents and assist in coordinating their resolution Collaboration This role involves close cooperation with colleagues across various departments, ensuring that security considerations are integrated into all areas of company operations.

Join the Nexthink Engineering department as a Senior Software Engineer, where you will play a pivotal role in developing our innovative Collectors—endpoint agents that gather and analyze crucial OS information from millions of users.These Collectors not only extract valuable insights about operating systems but also facilitate issue remediation, enhancing the overall user device experience. They are a fundamental and intricate component of our product suite, demanding the utmost reliability and performance across platforms such as Windows, macOS, and Linux.• Challenge #1: Develop robust and dependable solutions.• Challenge #2: Implement solutions tailored for multiple platforms, leveraging the unique advantages of each.• Challenge #3: Strive for cross-platform compatibility whenever feasible.Our engineering team thrives on tackling unconventional challenges, distilling them into actionable solutions. They continuously innovate to enhance our products, prototype their ideas, and see them through to production, all while adhering to our stringent standards of quality, performance, and security.

Role overview Nexthink seeks a Senior Data Engineering Tech Lead based in Madrid to shape the company’s data architecture and guide a talented engineering team. This position centers on building and refining data solutions that power Nexthink’s products and enhance the experience for users. What you will do Lead and mentor a team of data engineers, offering technical guidance and day-to-day support. Direct the design and deployment of data pipelines and analytics systems. Collaborate with teams throughout Nexthink to uphold data integrity, improve system performance, and ensure platforms can scale effectively. Tackle complex data problems and contribute to the ongoing evolution of Nexthink’s platform.

Nexthink seeks a Search Engineer in Madrid to strengthen the search capabilities within its digital experience management platform. This role is part of the Product Platform department and centers on enhancing how users discover insights and data. Responsibilities Collaborate with teams from different disciplines to gather and analyze requirements for search features. Design, develop, and fine-tune search algorithms to boost relevance and overall search performance. Build solutions that make it easier for users to access the information they need. Requirements Hands-on experience developing or improving search functionalities. Strong ability to work with colleagues across various functions. Commitment to creating solutions that enhance user engagement and satisfaction.

Join Nexthink as a Platform Engineer, where you'll play a pivotal role in enhancing the Engineering Productivity team's initiatives to empower product engineering teams in delivering exceptional software efficiently and at scale.In this dynamic position, you will take ownership of our enablement platform and productivity tools, focusing on the evolution and automation of our CI/CD stack. Your efforts will drive significant enhancements in delivery workflows, system reliability, and the overall software development lifecycle by minimizing friction and maximizing effectiveness.As the landscape of software development transforms with the integration of AI-assisted workflows and autonomous practices, your expertise will be crucial in guiding our platform's evolution to meet these new demands.Your contributions will help modernize our delivery platform to include:AI-augmented and agentic development methodologiesAutomation-first engineering principlesRobust, self-service CI/CD capabilities designed for scalabilityEmbrace the challenge to elevate engineering productivity across the organization while preparing our platform for the future of software development.

Nexthink is seeking a talented Java Engineer who possesses a strong passion for learning and innovation. If you are someone who enjoys challenging the status quo and is eager to enhance your skills, you will be a perfect fit for our dynamic team. We are focused on pushing the boundaries of digital employee experience, and we need your expertise to help us lead the way.As a motivated, results-oriented, and detail-focused individual with a sense of product ownership, you will thrive in our collaborative environment. This is a unique opportunity to join a fast-paced, Silicon Valley-like unicorn company, and we are excited to meet you!In this role, you will be responsible for designing, building, and delivering robust and scalable distributed services that process billions of events, utilizing modern cloud-native features and techniques. Your contributions will enhance the reliability and efficiency of our platforms, directly influencing our product and engineering DevOps practices to ensure high system availability, scalability, and performance.

Greetings! We are Fever, the leading technology platform for culture and live entertainment globally. Our mission? To make culture and entertainment accessible to all. Leveraging our proprietary technology and data-driven insights, we are transforming the way individuals engage with live events. Each month, our platform captivates over 300 million people across more than 40 countries, enabling them to discover extraordinary experiences while empowering event creators to scale, innovate, and connect with new audiences. Our achievements? We've partnered with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, presented award-winning experiences internationally, and received backing from top global investors! Quite impressive, isn't it?To fulfill our mission, we seek proactive individuals with a hands-on approach, excited to influence the future of entertainment! Are you ready to be part of this journey? ROLE OVERVIEW The Experience Site Manager will oversee the complete management of our experience site in Madrid, showcasing unique events within a single venue. You will be the business leader responsible for ensuring exceptional operational efficiency, outstanding customer service, and financial viability. Located in Madrid, you will collaborate with the local Management Team and report directly to the Fever Originals Local Team. You will lead daily operational decisions and drive continuous budget and operational enhancements. Additionally, you will work on strengthening the brand within the local community through partnerships and private events. This position demands an action-oriented individual who is ready to take ownership of the site while adhering to the policies and procedures established by our Corporate Team and Production Partners. VIRTUAL REALITY EXPERIENCES Our VR experiences offer a chance to step back in time and explore scenes from history, uncovering hidden parts of the world or lost civilizations. Visitors equipped with virtual reality headsets will embark on a journey into a unique universe that is both enriching and entertaining.

We are seeking an innovative Business Systems & AI Architect to join our vibrant team at Nexthink in Madrid. In this pivotal role, you will leverage your expertise in business systems and artificial intelligence to design and implement scalable solutions that enhance our operational efficiency and drive data-informed decision-making.You will collaborate with cross-functional teams to identify business needs, develop strategic plans, and oversee the execution of AI-driven projects. Your contributions will be integral in shaping the future of our technology landscape and ensuring that our systems align with business goals.

Join Nexthink as a GTM Project Manager and drive innovative strategies to enhance our go-to-market initiatives. In this pivotal role, you will collaborate with cross-functional teams to manage projects that impact our business growth and customer satisfaction. Your expertise will be crucial in aligning our product offerings with market demands, ensuring successful launches, and optimizing our operational processes.

Join Aircall, an innovative unicorn transforming customer communications through AI-powered solutions utilized by over 22,000 businesses globally. Our platform unifies voice, SMS, WhatsApp, and AI into a cohesive workspace that enhances efficiency and revenue.With a mission to empower teams to operate smarter, Aircall’s AI Voice Agent automates routine calls while AI Assist and AI Assist Pro provide streamlined processes and real-time assistance, enabling teams to achieve remarkable results.Headquartered in Paris, Aircall has a robust presence in North America with a headquarters in Seattle and teams across cities including Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Our rapidly growing business is supported by leading investors and driven by continuous AI innovation across our diverse product lines.Culture at Aircall: We prioritize customer focus, data-driven decision-making, and the delivery of impactful outcomes. Our values include ownership, continuous learning, and a commitment to thoughtful execution. If you thrive in a collaborative and fast-paced environment where trust and impact are prioritized, you will find your place here.We are seeking an enthusiastic and dedicated Senior Software Engineer to contribute to our expanding Communication Platform department as part of the Number Management team. In this role, you will spearhead the design, development, deployment, and maintenance of essential features that significantly enhance customer value.You will actively promote best practices and mentor colleagues within your team and across the engineering department.Our commitment to quality, excellence, and agility is central to our delivery processes, and you will play a vital role in elevating these standards.

Nexthink is on the lookout for a dynamic and results-oriented Public Sector Account Executive (PS AE) to enhance our sales team. In this pivotal role, you will be instrumental in shaping and implementing a targeted strategy aimed at both our existing Public Sector clientele and prospective clients. This is primarily a new business acquisition role designed for growth.This key position focuses on establishing a thriving Public Sector vertical business over the next three years.Your responsibilities will include:Creating and executing a comprehensive territory strategy for the Spanish Public Sector to achieve short-, medium-, and long-term revenue objectives.Utilizing your in-depth industry knowledge regarding Health, Central Government, and Higher Education IT trends to foster a sector strategy that promotes enhanced Digital Employee Experience (DEX) adoption.Managing significant Public Sector accounts across central government, local government, and the health sector, working closely with C-Level executives to drive new business opportunities and deliver impactful DEX results.Identifying and addressing the unique challenges your prospective clients encounter in their digital transformation journeys within the Spanish Public Sector.Possessing a thorough understanding of Spanish Public Sector procurement policies and frameworks.Collaborating with Nexthink's go-to-market teams, including Managed Service Providers (MSPs), Technology Partners, and Alliance teams, to drive shared success.Leveraging your established relationships within the Spanish Public Sector to position Nexthink as the premier choice for DEX solutions.Aiming to meet and exceed quarterly and annual sales targets for your designated territory while actively prospecting, qualifying, and nurturing the sales pipeline.Building and maintaining strong relationships with multiple MSP Program Directors within government agencies.Adopting a consultative sales approach to understand client challenges and future strategies to effectively promote the Nexthink solution.Managing the sales process and ensuring successful opportunity closure.Providing ongoing account management to guarantee customer satisfaction.Consistently exceeding monthly, quarterly, and annual booking goals.Collaborating closely with the Professional Services team to enhance customer satisfaction.

Join Aircall, a unicorn and AI-driven customer communications platform, serving over 22,000 companies globally. We are innovating the way businesses communicate by seamlessly integrating voice, SMS, WhatsApp, and AI into a unified workspace.Our growth stems from a straightforward principle: empower teams to work more efficiently. Our AI Voice Agent automates routine calls, AI Assist enhances post-call tasks, and AI Assist Pro provides real-time support, enabling individuals to excel in their roles. This leads to increased revenue, quicker resolutions, and confident team scalability.With headquarters in Paris and a robust North American presence in Seattle, alongside teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, we have developed a beloved product and a rapidly expanding business, supported by top-tier investors and driven by swift AI advancements across various product lines.At Aircall, you will be part of a dynamic organization. We are ambitious, focused on product excellence, and committed to execution, ensuring visible impacts, quick decisions, and genuine growth.Our Work Culture: We are deeply customer-focused, data-informed, and dedicated to delivering significant outcomes. We prioritize ownership, ongoing learning, and a thoughtful pace. If you thrive in a collaborative, fast-paced setting where trust and impact are key, you will feel right at home here.Role Overview:As a Senior Backend Software Engineer, you will play a crucial role in designing, developing, deploying, and maintaining essential features that enhance customer value through voice integration.You will be expected to advocate for best practices and provide mentorship within your team and across the engineering department.We are driven by quality, excellence, and agility, and you will contribute to elevating these standards.Utilizing a diverse range of backend technology stacks, tailored to meet specific needs and consistently hosted on AWS, we create resilient services that add value to voice integration and seamlessly connect with our clients' critical business tools such as CRM, Helpdesk, E-Commerce, and more.

jobandtalent is looking for a Senior Analytics Engineer to join the team in Madrid. This position centers on using data analytics to support business decisions and strengthen the company’s data infrastructure. Role overview The Senior Analytics Engineer will work with complex data sets, translating them into clear, actionable insights. The role involves collaborating with colleagues to ensure data is accessible, accurate, and ready to inform key decisions across the business. What you will do Develop and maintain data models and analytics tools Transform raw data into meaningful reports and dashboards Work closely with stakeholders to understand data needs and deliver useful solutions Requirements Strong experience in data analytics and engineering Ability to work with complex data and communicate findings clearly Comfortable working in a collaborative, evolving environment