Customer Service Representative - Call Center

Join our dynamic team as a Customer Service Representative at our Call Center in Milan! We are seeking enthusiastic individuals who are passionate about providing exceptional customer support and ensuring client satisfaction. As a representative, you will be the first point of contact for our customers, assisting them with inquiries, troubleshooting issues, …

Join our dynamic team as a Customer Service Representative where you will be the first point of contact for our valued customers. Your role will involve providing exceptional support, addressing inquiries, and resolving issues to ensure customer satisfaction.

Join our dynamic team at Collabera as a Customer Support Representative! In this role, you will engage with customers to provide exceptional service, handling inquiries and resolving issues with professionalism and efficiency. You will play a key role in enhancing customer satisfaction and loyalty.

Join our dynamic team at Collabera as a Customer Service Representative, where you will play a crucial role in enhancing customer satisfaction and loyalty. Your responsibilities will include addressing customer inquiries, resolving issues promptly, and ensuring a seamless experience for our clients. We are looking for individuals who are passionate about providing exceptional service and are eager to contribute to our success.

Intuitive Surgical, Inc. is seeking a Customer Service Representative for a 6-month contract in Milan. This role acts as the first point of contact for clients, helping them navigate their experience with Intuitive’s medical products. Key responsibilities Respond to client inquiries and requests in a timely manner Provide clear solutions and guidance on medical products Assist clients to ensure a positive experience with Intuitive’s services Contract details Temporary position lasting 6 months Located in Milan

Join our dynamic team at Domino's Pizza as a Customer Service Representative in Milan, TN! We are looking for enthusiastic individuals who are passionate about providing exceptional customer service. You will be the face of our brand, ensuring our customers have a positive experience while interacting with us, whether it’s taking orders, resolving issues, or providing information about our products.

Join our dynamic team at Agicap as a Customer Success Operations Intern in the Professional Services department. This internship presents a unique opportunity to gain hands-on experience in enhancing customer success strategies, data analysis, and operational support. You will be collaborating closely with our experienced team to ensure that our customers receive the best service and support possible.As a part of your role, you will assist in collecting and analyzing customer feedback, optimizing processes, and contributing to various projects aimed at improving customer satisfaction. This internship is ideal for individuals looking to develop their skills in a fast-paced environment.

Join our dynamic team at AECOM as a Mechanical Engineer specializing in Data Centers and Critical Facilities. In this role, you will be instrumental in designing and optimizing mechanical systems that ensure the efficiency and reliability of our critical infrastructure projects. You will collaborate with multidisciplinary teams to deliver innovative solutions that meet client needs and project specifications.

Join our dynamic team at AECOM as a Technical Design Manager specializing in Data Center operations. In this pivotal role, you will oversee and guide design initiatives, ensuring high standards of technical integrity and innovation. Collaborate with multidisciplinary teams to deliver cutting-edge solutions that meet our client’s needs while adhering to timelines and budgets.

Role overview AECOM is looking for an Electrical Engineer to join the Milan office. This position centers on supporting data centers and other critical facilities, where reliable electrical systems are essential for daily operations. The focus is on both the design and implementation of these systems in mission-critical environments. What you will do Design electrical systems tailored for data centers and critical facilities Implement solutions that help maintain efficient and dependable infrastructure Apply technical expertise to support continuous operations for client organizations Location This role is based in Milan.

Join Segula Technologies as a Senior HV/MV Electrical Advisor, specializing in data centers. In this pivotal role, you will provide expert guidance on high and medium voltage electrical systems, ensuring optimal performance and reliability. Your insights will shape our projects, driving innovation and excellence within our technical direction.

About the Role radiuslimited is looking for a Customer Success Specialist based in Milan. This position focuses on supporting clients and making sure they get the most from our products and services. The role involves regular collaboration with sales and account management teams to build and maintain strong customer relationships. What You Will Do Provide responsive service and support to clients Work alongside sales and account management to address customer needs Help customers achieve their goals using our solutions Location This role is based in Milan.

About Viva.comViva.com stands as Europe's pioneering Tech Bank for Businesses, fundamentally transforming omnichannel payment acceptance. Our offerings include card issuance, loans, and deposit accounts tailored for businesses throughout Europe. With licensing from the Bank of Greece and operations under the EU FOS regime across 22 EU countries, we deliver seamless financial services. As innovators in Tap on Any Device technology, we enable payment acceptance on any device, or even without one. Viva.com is at the forefront of the transition to All-in-One business solutions, powered by a comprehensive suite of financial services. Our holistic approach is reinforced by a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space, connecting directly to all local payment schemes and alternative payment methods across the continent. Our vision is to provide businesses with a value-driven platform that accelerates the adoption of cutting-edge technology.Role Overview: As a vital member of the Direct Representatives Team, you will be instrumental in promoting our services directly to clients, ensuring smooth activation and ongoing support for our merchants.Key Responsibilities:Act as the primary liaison for key enterprise clients;Collaborate with cross-functional teams (Product, Technical, Operations) to deliver customized enterprise payment solutions;Oversee complex onboarding projects, ensuring timely completion of all deliverables;Monitor and assess portfolio performance;Provide in-person support and consultation for existing customers;Assist current merchants in maintaining active usage of services;Escalate issues by initiating cases for problems outside of your resolution authority;Effectively present product features and benefits to clients;Engage in travel to meet clients and participate in industry events.

About Viva.comViva.com stands as the premier Tech Bank in Europe for businesses, pioneering the transformation of omnichannel payment acceptance. Our offerings include card issuance, loans, and deposit accounts tailored specifically for businesses across the continent. As a licensed entity under the Bank of Greece, we operate in 22 EU countries, delivering a seamless suite of financial services. We are the first to introduce the innovative 'Tap on Any Device' technology, allowing payment acceptance across various devices and even without them. Currently, Viva.com is at the forefront of providing All-in-One business solutions, powered by an extensive array of financial services. Our holistic approach to business needs is further enhanced by a dynamic ecosystem of over 450 tech partner-innovators in both software and hardware. By connecting directly with all local payment schemes and alternative payment methods across Europe, we significantly elevate our value proposition. Our vision is to deliver a value-driven platform that accelerates the adoption of cutting-edge technology for businesses.Role Overview: As a member of the Direct Representatives Team, you will play a vital role in promoting our services directly to clients, ensuring effective activation and ongoing support for our merchant partners.Key Responsibilities:Engage with clients on-site to promote company services.Assist merchants in the verification and activation processes.Track and analyze the performance of client portfolios.Deliver personalized support and consultation for existing merchants.Participate in both scheduled and self-initiated client engagement activities.Ensure new merchants in your portfolio complete their registration.Support existing clients in maintaining active usage of our services.Escalate issues by initiating cases for complex problems.Effectively present product features and benefits to clients.Travel to meet clients and participate in industry events.

About Viva.comViva.com stands as Europe's premier Tech Bank for businesses, transforming omnichannel payment acceptance. We provide card issuing, loans, and deposit accounts to enterprises throughout Europe. Operating under the EU FOS framework and licensed by the Bank of Greece, we seamlessly deliver financial services across 22 EU countries. As pioneers of the Tap on Any Device technology, we enable businesses to accept payments on any device, or even without one. Today, we are at the forefront of the movement towards All-in-One business solutions, powered by our comprehensive suite of financial services. Our holistic approach to business needs has fostered a vibrant ecosystem of over 450 innovative tech partners in software and hardware, directly connecting to all local payment schemes and alternative payment methods across the continent, reinforcing our value proposition. Our vision is to empower businesses with a value-driven platform that accelerates their adoption of cutting-edge technology.Role Overview: As an integral part of the Direct Representatives Team, you will be pivotal in promoting our services to clients, ensuring smooth activation and ongoing support for merchants.Key Responsibilities:Present and articulate Viva.com’s omnichannel payment solutions to clients, offering detailed information and guidance on effective implementation;Engage with clients both on-site and digitally to address the needs of both physical and online merchants;Facilitate merchants with verification and activation processes;Assist in integrating Viva.com e-commerce payment solutions, including payment gateways, checkout tools, and APIs;Monitor and assess portfolio performance;Support existing merchants to ensure active usage of our services;Escalate issues and create cases for problems outside of your resolution capabilities;Collaborate with internal teams to enhance the merchant experience both digitally and in-store;Travel for client meetings and industry events.

At Speexx, we are shaping the future of learning. As a leading digital coaching platform specializing in language training, business coaching, and skills assessment for large international organizations, we leverage cutting-edge AI technology and a global network of certified coaches to empower organizations in enhancing their workforce.We are dedicated to creating an inclusive and welcoming workplace where all employees feel valued and respected. If you are a curious and driven individual eager to grow, we invite you to join our team as a Business Development Representative in Italy.In this role, you will engage with people, marketing, and data within a dynamic SaaS environment. Your primary responsibility will be to identify and qualify potential customers for our international sales teams. You will employ various resources, including our extensive customer database, advanced prospecting technologies, and ongoing marketing initiatives. This position is crucial, as your contributions will significantly influence the organization’s sales pipeline by converting leads into tangible business opportunities.Key Responsibilities:Develop and maintain a robust sales pipeline through data-driven outbound efforts (cold calls, emails, LinkedIn outreach).Transform data and touchpoints from the marketing funnel into actionable business opportunities.Conduct research on target accounts, focusing on Public Administration and B2G, to identify key stakeholders.Utilize CRM and outbound tools (e.g., Outreach, LinkedIn Sales Navigator) for lead management and accurate data tracking.Collaborate with Sales and Marketing teams to support campaigns, events, and lead transitions.Track KPIs, report results, and continuously optimize prospecting strategies.Provide valuable insights on market conditions and prospects to the Marketing and Management teams.Deliver feedback regarding prospect needs, industry trends, market perceptions, and competitive intelligence to management and marketing.Qualifications:1-3 years of experience in a BDR/SDR or similar B2B sales role.Proven ability to thrive in a fast-paced B2B environment.Strong quantitative skills with an analytical, data-driven mindset; a passion for testing and iterating is essential.Hands-on experience with CRM systems and outbound prospecting tools.Interest in the HR and people development sector is a significant advantage.Familiarity with data-driven prospecting campaigns is highly desirable.Results-oriented and sales-focused approach.

About Sibill Sibill is building a unified financial platform for SMEs and accountants. Many businesses still rely on disconnected tools for billing, payments, treasury, and accounting. Sibill brings these functions together in one modern system to save time and deliver real value. The company is ambitious, pragmatic, and focused on quality. Backed by international investors including Keen Venture Partners (Fiscozen), Founders (Pleo), Exor Ventures (Qonto, Alan), Notion Capital, and Creandum (Klarna, Spotify), Sibill is growing quickly. This is an early-stage team with big plans to reshape how 90% of Italian companies handle their finances. Role Overview The Customer Support Specialist serves as the main point of contact for Sibill’s customers in Milan. This role goes beyond basic ticket management. It combines support, analysis, and collaboration with Customer Success, Product, and Engineering teams. The goal: ensure every customer’s daily experience on the platform is smooth, and that customer feedback shapes product and process improvements. What You Will Do Deliver high-quality support through chat, phone, and email Analyze and resolve customer issues quickly and accurately Manage incoming tickets, setting priorities and escalating when needed Spot recurring issues and suggest ways to improve the product and internal processes Work closely with Customer Success, Product, and Engineering to optimize support operations Help create and update both internal and external knowledge bases What Sets You Apart This role is a strong match for someone who is proactive, enjoys solving problems, and thrives when things move quickly.

About AgicapFounded in Lyon in 2016 by a trio of visionary French entrepreneurs, Agicap has rapidly emerged as one of Europe’s leading scale-ups. With a client base exceeding 8,000 and a team of 650 dedicated employees, our revenue has surged sevenfold between 2021 and 2024. As a proud member of the French Tech 120, we are recognized among the most promising startups in France.Agicap empowers finance teams in mid-market companies to streamline cash management and forecasting, ensuring timely supplier payments and efficient receivables. By integrating a Treasury Management System with Accounts Payable and Receivable solutions into a singular platform, we aspire to be the premier Treasury Management platform for mid-market enterprises.Having raised €145M to date from prestigious venture capital firms such as AVP, Greenoaks, Partech, and BlackFin, we are poised for remarkable product innovation and accelerated global expansion.At Agicap, we attribute our success to our passionate and committed teams dedicated to fostering a workplace where individuals can thrive and advance their careers. We continuously seek exceptional talent who are driven by excellence and eager to embark on our ambitious journey!Home pageCustomer StoriesOur Values** Key Responsibilities:**At Agicap, our success is rooted in a unique customer-centric approach, innovative products, and the excellence of our teams.As a Sales Development Representative, you will play a pivotal role in replicating our success story. Your responsibilities will include managing operations, driving business development, and enhancing profitability in Italy.• Being sales-oriented, you will engage with qualified prospects, demonstrate the AGICAP solution, offer technical support, and negotiate contracts remotely via phone.• Become an expert in AGICAP.• Propel lead generation through proactive outbound prospecting.• Identify and address the pain points of your prospects.• Clearly communicate and position the AGICAP value proposition to SMBs.• Manage the entire sales funnel effectively.• Close new deals successfully.• Act as the voice of AGICAP in the Italian market, providing valuable insights to the Product, Sales, and Marketing teams.• Report your performance metrics to the management team.

About UsWe are revolutionizing the financial operating system for SMEs and accountants. Today, businesses and firms work with fragmented and inefficient tools. We are here to change that: we integrate invoicing, payments, treasury, and accounting into a single modern platform, saving time and creating real value.We are ambitious, pragmatic, and efficient. We build quickly and always aim for the highest standards.We are a rapidly growing company backed by some of the best international investors — including Keen Venture Partners (Fiscozen), Founders (Pleo), Exor Ventures (Qonto, Alan), Notion Capital, and Creandum (Klarna, Spotify).This is just the beginning.If you want to build something that can change how 90% of companies in Italy operate, this is the right place for you.The RoleWe are looking for a Sales Development Representative (SDR) to join our Sales team, with a vertical focus on accounting firms.You will be the first point of contact between Sibill and the owners and partners of accounting firms. Your work will be entirely focused on the initial part of the sales funnel: delivering only qualified and ready leads to our Account Executives for product evaluation.ResponsibilitiesProspecting: You will manage a mix of inbound leads and cold calls to accounting firms, identifying and reaching out to targeted profiles via phone and email.Lead Qualification: Assess the fit between the firm’s needs and Sibill, filtering out irrelevant leads and nurturing those who are not yet ready.Demo Scheduling: Once a lead is qualified, schedule demos with the relevant Account Executive.Pipeline Management: Continuously manage and update your pipeline on HubSpot.You are the right person ifBefore you continue reading, if your profile does not match 100% with the description, but you recognize your skills and what you are looking for in these activities, feel free to apply anyway!You resonate with Sibill’s values: ambition, pragmatism, efficiency, integrity.You speak fluent Italian and enjoy engaging with structured professionals.

Join Lexroom as a Business Development Representative specializing in outbound sales to help us expand our reach and connect with potential clients. In this dynamic role, you will leverage your communication skills to engage prospects, identify their needs, and present tailored solutions that align with our innovative offerings.