Customer Service Advisor - Maidstone Office/Hybrid Work

Join Us as a Customer Service Advisor! Are you passionate about making a positive impact in the lives of Kent residents? Agilisys, in collaboration with Kent County Council, is seeking dedicated individuals to join our Maidstone office in a hybrid work model. Salary: Starting at £24,000 per year, with potential to increase to £25,500 as you reach key milestones. If you possess the following qualities, we want to hear from you: Exceptional listening skills and empathy. Strong verbal and written communication abilities. A professional demeanor with a commitment to customer service. Reliability, motivation, and excellent organizational skills. Problem-solving aptitude focused on providing effective solutions. Proficiency in computer systems and the ability to multitask. If this resonates with you, we may be the perfect fit! Eligibility: All employees must provide proof of their eligibility to work in the UK prior to starting. This is a full-time role dedicated to inbound telephony services. Induction is scheduled for October 27, 2025, with applications closing on October 20, 2025. At Agilisys, we are dedicated to enhancing customer experiences at every touchpoint. As an employee-owned organization, we leverage innovation to support public sector partners in transforming services that positively affect millions across the UK. We are recognized as one of the UK's leading IT service providers, delivering transformative, citizen-centric technology solutions. Our office is situated in the heart of Maidstone (ME14), with convenient local parking options. Candidates should reside within a reasonable commuting distance from the office. We operate a hybrid work model, requiring a strong and stable Wi-Fi connection. The initial three weeks will require in-office attendance for induction, followed by a minimum of two days per week in the office thereafter.

Join our dynamic team as a Depot Operative at our Maidstone location! We are seeking an enthusiastic individual who thrives in a team-oriented environment and possesses excellent customer interaction skills, particularly in a competitive, sales-driven setting. Each day in this role offers a unique and varied experience.Your Responsibilities:Collaborate with your team to meet sales objectives and enhance personal performance.Address customer inquiries and complaints in a polite and professional manner.Maintain a safe work environment in compliance with Health and Safety regulations.Qualifications and Skills:Previous knowledge of plastic and window products is preferred, but not mandatory as training will be provided.Strong understanding of health and safety protocols.Experience in trade counter operations and a sales background is beneficial.Familiarity with the local market.Organized with a methodical approach to tasks.Exceptional communication abilities.Ability to work collaboratively within a team as well as independently.Proficient in IT skills, particularly MS Office.A valid full clean driving license.

Join our esteemed client, a prominent law firm in Maidstone, as a Customer Executive within their dynamic Collections and Recoveries team. This role involves providing a variety of legal services to both individuals and businesses, with a particular focus on Debt Recovery. Ideal candidates will possess relevant experience in a similar role or have a background in retail or customer service.Key attributes, qualities and experience required:·Highly self-motivated with an enthusiastic attitude·A team player who thrives in collective goal achievement·Exceptional communication skills, as much of the role involves phone interactions·Adaptable and innovative problem solver·A proactive 'can-do' mindset in daily tasks·Meticulous attention to detail to maintain high work standards·Minimum of 5 GCSEs A*-C (including English and Mathematics); further qualifications are advantageousKey responsibilities:·Managing and taking responsibility for debt recovery cases·Conducting research and analysis to determine optimal action plans for cases·Drafting and reviewing outgoing letters and legal documents·Engaging in telephone collections·Collaborating with debtors to develop constructive solutions·Achieving measurable results within specified timeframes·Ensuring compliance with regulatory standards to maximize collections·Actively participating in team meetings and routine case reviewsComprehensive training will be provided, and the supportive team structure ensures assistance is readily available for any queries.Work hours are Monday to Friday, 8:00 AM to 6:00 PM, with a rotating shift pattern of 8:00 AM to 4:00 PM and 10:00 AM to 6:00 PM.Excellent opportunity for a performance-related bonus exceeding £4,000 annually, alongside a competitive benefits package.

Entain seeks a Retail Customer Service Representative for its Maidstone location. This full-time role centers on supporting customers in-store and ensuring each visitor feels welcome. Key responsibilities Respond to customer questions and concerns on the shop floor Share clear and accurate information about products Contribute to a smooth and enjoyable shopping experience Help foster a friendly, inviting atmosphere for everyone who visits Role overview This position involves direct interaction with customers throughout the day. The focus is on making each visit straightforward and pleasant, whether by answering questions or providing helpful details about Entain’s products. Team members also play a part in maintaining the positive environment that keeps customers returning.

Join our compassionate team at Home Instead Senior Care as a Care Professional in Maidstone. In this fulfilling role, you will provide personalized support to seniors in their homes, helping them maintain independence and quality of life. Your responsibilities will include assisting with daily activities such as meal preparation, companionship, personal care, and light housekeeping. We value every member of our team and strive to create a positive and rewarding work environment.

Join our dynamic team at Caterlink as a Relief Catering Assistant, where your contributions will make a difference in providing high-quality catering services. In this role, you will assist in the preparation and serving of meals, ensuring that our clients receive exceptional service and delicious food. Your dedication to maintaining cleanliness and adhering to health and safety regulations will be crucial in creating a welcoming environment for our guests.

Join our dynamic team at dev2 as a Driving Instructor, where you will have the opportunity to make a significant impact in shaping the future of safe drivers. Your role will involve teaching students the essential skills needed to navigate the roads confidently and responsibly.

Entain is looking for a Retail Customer Service Associate to join the Maidstone team. This position centers on helping customers in-store and making sure each visit goes smoothly. The role involves regular face-to-face interaction, answering questions, and resolving any concerns as they come up. Main responsibilities Greet shoppers and offer assistance throughout their visit Address questions and resolve issues promptly Help maintain a positive and efficient shopping environment Key skills Clear, approachable communication style Patience and care when handling customer concerns Commitment to providing strong customer service

Are you seeking a rewarding opportunity as an interpreter in Maidstone? Join us for a flexible role with competitive pay rates!We are actively searching for freelance interpreters located in Maidstone to provide essential services across various sectors including the NHS, Local Authorities, Police, Probation, and numerous public and private organizations.Founded in 2001, Language Empire has been a leading provider of professional interpreting and translation services in the UK for over 20 years. We cater to a diverse range of languages and dialects, ensuring effective communication across the public and private sectors. If you possess fluency in one or more foreign languages and are interested in playing a vital role in areas such as politics, business, healthcare, and public service, this position is ideal for you!We are currently looking for professionals in the following areas:Face-to-Face InterpretersTelephone InterpretersVideo InterpretersTranslatorsPlease be aware that this is a self-employed position.The Role:As an interpreter, you will be responsible for listening to, understanding, and accurately reproducing content from the source language into the target language. Your role will involve:Interpreting services for individuals accessing legal, health, and local government resourcesVerifying non-English speakers' comprehension after each statementEngaging in conference, consecutive, and public service interpretingHandling highly confidential informationFacilitating communication between service users and providersQualifications:Fluency in English and at least one additional languageEligibility to work in the UKMust be 21 years of age or olderPreferred qualifications include:Diploma in Public Service Interpreting (DPSI)Community Interpreting certificationRegistration with NRPSI, CIOL, or ITI is advantageousDegree in Translation, Interpreting, or LanguagesAny other relevant interpreting qualificationsBenefits:Flexible working hours tailored to your scheduleOpportunity to work from homeAutonomy as your own bossOngoing support from our dedicated in-house teamContinuous professional development opportunitiesUpon approval of your registration, you will be contacted regarding job opportunities within your local area.

Join our dedicated team as a Care Assistant in Maidstone, where you will play a vital role in enhancing the quality of life for our clients. Your responsibilities will include providing personalized care and support, assisting with daily living activities, and ensuring a safe and nurturing environment. We are looking for compassionate individuals who are committed to making a difference in the lives of others.

Join our dedicated team at Home Instead Care as a Recruitment Care Professional in Maidstone. This position is perfect for individuals passionate about making a difference in the lives of others through quality care. You will be instrumental in attracting, interviewing, and onboarding skilled caregivers who share our commitment to providing exceptional home care services.

Caterlink seeks a Catering Assistant in Maidstone to support daily food service operations. This position plays a key part in preparing meals, setting up for events, and keeping the kitchen running smoothly. The role involves hands-on work with both food and facilities, contributing to the overall client experience. Key responsibilities Prepare food following Caterlink’s standards and guidelines Assist with event setup and clear-down tasks Keep the kitchen clean and maintain hygiene standards Collaborate with the catering team to deliver efficient service Requirements Some experience in catering or a kitchen environment is helpful Comfort working as part of a team Reliable and able to follow instructions Willingness to work in a busy setting

Join our compassionate team at Home Instead Care as a Sunday Caregiver in Maidstone, where you will play a crucial role in enhancing the quality of life for our clients. As a caregiver, you will provide essential support and companionship, assisting individuals in their daily activities and ensuring they feel valued and cared for.

Role overview Catch22 is looking for a Functional Skills Tutor based in Maidstone. This position centers on helping learners improve the practical skills they need for work and everyday life. The tutor will work with a diverse group of students, guiding them through lessons that focus on core subjects. What you will do Plan and deliver tutoring sessions designed to strengthen students' functional skills Adjust teaching approaches to meet varied learning needs and backgrounds Support and motivate learners as they work toward personal and academic progress

Join our dynamic team at dev2 as a Fitter in Maidstone! We are seeking a skilled individual who is dedicated, detail-oriented, and possesses a passion for craftsmanship. In this role, you will be responsible for assembling and installing various components with precision and accuracy. If you thrive in a hands-on environment and enjoy problem-solving, this could be the perfect opportunity for you.

Join Home Instead Care as a dedicated Care Professional, where your compassion and commitment can make a real difference in the lives of others. We are seeking individuals who are passionate about providing quality care and support to seniors in their own homes. This role allows for flexible hours, enabling you to balance your work and personal life effectively.As a Care Professional, your responsibilities will include assisting clients with daily activities, offering companionship, and ensuring their safety and well-being. If you have a caring nature and a desire to help others, we would love to hear from you!

Join our team as a Sales Advisor in the Men's Tailoring Concession at Frasers, where you'll provide exceptional customer service and expert guidance on a range of formal menswear including suits, jackets, trousers, and shirts.Perform precise measurements and fittings to recommend styles that ensure the perfect fit for our customers.Boost sales by upselling and cross-selling products, maximizing revenue opportunities.Uphold high visual standards, ensuring that the concession consistently reflects the quality of our brand.Assist in stock management tasks such as replenishment, size checks, and maintaining overall stock integrity.Contribute positively to team goals and KPIs, such as conversion rates, units per transaction, and average transaction value.Stay informed about the latest trends in menswear and tailoring techniques to provide knowledgeable service.Adhere to the operational policies and standards set forth by Frasers and Threadology.

Pinson TM Limited is hiring Trainee and Qualified Traffic Management Operatives (M5) in Maidstone. Our teams support major traffic management projects across the UK, working closely with some of the country's largest providers. How to Apply To be considered, register with Pinson TM Limited at https://www.pinsontm.co.uk/jobs. Role Overview We are looking for both operatives and drivers with traffic management experience. This role involves supporting a well-known traffic management client and offers the chance to work on a variety of projects. Main Responsibilities Set up temporary traffic signals on designated roads Monitor traffic flow and uphold safety measures Relay updates to the site or operations manager as needed Demonstrate reliability and a positive approach to tasks Read and interpret CAD traffic management diagrams Remove or adjust traffic management setups within required timeframes Assist with traffic diversions when necessary Promote team compliance with safety protocols and quality standards Follow the Health & Safety at Work Act Understand and implement RAMS as provided Help with loading and unloading materials Report any defects in plant and vehicles promptly

Greene King in Maidstone is looking for Bar & Waiting Staff to join the team. This position centers on providing friendly and attentive service to guests throughout their visit. Main responsibilities Serve food and drinks to customers at tables and the bar Keep dining and service areas clean and tidy Help create a welcoming atmosphere for guests What we look for Enthusiasm for working with people Commitment to great customer service Comfort working in a busy setting This role plays a key part in making sure every guest enjoys their time at Greene King. Team members work together to keep standards high and create a positive experience for everyone who visits.

Join our vibrant Catch22 College team in Maidstone as a dedicated Teaching Assistant. We are seeking an enthusiastic individual who is passionate about supporting students in their educational journey.As a Teaching Assistant, your primary responsibilities will include:Engaging with individual students and small groups to ensure they remain focused and successfully complete tasks set by the teacher.Addressing behavioral and special needs challenges in collaboration with the teacher.Delivering tailored Special Educational Needs (SEN) interventions.Assisting in the implementation of lesson plans and educational objectives alongside the teacher.Providing constructive feedback to students independently.Leading small group activities designed to enhance learning.Taking responsibility for a full class during the teacher's absence.Supporting students with challenging behaviors outside the classroom as part of a respite strategy.Supervising students during breaks and lunchtime.Collaborating with the teacher to communicate with parents regarding student progress.Maintaining accurate and up-to-date learner files and records.Click here to view the full job description