Client Relationship Representative - Field-Based E-Commerce

About Viva.comViva.com stands as Europe's premier Tech Bank for businesses, transforming omnichannel payment acceptance. We provide card issuing, loans, and deposit accounts to enterprises throughout Europe. Operating under the EU FOS framework and licensed by the Bank of Greece, we seamlessly deliver financial services across 22 EU countries. As pioneers of the Tap on Any Device technology, we enable businesses to accept payments on any device, or even without one. Today, we are at the forefront of the movement towards All-in-One business solutions, powered by our comprehensive suite of financial services. Our holistic approach to business needs has fostered a vibrant ecosystem of over 450 innovative tech partners in software and hardware, directly connecting to all local payment schemes and alternative payment methods across the continent, reinforcing our value proposition. Our vision is to empower businesses with a value-driven platform that accelerates their adoption of cutting-edge technology.Role Overview: As an integral part of the Direct Representatives Team, you will be pivotal in promoting our services to clients, ensuring smooth activation and ongoing support for merchants.Key Responsibilities:Present and articulate Viva.com’s omnichannel payment solutions to clients, offering detailed information and guidance on effective implementation;Engage with clients both on-site and digitally to address the needs of both physical and online merchants;Facilitate merchants with verification and activation processes;Assist in integrating Viva.com e-commerce payment solutions, including payment gateways, checkout tools, and APIs;Monitor and assess portfolio performance;Support existing merchants to ensure active usage of our services;Escalate issues and create cases for problems outside of your resolution capabilities;Collaborate with internal teams to enhance the merchant experience both digitally and in-store;Travel for client meetings and industry events.

About Viva.comViva.com stands as Europe's pioneering Tech Bank for Businesses, fundamentally transforming omnichannel payment acceptance. Our offerings include card issuance, loans, and deposit accounts tailored for businesses throughout Europe. With licensing from the Bank of Greece and operations under the EU FOS regime across 22 EU countries, we deliver seamless financial services. As innovators in Tap on Any Device technology, we enable payment acceptance on any device, or even without one. Viva.com is at the forefront of the transition to All-in-One business solutions, powered by a comprehensive suite of financial services. Our holistic approach is reinforced by a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space, connecting directly to all local payment schemes and alternative payment methods across the continent. Our vision is to provide businesses with a value-driven platform that accelerates the adoption of cutting-edge technology.Role Overview: As a vital member of the Direct Representatives Team, you will be instrumental in promoting our services directly to clients, ensuring smooth activation and ongoing support for our merchants.Key Responsibilities:Act as the primary liaison for key enterprise clients;Collaborate with cross-functional teams (Product, Technical, Operations) to deliver customized enterprise payment solutions;Oversee complex onboarding projects, ensuring timely completion of all deliverables;Monitor and assess portfolio performance;Provide in-person support and consultation for existing customers;Assist current merchants in maintaining active usage of services;Escalate issues by initiating cases for problems outside of your resolution authority;Effectively present product features and benefits to clients;Engage in travel to meet clients and participate in industry events.

About Viva.comViva.com stands as the premier Tech Bank in Europe for businesses, pioneering the transformation of omnichannel payment acceptance. Our offerings include card issuance, loans, and deposit accounts tailored specifically for businesses across the continent. As a licensed entity under the Bank of Greece, we operate in 22 EU countries, delivering a seamless suite of financial services. We are the first to introduce the innovative 'Tap on Any Device' technology, allowing payment acceptance across various devices and even without them. Currently, Viva.com is at the forefront of providing All-in-One business solutions, powered by an extensive array of financial services. Our holistic approach to business needs is further enhanced by a dynamic ecosystem of over 450 tech partner-innovators in both software and hardware. By connecting directly with all local payment schemes and alternative payment methods across Europe, we significantly elevate our value proposition. Our vision is to deliver a value-driven platform that accelerates the adoption of cutting-edge technology for businesses.Role Overview: As a member of the Direct Representatives Team, you will play a vital role in promoting our services directly to clients, ensuring effective activation and ongoing support for our merchant partners.Key Responsibilities:Engage with clients on-site to promote company services.Assist merchants in the verification and activation processes.Track and analyze the performance of client portfolios.Deliver personalized support and consultation for existing merchants.Participate in both scheduled and self-initiated client engagement activities.Ensure new merchants in your portfolio complete their registration.Support existing clients in maintaining active usage of our services.Escalate issues by initiating cases for complex problems.Effectively present product features and benefits to clients.Travel to meet clients and participate in industry events.

We are excited to welcome a dynamic and seasoned professional to join our team in Milan as the Online Store Management Leader. This role requires a strong background in e-commerce, as you will be at the forefront of our digital retail operations.In this position, reporting directly to the Head of Brand Partnerships, you will oversee the comprehensive management of our e-commerce platform. Your leadership will guide a team of experts focused on optimizing the online store to drive sales, enhance the user experience, and achieve our business objectives.Key Responsibilities:Lead and mentor a dedicated team to ensure smooth daily operations.Develop and implement strategic plans aimed at achieving sales growth and objectives.Define and execute the overarching commercial strategy.Act as the primary liaison with brand partners, ensuring that the website aligns with their branding guidelines.Continuously analyze competitor practices to identify new business opportunities.Manage daily operations of the online store, including product listings, pricing strategies, inventory management, and order fulfillment.Address customer inquiries and support requests to maintain high satisfaction levels.Collaborate with the marketing team to develop impactful sales and promotional campaigns.Utilize performance data to make informed, data-driven decisions.Oversee SEO initiatives to enhance search engine visibility and optimize user experience.Ensure quality assurance and resolve technical issues promptly.Support the onboarding process for new team members.Maintain compliance with data privacy and consumer protection laws.Manage the budget for brands, including allocations for purchasing, marketing, and technology investments.

Join our Indirect Team as a Partner Relationship Representative, where you will play a pivotal role in identifying and engaging potential partners to enhance our collaboration framework.About Viva.comViva.com is pioneering the future of banking for businesses in Europe as the first Tech Bank. We are at the forefront of revolutionizing omnichannel payment solutions, offering services such as card issuing, loans, and deposit accounts across 22 EU countries. Licensed by the Bank of Greece, we deliver seamless financial services under the EU FOS regime. Our innovative Tap on Any Device technology allows payments to be made on any device, or even without one. As we lead the charge towards comprehensive business solutions, our expansive ecosystem includes over 450 tech partner-innovators in both software and hardware sectors, strengthening our value proposition by connecting directly with local payment schemes and alternative payment methods throughout Europe. Our mission is to empower businesses with a value-driven platform that accelerates the adoption of cutting-edge technology.Key Responsibilities: Support partners in onboarding, verifying, and activating new merchants; Identify and engage new prospective partners to promote our collaboration framework; Escalate partner requests by opening cases for issues outside of your resolution capacity; Act as the primary point of contact for partners; Drive production and growth within the Indirect Team.

Field Sales Representative - MilanAs part of our ambitious growth strategy, Treatwell is seeking a dynamic Field Sales Representative for the vibrant city of Milan. This role will involve identifying and cultivating new business opportunities within your designated territory.Engaging directly with local salons, you'll adopt a professional yet friendly approach to showcase Treatwell's offerings, aiming to enhance both salon operations and customer satisfaction.Your responsibilities will encompass the entire sales process: from lead generation to product presentation and the successful negotiation of commercial agreements, fostering strong and lasting partnerships with salons.Key Responsibilities:Drive business development through proactive outbound activities in your territory, aiming to secure as many appointments as possible.Plan and conduct in-person meetings with local salons to present Treatwell and our SaaS product (management software).Identify potential clients through market mapping in your assigned area.Manage negotiations related to commercial contracts.Achieve and exceed set sales targets.About You:You have at least 1-2 years of relevant experience in a similar sales role.You possess a strong commercial acumen and a results-driven mindset.You hold a valid driver's license, have access to a vehicle, and are willing to travel daily within your assigned territory (Milan and surrounding areas).You are proficient in using essential computer tools.About Treatwell:Who are we?We are a passionate team of over 800 talented individuals across Europe.Treatwell offers the smartest software for salons, connected to the leading marketplace in Europe.We partner with over 55,000 salons across 13 countries, facilitating 23.5 million appointments every year.The best is yet to come.If you are excited about revolutionizing the beauty industry, this is the place for you.Join us and be part of our team!What We Offer:Fixed-term contract with a salary commensurate with experience.Monthly performance-based bonus.€40 monthly voucher for use on the Treatwell App.Meal vouchers worth €10.Access to a psychological well-being platform.Reimbursement for travel expenses.40% discount on Italo Trains and other company perks.All necessary tools/devices provided to excel in your role.Equal Opportunity:At Treatwell, we are committed to fostering an inclusive work environment that respects and values everyone, providing equal opportunities to all our candidates and employees.

The RoleAs a Home-Based Radiology Technician, you will perform conventional radiology examinations at patients' homes, utilizing the equipment and resources provided by Medicilio. You will collaborate with a dedicated logistics specialist and send the acquired images to the radiologist for remote reporting. Your work will commence at our office in Milan (Certosa/Portello area), covering the metropolitan area and surrounding provinces.Your ResponsibilitiesConduct radiological examinations at patients' residences.Manage the radiology kit and company vehicle.Work closely with the logistics specialist to plan routes and provide operational support.Ensure clinical quality, efficiency, and patient-centered care.Contribute to the development of an innovative healthcare model.

About Us SharkNinja is a leading global product design and technology firm celebrated for its innovative and high-quality lifestyle solutions that enhance daily living across homes worldwide. Underpinned by our renowned brands, Shark and Ninja, we have consistently demonstrated our ability to deliver groundbreaking products, achieving significant growth and market presence across various categories. With our headquarters in Needham, Massachusetts, and a dedicated team of over 4,100 associates, our products are widely available through key retailers and online platforms globally. About SharkNinja At SharkNinja, we aim to make a positive impact in every household globally. Our commitment to excellence drives us to create exceptional consumer products that delight our customers. From cutting-edge Shark cleaning devices to innovative Ninja kitchen solutions, we consistently deliver bold ideas and revolutionary products that redefine industry standards. Role Overview The TikTok Shop Manager will lead the launch, growth, and scaling of SharkNinja’s TikTok Shop operations within the Italian market. This dynamic role requires a blend of e-commerce proficiency, insights into social commerce, and hands-on execution capabilities. You will play a crucial role in driving revenue growth through strategic campaign management, partnerships with creators, and the optimization of TikTok Shop operations.

Join Ebury, a leading global financial services company, as a Client Portfolio Manager. In this pivotal role, you will be responsible for managing a diverse portfolio of clients, ensuring their financial needs are met through tailored solutions. Your expertise will help drive client satisfaction and retention while contributing to the overall growth of our organization.

Role Overview Adyen is looking for an Account Manager in Milan to strengthen customer relationships and support clients using our payment solutions. This role involves working closely with stakeholders, managing client accounts, and contributing to customer satisfaction and retention. What You Will Do Manage and nurture client accounts to support their ongoing success Collaborate with internal teams and external partners to address client needs Help drive customer satisfaction and encourage long-term partnerships Location This position is based in Milan.

As a Client Partner at aleph, you will play a crucial role in cultivating strategic relationships with our clients. Your expertise will help us deliver tailored solutions that drive success and innovation. You will collaborate closely with various teams to ensure that our services align with client needs, fostering long-term partnerships and promoting customer satisfaction.

Join our dynamic team at aleph as a Client Solutions Manager. In this pivotal role, you will be responsible for forging strong relationships with our clients, understanding their needs, and delivering tailored solutions to drive their success. Your expertise will help us enhance client satisfaction and foster long-term partnerships.

ServiceNow is seeking an accomplished Client Director to lead our strategic initiatives and foster strong relationships with our clients. In this pivotal role, you will leverage your industry expertise to drive customer satisfaction and business growth, ensuring that our solutions meet the unique needs of our clients.

About the Role lexroom is looking for a Field Event Marketing Specialist in Milan. This role centers on planning and executing field marketing events that build brand awareness and connect with customers. The position works closely with both sales and marketing teams to identify key audiences, shape event strategies, and review results. What You Will Do Plan and organize field marketing events from concept through execution Work alongside sales and marketing to target the right audiences Develop strategies that make events memorable and effective Track and analyze event performance to improve future efforts What to Expect This is a collaborative role where creative ideas and teamwork matter. The work environment moves quickly, and each event helps shape lexroom’s marketing results.

Join Databricks as a Field Engineering Manager, where you will spearhead a dynamic team of technical pre-sales Solutions Architects and Engineers in Italy. Your proven experience in collaborating with sales teams will be vital in driving revenue growth while mentoring teams to enhance their synergy.Note: This position is based in Milan, within a commutable distance.Your role will involve boosting your team's productivity, expertly communicating complex, value-oriented solutions, supporting intricate sales cycles, and nurturing relationships with key partners in major corporations.Key Responsibilities:Recruit, mentor, and develop the pre-sales team across Italy.Foster a collaborative and motivated culture within a rapidly expanding team that embodies Databricks' commitment to customer obsession, teamwork, and diversity.Enhance the return on investment for Solutions Architect involvement in sales encounters.Promote a solution and value-driven approach within the field engineering division.Demonstrate a comprehensive understanding of the needs and revenue potential of assigned accounts.Engage with key customer executives to strengthen strategic partnerships.Ensure alignment with partners and internal services to secure effective implementation strategies.Contribute to building Databricks' brand as a member of the Leadership team in collaboration with Marketing and Sales across the region.

Location: Milan, Lombardia, ItalyCompany: Charlotte Tilbury Beauty Role overview The Field Training Manager for Charlotte Tilbury Beauty in Milan plays a key part in developing and supporting store-based Managers and Artists. This position blends in-person and virtual training to strengthen team skills and customer service standards. The role also ensures the Learning Management System is used effectively and adapts educational strategies as commercial needs shift. Working closely with the Field Sales Manager, this manager helps shape people plans and area strategies. Direct observation, real-time coaching, and fostering social advocacy are central to setting the standard for customer experience. Main responsibilities Deliver training on the Charlotte Tilbury 'Magic Experience' service model and intermediate artistry techniques. Facilitate a full training curriculum, including induction, social, and developmental sessions. Support operational business management and area education strategy. Lead training for new product launches and skincare. Promote and manage use of the Learning Management System. Track and analyze KPIs to measure training impact, provide feedback to Field Sales Managers, and refine programs for ongoing improvement. Partnering with Field Sales Managers Develop and implement training and development strategies to achieve retail goals. Accelerate growth for high-potential team members through development pathways and certification. Address under-performance and support improvement plans. Incorporate insights from Peakon and engagement feedback. Drive engagement with the Learning Management System. Encourage social advocacy within stores. Contribute to succession planning across the area. Training delivery and team development Execute the training plan within agreed timelines, adapting to evolving business needs. Conduct regular, targeted store visits with clear objectives and KPIs. Deliver high-quality training sessions both virtually and in person. Provide ongoing feedback and actively support team development.

About SumUpAt SumUp, we celebrate the everyday hero—the passionate individuals who possess the courage to pursue their dreams and the determination to bring them to fruition.Small business owners lie at the core of our mission, which is why we are dedicated to creating powerful, user-friendly financial solutions that empower them to thrive in their ventures. With a founder’s mentality and a collaborative team spirit, our diverse teams across Europe, South America, and the United States work in unison to ensure that small business owners can succeed and do what they love.Team DescriptionJoin our Sales Training team within the Sales Enablement function. Our team, spread across various hubs in Europe, focuses on accelerating the success of our Field Sales teams, enabling them to achieve their goals quickly, confidently, and consistently.As the Sales Training Team Lead, you will take on the dual role of operational and people leader for Field Sales Training in established markets. Your responsibilities will include coaching and supporting a team of seasoned Field Sales Trainers, ensuring that training programs are delivered on time, meet high standards, and significantly impact field performance.Your position will place you at the heart of execution, transforming strategy into actionable steps and clarifying daily operations. Collaborating closely with Field Sales leadership, Revenue Operations, and Product teams, you will ensure that training is seamlessly aligned with field activities—from onboarding and accreditation to early activation, productivity, and ongoing training. Experience our Milan office here

About Us SharkNinja is a renowned global product design and technology company, boasting a diverse portfolio of highly-rated lifestyle solutions that significantly enhance people's lives in homes worldwide. With two trusted brands, Shark and Ninja, the company has a stellar record of delivering disruptive innovations, successfully launching consumer products across multiple categories, and achieving remarkable growth and market share expansion. Headquartered in Needham, Massachusetts, and supported by a talented team of over 4,100 associates, SharkNinja's products are available at major retailers, both online and offline, and through distributors globally. Position: Amazon Media Manager, Europe OVERVIEW: The Amazon Marketing Team at SharkNinja is dedicated to optimizing our products on Amazon platforms across Europe, focusing on setup, content creation, optimization, and innovative positioning to drive demand and brand awareness. Our goal is to deliver top-notch content and a seamless customer journey that results in high visibility, strong conversion rates, and sustainable brand growth. We are looking for a strategic and results-oriented Digital Media Manager to spearhead demand generation through the Amazon Advertising ecosystem. This role transcends traditional advertising management; it involves proactively devising solutions and strategies aimed at fostering profitable growth. You will take full ownership of the Amazon media strategy and...

Join veepee as a Key Account Manager Marketplace, where you will play a pivotal role in managing key accounts and driving growth within our marketplace segment. You will be responsible for building and maintaining strong relationships with our partners, ensuring their success and satisfaction while aligning with our strategic goals.

The Logistics Project Manager at the-level-group in Milan leads logistics projects from planning through execution. This role focuses on process improvements, performance gains, and delivering a better customer experience across digital and e-commerce logistics. The environment is lively and often changes, requiring adaptability and a proactive mindset. Main responsibilities Oversee end-to-end logistics flows, including onboarding new carriers, launching new functionalities, analyzing costs and performance, and introducing best practices in warehousing. Collaborate with teams in Tech, Administration, Customer Service, Back Office, Store Management, and external partners to meet targets for quality, cost, and speed. Support customers proactively and resolve logistics issues to maintain high service standards. Requirements Bachelor’s degree in Engineering, Economics, Management, or a related field. Experience in logistics, including shipping, warehousing, and carrier negotiations. Fluency in English, both written and spoken. Strong analytical and communication skills. Proactive, results-focused approach to problem-solving. Adaptable, eager to learn, and comfortable working collaboratively in a changing environment. Positive attitude and a team-oriented mindset. Benefits Competitive compensation package based on experience and background. Monthly lunch tickets, company laptop, discounts on the-level-group and partner brands, and other local perks. Ongoing learning and development through TLG University. Work with a diverse team (average age 30, over 26 nationalities) in a lively workplace. This position offers the chance to make a direct impact on logistics improvements in a company experiencing rapid growth. Expect hands-on involvement and meaningful contributions from the start.