Print Production Specialist / Client Service Representative - 1st Shift

Join our dynamic team at RR Donnelley as a Print Production Specialist / Client Service Representative on the 1st Shift. This role is pivotal in ensuring that our clients receive top-notch service and that print production runs smoothly and efficiently. You will be responsible for managing client communication, overseeing production schedules, and ensuring quality standards are met. This is a fantastic opportunity for those looking to grow their career in a fast-paced environment.

We are seeking a dedicated and skilled 1st Shift Manufacturing Manager to lead our manufacturing operations in Manchester. In this pivotal role, you will oversee production processes, ensure quality standards, and drive continuous improvement initiatives. Your leadership will be crucial in fostering a productive work environment and achieving operational excellence.

Role: Client Services Manager Location: Old Trafford, M16 OPQ Hours: 4pm - 1am (Tuesday - Friday, 4 days a week) Compensation: £45,000 base salary with an OTE of £65,000 As a Client Services Manager on the New Client Activation team, you will be instrumental in ensuring an exceptional client experience while fostering the growth and performance of your team. Reporting directly to the Client Services Manager, you will lead by example, maintaining high standards, assisting in daily operations, and coaching team members to meet and exceed their performance targets. You will be a visible and trusted leader who brings clarity, enthusiasm, and accountability, contributing to a vibrant, high-performing environment where individuals feel empowered to develop and succeed. Key Responsibilities: Lead by example with a hands-on approach, assisting the Client Services Manager in achieving team and operational goals. Establish clear expectations, uphold KPIs and quality standards, and monitor individual and team performances, addressing any issues in a timely and constructive manner. Coach and develop team members through consistent feedback, call reviews, performance discussions, and support with personal development reviews (PDRs) and growth plans. Ensure a high-quality client experience by upholding standards across welcome calls, record-keeping, managing objections, and effectively handling complaints and escalations. Collaborate with peers and stakeholders to share insights, contribute to improvement initiatives, and foster a culture of accountability, teamwork, and continuous enhancement.

The A. O. Garcia Agency seeks a Client Benefits Representative to assist clients remotely from Manchester, New Hampshire. This role focuses on helping individuals understand their benefits and guiding them through available choices. The position is fully remote, offering flexibility in daily work routines. Key responsibilities Answer client questions about benefits plans and coverage Clearly explain plan options to help clients make informed decisions Provide attentive, timely service to create a positive experience What to expect Work from home with a remote setup Join a team that values support, growth, and development Opportunities to assist others and have a meaningful impact

Set up, adjust, and run various auxiliary binding machines, including those with multiple cutting heads and control systems (e.g., inkjet and mailing devices, case making & decorating equipment, folders, cutters, collators, stitchers, drills, and binding/gluing machines).Configure automatic bindery machines with multifunctional capabilities (such as power paper cutters, collators, folders, and speed binders), which can be electromechanically integrated with other devices to create a comprehensive bindery and finishing unit that processes printed materials into final products like books, catalogs, manuals, directories, and magazines.Conduct safety inspections of equipment to ensure operational integrity.May operate automatic adhesive binding machines (perfect binders) that handle multiple interconnected processing stations, receiving collated sheets or signatures and performing functions such as vibrating, milling, roughening, gluing, covering, and stacking completed products.Adjust settings to synchronize various workstations on a single machine effectively.Lead the production crew through all stages of the workflow.Oversee quality control, output, and productivity metrics.This position requires the ability to exert force occasionally (up to 50 lbs) and frequently (10-25 lbs), along with constant minimal force for object movement.Responsible for onboarding and mentoring new and existing team members as necessary.Perform additional responsibilities as required.Willingness to work overtime when needed.Shift Hours: 7 AM to 3 PM.

At boxxe, we believe that technology transcends hardware and software; it's fundamentally about people. Our commitment to nurturing meaningful relationships, coupled with deep expertise and practical know-how in technology, drives our mission. We prioritize our customers, partners, and the environment, and it is our dedicated team that truly makes the difference.We are on a mission to make technology human by understanding, collaborating, simplifying, caring, and delivering together.How You Fit into the Big Picture The 1st Line Support Engineer plays a crucial role in addressing user inquiries and IT challenges, ensuring that all requests are properly recorded in our ITSM tool and managed in accordance with our Service Level Agreements (SLAs). Each ticket must be validated and categorized for efficient processing. You will maintain clear and timely communication with service users from initiation to resolution, coordinating with internal client teams as necessary. Your role will also involve optimizing processes through analysis, reporting, and initiatives like automation, skills development, and knowledge sharing. Continuous professional development within our IT skill framework is essential to uphold and enhance service quality.Your Responsibilities Follow Incident, Major Incident, Problem, Knowledge, and Change Management protocols.Respond to incoming calls professionally and promptly.Assist users via phone, email, and the client ticket management system (ServiceNow).Document all tickets (requests, incidents, problems, and changes) within the client ticket management system.Monitor and escalate alerts from our monitoring platform.Provide support for computers, servers, and applications.Manage user accounts, including permissions and JLM processes.Escalate issues to 2nd and 3rd line support engineers as needed.Triage incoming tickets, assigning appropriate priority levels and support teams.Identify major incidents and escalate them to the major incident manager and relevant support teams.Follow up on tickets at designated intervals until resolution in line with SLAs.Complete standardized daily and weekly tasks assigned by your line manager, including monitoring alerts, backup reporting, patch management vulnerabilities, and end-user management.Maintain information security standards.Participate in a rotating Sunday Patch Management cycle for RH, OEL, and Windows servers (training will be provided).

The A. O. Garcia Agency seeks a Remote Client Services Associate to join the team in Manchester, New Hampshire. This position allows for work-from-home flexibility while serving as the first point of contact for clients. Key responsibilities Respond to client inquiries with clear and timely communication Address requests and questions efficiently Support positive client experiences in every interaction What we’re looking for Comfortable working remotely and managing tasks independently Strong written and verbal communication skills Motivated to provide attentive, reliable customer service Willing to contribute to a growing agency

We are seeking an enthusiastic and skilled 1st/2nd Line IT Support Engineer to join our dynamic team in Manchester. In this pivotal role, you will be responsible for the day-to-day management and maintenance of our systems, acting as the primary point of contact for users facing technical challenges.Your problem-solving expertise will be crucial as you troubleshoot a variety of technical issues, assist with cybersecurity initiatives, and adopt a proactive approach to your work.The responsibilities of this position include:Performing desktop maintenance primarily on Windows 10, along with some Apple and Android devices.Collaborating with the infrastructure team to support software rollouts and patches.Maintaining label and industrial printers.Providing application and user support, especially for Microsoft Office 365.Assisting with in-house custom application support (training provided).Managing Active Directory users.Helping to maintain enterprise antivirus solutions.Installing and troubleshooting hardware and software.Creating and updating internal documentation for the IT service desk.

Join Crossmark Inc. as a Product Demonstration Specialist! In this engaging role, you will showcase our innovative products to potential customers, delivering informative presentations that highlight their unique features and benefits. Your passion for our products will help drive sales and enhance customer satisfaction.

AECOM is hiring a Client Account Manager to join the Water Services team in Manchester. This role centers on developing and maintaining client relationships, with a focus on supporting water management projects. Key responsibilities Manage key accounts in the Water Services division Support project delivery from initial planning through completion Collaborate with clients to understand their needs and ensure satisfaction Facilitate project success through clear communication and coordination Location This position is based in Manchester.

Why Valtech? At Valtech, we pride ourselves on being a leading experience innovation company. As a trusted partner to some of the world’s most recognized brands, we provide our team members with ample growth opportunities, a culture driven by our core values, and the chance to influence the future of experience design.

Join df-capital as a National Client Manager, where you will take charge of managing and enhancing our key client relationships across the country. In this pivotal role, you will be responsible for ensuring client satisfaction, addressing their needs effectively, and driving business growth through strategic initiatives.Your excellent communication skills and ability to build rapport with clients will be crucial as you collaborate with various teams to deliver exceptional service. You’ll be expected to analyze client feedback and market trends to present innovative solutions that align with our clients' objectives.

Zenoti provides a cloud-based software platform tailored for the beauty and wellness industry. The system brings together online appointment scheduling, point-of-sale, CRM, employee management, inventory tracking, and marketing tools in one place. Businesses rely on Zenoti to simplify daily operations, manage costs, and strengthen customer relationships. More than 30,000 salons, spas, medspas, and fitness studios across over 50 countries use Zenoti. Well-known names such as European Wax Center, Hand & Stone, and CorePower Yoga depend on the platform to manage their businesses. Zenoti has achieved a $1 billion unicorn valuation, earned recognition as the Next Tech Titan from GeekWire, and secured an $80 million investment from TPG. The company was certified as a Great Place to Work for 2021-2022. More information is available at zenoti.com.

Join our dynamic team at RR Donnelley as a Bindery Operator II specializing in folder operation on the first shift. This role is essential in ensuring the quality and efficiency of our production processes. As a Bindery Operator, you will operate and maintain various bindery equipment, ensuring that all products meet our high standards of quality and productivity.

Role Overview Sequel Med Tech is seeking a Technical Product Support Specialist in Manchester, NH. This role focuses on supporting customers and helping them get the most from our medical technology products. What You Will Do Troubleshoot and resolve technical issues for customers Respond to product inquiries and provide clear guidance Work with the engineering team to improve product functionality What Helps in This Role Strong communication skills Technical problem-solving ability Comfort working directly with customers and technical teams

Join dev2 as a Customer Service Representative at Manchester Airport, where you will play a vital role in ensuring an exceptional experience for our travelers. As the first point of contact, you will assist passengers with inquiries, manage bookings, and resolve issues promptly and professionally. Your commitment to customer satisfaction will shine through as you navigate a fast-paced environment, ensuring every journey is a pleasant one.

Are you passionate about engaging with people and showcasing products? Join Crossmark as a Product Demonstrator and Events Specialist! In this immediate hire position, you will be responsible for representing renowned brands at events, providing demonstrations, and creating memorable experiences for potential customers.Your enthusiasm and communication skills will shine as you interact with attendees, answer questions, and drive product awareness. If you thrive in dynamic environments and love making a positive impact, this role is perfect for you!

Join our dynamic team as a Product and Event Demonstrator in Manchester! In this engaging role, you will showcase products at various events, highlighting their features and benefits to potential customers. Your enthusiasm and expertise will play a crucial part in driving sales and enhancing customer experience.

Role overview PHMG seeks a Client Engagement Director to lead client engagement efforts in Manchester. This role centers on managing client relationships, maintaining high satisfaction levels, and identifying new approaches to support business growth. What you will do Direct client engagement initiatives within the Manchester office Build and sustain strong client relationships Maintain high standards of client satisfaction Create and execute strategies that drive business growth Requirements Proven track record in client engagement positions Strong leadership skills Experience developing and nurturing client relationships Strategic thinker focused on practical solutions

Role Overview PHMG seeks a Client Success Team Leader to guide a client-focused team in Manchester. This role centers on supporting client satisfaction and driving positive results for every account. Main Responsibilities Lead and motivate a team dedicated to client success Develop and implement strategies to strengthen client engagement Monitor team performance and provide feedback Promote a collaborative, supportive work culture Spot opportunities to refine processes and improve service Ensure clients consistently receive attentive, high-quality support Location This position is based in Manchester.