KYC Analyst

Role overview The KYC Analyst at g-mass in Manchester plays a key part in safeguarding the company against financial crime. This position centers on performing thorough Know Your Customer (KYC) reviews to ensure all customer information meets strict regulatory standards and supports ongoing compliance efforts. What you will do Carry out detailed KYC reviews …

About Kroo Kroo aims to build the world’s leading social bank. The team believes banking can be a force for good, improving lives and supporting positive change for the planet. Every day, colleagues from technology, customer experience, marketing, legal, and banking backgrounds work together to make this vision real. Role Overview: KYC Onboarding Specialist The KYC Onboarding Specialist will help shape the customer journey at Kroo. Curiosity about customer behavior and a drive to deliver excellent service are essential. This position works closely with cross-functional teams, including product and development, to improve onboarding processes and support the wider organization. What Sets Kroo Apart Strong focus on personal development and skill growth Collaboration with diverse, experienced professionals A culture that values people and teamwork Location Based in Manchester, England, United Kingdom.

Join Deliveroo as a Real-Time Analyst / Dialler Analyst in our SMB division, where your expertise will play a vital role in enhancing the productivity of our outbound teams. You will collaborate closely with your manager to ensure optimal staffing levels throughout the day, enabling us to meet our ambitious targets. Your responsibilities will encompass real-time activity management, intra-day reporting, dialler system optimization, and empowering our Team Leaders to deliver exceptional partner experiences.Key Responsibilities:Real-Time Monitoring: Leverage advanced monitoring tools to assess productivity against schedules. Provide intra-day reporting to Team Leaders to maintain adherence.Compliance Training: Mentor Team Leaders on improving call-related performance metrics such as AHT, Talk Time, Admin Time, and ACW Time.Staffing Oversight: Manage the WFM system to accurately track on-phone time, off-phone time, and employee absences.Dialler Strategy: Develop and implement dialler campaigns, managing settings to optimize agent talk time, contact rates, and overall performance. Provide thorough campaign summaries and post-analysis.Optimization Analysis: Conduct comprehensive analyses of shifts to determine ideal agent schedules for outbound activities and recommend staffing levels based on shrinkage patterns.Communication Leadership: Facilitate weekly performance meetings, fostering discussions about insights and operational challenges. Maintain communication with Team Leaders, HOD, and agents for real-time updates and strategic alignment.Reporting Excellence: Generate regular reports on WFP, productivity, and dialler performance, documenting best practices and contributing to standard operating procedures for SMB teams.

Join Shawbrook Bank as an IT Risk and Controls Analyst, where you'll play a pivotal role in strengthening our information security framework. We are seeking a detail-oriented professional with a solid understanding of IT risk management and control processes. You will be responsible for identifying vulnerabilities, assessing risks, and ensuring compliance with regulatory standards. If you’re passionate about safeguarding digital assets and enhancing our security posture, we want to hear from you!

Join Shawbrook Bank as a Corporate Leverage Analyst in Manchester, where you will play a pivotal role in evaluating and analyzing corporate leverage opportunities. Your analytical skills will contribute to informed decision-making within our Structured Lending department, ensuring the bank's continued growth and success.

Vix Technology seeks a Sales Operations Analyst for its Manchester office. The company delivers smart transport solutions, including contactless payment systems and integrated transit networks used by millions worldwide. This position supports commercial operations and brings structure and insight to business development and management activities. Main responsibilities Build pricing models and prepare commercial proposals to support the sales process. Organize and manage bids, tenders, and ongoing sales activities. Work closely with sales, finance, and delivery teams on project costing and accounting tasks. Monitor and analyze commercial performance for projects and accounts. Maintain consistency in sales processes, documentation, and reporting. Review deals to ensure they are commercially viable and financially sound. Opportunities in this role Direct involvement with commercial deals and large-scale projects. Collaboration with sales, finance, and delivery teams. Development of skills in pricing, negotiation, and commercial strategy. Ability to influence and improve team processes. What to expect at Vix Technology Work on technology shaping public transport systems globally. Join a collaborative team with international reach. Career paths in commercial, finance, or sales leadership roles are available. Who thrives in this role Analysts who enjoy working with both data and people. Individuals who like turning disorganized processes into structured workflows. Those early in their careers seeking meaningful responsibility and visibility. This position is based in Manchester, England, United Kingdom.

Junior Business AnalystLocation: ManchesterSalary: £25,000 - £35,000Type: PermanentJoin an exciting and innovative company specializing in enterprise platforms and mobile solutions!Are you a proactive and creative business analyst who thrives on continuous innovation? If you enjoy making impactful improvements and designing systems from scratch, we want you! Your ability to foster excellent relationships with clients of all sizes and manage projects with a stakeholder-centric approach will be key to your success in this role.About UsOur client is a dynamic organization committed to delivering cutting-edge enterprise platforms and mobile solutions. With two successful teams in the UK and India, they exemplify a modern, multicultural work environment. Recently backed by significant investment, they are set to expand their presence in the UK market with a new product launch.Role OverviewReporting directly to the Head of Services and Products, you will play a vital role in gathering and managing requirements throughout the system development lifecycle. You will guide new clients and existing customers, ensuring that functional characteristics are clearly defined and understood. Additionally, you will support the management of ongoing client relationships and the delivery of services across multiple accounts.Key Responsibilities· Collaborate with customers to identify and document technical requirements.· Ensure effective system implementation in partnership with clients.· Provide outstanding post-sales and operational support to all customers.· Manage small development projects utilizing methodologies such as Scrum, Kanban, or Waterfall.

Join our client, a distinguished legal services provider, as a Contracts Analyst. They deliver innovative solutions that effectively address complex challenges, seamlessly blending legal expertise with business acumen. With a global presence, they serve high-profile companies in the Global 500 and Fortune 50.Location: ManchesterSalary: £35K - £45KOVERALL PURPOSE OF JOB:The Contracts Analyst plays a vital role within the Global Contracting & Commercial Solutions Group, focusing on commercial and contractual analysis. You will provide support across various client sectors including Manufacturing, Retail & Consumer, Public Sector, Healthcare, Automotive, and Banking & Insurance, offering guidance on technology and outsourcing agreements.Remote work experience is essential, along with a willingness to seek guidance from senior team members when necessary. Occasional travel may be required.

We are seeking a highly skilled Senior Commercial Data Analyst to join our dynamic team at phmg in Manchester. In this role, you will leverage your analytical expertise to drive data-driven decisions that enhance our commercial strategies.As a Senior Commercial Data Analyst, you will be responsible for analyzing large datasets, generating insights, and presenting findings to stakeholders. You will collaborate with cross-functional teams to develop predictive models and improve overall business performance.This is an excellent opportunity for a passionate data professional to contribute to a growing organization and make a significant impact.

Join Our Team as an Associate Consultant - Analyst!Location: Manchester, England, U.K. - Hybrid Working ModelAt CMSPI, we are redefining the payments landscape, navigating the exhilarating transformation in the world of payments. As payment volumes soar and options expand, complexity rises, placing retailers at the forefront of this evolution. Our mission is to revolutionize payments for merchants and retailers globally. As a rapidly growing company, we serve as the trusted payments advisor for Global 500 merchants, delivering significant cost savings, remarkable sales growth, and enhanced strategic insights.As an Associate Consultant - Analyst, you will be integral to our journey toward becoming the leading payments supply chain consultancy worldwide. We are seeking a data-driven individual who will play a crucial role within our consulting team, utilizing their analytical skills to uncover opportunities that enhance our clients' payment strategies.Role Overview:In this role, you will collaborate with senior associates, engagement managers, and consulting leadership to understand client goals and help them navigate the complexities of their evolving payment ecosystems. Your primary focus will be to provide powerful data insights that lead to tangible improvements in clients' payment strategies and supplier arrangements.As part of our dynamic team, you will follow CMSPI’s refined processes, supporting our delivery teams in identifying, investigating, and presenting optimization initiatives to some of the most exciting brands in the world. The role offers a significant opportunity for career growth while developing your commercial, technical, and leadership skills.Key Focus Areas:Conduct comprehensive analysis on client payment data and processes, utilizing benchmarking data and industry research.Create accurate reports and communicate findings to clients through various platforms, including Excel, Power BI, and presentations.Employ CMSPI methodologies to propose enhancements to client arrangements supported by detailed analysis.

Role overview ubds is hiring a Senior Business Analyst Consultant in Manchester, England. This position focuses on delivering practical insights that help clients make informed strategic choices. The role requires working closely with both clients and internal teams to identify opportunities for improvement and assist with introducing new solutions. What you will do Examine business processes and data to spot trends and highlight areas for growth Collaborate directly with clients and stakeholders to collect requirements and clarify business objectives Assist with designing and rolling out solutions that address client needs Present findings and recommendations clearly and succinctly

Teamwork Makes the Stream Work. Join Roku in Transforming Television.Roku is the leading TV streaming platform across the U.S., Canada, and Mexico, and we aim to power every television worldwide. Pioneering streaming technology, our mission is to connect consumers with their favorite content while enabling publishers to build and monetize substantial audiences, and providing advertisers unique opportunities to engage effectively.Your journey at Roku begins with a chance to make meaningful contributions from day one. As a rapidly growing public company, we value all team members and offer opportunities to delight millions of viewers globally while gaining invaluable experience across various domains. About the Trust Engineering TeamOur Trust Engineering team is a dedicated group of professionals committed to information security. We focus on safeguarding our customers, partners, devices, services, infrastructure, and data. Collaboratively, we share insights and expertise to stay ahead in the field.Join our dynamic team that thrives on challenges and celebrates achievements together. Role OverviewAs a SOC Analyst on the Trust Engineering team, you will support the design, implementation, and management of Roku's comprehensive security systems and controls affecting a global user base.Your key responsibilities will include aiding in the development of security controls, managing and maintaining SIEM/SOAR tooling and threat intelligence platforms, technical incident response, vulnerability management, risk assessment, and serving as a primary contact for the future outsourced Tier 1 SOC function.Collaboration with teams within Trust Engineering and across the organization will be essential to foster, develop, and influence robust security practices and postures.

About Matillion Matillion builds tools for intelligent data integration. Our Data Productivity Cloud helps organizations boost data productivity, and Maia supports teams as they design, build, and manage data pipelines more efficiently. Collaboration and mission-driven work are central to how we operate at Matillion. Role Overview: Revenue Recognition Finance Analyst The Revenue Recognition Finance Analyst will manage the revenue recognition process for Matillion’s global, consumption-based business model. This position sits within the finance team and works closely with Accounts Receivable, Sales Operations, IT, and FP&A to ensure accurate and compliant revenue reporting. What You Will Do Oversee the full revenue recognition process, focusing on compliance with IFRS 15 standards Review and interpret contract terms to support correct accounting treatment Collaborate with cross-functional teams including Accounts Receivable, Sales Operations, IT, and FP&A Contribute to automation and process improvement initiatives within the finance function Gain exposure to global accounting practices in a technology-driven environment Work Location This is a hybrid role based in Manchester. Team meetings take place in the Manchester office twice a week to encourage collaboration.

Embark on Your Financial Career!No Experience RequiredAre you eager to establish a career in a thriving office environment?Does a future in finance excite you?If so, this opportunity is tailor-made for you!With a significant skills shortage in the finance sector, there is a high demand for accounting and bookkeeping professionals.We are collaborating with a network of employers eager to hire newly trained individuals who are passionate about pursuing a career in various finance roles.Our comprehensive programs will equip you with the knowledge, skills, and certifications necessary for success. Upon completion, we will connect you with our employer network to help fill crucial positions in the industry.Join our FREE AAT Accounting Career Webinar by clicking 'Apply for this job', and we will send you the joining link. After attending this free online event, you can decide if this career path is right for you.

In response to our ongoing expansion, we are thrilled to announce several new openings for proactive and analytical individuals to join our esteemed Controls Analytics team. The ideal candidate will engage in all phases of project management, from pinpointing requirements and outlining project scope to spearheading the creation and implementation of robust controls analytics solutions. This position presents a unique opportunity to collaborate with prestigious clients on significant projects, working alongside a diverse array of construction professionals in a multidisciplinary setting.The Senior Project Controls Analyst will be pivotal in delivering advanced analytics and insightful data to bolster project controls functions for major infrastructure initiatives. This role is essential for aligning project risks, schedule performance, and cost forecasts with broader business objectives. The analyst will collaborate closely with various teams, including project managers, risk analysts, and commercial professionals, to improve project performance visibility and facilitate informed decision-making.Key ResponsibilitiesControls Analytics & Reporting:Create and oversee dashboards and reports that illuminate project status across all PMO functions at both project and program levels.Establish and track key performance indicators, identifying trends, deviations, and opportunities for improvement.Deliver clear and actionable insights to stakeholders, supporting effective governance decisions.Data Modelling & Analysis:Develop descriptive and predictive analytics models to evaluate potential project outcomes based on current data and trends.Risk & Performance Management:Partner with the risk management team to integrate data-driven risk models into the controls framework.Quantify and incorporate risk impacts into forecasts and contingency plans, providing a comprehensive view of project performance, including support for QSRA and QCRA.Stakeholder Engagement:Engage closely with project teams to assess requirements, define desired outcomes, and deliver customized analytics solutions.Articulate complex analytics insights and recommendations in an accessible manner to both technical and non-technical stakeholders.Compliance & Governance:Ensure that all controls analytics methodologies and practices comply with industry standards and regulatory requirements.Remain informed about advancements in analytics tools, techniques, associated technologies (including project controls software), and best practices within project and program management.

Join us at jobsforhumanity as a Data Analyst, where you will play a pivotal role in interpreting and analyzing complex data sets to drive decision-making and strategic initiatives. You will collaborate with cross-functional teams to provide insights that enhance our services and impact within the community.

Location: Manchester | Hybrid (2 days in office)~15 Apprenticeship Opportunities AvailableLaunch Your Career in Financial Crime DetectionAt Kroo, we prioritize financial crime prevention as a fundamental aspect of safeguarding our customers and maintaining the integrity of our banking operations.This apprenticeship serves as a structured entry point into financial crime operations, offering practical experience in transaction monitoring, alert investigations, and risk assessments within a regulated banking environment.You’ll acquire essential skills for identifying fraud, money laundering, and other financial crime typologies, complemented by formal training and ongoing mentorship.Your RoleAs an Apprentice Financial Crime Analyst (Detection), you will play a key role in monitoring and investigating customer activities to uncover potential financial crime risks.In the Financial Crime Operations team, your responsibilities will include:Monitoring customer transactions with detection systems to identify unusual patterns and behaviors.Investigating transaction monitoring alerts, evaluating risks, and deciding on appropriate actions.Applying financial crime typologies across fraud, AML/CTF, sanctions, and suspicious activities.Conducting enhanced due diligence reviews as necessary.Utilizing internal and external intelligence tools to develop a risk-based understanding of customer activities.Creating clear, structured case notes and investigation summaries for audit and regulatory compliance.Assisting with escalation decisions, including referrals to senior analysts or SAR evaluations.Collaborating with customer operations and other teams to manage risks and resolve cases effectively.Contributing to the continuous improvement of detection processes and controls.You will work within defined risk frameworks while gradually enhancing your judgment and decision-making skills over time.Training and DevelopmentStructured training will be provided before and during your apprenticeship, covering:Core financial crime knowledge (AML, fraud, sanctions, ABC).Operation of transaction monitoring systems.Investigation techniques and case handling methodologies.Regulatory expectations within the UK banking sector.Hands-on shadowing and coaching from seasoned analysts.This training is designed to equip you with foundational knowledge, progressing to the ability to manage lower-risk cases independently.

Matillion creates an intelligent data integration platform that helps organizations get more from their data. The company’s Data Productivity Cloud and Maia (AI-driven virtual data engineers) set new standards for building and managing data pipelines. Collaboration and shared purpose drive the team, known as #TeamGreen. Role overview The Cloud Operations Analyst role is based in Manchester and centers on the reliability, scalability, and security of Matillion’s cloud-native platforms. This position works closely with a Senior Cloud Analyst and covers AWS, GCP, and Azure environments. The work blends cloud infrastructure, FinOps, and SRE responsibilities, calling for a hands-on approach and a proactive mindset. Beyond resolving tickets, the role involves analyzing platform performance, driving cost efficiencies, overseeing FinOps governance, and using AI tools to boost productivity for both the individual and the team. What you will do Monitor and maintain cloud infrastructure across AWS, GCP, and Azure Work with senior team members to ensure platform reliability and security Analyze system performance to identify improvement areas Drive cost efficiency and oversee FinOps governance Implement AI tools to streamline operations Who this role suits This position fits those early in their cloud careers who want to learn deeply, work independently, and help build scalable solutions. Initiative and attention to detail are essential. Work location and schedule This is a hybrid position based in Manchester. Team members meet in the office two days per week to support in-person collaboration.

Mark43 is authorized to hire in Canada, the UK, and 36 U.S. states including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Please ensure that you are able to perform the position in one of the states listed above. Note that state locations and specifics are subject to change as our hiring requirements shift. Applicants must be authorized to work for any employer in the country in which the role is being hired. We cannot sponsor or take over sponsorship of an employment visa at this time.Mark43’s mission is to empower communities and the governments that serve them with technology that enhances safety and quality of life for all. We develop robust, scalable, and sophisticated software that establishes a new standard for the tools utilized by police, emergency services, and other public safety organizations. Our user base is diverse, and we are committed to fostering a wide range of perspectives, experiences, and ways of thinking within our team.We are looking for a highly skilled and empathetic Data Services Associate with a solid background in customer service and data analysis. This role is ideal for someone who is comfortable interacting with both technical and non-technical audiences and enjoys providing clear, practical guidance and support. Over time, this position will require working from our Manchester office or a customer site at least three days a week.Due to the sensitive nature of our engagements with UK public sector organizations, this role is subject to security vetting. Mark43 will sponsor and manage the vetting process, and employment is contingent on the successful candidate obtaining and maintaining the necessary security clearance.

The TeamJoin our dynamic Small Medium Business (SMB) team at Deliveroo, where we forge strong relationships with a multitude of independent restaurant and retail partners across Europe. Our mission is to ensure their growth and success on the Deliveroo marketplace. We manage the entire spectrum of partner interactions, from acquisition and onboarding to proactive account management, all through our Manchester-based contact center and our external partners.The RoleAs a pivotal member of our team, the Commercial Excellence Data Analyst will drive Deliveroo’s 2026 SMB operations objectives. You will harness your technical prowess and analytical skills to convert extensive interaction data into meaningful commercial insights. By utilizing NICE Interaction Analytics and LLM technology, you will enable scalable quality assessments, generate profound insights, and enhance agent effectiveness and productivity, ultimately boosting commercial performance within the SMB Hub. This role will position you as the technical expert for NICE and the analytical backbone of the Commercial Excellence team.Your ResponsibilitiesServe as the key technical liaison with suppliers, overseeing system development, configuration, testing, troubleshooting, and ongoing optimization.Oversee the comprehensive configuration of Interaction Analytics, Speech Analytics, and LLM auto-scoring, including prompts, scorecards, workflows, user accounts, and permissions.Identify and resolve data quality, performance, or automation challenges to ensure high-quality, scalable analysis.Deliver in-depth analytical insights across various SMB business areas, prioritizing requests from leaders and senior stakeholders.Translate complex datasets into clear, actionable insights that connect agent behavior, call quality, merchant sentiment, and commercial results.Manage all SMB Hub reporting for the Commercial Excellence team.Automate reporting processes to minimize manual workload and enhance scalability.Facilitate the transition to AI-driven quality assessments by streamlining calibration processes and increasing consistency across evaluations.