Sales Development Representative (Education / Student Loan Services)

Join our dynamic team at getwingapp as a Sales Development Representative, specializing in Education and Student Loan Services. Based in Manila, Philippines, you will play a crucial role in managing student loan defaults and guiding graduates back to active repayment. Your primary responsibility will involve making outbound calls to students in default, prov…

Role overview The Sales Development Representative at D2L Corporation plays a key part in supporting the company's growth in Manila, Philippines. The position centers on discovering new business opportunities and building early relationships with organizations interested in educational technology solutions. What you will do Identify and qualify potential sales leads for D2L's products Develop and maintain connections with prospective clients Support the adoption of D2L's educational technology offerings

Join Our Team as a Sales Development Representative in Manila!This role is remote with some expectations for domestic travel.About OpenTableAs a leading platform in the dining industry, OpenTable has connected millions of diners with over 60,000 restaurant partners across 25 years. A part of Booking Holdings, Inc. (NASDAQ: BKNG), we are dedicated to empowering restaurants to succeed through innovative technology. We focus on enabling restaurants to enhance their guest experiences while maximizing operational efficiency.At OpenTable, every team member plays a crucial role in our mission. You will be joining a global team committed to excellence in hospitality and customer service.In your role as a Sales Development Representative for the Asia Pacific region, you will play a vital role in our sales efforts by identifying and nurturing new business opportunities. Your responsibilities will include engaging with potential restaurant clients, informing them about OpenTable's reservation and guest management solutions, and booking appointments for our Account Executives. Your communication skills and ability to foster relationships will be key to our continued success.Key Responsibilities:Qualify restaurant leads by applying an Ideal Customer Profile (ICP) to ensure alignment with OpenTable's offerings.Schedule sales appointments with qualified leads for Account Executives.Perform outbound prospecting through cold calls, emails, and social media to engage potential restaurant clients.Educate prospects about OpenTable's products and services, emphasizing their value for restaurant operations.Collaborate with Account Executives to develop strategies for targeted accounts and share insights to enhance conversion rates.Build and maintain strong relationships with restaurant decision-makers, establishing yourself as a trusted resource.Utilize customer relationship management software (e.g., Salesforce) to track prospect interactions and maintain accurate records.

Please whitelist the domains "lever.co" and "hire.lever.co" to ensure you receive our communications.Join Our Team as a Part-time Sales Development RepresentativeAbout Us:At GetWingApp, we specialize in delivering top-notch managed IT and cybersecurity solutions. We are passionate about fostering growth through effective outbound sales strategies. With the recent integration of ZoomInfo for lead generation, we are on the lookout for a dedicated Sales Development Representative (SDR) to spearhead our cold calling initiatives and appointment setting, all while upholding our robust security standards.Industry: IT Services / Cybersecurity (Managed Services)Objective: To amplify our outbound sales activities and enhance meeting bookings, while closely evaluating SDR performance for potential transition into a full-time role.Key Responsibilities:1.) Execute outbound cold calls and arrange appointments.2.) Accurately record call outcomes and notes in the CRM.3.) Facilitate warm handoffs and coordinate meetings with our internal sales team.4.) Perform ad-hoc tasks as required.Ideal Candidate Qualifications:• Minimum of 1 year experience in B2B Sales within IT/Cybersecurity.• Exceptional attention to detail, ensuring data accuracy and consistency.• Proven ability to achieve daily productivity targets and work autonomously in a dynamic environment.• Demonstrated success in outbound outreach efforts.• Familiarity with CRM systems.Software Tools & Platforms:• RingCentral (VoIP)• CRM (Provided by the client)• ZoomInfo (Lead generation tool provided by the client)Technical Requirements:• USB Headset with Noise-Cancellation capability.• Functional Webcam.• Main and backup computer with at least a 1.8 GHz processor and a minimum of 4GB RAM.• Main Internet Service Speed: Minimum of 25 Mbps wired connection.• Backup Internet Service Speed: Minimum of 10 Mbps.What We Offer:• Performance-based incentives.• Job security and stability.• Comprehensive paid training.• An inclusive and supportive culture.• Opportunities for professional upskilling.• 100% remote work arrangement.• A highly supportive team environment.• Career advancement prospects.• A fun and engaging work atmosphere.• Holiday and overtime pay.Work Schedule: Monday to Friday, 10:00 AM - 2:00 PM CST

AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. Our AvePoint Confidence Platform is relied upon by over 28,000 customers to secure, govern, and swiftly recover data across popular cloud environments such as Microsoft, Google, and Salesforce. We offer a comprehensive solution for lifecycle control and multi-cloud governance, ensuring minimal data loss and interruption while managing legacy data effectively. With a robust partner ecosystem of roughly 6,000 MSPs, VARs, and SIs, our solutions are accessible in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.At AvePoint, we prioritize the growth of our employees. Our culture thrives on agility, passion, and teamwork, empowering you to shape your career, make significant contributions, and take ownership of your future. Unleash your potential with us!About the Position:We are on the hunt for a motivated and detail-oriented Sales Development Representative (SDR) to bolster our partner sales organization. This role focuses on outbound prospecting, data discovery, and lead qualification. The SDR will initiate contact with prospects via phone and email, collect crucial business and technical insights, and arrange qualified meetings for our sales team.This dynamic position demands exceptional communication skills, meticulous attention to detail, and a comfort with a structured sales process.

Please ensure to whitelist the domains "lever.co" and "hire.lever.co" to receive our communications.Sales Development Representative (Logistics)At Wing, we are on an ambitious journey to redefine the future of work for businesses globally! We aspire to be the premier resource for organizations seeking to assemble exceptional teams and streamline their operations.We are urgently seeking a Sales Development Representative to join our dynamic team!Company OverviewWe are a leading privately-owned third-party logistics provider with a focus on over-the-road trucking and international shipping. Our extensive range of freight services includes Full Truckload (FTL), Less Than Truckload (LTL), Overdimensional, and Expedited shipping throughout the United States and Canada.Key Responsibilities:1. Manage and respond to daily leads generated from our Lead Generation tool.2. Conduct 100–150 outbound calls daily to potential clients.3. Perform in-depth lead research and qualification.4. Engage in cold calling and follow-up communication.5. Schedule meaningful and qualified meetings with prospects.6. Facilitate appointment setting for potential clients.7. Participate in demo calls and assist in closing deals as required.8. Undertake other ad hoc tasks as necessary.Qualifications:• Bachelor's degree or equivalent certification.• Demonstrated experience in the logistics sector.• At least 1 year of sales experience with a proven track record of exceeding sales targets and cultivating strong customer relationships.• Proficient in English communication skills, both written and verbal (C1 level or higher).• Strong capabilities in phone, email, and instant messaging communications.• Exceptional organizational and time management abilities.• Excellent interpersonal skills.• Tech-savvy and familiar with contemporary technologies, including desktop sharing, cloud services, CRM systems, and VoIP.• Proficient in word-processing software and spreadsheets (e.g., MS Office).• Familiar with online calendars and scheduling tools (e.g., Google Calendar).• A proactive and confident individual with a keen attention to detail.• Willingness to work night shifts.Required Software Tools & Platforms:• Lead Generation Software• RingCentralTechnical Requirements:• USB Headset with Noise Cancellation...

Join Our Dynamic Team as a Sales Development Representative!At Wing, we're on a mission to revolutionize the workplace landscape for businesses around the globe! We strive to be the ultimate destination for companies seeking to assemble elite teams and automate their operations.We are currently seeking an enthusiastic Sales Development Representative who possesses a strong background in the construction industry!Duties and Responsibilities:1. Conduct outbound calls, send emails, and leverage social media to identify and qualify potential leads.2. Perform thorough research on prospective clients in the construction sector to effectively address their needs.3. Schedule and coordinate meetings between leads and our sales representatives.4. Nurture relationships with leads through consistent follow-ups, guiding them through the sales process.5. Maintain accurate and updated information in our CRM systems regarding leads and sales pipeline.6. Craft compelling scripts and messaging to effectively communicate our value propositions.7. Monitor and analyze sales metrics to refine outreach strategies and improve performance.8. Collaborate closely with the sales team to meet and exceed company revenue targets.9. Stay informed about industry trends and competitor activities to remain competitive.10. Undertake additional sales-related tasks as necessary.

Please ensure the domains "lever.co" and "hire.lever.co" are whitelisted with your email provider to receive our communications.Job OverviewJoin our vibrant team at getwingapp as a Junior Sales Development Representative, where you'll play an essential role in driving our sales initiatives. This position focuses on proactive outreach, building strong relationships, and fostering effective communication. As a key contributor, you will enhance our sales pipeline through vital sales development activities.Key Responsibilities:- Engage with potential and existing clients through calls, emails, and various communication channels to follow up and nurture leads.- Coordinate and schedule product demos and meetings, ensuring a seamless appointment-setting process.- Maintain our CRM system, ensuring accurate organization of contact details and proper lead tagging.Qualifications:- Proficient in English, showcasing exceptional reading, writing, and verbal communication skills.- Tech-savvy with experience using online platforms and tools, particularly Apollo IO and CRM software.- A college degree is required along with at least 6 months of relevant experience in a sales support role.- Strong attention to detail and excellent organizational capabilities are essential.- Experience working in a remote setting is a plus.Benefits:- Comprehensive Health Insurance (HMO)- Performance-based Incentives- Job Security and Stability- Paid Training Sessions- Inclusive and Supportive Culture- Opportunities for Skills Development- Fully Remote Work Environment- A Collaborative and Supportive Team- Career Advancement Opportunities- Enjoyable Work Atmosphere- Paid Holidays and Overtime CompensationWork Schedule:US work hours (20–40 hours per week), graveyard shiftLocation:This position is fully remote.Additional Notes:- Only qualified candidates will be invited for assessments and interviews.- We have additional job openings that may interest your friends and colleagues.- You can also refer friends through our Affiliate Marketing Program and earn up to $30 if your referral is hired.Salary: PHP 46,500 - 51,000 per month, paid bi-weekly

About Wing Wing builds agentic AI solutions for service businesses, powered by M32 AI and backed by Silicon Valley investors. The company blends the energy of a startup with the steadiness of an established business, aiming to bring new technology to traditional industries. Role Overview The Sales Development Representative (SDR) will play a key part in the sales process by handling warm calling. This position supports the Sales Specialist, whose main focus is cold calling. The SDR helps move leads through the pipeline and ensures prospects receive timely follow-up. Location This role is based in Manila, Philippines.

To ensure you receive our communications, please whitelist the domains "lever.co" and "hire.lever.co" with your email provider.Part-time Sales Development Representative - Cosmetics ManufacturingCompany Overview:Join a dynamic startup in its third year of operation, specializing in B2B sales of premium cosmetic ingredients to manufacturers across Europe and the US. Despite having established products, leads, and a robust CRM system (Pipedrive), the company seeks a dedicated sales professional to spearhead sales efforts, allowing the CEO to focus on strategic initiatives. This is an exciting opportunity for a self-motivated individual to drive sales growth and enhance customer relationships.Industry: Cosmetic Ingredients / B2B Cosmetics ManufacturingLocation: Remote (aligning with European market hours)Objective:Your mission will be to establish an effective sales function that ensures no lead is overlooked, enhances outreach and follow-up processes, and converts leads into profitable opportunities.Key Responsibilities:1.) Sales Cycle Management• Oversee the complete sales cycle from initial outreach to follow-up• Engage and nurture incoming leads from platforms such as Covalo• Identify and pursue outbound leads utilizing existing CRM data2.) Outreach & Communication• Implement outreach strategies via email, phone, and LinkedIn• Distribute marketing materials, samples, and gather feedback3.) CRM & Lead Management• Maintain and update CRM records for accuracy• Qualify and prioritize high-potential leads4.) Meeting & Event Coordination• Organize meetings and demonstrations with company leadership• Facilitate follow-ups after trade shows and eventsQualifications:• At least 5 years of experience in B2B Sales.• Exceptional attention to detail and accuracy in data management.• Proven ability in managing the full sales cycle effectively.• Strong self-discipline and capability to thrive in a fast-paced environment.• Demonstrated success in outbound sales outreach.• Proficiency in using CRM tools effectively.Software & Tools:• Pipedrive (CRM)• Company email platform• LinkedIn• Covalo• Inky DecoderTechnical Requirements:

Position: Loan Application Specialist IVSalary: PHP 61,000 - PHP 100,000 (commensurate with experience)Working Hours: Monday to Friday, 9:00 AM – 6:00 PM Sydney Time (7:00 AM – 4:00 PM PH Time)Holidays: New Year's Day, Good Friday, Easter Monday, Christmas Day, and Boxing DayOVERVIEW:The Loan Application Specialist IV plays a pivotal role in the loan application process, ensuring timely submissions and approvals while providing exceptional support to our Brokers and Scenarios Team. You will be crucial in facilitating effective communication among clients, lenders, valuers, and other stakeholders to guarantee the highest quality of service for our clients.In this role, you will collaborate closely with the Scenarios Team, ensuring that every loan application is processed efficiently, resulting in a smooth experience for our clients. You will also be recognized as the primary point of contact for all loan application inquiries and will contribute to fostering a productive and positive work environment.RESPONSIBILITIES:Comprehend lender requirements and the application approval process.Ensure high-quality data entry and loan packaging.Prioritize and manage application submissions effectively.Respond promptly to client inquiries and requests for additional information from lenders.Gather necessary information and minimize rework by structuring applications accurately.Input data into CRM systems (ApplyOnline, Mercury & BrokerEngine).Prepare both electronic and manual lodgement application forms.Compile and attach all required NCCP documents to the customer’s CRM profile.Collect and prepare essential documentation for each loan package.Review applications to identify any non-compliance or missing information.Research applicants' credit status and current financial positions by thoroughly reviewing credit reports and bank statements.Ensure compliance with lender regulations and policies.Order valuations and pricing discounts as needed.Compile supporting documents for loan files and submit applications to lenders.Complete quality control documentation and checklists.Prepare FHOG/FHLDS documentation.Administer Discharge Authority documentation.Improve and maintain internal systems and processes.Update the CRM system (BrokerEngine) as necessary.

To ensure you receive our communications, please whitelist the domains "lever.co" and "hire.lever.co" with your email provider.Disclaimer: This is a general overview of the Sales Development Representative role. Specific tasks and tools will be clarified during the final interview. Ensure you apply for the appropriate position based on your location and qualifications. We value candidates who can excel in this role!Sales Development Representative (Remote)At Wing, we're on an exhilarating journey to transform the future of work for companies globally! Our goal is to be the premier destination for organizations seeking to build exceptional teams and automate their operations seamlessly.We are currently seeking a Sales Development Representative to join our team immediately!Key Responsibilities:1. Reach out to potential and existing clients through diverse channels to develop a robust lead pipeline.2. Foster relationships with prospects to assess how our products/services align with their needs.3. Arrange and conduct sales demonstrations and meetings.4. Organize and manage a Customer Relationship Management (CRM) system or contact list.5. Collaborate with internal teams to synchronize lead generation with the overall sales strategy.6. Set and track sales objectives to drive revenue growth and report on sales team performance.7. Design, distribute, and analyze customer surveys, compiling feedback into reports.8. Perform general administrative duties.9. Address customer inquiries and complaints as the initial point of contact.10. Execute ad hoc responsibilities as needed.Qualifications:• Holder of a Bachelor’s degree or completed relevant certificate course.• At least 1 year of sales experience with a proven track record of meeting or exceeding sales targets and effectively managing customer relationships.• Exceptional English communication skills, both written and verbal (minimum C1 level).• Proficient in phone, email, and instant messaging communication.• Strong organizational and time management capabilities.• Excellent interpersonal skills.• Tech-savvy and familiar with contemporary technologies, including desktop sharing, cloud services, CRM systems, and VoIP.• Experience with word processing and spreadsheet software (e.g., MS Office).• Knowledgeable in utilizing online calendars and scheduling tools (e.g., Google Calendar).• Proactive, confident, and detail-oriented.• Willingness to work during graveyard shifts.

About TalaAt Tala, we harness cutting-edge technology and innovative thinking to tackle challenges that traditional financial institutions either can't or won't address. We are a pioneering global financial infrastructure company dedicated to empowering the economic potential of the global majority, recognizing that current financial systems often overlook a significant portion of the world’s population.Our unique platform integrates the analytical capabilities of a credit bureau, the payment processing of a fintech, and the customer relationship management of a bank into a single, cohesive solution. Driven by a robust foundation of proprietary data and advanced AI/ML decision-making technology, we provide instant and tailored liquidity to meet the diverse needs of our customers. Through our flagship credit application, we have successfully disbursed over $7 billion in credit to more than 12 million users across Latin America, Southeast Asia, and East Africa, helping them to launch and grow small businesses, manage everyday expenses, and achieve their financial aspirations.Our groundbreaking initiatives and tangible impact have garnered us notable accolades, including:Being listed on CNBC’s Disruptor 50 for five consecutive years.Recognition as one of CNBC’s World's Top Fintech Companies for two years running.A place on Forbes’ Fintech 50 list for nine consecutive years.Visionary investors, recognizing the economic potential of the global majority, have invested over half a billion dollars in equity and debt to support Tala's mission.With a globally distributed team, we embrace a remote-first work culture, maintaining office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.Many Talazens are driven by our mission. If you are excited about making a meaningful impact at Tala, we invite you to connect with us!About the RoleWe are looking for a proactive, results-oriented, and collaborative professional to join our team as the Manager of Capital Markets Loan Operations. This pivotal role is essential for overseeing our existing loan portfolios and ensuring we maintain adequate liquidity as we expand our operations.To excel in this position, you will need to demonstrate strong corporate finance expertise, experience managing high-volume loan portfolios, and a proven record of successful loan operations—ideally acquired in a banking, mortgage, or fintech environment. As a mission-driven team, we seek an individual who approaches challenges with critical thinking and embodies the ownership mentality of a builder: someone who flourishes in uncertainty, learns independently, and communicates effectively across various functions.

Role Overview d2b-1 seeks a Loan Processor to join its remote team based in Manila, Metro Manila, Philippines. This position supports Australian mortgage operations, working full-time and following Australian business hours. The role is fully remote. About d2b-1 d2b-1 is an Australian mortgage brokerage with a strong presence in Queensland and Victoria. With over 20 years in the industry, the company assists clients across Australia, offering services such as residential home loans, investment lending, refinancing, and guidance for first-time buyers. d2b-1 emphasizes transparency and personalized solutions, working with a broad network of lenders to help clients achieve long-term financial stability. What You Will Do The Loan Processor plays a key role in ensuring that client loan applications are handled with accuracy and care. Responsibilities include: Processing loan applications from submission through to settlement Maintaining a high standard of attention to detail in all documentation Acting as a professional resource, similar to a solicitor or financial planner Supporting clients and team members throughout the lending process Working Hours and Benefits Full-time, remote position Work hours aligned with Australian business hours Observe Australian public holidays Monthly salary: PHP 70,000 - 90,000

Join getwingapp, a leading digital marketing agency dedicated to empowering small businesses through strategic marketing initiatives. We are seeking a motivated Part-Time Sales Development Representative (SDR) who has a background in digital marketing. The ideal candidate will excel in client communication, lead outreach, and appointment scheduling, with a strong proficiency in GoHighLevel (GHL). This role is perfect for someone who is organized, detail-oriented, and eager to support our clients' growth.

Position: Credit Analyst / Loan ProcessorSalary: Up to ₱100,000+ PHP (Final salary is determined based on the candidate’s skills and experience.)Working Hours: FlexibleWork Setup: Fully RemoteHolidays: Observance of New Zealand Public Holidays.About Our ClientOur client is a leading Australian mortgage brokerage committed to delivering strategic financial solutions tailored for a wide range of residential and investment needs. With a focus on a high-growth environment, the firm fosters a supportive and 'toxic-free' culture that emphasizes long-term professional growth alongside operational excellence. Utilizing cutting-edge industry tools and streamlined workflows, the team ensures efficient loan processing and an exceptional client experience in the Australian property market.About the RoleAs a Credit Analyst and Loan Processor, you will oversee the entire mortgage process, from initial financial assessments and serviceability calculations to final loan submissions. You will evaluate intricate income structures, adhere to 'Best Interests Duty' (BID) guidelines, and proactively handle lender inquiries to achieve timely approvals. This role is ideal for highly analytical professionals adept at navigating the complexities of Australian lending policies while communicating effectively with brokers, lenders, and clients.Key Responsibilities1. Financial Analysis & Credit AssessmentIncome Verification: Assess complex income scenarios, including PAYG (base, overtime, bonuses, commissions) and self-employed financial documentation (Tax Returns and Financial Statements).Serviceability Calculations: Employ lender-specific calculators (e.g., CBA, NAB, Westpac, ANZ, Macquarie) and tools like Quickli to ascertain maximum borrowing limits.Liability Management: Scrutinize Credit Reporting (CCR) and bank statements to verify existing liabilities, including home loans, personal loans, and credit cards.Complex Scenarios: Structure transactions involving multiple investment properties, equity releases (cash-outs), and intricate arrangements like SMSF or Trusts.2. Loan Processing & LodgmentData Entry: Accurate data entry into CRM platforms such as Salestrekker/Pipedrive and submission via ApplyOnline or lender portals.Compliance & Documentation: Prepare and review credit guides, initial checklists, and Product Comparison emails to ensure compliance with all 'Best Interests Duty' (BID) requirements.

About the Role d2b-1 is looking for a Remote Loan Processor with a focus on mortgage and lending. This position is based remotely in Manila, Metro Manila, Philippines. What You Will Do Process loan applications from start to finish Verify borrower information for accuracy and completeness Ensure all steps meet lending regulations and compliance standards Support a smooth experience for clients through careful attention to detail and responsive service What Matters Here Strong attention to detail Commitment to delivering reliable customer service Understanding of mortgage and lending processes Ability to work independently in a remote setting

Role overview HelloFresh seeks an Outbound Sales Representative for a project-based, remote position in Manila. The main focus involves connecting with customers by phone, encouraging them to keep their memberships active, and reaching out to former customers about reactivating or upgrading their accounts. Depending on project needs, the emphasis may shift between outbound sales, inbound calls, reactivation efforts, or customer service tasks. What you will do Represent HelloFresh in every customer phone interaction Motivate current members to continue their subscriptions Call previous customers to discuss reactivation or upgrades Adjust to different communication channels and sales strategies as the project requires Requirements Enthusiasm and a willingness to bring your own perspective and skills Comfort with engaging customers by phone Openness to learning and adapting to new situations Interest in sales, customer service, or account management HelloFresh welcomes applicants who may not meet every requirement but are confident in their ability to succeed in this role.

Position: Mortgage Broker Assistant / Loan Packager (Focus on the Australian Market)Salary: PHP 70,000 - PHP 80,000Working Hours: Monday to Friday; 9:00 AM to 6:00 PM AESTHolidays: Recognized Australian HolidaysOVERVIEW:Step into a pivotal role as a Mortgage Broker Assistant and Loan Packager, where you will be the driving force behind our operations. You will take complete ownership of loan files from initiation to final settlement, overseeing a substantial pipeline that encompasses residential, commercial, and auto loans while assisting over 150 families annually. This role provides an excellent opportunity for mentorship from a senior broker, fosters a results-oriented remote work culture, and offers a clear pathway to becoming a broker yourself.KEY RESPONSIBILITIES:Oversee the complete end-to-end loan file process with minimal supervision, from application to settlement.Prepare compliant loan applications and facilitate the successful closure of deals.Conduct in-depth bank statement analyses, accurately identifying income, expenses, dishonours, gambling patterns, and essential living costs.Perform credit assessments, extract income data, and craft detailed loan proposals.Maintain and prepare crucial documentation, including Game Plan documents and AOLs.Verify and organize supporting documents in compliance with regulatory standards.Regularly update and maintain CRM records, ensuring accurate document management.Communicate effectively with clients, lenders, and third parties throughout the loan process.Coordinate post-settlement activities, including annual reviews and stakeholder communications.Issue and manage “Hello Book” documentation to support seamless client onboarding.Stay informed on lender policies, credit guidelines, and industry developments.Identify opportunities for process improvements to enhance operational efficiency.

Join Our Team as a Customer Service Representative!At Wing, we are committed to revolutionizing the future of work for businesses around the globe. We aim to be the ultimate solution for companies looking to create exceptional teams and streamline their operations.We are currently seeking a dedicated Customer Service Representative to join our remote team immediately!Duties and Responsibilities:1. Handle inbound and outbound communications with professionalism.2. Address and resolve customer inquiries and concerns in a timely manner.3. Develop and sustain strong relationships with customers through transparent communication.4. Strive for customer satisfaction in every interaction.5. Maintain accurate records of customer interactions and manage customer accounts.6. Adhere to communication guidelines and company policies.7. Go the extra mile to engage with customers and enhance their experience.8. Assist with additional tasks as needed.Qualifications:• Minimum of 1 year of experience as a Customer Service Representative in a B2C or B2B environment.• Strong command of English, both written and spoken (B2 level or higher).• Proficient in phone, email, and instant messaging communication.• Excellent organizational and time management skills.• Technologically savvy, familiar with tools such as CRM systems, VoIP, and cloud services.• Experience using word processing and spreadsheet software (e.g., MS Office).• Knowledge of online scheduling tools (e.g., Google Calendar).• Proactive and detail-oriented.• Willingness to work during graveyard shifts.Technical Requirements:• USB headset with noise-cancellation capability.• Functional webcam.• Computer with a minimum 1.8 GHz processor and at least 4GB RAM.• Primary internet speed of at least 25 Mbps; backup speed of at least 10 Mbps.Benefits:• Health Insurance (HMO)• Performance incentives and rewards.