Associate Director of IT Operations

Join Nagarro as an Associate Director of IT Operations and lead our dynamic team in delivering innovative IT solutions. In this pivotal role, you will oversee the IT operations, ensuring the highest standards of service delivery and operational excellence.We are seeking a strategic thinker with a passion for technology and a track record of leading cross-fun…

Role overview The Lead Associate Account Director at The Trade Desk in Milan guides client relationships and oversees major advertising accounts. The position centers on digital advertising strategy, building client partnerships, and leading a team to deliver results. What you will do Build and maintain strong partnerships with key clients in the advertising industry Design and execute digital advertising strategies that align with client objectives Lead, mentor, and support a team to ensure high-quality service and successful campaign outcomes Collaborate directly with clients to understand their needs and help them achieve their goals Location This role is based in Milan.

Role Overview Santen is hiring an Associate Director of Pricing, Market Access & Governmental Affairs in Milan. This leadership position shapes market access strategies and pricing models, helping to bring vision care products to patients across Italy. What You Will Do Develop and refine pricing approaches for Santen’s portfolio, aiming to maximize patient access and business sustainability. Lead market access initiatives that support the adoption of innovative products in the Italian healthcare landscape. Represent Santen in discussions with governmental agencies and other key stakeholders, advocating for reimbursement frameworks that align with company goals. Support Santen’s mission to improve patient outcomes through effective vision care solutions. Location This role is based in Milan.

ServiceNow is seeking an accomplished Client Director to lead our strategic initiatives and foster strong relationships with our clients. In this pivotal role, you will leverage your industry expertise to drive customer satisfaction and business growth, ensuring that our solutions meet the unique needs of our clients.

As the Program Director at ServiceNow, you will lead strategic initiatives and drive program execution to ensure alignment with our organizational goals. You will be responsible for overseeing program development, managing cross-functional teams, and ensuring the successful delivery of projects on time and within scope. Your leadership will foster a culture of collaboration and innovation, enabling teams to thrive in a fast-paced environment.

Join Our Dynamic TeamThe BOSS team (Business Operations & Supply Strategy) is integral to Deliveroo's commercial organization. While our Sales and Account Management teams are the driving force, the BOSS team navigates the course: prioritizing objectives, shaping strategies, facilitating scalability, and implementing necessary controls to maintain quality and sustainability.As our Commercial department expands significantly, establishing robust operational foundations is essential. The Commercial Operations Specialist will be pivotal in empowering our Sales and Account Management teams, enhancing their performance through streamlined processes, innovative tools, and a commitment to operational excellence.This hands-on position is ideal for individuals who thrive in a business-centric environment, adept at translating strategies into actionable plans and serving as a vital link between commercial teams, systems, and data insights.Your ResponsibilitiesDesign, build, and maintain user-friendly operational tools and workflows that support Sales and Account Management teams.Streamline and standardize commercial processes for improved efficiency, accuracy, and scalability.Act as a daily operational partner for Account Managers and Sales teams, assisting with execution, troubleshooting, and best practices.Conduct regular analyses to pinpoint bottlenecks, inefficiencies, risks, and opportunities for enhancing the Commercial department's effectiveness.Oversee cyclical operational processes, ensuring timely completion and maintaining high data quality.Serve as a gatekeeper for supply hygiene, ensuring proper and consistent usage of tools, processes, and inputs.Promote best practices across the commercial organization, fostering adoption and correct usage of tools and processes.Work collaboratively with cross-functional teams such as Operations, Product, Finance, and Systems to ensure alignment and seamless execution.

Join Gympass as a Welfare Director and play a crucial role in shaping the well-being of our employees. In this pivotal position, you will develop and implement welfare programs that promote health, wellness, and a positive work environment. Your leadership will be key in enhancing employee satisfaction and engagement through innovative welfare initiatives.

As the Operations Manager at Glovo Italy, you will spearhead the Supply Excellence Team, ensuring an outstanding customer experience in one of Glovo's most critical and intricate markets. With your robust analytical skills, strong leadership, and commitment to operational excellence, you will drive efficiency at scale, facilitate rapid growth, and perpetually enhance service quality.Your leadership will be pivotal in guiding a dynamic team that marries operational prowess with keen business insight, making certain every initiative contributes value.THE JOURNEYLead the Supply Excellence Team to deliver insights, proactively uncover opportunities, and optimize operational performance.Own and monitor supply operational metrics in Italy, guaranteeing the highest standards of service quality and delivery speed.Build, coach, and empower a high-performing team of Operations Analysts (5+ FTEs), fostering a culture of ownership, data-driven execution, and continuous improvement.Conduct in-depth analyses of operational data to identify trends, uncover inefficiencies, and implement impactful strategies that enhance performance at both country and city levels.Design, implement, and refine core operational processes to support fleet growth, partner satisfaction, and profitability across the entire supply ecosystem.Oversee courier supply health, ensuring availability, balance, and compliance, delivering excellence at scale in both stable and high-pressure environments.

About Ukio |At Ukio, we strive to empower individuals to choose their living arrangements freely . We challenge the conventional residential real estate landscape by offering stylishly furnished and thoughtfully designed apartments available for stays starting from one month. Our services eliminate the typical hassles associated with rentals, such as lengthy contracts, furniture purchases, security deposits, and broker fees, thus providing our clients with the freedom to live where and when they desire. Based in Barcelona, we have expanded our reach with offices in Madrid, Lisbon, Berlin, and Paris, and we are poised to extend our footprint across more cities in Europe soon . With the backing of top-tier Venture Capital firms in Europe, the forthcoming year is pivotal for our growth as we seek to enhance our team and enter new markets. We successfully raised €27 million in our Series A funding round in 2022, followed by a Series B round that will fuel our expansion throughout Western Europe. Our Culture |We prioritize diversity, compassion, and integrity within our team. We are proud of our diverse group of dedicated, collaborative, and results-oriented individuals and are eager to welcome like-minded professionals. In true startup spirit, we embrace uncertainty and grant our team the autonomy to take ownership of their projects. We are innovators who thrive in dynamic environments, initiating and enhancing projects from the ground up.Our team includes a variety of personalities, from food enthusiasts to athletes, adventure seekers to art lovers. We understand the importance of fun and always have a team event lined up. Are you ready to be part of our journey?Role |We are on the lookout for a Guest Operations Manager to join our Milan team. In this pivotal role, you will oversee the daily operations related to the onboarding of new apartments, facilities management, and guest operations. Being part of a startup means you'll enjoy a significant degree of autonomy while tackling diverse challenges and seizing opportunities.Responsibilities |Oversee guest operations from check-in to check-out, including addressing guest requests and resolving complaintsEnsure apartments are maintained to high cleanliness and quality standardsCoordinate with third-party service providers (e.g., plumbers, electricians, cleaners, painters, carpenters) and building administrationSupport the sales team during apartment tours for prospective clientsProvide data-driven insights and process enhancements to improve operational efficiency, customer service, and overall guest experienceCheck-InConduct regular inspections at check-in to verify that apartments meet cleanliness and quality benchmarksManage guest access to apartments through key management and keyless entry codes, while coordinating with the Guest Experience team...

Director of Insurance ProductsAbout SatispaySatispay is a prominent player in the European FinTech sector, driven by an unwavering commitment to innovate and enhance the payment landscape. Our mission is to simplify financial transactions, making them straightforward and equitable for all. We aspire to redefine the future of finance by transforming intricate monetary interactions into seamless experiences that enrich people's lives.As a rapidly expanding scale-up, Satispay offers a vibrant workplace where you can significantly influence business outcomes and the company's strategic direction. Joining us means embracing a pivotal role marked by autonomy and responsibility.Our culture emphasizes ownership, decisive execution, and strategic vision. We are bold in our decision-making, confronting challenges with a strong commitment to sustainable and ethical success.Your RoleIn your capacity as the Director of Insurance Products, you will spearhead our insurance division and establish a powerful distribution network from the ground up. We are in search of an impactful Insurance Expert who possesses an exceptional blend of industry knowledge, practical execution skills, and business insight to ensure our insurance offerings are not only compliant with regulations but also commercially successful and perfectly integrated into our services.This role presents an excellent opportunity for an executive eager to navigate and influence industry-wide transformation in a high-growth, dynamic environment.With a strong sense of ownership and a passion for creating impactful change, you will be accountable for:Regulatory Expertise – Acting as the leading authority on insurance regulations and distribution frameworks in Italy, safeguarding the legal integrity of our product line.Partnership Development – Serving as the chief negotiator and main liaison with brokers and insurance providers, nurturing carrier relationships as we function as the distributor.Commercial Expansion – Leading the strategy for growth and sales within the insurance sector, fully managing product distribution and performance metrics.

Director of Tax & StructuringAbout SatispaySatispay is a pioneering force in the European FinTech industry, driven by a passionate mission to transform everyday payments into a seamless, fair, and accessible experience. Our founding vision aims at simplifying complex financial interactions, ultimately enhancing people’s quality of life. As a rapidly expanding scale-up, we offer a vibrant environment where you can make a significant impact on the future of finance.Joining our team places you in a pivotal role with the authority to influence major business outcomes and direct the strategic direction of both the company and the industry at large.We embrace a culture of ownership, determination, and strategic insight. Our approach is characterized by bold decision-making and a commitment to ethical, sustainable success.Your ResponsibilitiesAs the Director of Tax & Structuring, you will be instrumental in guiding the evolution of our corporate architecture. You will serve as a key driver of our international growth, ensuring that our structural framework is optimized for both efficiency and regulatory compliance. Acting as a strategic ally to our leadership team and Boards of Directors, you will adeptly navigate the complexities of a rapidly growing, regulated financial market. Your daily activities will include:Leading Structural Strategy - Oversee the redesign of the Group's corporate structure to facilitate long-term strategic growth and cross-border expansion.Regulatory Integration - Maintain a resilient tax architecture that adapts to evolving regulatory landscapes, proactively identifying structural and supervisory risks.Global Transfer Pricing - Develop and execute a transfer pricing model that accurately reflects our capital allocation and risk-bearing capacities across international markets.This role is an exceptional opportunity for an executive equipped to lead transformative change and contribute to a larger mission within a high-growth, dynamic environment.

At Celonis, we lead the way in Process Intelligence technology and are recognized as one of the fastest-growing SaaS companies globally. We see a significant opportunity to boost productivity by integrating AI, data, and intelligence into core business processes, and we invite you to be part of this journey.About the RoleWe are on the lookout for a visionary leader to expand and guide our Enterprise Architects team as we advance our vision for Enterprise AI.This pivotal leadership position requires a unique combination of profound technical knowledge, people management skills, and the ability to engage at the executive level. You will serve as an executive sponsor, adeptly presenting to C-level executives and guiding your team in converting strategic objectives into practical technical strategies.Your primary responsibility will be to inspire and enable a team that supports our expanding sales organization in meeting revenue targets. You will facilitate the removal of technical barriers by fostering strong collaborations with leaders across Sales, Value Engineering, Product Management, Data Operations, and Information Security.Success MetricsYour achievements will be evaluated based on your team's influence, including new customer acquisition rates, retention, upselling, and your overall contribution to the sales team's and organization's success.Your ResponsibilitiesLead and nurture a team of Enterprise Architects responsible for defining the architecture, data, and cloud strategies for our largest clients.Act as an executive sponsor during pre-sales and post-sales phases, presenting strategic visions to C-level executives and collaborating with customer architecture and security teams.Drive strategic innovation by guiding your team to create architectures that facilitate enterprise modernization, utilize capability mapping, and explore cutting-edge solutions with technologies like Agentic AI.Serve as a leadership connector between our product and engineering teams and client teams to guarantee the delivery of exceptional technical services.Oversee the assessment of the IT landscape maturity of our customer base and ensure your team effectively coaches Celonis account teams and ecosystem partners on architecture, integration, performance, and scalability.Lead the creation of reusable assets for projects and develop customer-facing position papers and thought leadership presentations on architecture and innovation with Celonis.Desired Qualifications

Role Overview Delivery Hero SE is hiring a Finance Director for Italy, based in Milan. This position shapes financial strategy and oversees daily finance operations for the region. The Finance Director leads a team and manages key financial processes to support the company’s growth plans. Main Responsibilities Guide budgeting, forecasting, and financial reporting for the Italian market Lead and develop the local finance team Monitor financial performance and identify areas for improvement Ensure compliance with Italian financial regulations and company policies Support the achievement of regional growth targets through sound financial management Location This role is based in Milan.

Role Overview: Creative DirectorWe are looking for a dynamic and innovative Creative Director to spearhead our creative team. The successful candidate will possess extensive experience in creative strategy, outstanding leadership skills, and a fervent enthusiasm for pushing creative boundaries. As the Creative Director, you will manage the creation and implementation of innovative concepts that resonate with our brand's vision and marketing goals.Execute with Impact: Showcase exceptional conceptual skills and creative talent across various media platforms.Passion for Purpose: Create meaningful work that connects with audiences.Curiosity Driven: Maintain an insatiable desire to learn about challenges, potential solutions, and our target audience to uncover significant ideas.Trendsetter: Stay ahead of the latest trends in healthcare marketing and inspire the next generation of creative solutions.Innovative Thinker: Utilize your industry expertise and creativity to exceed expectations and produce compelling work that influences behavior.Leadership & Collaboration: Guide your team through experience, empowerment, and a collaborative spirit to foster exceptional work and personal growth.Persuasive Presenter: Clearly articulate creative solutions and their effectiveness in addressing client challenges through impactful pitches and presentations.Proactive Problem Solver: Anticipate and navigate challenges throughout the creative process with a positive attitude.Growth-Oriented: You will play a key role in nurturing your team's creativity and enhancing client brands while contributing to the growth of our business.Diversity Advocate: Commit to promoting diversity, equity, and inclusion through continuous learning and inclusive practices.Additional duties may be assigned as required.

Join eversana as a Medical Director in Milan, where you will spearhead innovative medical strategies and lead a talented team dedicated to transforming healthcare solutions. This pivotal role requires a visionary leader with extensive experience in the medical field, capable of driving impactful projects that improve patient outcomes and enhance healthcare delivery.

Role Overview Max Mara Fashion Group is looking for a Sales Operations Specialist to join the Milan Showroom. This entry-level role supports wholesale operations and helps keep the showroom organized and efficient. Main Responsibilities Assist with sales analytics and reporting Maintain accurate inventory records Support the sales team with daily tasks and coordination Who This Role Suits This position is a strong fit for those starting a career in fashion and interested in building practical skills in a creative setting.

We are seeking a dynamic and strategic International Revenue Director to lead our revenue generation efforts at lexroom. In this pivotal role, you will spearhead the development and execution of innovative revenue strategies across international markets. Your expertise will be crucial in identifying and capitalizing on growth opportunities while ensuring alignment with our global objectives.As the International Revenue Director, you will collaborate closely with cross-functional teams to enhance customer engagement and drive sales performance. You will analyze market trends, competitor activities, and customer feedback to refine our service offerings and maximize revenue potential.

Role Overview viseven is hiring an Account Director based in Milan to help guide strategy and lead initiatives for clients in the Pharma and MarTech sectors. This role focuses on developing relationships, understanding client needs, and supporting the adoption of marketing technologies.

About Sibill Sibill is building a modern financial platform for SMEs and accountants. Many businesses still rely on disconnected, inefficient tools. Sibill brings invoicing, payments, treasury, and accounting together in one place, aiming to save time and deliver real value. The team values ambition, pragmatism, and efficiency. Sibill moves quickly and holds itself to high standards. Growth has been strong, with backing from international investors such as Keen Venture Partners (Fiscozen), Founders (Pleo), Exor Ventures (Qonto, Alan), Notion Capital, and Creandum (Klarna, Spotify). This is an early stage for the company, with significant impact possible as Sibill works to improve how 90% of Italian businesses operate. Role Overview: Revenue Operations Manager Based in Milan, the Revenue Operations Manager will be Sibill’s first dedicated RevOps hire. This person will collaborate closely with the founders and teams across Sales, Marketing, and Customer Success. The goal: align people, data, and tools to support efficient, predictable growth. This is a visible role. Decisions will be empowered, sales cycles accelerated, and order brought to fast-changing processes, all with the help of technology and AI. What You Will Do Stack & Systems Design and implement the full Revenue Operations stack (CRM, automations, integrations), guiding Sibill toward AI-native go-to-market processes for cost efficiency and effectiveness. Establish HubSpot as the single source of truth for business data. Automate lead routing, deal flow, and service level agreements. Integrate Marketing, Sales, and Customer Success to ensure a seamless funnel. Data & Metrics Oversee the full funnel, from MQL to SQL to Closed Won and Expansion. Build dashboards and KPIs to track pipeline, conversions, forecast accuracy, and cycle times. Maintain CRM hygiene and data quality at all times. Support weekly forecasting by highlighting risks and stalled deals. Processes & Playbooks Document Sales and Customer Success processes and develop team playbooks.

At AlfaDocs, we strive to revolutionize the healthcare sector through innovative technology. Our mission is to enhance the experiences of medical practices and patients alike via our comprehensive software platform.As pioneers in the industry, we have developed a cutting-edge Software as a Service (SaaS) solution designed to digitalize healthcare operations. Our flagship product, AlfaDocs, is the first all-in-one cloud platform dedicated to Patient Relationship and Practice Management.We are seeking a dynamic and seasoned Director of Human Resources and Administration (all genders) to lead our HR and Administration divisions, which currently comprise a team of five dedicated professionals. The ideal candidate will be adept at spearheading strategic initiatives while ensuring the smooth operation of vital administrative functions.