Operations Associate - Resource Management

Join Us as an Operations Associate in Resource ManagementAt Sitetracker, we are seeking a detail-oriented Operations Associate to become a vital member of our Customer Experience Operations Team. In this role, you will ensure the seamless execution of our services business by effectively managing project setups, resource allocations, and accurate billing pro…

Join our dynamic team at Stripe as a Consumer Operations Associate. In this role, you will be instrumental in enhancing our customer experience, ensuring that our clients receive the highest level of service. You will collaborate with various departments to resolve customer inquiries efficiently and contribute to the continuous improvement of our operational processes.

Join our dynamic operations team at Scale AI, where you will play a pivotal role in optimizing our processes to drive revenue and ensure our commitments to customers are met with exceptional quality and timeliness. Your expertise will be crucial in managing our supply operation funnel by developing and implementing innovative solutions, tools, and processes in collaboration with cross-functional teams, including Customer Operations, Product Operations, and Product Managers.In this role, you will tackle unprecedented challenges, demonstrating relentless determination to achieve outstanding results through pilots, tests, and experiments. Your ability to devise creative solutions will be essential in overcoming bottlenecks. This unique opportunity blends operational responsibility with significant influence over our critical outcomes, positioning you at the core of Scale's daily operations. We are looking for a scrappy, analytical, and empathetic individual who is focused on results and has the drive to inspire others.Key Responsibilities:Develop and implement key operational processes that are critical to our success.Oversee the daily delivery of customer commitments, ensuring satisfaction.Establish an effective feedback loop involving frontline teams, product development, strategy, and customers.Work collaboratively with various stakeholders to enhance processes for both new and existing customers.

Role overview Stripe is hiring an Operations Associate for the Product Support Operations team in Mexico City. This position focuses on refining product support processes and helping deliver strong service to customers. The role involves close collaboration with teams across the company to make operations more efficient and improve how customers experience Stripe’s products.

Join Stripe as a Credit Risk Operations Associate and be an integral part of our dynamic team. In this role, you will support our mission to provide seamless financial solutions while ensuring robust risk management practices. Your analytical skills and attention to detail will contribute to mitigating risks and enhancing our operational efficiency.

At Darwin AI, we believe that individuals should focus on what only humans can do—empathy, creativity, and strategy. Everything else, the repetitive and tedious tasks, can be handled by AI. Discover more about us here.As an Operations Associate, you will work closely with the Head of Operations to ensure our processes are as intelligent as our technology. We are looking for a proactive individual with an ownership mentality who isn’t afraid to get their hands dirty and is eager to learn how to scale an AI startup from the inside.What Will You Do?1. Process Optimization: Identify flaws in current workflows and design and implement enhancements in Onboarding, Customer Success, and Support.2. Strategic Intervention: Directly engage with accounts needing assistance, proposing and executing solutions to enhance customer experience.3. Data-Driven Analysis: Utilize Excel/Sheets to analyze operational metrics and uncover improvement opportunities.4. Customer Voice: Gather critical user feedback to assist the product team in prioritizing the roadmap.5. Documentation: Create the "bible" of our processes to enable orderly team growth.

Stripe is looking for an Operations Associate in Mexico City to focus on Financial Crimes and Anti-Money Laundering (AML) investigations. This role centers on analyzing and investigating financial transactions to spot potential fraudulent activity. Careful attention to detail and strong analytical skills are essential for supporting Stripe’s commitment to secure and trustworthy payments. Key responsibilities Analyze financial transactions to detect and investigate suspicious or potentially fraudulent activities. Support the development and execution of risk management strategies. Work with internal teams and stakeholders to strengthen compliance procedures. Who succeeds in this role Detail-oriented professionals with a strong analytical mindset. Individuals comfortable collaborating across teams and adapting to evolving priorities. This position offers the chance to contribute directly to Stripe’s efforts in maintaining secure financial operations. The work environment values insight, teamwork, and a proactive approach to risk and compliance.

About PayJoyAt PayJoy, we are committed to transforming lives through financial empowerment. As a pioneering credit provider, we focus on serving underprivileged populations in emerging markets, helping them achieve financial stability and prosperity. Our innovative secured credit technology creates pathways for new customers to access the credit system, enabling them to enhance their quality of life. With our point-of-sale financing and credit card services, we empower our customers to embrace micro-entrepreneurship and navigate challenging times. Leveraging advanced machine learning, data science, and anti-fraud AI, we have positively impacted over 18 million customers as of 2025, all while maintaining strong profitability for sustained growth.About the RoleThe Merchant Operations Manager focusing on Operational Excellence is vital to our mission. This role is responsible for streamlining processes, enhancing operational efficiency, and ensuring strategic alignment across various projects. Key responsibilities include governance, resource management, performance measurement, and continuous improvement, utilizing agile methodologies and project management best practices to drive success.

Join flix, a forward-thinking company dedicated to transforming travel into an accessible, sustainable, and budget-friendly experience. We pride ourselves on fostering a vibrant work culture, offering competitive compensation, and providing extensive opportunities for professional growth.As part of the People Operations team, you will be instrumental in creating a compliant and seamless employee experience. Our collaborative efforts ensure excellence in various HR functions, including payroll accuracy, legal adherence, vendor management, and comprehensive HR administration across our global operations. About the Role As a People Operations Specialist, you will manage and enhance our HR processes. Your responsibilities will encompass pre-payroll activities, vendor management, contract oversight, and HR systems operation, all while ensuring compliance and a positive employee experience. Prepare and process pre-payroll activities, ensuring adherence to company policies and local regulations.Manage vendor relationships, including contract negotiations and timely payments.Oversee voucher processing including verification, approval, and documentation.Facilitate the creation and safekeeping of employment contracts.Administer HR systems (HRIS) to maintain data integrity and efficient operations.Ensure compliance with all relevant labor laws and regulations.Generate and analyze HR reports to support strategic planning and decision-making.Provide employee support for HR-related inquiries.

Join Stripe as a Risk Operations Associate in our User Policy Operations team, where you will play a pivotal role in safeguarding our platform and ensuring a seamless user experience. You will be responsible for analyzing risk-related data, implementing user policies, and collaborating with cross-functional teams to mitigate potential threats. This is an exciting opportunity for individuals who are passionate about risk management and operational excellence.

We are seeking a dedicated and detail-oriented HR Generalist with a focus on Operations and Automation to join our dynamic team at Monks. In this role, you will be instrumental in driving HR initiatives that streamline operations and enhance employee engagement. You will work closely with various departments to implement effective HR practices and support our growth.

Role Overview Stripe is hiring a Tech Operations Associate in Mexico City. This entry-level role is designed for recent graduates ready to begin a career in technology operations. As part of Stripe’s operations team, you will help keep systems running reliably and efficiently. What You Will Do Support day-to-day technology operations Work alongside experienced team members to resolve issues and improve processes Contribute to Stripe’s goal of expanding the economic infrastructure of the internet Who Should Apply Recent graduates interested in technology and operations Individuals eager to learn and develop new skills within a fintech company This position is based in Mexico City, Mexico.

Join our dynamic team at Digital Virgo as an HR Generalist, where you will play a pivotal role in shaping our workplace culture and enhancing employee experience. You will be responsible for a variety of human resources functions, including recruitment, onboarding, employee relations, and performance management. Your expertise will help us maintain a positive work environment while ensuring compliance with labor regulations.

The retail sector in Latin America boasts an impressive annual worth of $2 trillion. To maintain and expand their sales and market presence, brands and retailers invest billions each year to deploy thousands of individuals for in-store tasks such as stocking shelves, fulfilling e-commerce orders, and setting up displays. Our innovative technology connects these individuals with retailers through a mobile marketplace, enabling them to select tasks nearby as independent contractors. In return, retailers gain access to a real-time dashboard that tracks the progress of various tasks. To date, over 4.7 million tasks have been successfully completed on our platform across Mexico, Colombia, Costa Rica, and Peru, fundamentally changing how brands and retailers manage their operations. We are seeking individuals with an entrepreneurial spirit and a passion for launching innovative projects. This is a unique opportunity in Latin America to join a well-funded startup poised for exponential growth. Our founders are graduates of Harvard Business School with extensive consumer experience at Walmart and P&G across Latin America, India, China, and Africa. Backed by leading Silicon Valley investors, our platform currently supports over 12,000 users across Mexico, Costa Rica, Peru, and Colombia, and we are expanding into Brazil.As we enhance our delivery operations with leading retailers in Mexico, we require a highly motivated individual who can work independently and is passionate about execution. We are looking for a proactive and organized person, equipped to tackle various challenges in a rapidly growing startup environment. This individual will be responsible for executing data-driven strategies and managing a remote team. The successful candidate will oversee a specific region, taking full ownership of their territory through thorough analysis and execution.Key Responsibilities: Join a team of operations managers overseeing online operations for top retailers (order picking and delivery)Take ownership of and enhance business KPIs (completion rates, on-time delivery, churn rates, etc.)Manage relationships with field teams and stores (clients) to execute collaborative strategiesEnsure the presence of a complete team of Zubaleros at each operational pointCalculate, manage, and align supply across regionsEnsure recruitment, training, retention, and engagement of ZubalerosTransform raw data into actionable insights to boost productivity, reduce churn, and enhance communication with Zubaleros

Indiecampers is seeking an Operations Manager based in Mexico City. This position centers on improving daily operations and ensuring a seamless customer journey. The Operations Manager will oversee logistics, refine processes, and guide a team dedicated to reliable service. Key responsibilities Manage logistics to maintain smooth and consistent operations Identify opportunities to improve existing processes and put changes into practice Lead and support a team focused on delivering efficient, effective service Work to enhance the overall experience for customers Location This role is based in Mexico City, Mexico.

Join Restaurant365 as a Marketing Operations Manager and drive our marketing initiatives to new heights! In this pivotal role, you will be responsible for optimizing marketing processes, managing data-driven campaigns, and ensuring seamless execution of marketing strategies. This is an exciting opportunity to work in a dynamic environment and make a significant impact on our growth.

About Checkout.com Checkout.com enables online payments for well-known brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. The company's goal is to make every online checkout smooth and efficient, helping businesses grow and customers transact with ease. Checkout.com operates from 19 offices across six continents, with its headquarters in London. The team values performance, continuous improvement, and a collaborative spirit. As the company grows in the Americas, a new Operations Hub is launching in Mexico City to better support merchants in the region. Role Overview: Compliance Operations Manager The Compliance Operations Manager will lead the compliance operations team based in Mexico City. This position focuses on overseeing Transaction Monitoring (TM) and Screening operations, making sure financial crime prevention efforts remain effective and can scale as the business grows. Key responsibilities include building and managing a team of Team Leads and Analysts, driving operational excellence, and ensuring alignment with global compliance standards. The manager will play a central role in executing the "Follow-the-Sun" model, providing continuous coverage for all regions where Checkout.com operates. This role requires bridging local operations with the broader global compliance strategy, maintaining high standards of quality and regulatory compliance in a changing environment. Location Home-based, Mexico

Finance & Operations Manager — MexicoLocation: Mexico City, Mexico (on-site) Type: Full-time About OutpostAt Outpost, we are revolutionizing cross-border commerce with a robust infrastructure designed by seasoned professionals from top companies like Revolut, Adyen, Airwallex, and Wayflyer. Our dedicated local entities span across 58 jurisdictions, empowering enterprise merchants with access to local acquiring, diverse payment methods, and comprehensive tax compliance through a seamless integration. We simplify local complexities, allowing merchants to concentrate on their growth.As we expand our operations in Mexico, we are excited to invite a foundational team member for our Mexican entity. The RoleIn this pivotal position, you will be the local steward of Outpost's Mexican entity, ensuring compliance, financial health, and operational excellence. This hands-on role encompasses accounting, tax compliance, and daily operations management. Collaboration with our global operations and finance teams, as well as external advisors including local legal counsel, will be key to your success. Responsibilities Finance & Tax ComplianceLead all statutory accounting and financial reporting for the Mexican entity.Oversee tax filings and compliance obligations with the SAT, including IVA, IEPS, ISR, and monthly/annual declarations.Ensure accurate and timely CFDI issuance, adhering to SAT requirements.Manage relationships with local tax advisors and external auditors.Monitor SAT regulatory updates and assess their implications for Outpost and our merchants.Assist with transfer pricing documentation and intercompany compliance in collaboration with the global finance team. OperationsOversee merchant onboarding for Mexican transactions, coordinating with our global operations team.Manage local banking relationships and cash flow for the entity.Support commercial operations including contracts, vendor management, and regulatory correspondence.Act as the primary local liaison for regulators, auditors, and banking partners.Coordinate with PSP partners in Mexico on operational and compliance issues. Desired QualificationsLicensed Contador Público (CPA) with active professional credentials.Proven experience in finance, accounting, or operations management.Strong understanding of Mexican tax regulations and compliance requirements.Excellent communication and interpersonal skills.

SGS is looking for a Human Resources Intern based in Ciudad de México. This internship offers practical experience within an established HR team, touching on several core areas of human resources. Role overview Work closely with HR professionals to support daily operations. The internship centers on key HR functions, providing a view into recruitment, employee relations, and performance management. What you will do Assist with recruitment activities Support tasks related to employee relations Help coordinate and track performance management processes What you will gain Firsthand exposure to HR operations Opportunities to develop practical skills in human resources Insight into HR practices at SGS

Join Our TeamAbout StripeAt Stripe, our Mexico City office stands as a dynamic center committed to transforming the financial ecosystem for businesses across the globe. We foster a culture of collaboration, innovation, and excellence, where each team member contributes to our mission of enhancing the global economy and increasing the internet's GDP. Our work is not only about creating beautiful solutions but also celebrating our collective achievements along the way. We prioritize a supportive environment where every voice is valued, and our dedication is reflected in our handling of over a million support cases annually, empowering users to overcome challenges and reach their potential.The Financial Crimes TeamDid you know that only about 4% of the world’s GDP is derived from internet commerce? At Stripe, we see this as a vast opportunity for innovation and prosperity. However, the promise of a global online economy also comes with significant risks, as malicious actors threaten the trust and safety of digital platforms. Our Financial Crimes team plays a crucial role in safeguarding our services, ensuring compliance, and identifying individuals involved in money laundering and other financial crimes.Your RoleWe are seeking a passionate individual committed to combating financial crimes and adept at unraveling complex investigations. You should possess a natural curiosity and the ability to navigate ambiguity while devising creative solutions. Your primary responsibilities will include conducting thorough investigations, making informed account-level decisions, and providing recommendations for regulatory reporting. You will analyze data, assess various indicators, and draw conclusions based on your findings.The ideal candidate will have a background in financial crimes compliance, particularly within the fintech or e-commerce sectors.