Cloud Telephony Technician

Role: Cloud Telephony Technician Location: Manchester Hours: Monday – Friday 1.00pm – 10pm GMT Salary: £32k base, £36k OTE Role Summary & Purpose As a Cloud Telephony Technician at PHMG, you will play a crucial role in consulting with clients about their cloud telephony systems, delivering innovative solutions that enhance efficiency and improve the caller experience. Your responsibilities will include presenting comprehensive solutions to clients, overseeing the full project lifecycle from initial concept to live deployment. You will serve as the primary point of contact for clients throughout the project, addressing inquiries and providing proactive solutions. Your role involves creating detailed call flow maps, providing system insights, and suggesting audio and system features that enhance the caller journey. Proficiency in multiple telephony platforms is highly desirable. You will take charge of implementing projects, ensuring that your proposed solutions are executed effectively. Collaborating with the account manager, you will manage the post-sale technical delivery of projects, developing relevant materials for your needs. Our projects undergo a multi-stage process to ensure seamless activation, which you will document for future reference. Additionally, you will support the Pre-Sale team with technical system capabilities, assist with escalated implementation tasks, and contribute to the enhancement of our KnowledgeBase. During peak periods, you may be called upon to assist other departments as needed. Responsibilities: Consult with clients to identify alternative solutions for their telephony setup Create comprehensive, client-friendly call flow maps Ensure accurate and controlled implementation and testing of projects upon going live Provide technical support to account management teams Offer training and assistance with complex casework Required Experience: Experience in implementation roles involving cloud telephony or similar technologies Proficient technician experienced with various portal-based telephony systems Key accounts experience is preferred Ability to communicate, support, and consult with clients and account management via phone or email Experience in an office-based environment

Join our dynamic team at PA Consulting as a Cloud Architect, where you will play a pivotal role in designing and implementing innovative cloud solutions for our clients. Your expertise will help businesses transform their operations through cutting-edge technology and strategic cloud adoption.

NO PRIOR EXPERIENCE NECESSARY, COMPREHENSIVE TRAINING PROVIDEDEmbark on an exciting journey into the realm of Cloud Computing with us.In light of a significant skills gap in the industry, there is a high demand for AWS Cloud Computing Engineers.We collaborate with a network of employers eager to hire newly trained professionals who are enthusiastic about a career in Cloud Computing.Our training programs equip you with the essential knowledge, skills, and certifications needed to excel. After completion, we will connect you with our employer partners to help fulfill critical roles within this thriving sector.Join our complimentary AWS Career Webinar by clicking 'Apply for this job,' and we will forward you the joining link. After attending this free online event, you can determine if this career path aligns with your aspirations.

Role overview ubds is hiring a DevOps Engineer with a focus on multi-cloud environments in Manchester, England. This position works closely with colleagues from different disciplines to build and maintain infrastructure that supports multiple cloud platforms. What you will do Design and implement infrastructure solutions that scale and remain reliable across several cloud providers Work alongside cross-functional teams to deliver projects and support ongoing operations Automate workflows and deployment processes to improve efficiency Maintain high availability for services and contribute to continuous improvement efforts

Vix Technology is seeking a Cloud Engineer in Manchester to support and maintain cloud infrastructure, with a strong focus on AWS environments. This position plays a key role in ensuring secure, efficient, and reliable operations within a DevSecOps culture. The Cloud Engineer will work closely with engineering teams to troubleshoot technical issues, deploy solutions, and uphold operational best practices. What you will do Support daily operations, maintenance, and security for both production and non-production cloud environments, following ITSM guidelines. Deploy solutions on AWS and address technical challenges as they arise. Collaborate with engineering teams to encourage best practices in a DevSecOps setting. Build and maintain CI/CD pipelines to streamline development workflows. Develop and update internal documentation to ensure consistent operations. Requirements Experience configuring and supporting AWS cloud-native solutions. Knowledge of Active Directory, DNS, and core networking concepts. Proficiency in scripting languages such as PowerShell or Python; familiarity with C# or Java is a plus. Comfort working in agile environments and applying DevSecOps principles. Experience with infrastructure-as-code tools like CloudFormation, CDK, or Terraform. Background in system monitoring and remediation using tools such as Splunk or CloudWatch. Understanding of security best practices, ITSM frameworks, and a customer-focused approach. Work environment Vix Technology fosters a collaborative workplace where sharing diverse perspectives is encouraged. Team members have opportunities for professional growth and contribute to projects that shape public transit systems around the world.

Join UBDS Group as a Senior DevOps Engineer, where you will design, build, and manage cutting-edge cloud-based solutions across complex transformation projects. This pivotal role demands extensive proficiency in multi-cloud platforms such as AWS and Azure, emphasizing automation, scalability, and robust service delivery.As a Senior DevOps Engineer, your contributions will empower engineering teams to deliver exceptional, high-quality solutions by leveraging contemporary DevOps methodologies, platform engineering, and cloud-native tools.Key Responsibilities Architect, develop, and sustain cloud-based services and infrastructure across AWS and Azure environments. Create and uphold CI/CD pipelines for reliable and consistent deployment processes. Design and manage Infrastructure as Code (IaC) to ensure scalable and secure environments. Facilitate multi-cloud strategies, guaranteeing interoperability and uniformity across AWS and Azure. Partner with development and data teams to integrate DevOps best practices throughout the delivery lifecycle. Maintain high availability, performance, and security of cloud services. Establish monitoring, logging, and alerting systems to enhance operational excellence. Advocate for automation and standardization to minimize manual workflows and boost efficiency. Assist in incident management, troubleshooting, and root cause analysis. Drive continuous improvement of tools, processes, and engineering standards.Skills & ExperienceEssential Extensive experience in DevOps engineering within cloud environments. Proven track record of developing and supporting cloud-based services. Proficient in AWS and Azure (multi-cloud) platforms. Hands-on expertise with CI/CD tools and pipelines (e.g., GitLab, GitHub Actions, Azure DevOps). Strong knowledge of Infrastructure as Code (e.g., Terraform, ARM, Bicep, or similar). Familiarity with containerization and orchestration (e.g., Docker, Kubernetes). Experience implementing monitoring and logging solutions (e.g., CloudWatch, Azure Monitor, Prometheus, Grafana). In-depth understanding of cloud networking, security, and identity management. Experience working in agile, collaborative delivery environments.Desirable Experience in public sector or regulated environments. Awareness of platform engineering and reusable infrastructure patterns. Experience supporting data platforms or event-driven architectures. Knowledge of security best practices and compliance frameworks. Familiarity with serverless architectures (e.g., AWS Lambda, Azure Functions).Security Requirements This position may necessitate Security Clearance (SC). Candidates must be eligible and prepared to undergo the clearance process.

Matillion creates an intelligent data integration platform that helps organizations get more from their data. The company’s Data Productivity Cloud and Maia (AI-driven virtual data engineers) set new standards for building and managing data pipelines. Collaboration and shared purpose drive the team, known as #TeamGreen. Role overview The Cloud Operations Analyst role is based in Manchester and centers on the reliability, scalability, and security of Matillion’s cloud-native platforms. This position works closely with a Senior Cloud Analyst and covers AWS, GCP, and Azure environments. The work blends cloud infrastructure, FinOps, and SRE responsibilities, calling for a hands-on approach and a proactive mindset. Beyond resolving tickets, the role involves analyzing platform performance, driving cost efficiencies, overseeing FinOps governance, and using AI tools to boost productivity for both the individual and the team. What you will do Monitor and maintain cloud infrastructure across AWS, GCP, and Azure Work with senior team members to ensure platform reliability and security Analyze system performance to identify improvement areas Drive cost efficiency and oversee FinOps governance Implement AI tools to streamline operations Who this role suits This position fits those early in their cloud careers who want to learn deeply, work independently, and help build scalable solutions. Initiative and attention to detail are essential. Work location and schedule This is a hybrid position based in Manchester. Team members meet in the office two days per week to support in-person collaboration.

No Prior Experience Necessary - Comprehensive Training ProvidedEmbark on an exciting new career in Cloud Computing with us!With a significant skills gap in the tech industry, demand for IT Technicians, AWS Cloud Computing Professionals, and Cyber Security experts is at an all-time high. We collaborate with a network of employers eager to hire freshly trained tech professionals, particularly in the Cloud Computing field.Our Career Academy Programs are designed to connect students with potential employers, helping to fulfill critical roles in this ever-evolving sector.Join our complimentary AWS Webinar this weekend by clicking 'Apply for this job', and we will provide you with the joining link shortly. Note that the webinar is informational only and does not guarantee employment.

Join UBDS Group as a Senior Data Engineer, where you will be at the forefront of designing, developing, and enhancing scalable data platforms within intricate transformation initiatives. This pivotal role demands extensive knowledge in cloud data engineering, architecture, and DevOps methodologies, with proficiency in both AWS and Azure environments.Your contributions will be crucial in driving high-quality data integration, facilitating advanced analytics applications, and delivering solid, reusable data solutions that align with client objectives.Key Responsibilities Architect and implement scalable, automated data pipelines utilizing cloud-native technologies such as Spark, while integrating with on-premise data sources as necessary. Develop and manage event-driven data architectures, maximizing pipeline efficiency, parallel processing, and proactive risk identification (e.g., fraud detection scenarios). Construct and oversee data access layers and ETL frameworks, allowing for both self-service and ad-hoc data asset onboarding. Innovate reusable data engineering patterns and tools to enhance productivity, scalability, and uniformity across projects. Employ DevOps and software engineering best practices, including Infrastructure as Code (IaC) and Continuous Integration/Continuous Deployment (CI/CD) pipelines. Collaborate with multidisciplinary teams to ensure high standards of data integration, governance, and performance. Operate across hybrid cloud frameworks (AWS and Azure), ensuring secure, resilient, and scalable solutions. Assist in the deployment and optimization of data solutions leveraging services such as: AWS: EC2, EMR, S3, Lambda Azure: Blob Storage and associated services Align efforts with client data strategies, governance frameworks, and security requirements. Foster knowledge sharing and skill enhancement within both UBDS and client teams.

Version 1 is seeking a Senior Oracle Cloud Financials Functional Consultant to join its Enterprise Applications department. This role supports clients as they update and improve their financial systems using Oracle Cloud Financials. The position can be based in any of the company’s offices in London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, or Belfast. Role overview This consultant works directly with clients to understand their finance operations and business needs. The focus is on designing, recommending, and implementing Oracle Cloud Financials solutions that help clients modernize and streamline financial processes. Main responsibilities Analyze client requirements related to finance operations Design and recommend Oracle Cloud Financials solutions tailored to client needs Lead and support Oracle Cloud Financials implementations Collaborate with cross-functional teams to deliver projects within agreed timelines and scope Apply expertise to help shape clients’ financial operations and support their strategic goals Requirements Significant hands-on experience with Oracle Cloud Financials Proven ability to analyze and translate business requirements into effective technical solutions Experience guiding clients through digital transformation projects Comfort working with teams from various disciplines and backgrounds

bet365 is looking for a Data Engineer with experience in Google Cloud Platform (GCP) to join the team in Manchester. This position centers on building and maintaining data pipelines that support analytics projects across the company. Role overview The Data Engineer will design, develop, and manage data pipelines on GCP. The work involves ensuring data flows efficiently and remains accessible for analytics teams. A strong background in cloud technologies is essential for optimizing the company's data infrastructure. What you will do Design and construct data pipelines using Google Cloud Platform tools Maintain and improve existing data infrastructure Support seamless integration and data accessibility for analytics teams Requirements Experience with Google Cloud Platform in a data engineering context Background in designing, building, and maintaining data pipelines Ability to optimize data infrastructure for analytics needs

Version 1 seeks a Senior Oracle Cloud PPM Functional Consultant for an outside IR35 contract. This position offers flexibility to work from several major UK cities, including London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, or Belfast. Key responsibilities Advise clients on best practices and solution options for Oracle Cloud Project Portfolio Management (PPM). Translate business requirements into actionable technical solutions using Oracle Cloud applications. Support the design and implementation of project performance management systems tailored to each client. Share Oracle Cloud expertise to help clients maximize the value of their technology investments. Locations Positions are available in London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, and Belfast.

Join Anaplan, a group of creative thinkers dedicated to revolutionizing business decision-making with our cutting-edge AI-enhanced scenario planning and analysis platform. Our mission is to empower our clients to surpass their competition and thrive in their respective markets.What brings Anaplanners together, regardless of their roles or locations, is our unwavering commitment to our customers’ success and our vibrant Winning Culture.Our clientele includes some of the most prestigious names in the Fortune 50, such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among over 2,400 global organizations that trust our top-tier platform.Our Winning Culture fuels our teams of innovators. We value diverse perspectives and ideas, embrace leadership at all levels, strive for ambitious goals, and celebrate our achievements—both significant and small.Guided by principles that prioritize strategy, values, and disciplined execution, you will find inspiration, connection, growth, and rewards here. Your unique qualities are not just welcomed; they are essential. Join us to create what’s next—together!We are seeking a skilled Cloud Infrastructure Engineer to become a vital part of Anaplan’s Platform Infrastructure Team. In this role, you will manage the public cloud and Kubernetes infrastructure that supports Anaplan’s SaaS product offerings. Your responsibilities will encompass a wide array of tasks, directly influencing our growth through improvements in platform reliability, developer experience, and cost efficiency.The ideal candidate will have prior experience in high-performing DevOps teams supporting production environments and a genuine passion for technology and continuous learning. Anaplan leverages a diverse technical stack, including all three major public cloud providers, an OpenStack private cloud, and Kubernetes for orchestrating our microservices architecture. We extensively utilize Terraform for infrastructure as code, Grafana and OpenTelemetry for observability, along with a suite of automation tools common in DevOps environments.This is a hybrid working position at our York or Manchester location, reporting directly to the Engineering Management team.Your ImpactProvision and maintain cloud infrastructure, Kubernetes clusters, and in-cluster servicesDesign and implement new services and functionalities to enhance developer experience, improve platform reliability, and optimize costsTroubleshoot and lead the resolution of production-impacting issues, typically when the issue arises...

Version 1 is hiring a Senior Oracle Cloud P2P Functional Consultant for locations including London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, and Belfast. Role overview This position centers on delivering solutions within Oracle Cloud applications, with a focus on the Procure-to-Pay (P2P) process. The consultant will support clients in improving and optimizing their procurement operations. Key responsibilities Work closely with stakeholders to understand procurement requirements and business goals. Ensure smooth integration and effective use of Oracle Cloud P2P functionalities. Help clients optimize procurement workflows using Oracle Cloud tools. Requirements Strong experience with Oracle Cloud applications, particularly in P2P modules. Ability to collaborate with stakeholders and deliver tailored procurement solutions.

Join our dynamic team at Adler & Allan as a Multi-Skilled Technician, where you will be integral in maintaining and enhancing the operational capabilities of our facilities. We are looking for an innovative individual who thrives in a fast-paced environment and is eager to contribute to a variety of technical tasks, ensuring our equipment runs at peak performance.In this role, you will be tasked with troubleshooting, repairing, and maintaining a wide range of systems and equipment. Your expertise will help us deliver exceptional service to our clients while promoting safety and efficiency.

Join Version 1 as an Oracle Fusion Cloud Integration & Extension Consultant, where you will leverage your expertise to drive innovative integration solutions and extensions for our dynamic clients. You will work closely with cross-functional teams to optimize Oracle Cloud applications and deliver exceptional results.Your role will involve analyzing client requirements, designing integration strategies, and implementing solutions that enhance business processes. As a key player in our Enterprise Applications department, you will contribute to elevating the client experience through effective use of Oracle Fusion technology.

Join UBDS Group as a Senior Test Engineer, where you will be pivotal in enhancing our test automation and data validation strategies to support intricate data and cloud transformation initiatives. This position is tailored for engineers with substantial expertise in ETL testing, modern automation frameworks, and cloud-native data solutions.In this role, you will design, build, and refine automated testing solutions, guaranteeing data quality and reliability while aligning with our clients' strategic goals.Key ResponsibilitiesDevelop and deploy automated test frameworks for data pipelines, ETL processes, and cloud-based systems.Lead data validation efforts, ensuring accuracy, completeness, and integrity across complex datasets.Create and maintain test automation using Python and pytest, employing TDD and BDD (Behave) methodologies.Generate and manage test data for effective ETL and data warehousing validation.Drive continuous improvement in automation frameworks, promoting efficiency, reusability, and scalability.Collaborate with engineering teams to integrate shift-left testing practices throughout the development lifecycle.Engage in peer and code reviews, alongside CI/CD processes, to maintain the quality and consistency of deliverables.Support cloud adoption initiatives, leveraging platforms like AWS and Azure, as well as technologies such as Kafka.Identify opportunities for re-use and standardization, contributing to a comprehensive toolbox of data engineering and testing patterns.Ensure testing outcomes are aligned with client strategies, including Digital, Data, and Analytics objectives.Facilitate knowledge transfer and skill development within client teams to ensure sustainable delivery.

Version 1 is hiring a Senior Oracle PPM Cloud Functional Consultant to join its UK team. This role can be based in London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, or Belfast. Role overview This position focuses on supporting clients with Oracle Project Portfolio Management (PPM) Cloud applications. The consultant will play a key part in shaping and delivering solutions that align with each client’s business objectives. What you will do Partner with clients to understand their requirements and project goals for Oracle PPM Cloud. Design and implement Oracle PPM solutions tailored to specific business needs. Work alongside cross-functional teams throughout the project lifecycle. Apply analytical thinking and Oracle Cloud expertise to drive successful outcomes and improve client satisfaction. Requirements Extensive experience with Oracle PPM Cloud applications. Ability to engage directly with clients to identify and solve business challenges. Track record of delivering solutions that enhance project performance. Comfort working collaboratively with a range of teams and stakeholders.

Join the innovative team at UBDS Group as a Data Engineer specializing in Multi-Cloud environments. In this pivotal role, you will play a crucial part in designing, developing, and optimizing data platforms that drive complex transformation programs. We are looking for an engineer with practical experience in data pipelines, cloud platforms, and ETL processes who is eager to enhance their skills in a collaborative and results-oriented environment.Your contributions will be vital in building dependable, scalable data solutions that facilitate analytics, reporting, and operational use cases.Key Responsibilities Design and maintain data pipelines and ETL processes leveraging cloud-native technologies (e.g., Spark). Assist in integrating cloud and on-premise data sources effectively. Support the implementation of event-driven data pipelines to enhance performance and scalability. Help develop data access layers and reusable ETL components. Facilitate the onboarding of new data sources, focusing on the preparation and transformation of datasets. Collaborate with senior engineers to uphold data engineering best practices and standards. Contribute to CI/CD pipelines and Infrastructure as Code (IaC) initiatives. Operate within AWS and Azure environments, assisting with the deployment and maintenance of data solutions. Engage with services such as: AWS: EC2, EMR, S3, Lambda Azure: Blob Storage and associated services Work alongside cross-functional teams to ensure data quality, reliability, and performance. Participate in knowledge-sharing and continuous improvement activities.Skills & ExperienceEssential Proven experience in data engineering or ETL development. Familiarity with data pipelines and data processing frameworks (e.g., Spark or similar). Proficiency in cloud platforms (AWS and/or Azure; experience with both is highly desirable). Solid understanding of ETL processes and data integration concepts. Basic experience with Infrastructure as Code (e.g., Terraform) and/or CI/CD tools (e.g., GitLab). Knowledge of key services such as: AWS: EC2, S3 (with EMR/Lambda experience being beneficial) Azure: Blob Storage Understanding of version control and collaborative development practices. Awareness of data security and governance considerations.Desirable Experience with event-driven architectures or streaming technologies. Background in data access layers or data platform design. Experience in public sector or regulated environments. Knowledge of cloud networking fundamentals. Familiarity with fraud analytics or large-scale data use cases.Security Requirements This position requires Security Clearance (SC). Candidates must be eligible and willing to undergo the clearance process.

Version 1 is seeking a Senior Oracle Cloud Financials & Tax Functional Support Consultant to work with clients in London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, and Belfast. This position centers on supporting organizations that use Oracle Cloud for their financial and tax operations. Key responsibilities Provide functional support for Oracle Cloud Financials and Tax modules Assist with the implementation and ongoing optimization of Oracle Cloud solutions in finance Ensure client processes align with relevant tax regulations Identify and contribute to improvements in financial workflows Team approach The team values collaboration and practical expertise. Consultants work closely together and with clients to deliver consistent support and solutions for Oracle Cloud financial and tax systems.