IT Operations Support Intern

ABOUT RELEXAt RELEX, we are at the forefront of transforming supply chain and retail planning with our cutting-edge platform. Our innovative technology, combined with our team's passion, contributes to a more sustainable world by reducing waste and carbon emissions while enhancing customer satisfaction and lowering operational costs. Join us to be part of the change that matters.As we continue to experience rapid growth and expand our market presence, we are seeking a motivated IT Operations Support Intern to join our Melbourne team.This role is a 50% part-time position, with a maximum of 24 hours per week, offering flexibility in your schedule.Key Responsibilities:User Support:Deliver technical support to end-users, resolving hardware and software issues.Assist users with inquiries, providing clear and effective guidance.Install, configure, and update software applications and operating systems.Hardware Maintenance:Set up and configure laptops, printers, and other hardware devices.Conduct routine maintenance, troubleshoot hardware problems, and manage repairs as needed.Software Support:Ensure software applications are up to date and properly licensed.This entry-level position provides an excellent opportunity to gain practical experience and develop your skills within the IT sector, paving the way for a successful career path.

RELEX Solutions is a premier Supply Chain Software provider that specializes in innovative solutions designed to enhance operational efficiency for businesses. We pride ourselves on our dynamic and collaborative team, which is dedicated to accelerating growth through targeted marketing strategies. At RELEX Solutions, we are on a mission to achieve humble world domination and are searching for creative minds like yours to help us along the way!As a rapidly expanding Finnish software entity focused on retail and manufacturing planning processes, we empower our clients to become faster, more effective, and ultimately more profitable. As an employer, we place a strong emphasis on supporting our employees just as much as we do on optimizing supply chains. You will enjoy significant autonomy, a vibrant company culture, diverse development opportunities, and a work-life balance that we actively foster.We are currently inviting applications for the position of Application Support Specialist to join our Technical Support team in Melbourne. In this role, you will collaborate with a group of highly skilled professionals dedicated to resolving complex issues as part of the second line of support for our RELEX customers.Your contributions will be vital in meeting our customers' needs while adhering to our Service Level Agreements (SLAs). Our team operates 24/7, which means our members work across various time zones.Key Responsibilities:Delivering software support to global clients confronting challenges in their production environments.Managing intricate application issues and providing solutions efficiently.

Key Responsibilities:Gather, organize, and refresh restaurant information to enhance Zomato's product offerings.Conduct thorough quality checks on website data to uphold accuracy.Identify and document new dining establishments throughout the city, ensuring timely updates on the site.Regularly visit various restaurants 2-3 times per week to collect detailed information, including menus and photographs.Ensure all necessary details are available for users to make informed dining choices.

Join WNS Global Services as an Operations Associate in Melbourne. In this role, you will be integral in streamlining processes, enhancing operational efficiency, and contributing to the overall success of our organization. We are seeking a motivated individual who thrives in a fast-paced environment and is eager to learn and grow within the company.

The TeamAt scyneadvisory, our Risk, Programs and Cyber division stands at the forefront of trust-based services tailored for the public sector. We are dedicated to assisting clients in navigating concerns and making pivotal decisions. Our mission is to empower communities with reliable information on topics such as organizational integrity, cyber risk, data integrity, and sustainability, while ensuring the effectiveness of transformation programs.Our dynamic Internal Audit team plays a critical role in enhancing business processes and control frameworks, instilling confidence in executives that key risks are effectively managed and enabling swift, informed decision-making.The RoleWe are on the lookout for a driven Internal Audit Manager who is enthusiastic about partnering with public purpose clients to foster equitable, resilient, and prosperous communities. In this pivotal role, you will create value by:Embodying and advocating for our organizational values while nurturing a distinctive team cultureExhibiting a curious mindset with a commitment to continuous learning and innovationOverseeing the execution of internal audit engagements and programs across a diverse client baseLeading internal audit teams to deliver high-quality, insightful audits to our public purpose clientsBuilding external relationships with client stakeholders, including line management, executive teams, and audit committeesFostering internal connections within our national internal audit practice and collaborating with specialists across the broader FRC capabilitiesProviding expertise on risk management, corporate governance, business processes, controls, and compliance across various public sector sectorsMentoring junior team members and enhancing their skills through effective on-the-job trainingContributing to business development by assisting in the preparation of tender responses and creating thought leadership content.

Join our dynamic team at medhealth3 as a Business Support Officer in Melbourne. In this pivotal role, you will provide essential support across various business functions. Your organizational skills and attention to detail will be crucial in streamlining processes and enhancing operational efficiency.We are looking for a proactive individual who thrives in a fast-paced environment and is eager to contribute to our company's success. If you have a passion for supporting business initiatives and a desire to grow within a forward-thinking organization, we want to hear from you!

Join Flexport as an Import & Export Operator, where you will play a crucial role in our supply chain management and logistics operations. You will work closely with clients and partners to facilitate the smooth movement of goods across international borders. Your responsibilities will include coordinating shipping schedules, managing documentation, and ensuring compliance with customs regulations.

Anduril Industries is a pioneering defense technology firm committed to enhancing military capabilities of the U.S. and allied forces through cutting-edge technology. By leveraging the innovative expertise, technology, and business models of the 21st century’s most advanced companies, Anduril is revolutionizing the design, manufacture, and sale of military systems. Our systems are driven by the Lattice OS, an AI-powered operating system that integrates multiple data streams into a real-time, 3D command and control center. As we navigate the complexities of strategic competition, Anduril remains dedicated to delivering state-of-the-art autonomy, AI, computer vision, sensor fusion, and networking technologies to the military rapidly.ABOUT THE TEAMWe are in search of an accomplished International Trade Compliance Leader to establish an exemplary trade compliance program for the EMEA/APAC region. The International Trade Compliance team plays a vital role in providing strategic, high-level trade compliance advice and guidance to both internal business and engineering teams while managing day-to-day tactical execution. As a fast-growing defense products company, Anduril seeks resourceful and innovative team members who are ready to tackle complex challenges head-on.ABOUT THE JOBJoin our dynamic team in Sydney as the International Trade Compliance Leader. In this pivotal role, you will champion international trade controls and policies, safeguarding and guiding the development of commercial dual-use and defense technologies across the APAC region. As an authority on relevant U.S. and international export control laws and regulations, you will bridge the gap between engineering, program management, compliance, and senior leadership, ensuring alignment with engineering objectives and compliance frameworks. You will be tasked with designing and overseeing control plans for commercial dual-use and defense platforms throughout the region, ensuring compliance with U.S. and global export control regulations. Your strategic insights and regulatory expertise will support Anduril’s ambitious global growth objectives.WHAT YOU’LL DODevelop and execute trade compliance policies and protocols that ensure engineering and program development adhere to timelines while complying with ITAR, EAR, and local regulations in the EU, UK, and Australia.Collaborate with external partners—including customers, suppliers, and regional government agencies—to align product roadmaps with internal compliance requirements.Create country-specific classification decisions and maintain systematic documentation for compliance purposes.

Join Our Dynamic TeamAt Scyne Advisory, our Risk, Programs and Cyber division stands as a beacon of trust-based services for the public sector. We are dedicated to guiding clients through critical decisions and concerns, ensuring they achieve meaningful outcomes for communities that increasingly demand reliable information on matters such as organizational integrity, cyber risk, data integrity, sustainability commitments, and the efficacy of transformation initiatives.Our collaborative Internal Audit team plays a pivotal role in helping clients enhance their business processes and control frameworks, empowering executives to manage key risks confidently and make informed decisions swiftly.Your RoleIn this pivotal position, you will create value by:Leading and executing internal audit assignments for public purpose clients, focusing on operational, strategic, compliance, and financial risks.Formulating strategic internal audit plans, overseeing fieldwork, conducting internal controls testing, and compiling comprehensive reports.Managing multiple client engagement teams concurrently within the practice.Being part of a national team while also contributing to a vibrant local team, specializing in internal audit, governance, risk, and compliance. This role includes collaborating across various sectors and mentoring junior team members to foster a cooperative team culture.Building robust client relationships and collaborating with diverse stakeholders to comprehend business processes and controls, pinpoint risk areas, and identify opportunities to enhance efficiency and effectiveness.Taking ownership and accountability for your deliverables, leveraging the broader team as necessary to ensure success.Contributing to the evolution of Scyne Advisory’s service offerings and internal tools within the broader Finance, Risk, and Cyber landscape.Utilizing your advisory expertise to deliver exceptional outcomes for clients, combining hands-on execution with ongoing technical mentorship for junior team members.Reporting and presenting findings and insights to senior business stakeholders.

Role overview World View Enterprises, Inc. seeks a Business Operations Coordinator to join the Indo-Pacific department in Melbourne. The position centers on strengthening team collaboration and ensuring projects stay on track. Main responsibilities Coordinate daily operations for the Indo-Pacific department Assist with project management tasks Facilitate communication between teams to keep information clear and accessible Who succeeds in this role This position suits someone proactive and eager to help organizations operate more effectively. Adaptability and a strong commitment to supporting team goals are valued traits for success here.

Join our dynamic team at Lightspeed Commerce as a Senior Revenue Operations Analyst. In this pivotal role, you will leverage data analytics and operational insights to drive revenue growth and optimize business processes. Your expertise will contribute to strategic decision-making and enhance our revenue generation initiatives.

Join TMGM, a leading global multi-asset financial services provider, specializing in clearing and broking services. With over 12,000 tradeable products, including Forex, CFDs, equities, and bonds, we aim to simplify and enhance our service delivery to meet the diverse needs of our clients. Our mission is to create a financial ecosystem that enriches trading experiences for all participants globally, positioning TMGM at the forefront of innovation and growth.We are looking for enthusiastic and confident interns who aspire to build a career in the financial industry. We welcome applications from candidates without prior trading experience, valuing potential and a strong desire to learn.

Become a Part of Centorrino Technologies: Innovate, Support, and Thrive!At Centorrino Technologies (CT), we are a vibrant community committed to exceeding expectations. Recognized as a Great Place to Work for 2024-2025 and listed among Australia’s Best Medium Workplaces for 2025, our eNPS score of 68 highlights our focus on employee satisfaction.As our team continues to grow, we are eagerly searching for a Part-Time Desktop Support Officer to provide top-tier onsite technical support to our clients in Melbourne. This role requires your presence at customer sites on Tuesdays, Wednesdays, and Fridays.Your mission will be to offer friendly, knowledgeable assistance to users while maintaining a positive demeanor. You will engage with various technologies, including Mac and PC systems, tablets, server setups, network infrastructures, and voice platforms, with the majority of server and network support managed by our specialized teams.Key Responsibilities:Facilitate the smooth daily operations for our customers.Build rapport with end-users through personable interactions.Work collaboratively to identify and enhance existing processes.Proactively seek customer feedback to improve service delivery.Identify unstructured requests and work with peers to develop processes.Maintain updated documentation and procedures consistently.Handle day-to-day technology issues and coordinate with external third-party vendors.Collaborate with teams across the organization to achieve excellent customer outcomes.Desired Qualifications:A genuine passion for delivering outstanding customer service, showcased by your ability to resolve technical issues, even for friends and family.A strong interest in technology with a commitment to ensuring all systems run optimally, coupled with a willingness to learn new solutions and concepts.Effective communication skills, remaining calm and clear while troubleshooting technical problems.A positive, can-do attitude supported by a history of helping others with technology challenges.Exceptional verbal and written communication skills.

Pluralis Research is at the forefront of Protocol Learning—an innovative and decentralized approach to training and deploying AI models, empowering individuals rather than just the well-resourced corporations. By aggregating computing resources from numerous contributors, incentivizing participation, and ensuring no single entity controls the entirety of a model's weights, we are forging a genuinely collaborative pathway to advanced AI. If you are eager to contribute to the future of open innovation in artificial intelligence, we invite you to join our team.Key ResponsibilitiesEngage in pioneering research in Protocol Learning during your PhD. This 6-month internship emphasizes research publication.This fixed-term role provides a platform to co-author significant papers in a burgeoning field, with access to substantial computing resources and dedicated mentorship from experienced scientists.Publication-Driven Research: Conduct innovative research within Protocol Learning, aiming for publication in prestigious ML conferences such as NeurIPS, ICML, and ICLR.

Join our vibrant team as an HR Officer at MSX International in Melbourne, Australia. We are looking for a dedicated and proactive individual who is passionate about fostering a positive workplace culture and enhancing organizational development. In this role, you will oversee the complete recruitment lifecycle, manage compensation and benefits, spearhead employee engagement initiatives, support training and development programs, and effectively address employee relations and issues.Key Responsibilities:Lead end-to-end recruitment processes including sourcing, interviewing, and onboarding of new hires.Manage compensation and benefits programs to ensure competitive offerings.Develop and coordinate engaging employee activities to enhance workplace morale.Facilitate training and development initiatives to promote employee growth.Address employee inquiries, grievances, and conflict resolution with professionalism.Maintain accurate HR records and ensure compliance with local employment regulations and corporate guidelines.Collaborate with cross-functional teams to streamline HR operations and support organizational goals.

Join MYOB as the Director of Customer Success and Support, where you will lead our customer-centric initiatives and support teams to enhance client satisfaction and drive retention. You will be responsible for establishing strategies that ensure exceptional service delivery and foster strong customer relationships.

Join the innovative team at Ocado Group, a leading UK-based online grocery retailer and one of the largest dedicated online grocery platforms globally. We provide state-of-the-art services to partner clients worldwide through our advanced robotics technology known as the Ocado Smart Platform (OSP). Our highly automated Customer Fulfillment Centers (CFCs) redefine the online grocery shopping experience, ensuring timely and efficient deliveries through our local partner, Coles.About the Role:We are seeking a dedicated Technical Operator to support our soon-to-be-launched Customer Fulfillment Centre in Truganina, VIC, Australia. In this pivotal role, you will contribute to the seamless operations of our cutting-edge, automated Customer Fulfillment Centre.Your responsibilities will include assisting the Engineering Operations team with various Material Handling Equipment, such as Bagging Machines, conveyors, and specialized Ocado machinery. Your primary focus will be on operational support, cleaning, and maximizing the efficiency of our equipment while maintaining a tidy technical environment as directed by the Management Team.Operational Responsibilities:Assist in the operation of bagging machines and container delivery conveyors to ensure a smooth bagging delivery process, which includes:Managing the operations of bagging systems and resolving jams in the conveyor system.Loading and operating bagging machines with new bag stock.Conducting quality control, documentation, and escalation of any bag stock quality issues.Performing basic to intermediate machine setup and troubleshooting of straightforward faults and jams.Working under the supervision of engineers to assist with maintenance and repair tasks.Driving machine operations to peak performance by identifying trends and suggesting improvements.Support the On Grid Robotic Pick operating system by:Maintaining high availability of end effectors and consumables.Preparing, cleaning, repairing, and reassembling offline end effector units and filters.Conducting preventive maintenance and cleaning of the robotic equipment.

Who is Heidi?At Heidi Health, we believe healthcare deserves a more harmonious rhythm—one that ensures continuous and deeply human care. Our vision is to create an AI Care Partner that collaborates with clinicians to realize this goal.Our diverse team consists of doctors, engineers, designers, researchers, and creatives, all dedicated to building tools that enable clinicians to focus on what matters most: their patients.In just 18 months, Heidi has returned over 18 million hours to healthcare professionals, facilitating 73 million patient visits across 116 countries. Currently, we power more than two million patient visits each week globally.With nearly $100 million in funding, we are expanding in the US, UK, Canada, and Europe, partnering with leading healthcare systems such as the NHS, Beth Israel Lahey Health, and Monash Health.The QA Internship ProgramOur QA Internship is tailored for inquisitive, detail-oriented individuals eager to learn the intricacies of real-world software testing, validation, and release processes.This internship initially emphasizes manual testing, focusing on ensuring the quality of features in production. You will collaborate closely with engineers and product managers to identify edge cases, critically analyze feature behavior, and ensure stable and reliable releases.As you gain experience and confidence, there may be opportunities to delve into test automation and contribute to streamlining our QA processes.You'll be integrated directly within an engineering team, playing a vital role in testing actual product features utilized in production daily.Your ResponsibilitiesAs a QA Intern, your tasks will include:Conducting manual tests on product features prior to their release to production.Critically analyzing product behavior to identify potential edge cases and failure scenarios.Designing and executing test scenarios based on requirements, even in their incomplete state.Early identification of risks and bugs to help prevent issues from reaching production.Close collaboration with engineers, product managers, and designers throughout feature development.

Join our dynamic Fastmail team as a Senior Tier 3 Customer Support Agent in our Melbourne office, where you will become an integral part of a dedicated team of specialists focusing on customer engagement and satisfaction.In this role, you will provide expert guidance and solutions to our customers, addressing technical challenges with precision and care. Your day-to-day responsibilities will involve crafting insightful responses that address complex queries, whether it’s troubleshooting an intricate IMAP setup or explaining our premium features. Every interaction is an opportunity to make our customers feel valued and understood.Fastmail: Pioneering Email SolutionsSince 1999, Fastmail has been at the forefront of independent email services, proudly headquartered in Melbourne, Australia, and serving a diverse global clientele. Our mission is to enhance the email experience for our users by delivering a premium service that they are eager to support. We are committed to improving email standards and technology while championing open-source initiatives and advocacy efforts.To fulfill our mission, we rely on a passionate team that prioritizes customer service, product enhancement, and industry innovation.Our Core ValuesAt Fastmail, our principles guide our actions:We are responsible digital citizens — advocating for open protocols and fostering positive relationships in technology.We drive innovation — leading our industry by developing and refining standards and technologies.We pursue knowledge — maintaining a curious mindset to deeply understand our systems.We encourage collaboration — achieving consensus through open dialogue and teamwork.Your RoleAs a Senior Tier 3 Support Agent, you will tackle the most challenging technical issues. Your key responsibilities include:Resolving intricate technical escalations while delivering outstanding customer service across various channels such as email and social media.Applying advanced troubleshooting skills, conducting root cause analyses, interpreting logs, and demonstrating extensive product knowledge.Exercising sound judgment in managing sensitive situations independently.Mentoring Tier 1 and Tier 2 support agents, enhancing their technical and customer service competencies.Safeguarding customer security and privacy by identifying suspicious activities, preventing abuse, and enforcing verification protocols.Creating and updating high-quality documentation including help articles, internal manuals, and technical reports for engineering teams.Collaborating with our global team (in the US and India) via Slack, email, and daily Zoom meetings, with flexibility for time zone variations.

Join Pexa as an AML Support Lead where you will play a pivotal role in ensuring compliance and regulatory adherence within our organization. As a leader in the team, you will guide AML processes, oversee investigations, and collaborate with various departments to mitigate risks associated with anti-money laundering activities.Your expertise will contribute to the enhancement of our compliance framework, ensuring that we uphold the highest standards of integrity and efficiency in our operations. This position offers a unique opportunity to make a significant impact in a fast-paced environment.