Product Implementation Specialist | Integrations

Join SpotOn as a Product Implementation Specialist and play a crucial role in integrating our cutting-edge solutions into clients' operations. You will collaborate with diverse teams to ensure smooth transitions and effective use of our products.

At Lighthouse, we're on a mission to transform the commercial strategy within the hospitality sector. Our innovative platform simplifies data complexity, equipping businesses with actionable insights, advanced pricing tools, and state-of-the-art business intelligence to fully realize their revenue potential.Backed by $370 million in Series C funding and fueled by a relentless passion for growth, we've integrated five companies into our journey, surpassing $100 million in ARR in 2024. With over 850 team members across 35 countries and representing 34 nationalities, our diverse community is a source of strength.At Lighthouse, we are more than a workplace; we are a community committed to collaboration, fun, and a shared goal of revolutionizing the hospitality industry. Are you ready to join us and take part in this exciting venture? Your Responsibilities: #LI-RemoteAs a Product Support Specialist, you will serve as the face of Lighthouse for our clients. You will play a crucial role in creating positive experiences by building relationships and ensuring that customers derive maximum value from our products. In this position, you will advise and assist a diverse range of clients, aligning their business requirements with our solutions and enhancing their operations through Lighthouse's capabilities.Key Areas of Impact:Implement Lighthouse's integrated products while delivering outstanding end-user support.Address customer inquiries submitted via chat or email promptly and efficiently.Empower users to fully leverage Lighthouse products through attentive listening and understanding of their unique needs.Provide technical troubleshooting for client inquiries and requests, clearly communicating technical concepts to all stakeholders.Create and maintain supporting materials and user manuals that enhance the customer experience.Escalate complex technical issues and bugs to the Engineering team for timely resolution.Work collaboratively with internal teams to address inquiries and ensure a seamless customer journey.Utilize AI and automation tools to streamline troubleshooting, speed up response times, and offer personalized, data-driven support to users.About Our Team:Join our Customer Engagement team, the driving force behind our dedication to customer satisfaction! We are the friendly, strategic-minded, and committed representatives of Lighthouse, working tirelessly to ensure every customer interaction is exceptional.

Join our dynamic team as a Product Implementation Specialist at spoton. In this pivotal role, you will be responsible for ensuring the successful implementation of our innovative products, facilitating seamless integration, and providing top-notch support to our clients. Your expertise will help clients maximize the value of our solutions and enhance their operational efficiency.As a key member of our team, you will collaborate closely with cross-functional teams to deliver tailored implementation solutions. You will also play a crucial role in training clients and providing ongoing support to ensure they achieve their desired outcomes.

Motive helps organizations in transportation, logistics, construction, energy, and other sectors manage their operations more efficiently. The platform brings together safety, operations, and finance workflows, allowing teams to oversee drivers, vehicles, equipment, and expenses from one dashboard. Automation and AI features help reduce manual work and improve visibility for nearly 100,000 customers, from Fortune 500 firms to small businesses. For more information, visit gomotive.com. Role overview The Senior Implementations Consultant in Mexico City (hybrid) leads deployment projects for Motive’s largest clients. This position manages both hardware and software rollouts, guiding customers from the initial kick-off through go-live and ongoing satisfaction. Acting as a project manager and Motive product expert, the consultant steers clients through complex onboarding, partners with the Enterprise account team to encourage adoption, and delivers training as the relationship develops. What you will do Design and maintain onboarding programs that align with Motive’s product direction. Set, monitor, and achieve key performance indicators for onboarding success. Plan and manage implementation projects for assigned accounts, ensuring smooth onboarding and effective training to drive adoption. Act as the main contact for hardware and software implementations during onboarding for assigned clients. Ensure timely and successful onboarding completion for all designated accounts. Track client progress and activities to support full adoption, keeping projects within scope and on schedule.

Jellyfish is a global digital marketing agency that combines technology, creativity, media, and data expertise to help clients navigate digital transformation. The team values diverse perspectives, believing they fuel innovative strategies and engaging narratives for clients worldwide. The Integrated Producer role in Mexico City sits within the creative and experience production team. Reporting to the Integrated Production Director, this position plays a key part in delivering high-quality services across a variety of projects. What you will do Develop a strong understanding of Jellyfish's services and clients' business needs, both strategically and in execution. Collaborate with team members to create, refine, and implement plans that meet operational and financial goals for assigned accounts. Act as the main operational contact for the account, handling communications internally and externally. Manage workload scoping, briefing, internal quality control, and client communications to ensure high standards in service delivery. Review and challenge existing processes and timelines to drive improvement. Mentor and support team members, offering leadership and guidance. Requirements At least 3 years of experience in advertising or brand/marketing roles, ideally with exposure to localization or language-focused work. Fluency in English. Strong organizational skills and leadership abilities. Comfort working collaboratively in a fast-paced environment. Jellyfish is committed to building a diverse and inclusive workplace. All qualified applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristic.

CLO Virtual Fashion, established in 2009, is at the forefront of revolutionizing the digital fashion landscape through cutting-edge 3D clothing simulation technology.We offer a comprehensive suite of clothing-related services, encompassing everything from conceptualization and design to manufacturing, marketing, fitting, and styling, all powered by our advanced 3D clothing simulation algorithms.Utilizing our renowned software solutions, including CLO, Marvelous Designer, and Jinny, we engage in the complete costume design journey. Our platforms, such as CLO-SET and CONNECT, facilitate a streamlined and sustainable workflow, enabling seamless integration of both physical and digital garments within the CLO system.As a leader in the global digital fashion sector, CLO Virtual Fashion operates 13 offices across 11 countries—including regions in Asia, North America, Europe, and South America—and is continuously expanding to meet the needs of our diverse clientele worldwide.

About WPP Media WPP is a leader in creative transformation, harnessing the power of creativity to shape better futures for our people, our planet, our clients, and our communities. Discover more at wpp.com. WPP Media operates as WPP’s global media collective, uniting the finest platforms, talents, and partners to create boundless growth opportunities in an increasingly media-rich world. Explore further at wppmedia.com. At WPP Media, we cherish the strength of our culture and our people. This is what empowers us to deliver outstanding experiences for both our clients and each other. In this pivotal role, embracing WPP and WPP Media’s core values will be essential: Be Extraordinary by Leading Collectively to Inspire Transformational Creativity. Create an Open Environment by Balancing People and Client Experiences through Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Role Summary and Impact As a key member of the Global Operations Centre (GOC), you will collaborate with teams from the United States, Europe, and Asia to deliver impactful solutions in a cooperative, multicultural setting. We are seeking a Senior Executive of Implementation Planning to: Contribute to tactical campaign outputs by investigating media selections, exploring custom opportunities, and conducting insightful analyses in post-campaign reviews that showcase our planning effectiveness. Act as the agency lead for research tools, providing valuable data points for consumer insight generation. Transform tactical presentations into engaging media plans that meet client objectives, while also contributing to publisher briefs for custom innovations. Establish and nurture relationships with media representatives to sustain business partnerships, offer account updates, and brief on industry trends.

Join Spin as a Product Marketing Specialist and play a pivotal role in shaping our marketing strategies. You will collaborate with cross-functional teams to develop product positioning, create compelling marketing campaigns, and drive customer engagement. Your insights will directly influence our go-to-market strategies and help us enhance our brand presence.

About the RoleAt Hello Patient, we are revolutionizing patient engagement through Mia, our cutting-edge AI assistant designed to enhance interactions between healthcare providers and patients. We are seeking a dedicated Customer Integration Engineer who will play a pivotal role in seamlessly integrating Mia with our clients' existing systems. This position encompasses the entire integration lifecycle, from collaborating with customer IT teams during initial discovery to developing high-quality production-grade connectors and providing ongoing support.In this highly impactful technical role, you will engage in daily coding activities and work closely with healthcare clients to address their unique integration challenges. You will also collaborate with our agent platform team to devise and implement innovative integration strategies as we scale. Given the nature of this role, your presence will be essential for our clients—strong communication skills are as critical as your coding expertise.This position is based in Mexico City, where you will work in-person with our local team three days a week. If you are an integration engineer who thrives on diverse challenges, ownership, and the opportunity to make a real difference for our customers, this is the perfect opportunity for you!What You'll DoBuild & Ship IntegrationsCreate production-quality integrations linking Mia to EHR systems, practice management software, and data warehouses.Develop robust data pipelines utilizing APIs, middleware, and various data exchange methods.Design reusable integration modules to expedite future implementations.Manage technical configurations for new clients and troubleshoot deployment conflicts.Own the Customer RelationshipFacilitate technical discovery sessions with client engineering and IT teams.Act as the primary technical contact for integration inquiries and incident resolution.Convert clinical and business workflows into clear technical specifications.Support, Document & ImproveProvide Tier 2/3 support for production environments.Develop and maintain technical documentation, integration playbooks, and training materials.Identify avenues for enhancing and automating integration processes over time.What We're Looking ForMust Have5+ years of experience in software development, data engineering, or integration engineering.

Role overview WPP Media is looking for a Senior Executive for Implementation Planning to join the GOC division. This position plays a key part in guiding strategic initiatives and supporting the rollout of multiple projects. The role can be based in Barranquilla, Bogota, Cali, Medellin (Colombia), or Mexico City (Mexico). What you will do Lead planning for project implementation within the GOC division Support teams as they execute strategies to deliver consistent, high-quality service Apply expertise to improve processes and outcomes across client projects Locations Barranquilla, Colombia Bogota, Colombia Cali, Colombia Medellin, Colombia Mexico City, Mexico

Join us at Fever, the premier technology platform transforming the culture and live entertainment landscape!Our objective? To make culture and entertainment accessible to all. Leveraging our innovative technology and data analytics, we're changing how audiences interact with live events. Each month, over 300 million people across 40+ countries discover incredible experiences through our platform, while we empower event creators to innovate and reach new audiences.Our achievements include collaborations with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, producing award-winning events with the support of top global investors. Exciting, right?We're on the lookout for proactive individuals ready to help us shape the future of entertainment!Let’s dive into this role and explore how you will contribute to Fever’s mission. About the Role:We seek a dedicated individual to join our Marketplace Operations Team. Your responsibilities will encompass:Management of Fever's Back Offices: Creating, configuring, monitoring, and maintaining experiences across both internal and external ticketing and distribution platforms.Operational Monitoring: Conducting daily checks on published experiences to ensure accurate setup, performance, and seamless operation.Cross-Team Coordination: Engaging daily with Project Management, Product, Quality Assurance, Marketing, Finance, and other stakeholders to support back-office planning, coordinate experience launches, and enhance internal operational processes.

Orion Innovation is a leading global business and technology services firm recognized for its innovative approach to business transformation and product development. Our expertise lies in digital strategy, experience design, and engineering, offering a unique blend of agility, scalability, and maturity. We partner with an extensive array of clients across diverse sectors such as financial services, telecommunications, media, automotive, life sciences, e-commerce, and education.Position: Product SpecialistProfile Overview:We are seeking a Product Owner with 2 to 3 years of experience in managing and developing digital products, software, or platforms. The ideal candidate will have a proven track record of collaborating with stakeholders to enhance product value.Key Responsibilities:- Manage and prioritize the Product Backlog, defining user stories and acceptance criteria.- Work closely with stakeholders to establish product vision, strategy, and roadmap.- Effectively manage expectations and negotiations with business and technology teams.- Minimum of 2 years of experience in project management (Agile experience preferred).- Strong organizational and management skills.- Eagerness to learn and collaborate.- Scrum Product Owner Certification (CSPO) is a plus.- Hybrid work model.- Advanced English proficiency.

Role overview The Integration Consultant at efihr plays a key role in connecting client business systems with efihr solutions. Based in Mexico City, this position involves both technical analysis and hands-on implementation. Much of the work involves integrating efihr's offerings with enterprise platforms, such as SAP. The consultant works closely with integration architects to ensure each solution is thoroughly tested, well documented, and tailored to specific client requirements. What you will do Design integration workflows that connect business systems efficiently. Develop and write scripts to automate important processes. Plan and carry out data mapping, modeling, and loading strategies. Prepare detailed specifications to support integration projects. Analyze customer needs and adjust solutions to fit those requirements. Test integrations to confirm they are reliable and perform as expected. Build integration solutions that solve unique challenges for each client. Location This position is based in Mexico City, Mexico.

Join our dynamic team at efihr as a Supply Chain Implementation Consultant, where you will empower clients with innovative supply chain planning solutions. Your role will involve analyzing planning challenges, collaborating on solution design, implementing and validating solutions, and ensuring seamless project execution from start to finish. You will provide ongoing support throughout the project life cycle, ensuring that our customers receive the highest quality service.Your key responsibilities include:Collaborating with our skilled solution architects to discover clever and effective planning solutions that guarantee a flawless implementation.Leading the complete implementation process alongside the customer's project team to achieve successful outcomes.Offering your expertise during and after the implementation phase, ensuring clients maximize the value of their solutions.Conducting comprehensive training sessions for customers to enhance their understanding and utilization of the implemented solutions.Documenting the solutions with detailed technical descriptions for fellow consultants and functional notes for customers.While you will engage with clients regularly (approximately 20% of your time), you will remain an integral part of our team of experts and consultants, ensuring strong collaboration and support.

Join Sutherland as an Implementation Engineer, specializing in Cisco and Omnichannel CX. In this role, you will be instrumental in implementing and optimizing cutting-edge customer experience solutions that leverage Cisco technologies. You will collaborate with cross-functional teams to ensure seamless integration and deployment of solutions, enhancing our clients' customer engagement and satisfaction.

ALTEN México is seeking a dynamic Senior Integration Analyst/Designer. The ideal candidate will possess extensive experience in analyzing, designing, and documenting integration solutions, along with the ability to engage effectively with business and IT teams, presenting well-structured technical proposals. Responsibilities will include defining designs, modeling structures, and participating in multidisciplinary forums as an integration specialist.Key ResponsibilitiesUnderstand and analyze requirements with business and IT teams: use cases, dependencies, non-functional requirements (NFRs), and success criteria.Participate in projects and multidisciplinary forums as an integration specialist.Document integration designs, diagrams, premises, and technical details necessary for development.Deliver presentations to both technical and non-technical teams, clearly articulating integration solutions.Analyze existing documentation and incorporate information into proposed designs.Attend understanding sessions, provide follow-up, and offer support (remotely or in-person).Consult on integration matters for areas requiring guidance.Model data structures in tables or Excel.

About Us:Multiplica Talent is on the lookout for you!We are a consultancy that specializes in providing the best job opportunities to top digital talent in the market.With 20 years of experience, we excel at recruiting skilled, innovative individuals who are eager to grow for our clients.Currently, we collaborate with companies across LATAM, the USA, Europe, and Africa, featuring talents who work onsite and/or remotely from various parts of the world.Our talents are the change agents shaping the organizations of the future. Join us in making a difference!Position:Integration AnalystObjective:To serve as the technical and strategic reference in the analysis, design, and implementation of integration solutions for mobile banking. This role combines analytical capabilities with architectural vision to gather requirements, design robust and scalable integration flows, and support technical and business teams in defining and validating solutions that deliver medium and long-term value.Responsibilities:Understanding and analyzing requirements with business and IT areas, including use cases, dependencies, non-functional requirements, and success criteria.Participating in projects with multidisciplinary forums as an integration specialist to propose, discuss improvements, and contribute ideas.Documenting integration designs: diagrams, assumptions, connection details, and data mapping between existing and new service structures.Defining detailed structures for new services.Presenting to both technical and non-technical teams, clearly articulating integration ideas depending on the forum.Analyzing existing documentation to integrate reviewed ideas into proposed solutions.Attending understanding and follow-up sessions, either remotely or onsite.Providing integration consulting to third-party areas requiring advice.Modeling data structures in tables or Excel format.

About Nubank Nubank was founded in 2013 with a mission to simplify financial services and empower individuals in their everyday lives. As one of the largest digital financial platforms globally, we cater to over 100 million customers across Brazil, Mexico, and Colombia. We harness cutting-edge technologies and innovative business practices to deliver new financial solutions that are straightforward, user-friendly, affordable, and empowering. Our commitment is to enhance access to financial services throughout Latin America. Role Overview As a Senior Product Operations Specialist focused on Fraud, you will play a critical role in developing banking integrations with third-party partners. Your responsibilities will include: Utilizing real-time data to pinpoint inefficiencies and refine processes for enhanced effectiveness. Leading the enhancement of our operational protocols and creating fraud training materials for our teams. Designing and establishing investigation processes centered on fraud detection. Managing the end-to-end roadmap, prioritizing tasks, and navigating complex decisions in a dynamic environment. Overseeing the transition from "confirmed" to "released" stages, optimizing due diligence processes to improve efficiency and compliance, and consistently monitoring this funnel. Regulatory Management: Acting as the primary contact for regulatory inquiries and overseeing the implementation of engineering and operational solutions for remediation.

Bounteous is a leading digital transformation consultancy focused on collaborating with ambitious brands to craft innovative digital solutions that address today’s complex challenges and position them for future success. Upholding exceptional standards in technical and domain expertise, we provide cutting-edge and strategic solutions across Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.Our unique Co-Innovation methodology fosters a collaborative engagement model that aligns interests and accelerates value creation. Clients around the globe leverage the skills and expertise of our team of over 4,000 professionals spanning the Americas, APAC, and EMEA. By partnering with top technology providers, we design transformative digital experiences that enhance customer engagement and propel business success.

neoris is hiring an SAP Incentive Management Integration Consultant based in Mexico. This role centers on optimizing and integrating SAP solutions to support client needs. Role overview The consultant will work closely with cross-functional teams to deliver SAP Incentive Management integrations. The goal is to ensure solutions align with business objectives and deliver measurable value for clients. What you will do Collaborate with teams across departments to design and implement SAP Incentive Management integrations Focus on optimizing SAP solutions for client requirements Contribute to delivering high-quality, business-driven results Requirements Experience with SAP Incentive Management integration Ability to work effectively with cross-functional teams Strong focus on meeting business objectives through technical solutions