Retail Customer Service Associate

Entain is looking for a Retail Customer Service Associate to join the Maidstone team. This position centers on helping customers in-store and making sure each visit goes smoothly. The role involves regular face-to-face interaction, answering questions, and resolving any concerns as they come up. Main responsibilities Greet shoppers and offer assistance throughout their visit Address questions and resolve issues promptly Help maintain a positive and efficient shopping environment Key skills Clear, approachable communication style Patience and care when handling customer concerns Commitment to providing strong customer service

Entain seeks a Retail Customer Service Representative for its Maidstone location. This full-time role centers on supporting customers in-store and ensuring each visitor feels welcome. Key responsibilities Respond to customer questions and concerns on the shop floor Share clear and accurate information about products Contribute to a smooth and enjoyable shopping experience Help foster a friendly, inviting atmosphere for everyone who visits Role overview This position involves direct interaction with customers throughout the day. The focus is on making each visit straightforward and pleasant, whether by answering questions or providing helpful details about Entain’s products. Team members also play a part in maintaining the positive environment that keeps customers returning.

DCK Group is hiring a part-time Retail Sales Merchandiser in Maidstone. This role involves representing well-known fashion jewellery brands such as River Island, M&S, Matalan, and Tesco. The position is ideal for those who enjoy fashion and delivering excellent customer service. Schedule and Location This is a part-time role with a flexible pattern: 1.5 hours every Friday, starting June 26, 2026. Work takes place during store opening hours. Applicants must have their own vehicle and a full driving license, as travel between stores may be required. Key Responsibilities Follow visual merchandising guidelines to display products attractively Unpack and set out new stock deliveries Maintain store cleanliness and organization Set up and manage promotional displays Work with store management teams to maximize sales opportunities What We Look For Enthusiasm and a customer-focused attitude Professional and positive approach Comfort using technology and apps for task management is an advantage Coaching and ongoing support are provided by a Team Leader to help you succeed. Pay and Benefits £12.71 per hour Free jewellery perks valued at £25 - £55 each month Flexible working hours Pension scheme with DCK contributions Life assurance Training and professional development opportunities Recognition program for long service Additional Information The busiest period is December. Please note that leave cannot be authorized during this month.

Join Us as a Customer Service Advisor! Are you passionate about making a positive impact in the lives of Kent residents? Agilisys, in collaboration with Kent County Council, is seeking dedicated individuals to join our Maidstone office in a hybrid work model. Salary: Starting at £24,000 per year, with potential to increase to £25,500 as you reach key milestones. If you possess the following qualities, we want to hear from you: Exceptional listening skills and empathy. Strong verbal and written communication abilities. A professional demeanor with a commitment to customer service. Reliability, motivation, and excellent organizational skills. Problem-solving aptitude focused on providing effective solutions. Proficiency in computer systems and the ability to multitask. If this resonates with you, we may be the perfect fit! Eligibility: All employees must provide proof of their eligibility to work in the UK prior to starting. This is a full-time role dedicated to inbound telephony services. Induction is scheduled for October 27, 2025, with applications closing on October 20, 2025. At Agilisys, we are dedicated to enhancing customer experiences at every touchpoint. As an employee-owned organization, we leverage innovation to support public sector partners in transforming services that positively affect millions across the UK. We are recognized as one of the UK's leading IT service providers, delivering transformative, citizen-centric technology solutions. Our office is situated in the heart of Maidstone (ME14), with convenient local parking options. Candidates should reside within a reasonable commuting distance from the office. We operate a hybrid work model, requiring a strong and stable Wi-Fi connection. The initial three weeks will require in-office attendance for induction, followed by a minimum of two days per week in the office thereafter.

Apex Focus Group collaborates with research organizations, universities, and brands eager for authentic consumer insights. We facilitate flexible remote work-from-home research opportunities that contribute to the development of products, services, and user experiences.Role OverviewWe invite individuals from diverse backgrounds, particularly those interested in customer service representative roles, to express their interest in participating in upcoming consumer market research studies. These studies may involve online interviews, product evaluations, or feedback sessions, typically conducted remotely.This is a casual, project-based role, ideal for individuals looking to engage part-time in research based on their availability and profile suitability.RequirementsAccess to a smartphone, tablet, or computer equipped with a functioning cameraA reliable internet connectionCapable of following written instructions and providing thoughtful feedbackA valid email address for study invitationsBenefitsFlexible participation - join studies that align with your profileDiverse research formats including focus groups (online or in-person), video interviews, product evaluations, and digital feedback sessionsNo previous customer service representative experience necessary - just a willingness to participateSome studies may provide early access to unreleased products or servicesCompensation is available for numerous studies, depending on the typeIf you're excited about contributing to market research that influences real-world decisions and exploring flexible part-time, remote work-from-home opportunities, we encourage you to register your interest online today.Important Notice – No Fees RequiredWe never charge fees to register or participate. Please stay vigilant against any messages requesting payment to partake in market research.

Join our esteemed client, a prominent law firm in Maidstone, as a Customer Executive within their dynamic Collections and Recoveries team. This role involves providing a variety of legal services to both individuals and businesses, with a particular focus on Debt Recovery. Ideal candidates will possess relevant experience in a similar role or have a background in retail or customer service.Key attributes, qualities and experience required:·Highly self-motivated with an enthusiastic attitude·A team player who thrives in collective goal achievement·Exceptional communication skills, as much of the role involves phone interactions·Adaptable and innovative problem solver·A proactive 'can-do' mindset in daily tasks·Meticulous attention to detail to maintain high work standards·Minimum of 5 GCSEs A*-C (including English and Mathematics); further qualifications are advantageousKey responsibilities:·Managing and taking responsibility for debt recovery cases·Conducting research and analysis to determine optimal action plans for cases·Drafting and reviewing outgoing letters and legal documents·Engaging in telephone collections·Collaborating with debtors to develop constructive solutions·Achieving measurable results within specified timeframes·Ensuring compliance with regulatory standards to maximize collections·Actively participating in team meetings and routine case reviewsComprehensive training will be provided, and the supportive team structure ensures assistance is readily available for any queries.Work hours are Monday to Friday, 8:00 AM to 6:00 PM, with a rotating shift pattern of 8:00 AM to 4:00 PM and 10:00 AM to 6:00 PM.Excellent opportunity for a performance-related bonus exceeding £4,000 annually, alongside a competitive benefits package.

Join our dynamic team as a Depot Operative at our Maidstone location! We are seeking an enthusiastic individual who thrives in a team-oriented environment and possesses excellent customer interaction skills, particularly in a competitive, sales-driven setting. Each day in this role offers a unique and varied experience.Your Responsibilities:Collaborate with your team to meet sales objectives and enhance personal performance.Address customer inquiries and complaints in a polite and professional manner.Maintain a safe work environment in compliance with Health and Safety regulations.Qualifications and Skills:Previous knowledge of plastic and window products is preferred, but not mandatory as training will be provided.Strong understanding of health and safety protocols.Experience in trade counter operations and a sales background is beneficial.Familiarity with the local market.Organized with a methodical approach to tasks.Exceptional communication abilities.Ability to work collaboratively within a team as well as independently.Proficient in IT skills, particularly MS Office.A valid full clean driving license.

Role Overview Greene King in Maidstone is hiring Bar & Waiting Staff. This team helps shape the guest experience from the moment customers arrive until they leave. The role involves greeting guests, taking orders, serving food and drinks, and making sure every visitor feels welcome. What You Will Do Welcome guests and provide friendly, attentive service Take food and drink orders accurately Serve meals and beverages to tables and at the bar Respond to customer requests and resolve issues promptly Help maintain a clean and inviting dining area Who We’re Looking For Enthusiastic and approachable attitude Enjoys working with people and delivering great service Comfortable in a busy setting

Role Overview Frasers Group is hiring a Store Manager in Maidstone. This position leads a team on the shop floor, handling daily operations and creating a welcoming atmosphere for both staff and customers. The role focuses on guiding the team, supporting sales targets, and maintaining high service standards. What You Will Do Supervise and motivate store staff Oversee daily store operations Work to achieve sales goals Promote a positive workplace culture Ensure customers receive excellent service

Join our team as a Sales Advisor in the Men's Tailoring Concession at Frasers, where you'll provide exceptional customer service and expert guidance on a range of formal menswear including suits, jackets, trousers, and shirts.Perform precise measurements and fittings to recommend styles that ensure the perfect fit for our customers.Boost sales by upselling and cross-selling products, maximizing revenue opportunities.Uphold high visual standards, ensuring that the concession consistently reflects the quality of our brand.Assist in stock management tasks such as replenishment, size checks, and maintaining overall stock integrity.Contribute positively to team goals and KPIs, such as conversion rates, units per transaction, and average transaction value.Stay informed about the latest trends in menswear and tailoring techniques to provide knowledgeable service.Adhere to the operational policies and standards set forth by Frasers and Threadology.

Join our dynamic team at Caterlink as a Relief Catering Assistant, where your contributions will make a difference in providing high-quality catering services. In this role, you will assist in the preparation and serving of meals, ensuring that our clients receive exceptional service and delicious food. Your dedication to maintaining cleanliness and adhering to health and safety regulations will be crucial in creating a welcoming environment for our guests.