E-Commerce Store Management Leader

We are excited to welcome a dynamic and seasoned professional to join our team in Milan as the Online Store Management Leader. This role requires a strong background in e-commerce, as you will be at the forefront of our digital retail operations.In this position, reporting directly to the Head of Brand Partnerships, you will oversee the comprehensive management of our e-commerce platform. Your leadership will guide a team of experts focused on optimizing the online store to drive sales, enhance the user experience, and achieve our business objectives.Key Responsibilities:Lead and mentor a dedicated team to ensure smooth daily operations.Develop and implement strategic plans aimed at achieving sales growth and objectives.Define and execute the overarching commercial strategy.Act as the primary liaison with brand partners, ensuring that the website aligns with their branding guidelines.Continuously analyze competitor practices to identify new business opportunities.Manage daily operations of the online store, including product listings, pricing strategies, inventory management, and order fulfillment.Address customer inquiries and support requests to maintain high satisfaction levels.Collaborate with the marketing team to develop impactful sales and promotional campaigns.Utilize performance data to make informed, data-driven decisions.Oversee SEO initiatives to enhance search engine visibility and optimize user experience.Ensure quality assurance and resolve technical issues promptly.Support the onboarding process for new team members.Maintain compliance with data privacy and consumer protection laws.Manage the budget for brands, including allocations for purchasing, marketing, and technology investments.

About Viva.comViva.com stands as Europe's premier Tech Bank for businesses, transforming omnichannel payment acceptance. We provide card issuing, loans, and deposit accounts to enterprises throughout Europe. Operating under the EU FOS framework and licensed by the Bank of Greece, we seamlessly deliver financial services across 22 EU countries. As pioneers of the Tap on Any Device technology, we enable businesses to accept payments on any device, or even without one. Today, we are at the forefront of the movement towards All-in-One business solutions, powered by our comprehensive suite of financial services. Our holistic approach to business needs has fostered a vibrant ecosystem of over 450 innovative tech partners in software and hardware, directly connecting to all local payment schemes and alternative payment methods across the continent, reinforcing our value proposition. Our vision is to empower businesses with a value-driven platform that accelerates their adoption of cutting-edge technology.Role Overview: As an integral part of the Direct Representatives Team, you will be pivotal in promoting our services to clients, ensuring smooth activation and ongoing support for merchants.Key Responsibilities:Present and articulate Viva.com’s omnichannel payment solutions to clients, offering detailed information and guidance on effective implementation;Engage with clients both on-site and digitally to address the needs of both physical and online merchants;Facilitate merchants with verification and activation processes;Assist in integrating Viva.com e-commerce payment solutions, including payment gateways, checkout tools, and APIs;Monitor and assess portfolio performance;Support existing merchants to ensure active usage of our services;Escalate issues and create cases for problems outside of your resolution capabilities;Collaborate with internal teams to enhance the merchant experience both digitally and in-store;Travel for client meetings and industry events.

We are seeking a dynamic and motivated Assistant Store Manager to join our team at courir in Milan. In this role, you will assist the Store Manager in overseeing daily store operations, ensuring exceptional customer service, and maintaining a high standard of store presentation.You will play a key role in driving sales, managing inventory, and leading a team of sales associates. If you are passionate about retail and have a knack for leadership, we want to hear from you!

About Us SharkNinja is a leading global product design and technology firm celebrated for its innovative and high-quality lifestyle solutions that enhance daily living across homes worldwide. Underpinned by our renowned brands, Shark and Ninja, we have consistently demonstrated our ability to deliver groundbreaking products, achieving significant growth and market presence across various categories. With our headquarters in Needham, Massachusetts, and a dedicated team of over 4,100 associates, our products are widely available through key retailers and online platforms globally. About SharkNinja At SharkNinja, we aim to make a positive impact in every household globally. Our commitment to excellence drives us to create exceptional consumer products that delight our customers. From cutting-edge Shark cleaning devices to innovative Ninja kitchen solutions, we consistently deliver bold ideas and revolutionary products that redefine industry standards. Role Overview The TikTok Shop Manager will lead the launch, growth, and scaling of SharkNinja’s TikTok Shop operations within the Italian market. This dynamic role requires a blend of e-commerce proficiency, insights into social commerce, and hands-on execution capabilities. You will play a crucial role in driving revenue growth through strategic campaign management, partnerships with creators, and the optimization of TikTok Shop operations.

 YOUR MISSIONAt Glovo, we aim to transform the grocery shopping experience for consumers. To achieve this, we strive to provide a remarkable experience for our customers. As the MFC Store Manager, you will oversee and coordinate operations within one of our dark stores, prioritizing safety, quality, customer satisfaction, productivity, and a fun work environment.Daily responsibilities include:Maintaining a safe workplace for all team members.Assessing work forecasts and establishing productivity targets to align with overall operational goals.Identifying and spearheading process improvement initiatives.Optimizing labor resources to ensure the efficient operation of MFCs while achieving production targets.Cultivating a start-up mentality and upholding Glovo’s Core Values. RESPONSIBILITIESOversee at least one MFC.Ensure staff are adequately trained and their needs are met so they can concentrate on their tasks.Continuously motivate, coach, and provide performance feedback to pickers and picker leads.Coordinate both physical and virtual workflows to ensure timely dispatch of products.Manage labor allocation, conduct meetings, and assign job responsibilities.Engage in thorough problem-solving across all areas to guarantee smooth operations.Train and support employees in Glovo’s standard operating procedures and the use of relevant equipment and software.Ensure pickers are equipped with the necessary tools and facilitate repairs or replacements as required.Timely report and escalate systemic issues to management.Review and update Standard Operating Procedures in line with Glovo's best practices.Comprehend processes and daily objectives thoroughly, making recommendations for performance enhancements.Identify and mitigate safety hazards within the MFC.Perform administrative tasks and additional responsibilities as assigned by management.Collaborate with other departments (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps, etc.) to implement initiatives. WHAT YOU WILL BRING TO THE RIDEMinimum of 3 years of experience in operations management, working with multidisciplinary teams in retail, distribution, or logistics environments.Effective communication and motivational skills.Strong problem-solving abilities.Excellent logical reasoning skills.Proficient in people management (managing teams of 10-20). Ability to prioritize tasks and execute with excellence.Fluency in both Italian and English. Nice to have:Familiarity with Six Sigma tools and Lean methodologies.

Join the vibrant team at Pennyblack as an Assistant Store Manager in Milan. In this dynamic role, you will assist in driving sales and ensuring exceptional customer service. You will work closely with the Store Manager to oversee daily operations, lead a team of dedicated staff, and implement effective merchandising strategies. Your passion for fashion and commitment to excellence will contribute to the success of our store.

The Logistics Project Manager at the-level-group in Milan leads logistics projects from planning through execution. This role focuses on process improvements, performance gains, and delivering a better customer experience across digital and e-commerce logistics. The environment is lively and often changes, requiring adaptability and a proactive mindset. Main responsibilities Oversee end-to-end logistics flows, including onboarding new carriers, launching new functionalities, analyzing costs and performance, and introducing best practices in warehousing. Collaborate with teams in Tech, Administration, Customer Service, Back Office, Store Management, and external partners to meet targets for quality, cost, and speed. Support customers proactively and resolve logistics issues to maintain high service standards. Requirements Bachelor’s degree in Engineering, Economics, Management, or a related field. Experience in logistics, including shipping, warehousing, and carrier negotiations. Fluency in English, both written and spoken. Strong analytical and communication skills. Proactive, results-focused approach to problem-solving. Adaptable, eager to learn, and comfortable working collaboratively in a changing environment. Positive attitude and a team-oriented mindset. Benefits Competitive compensation package based on experience and background. Monthly lunch tickets, company laptop, discounts on the-level-group and partner brands, and other local perks. Ongoing learning and development through TLG University. Work with a diverse team (average age 30, over 26 nationalities) in a lively workplace. This position offers the chance to make a direct impact on logistics improvements in a company experiencing rapid growth. Expect hands-on involvement and meaningful contributions from the start.

About Us SharkNinja is a renowned global product design and technology company, boasting a diverse portfolio of highly-rated lifestyle solutions that significantly enhance people's lives in homes worldwide. With two trusted brands, Shark and Ninja, the company has a stellar record of delivering disruptive innovations, successfully launching consumer products across multiple categories, and achieving remarkable growth and market share expansion. Headquartered in Needham, Massachusetts, and supported by a talented team of over 4,100 associates, SharkNinja's products are available at major retailers, both online and offline, and through distributors globally. Position: Amazon Media Manager, Europe OVERVIEW: The Amazon Marketing Team at SharkNinja is dedicated to optimizing our products on Amazon platforms across Europe, focusing on setup, content creation, optimization, and innovative positioning to drive demand and brand awareness. Our goal is to deliver top-notch content and a seamless customer journey that results in high visibility, strong conversion rates, and sustainable brand growth. We are looking for a strategic and results-oriented Digital Media Manager to spearhead demand generation through the Amazon Advertising ecosystem. This role transcends traditional advertising management; it involves proactively devising solutions and strategies aimed at fostering profitable growth. You will take full ownership of the Amazon media strategy and...

Unisciti a noi in Arc’teryx - La tua opportunità di carrieraIn Arc’teryx, mentre espandiamo la nostra presenza nell'area EMEA, stiamo cercando individui curiosi, pratici e appassionati che desiderano costruire una carriera duratura nel settore Retail. Crediamo fermamente che ci sia sempre un modo migliore di fare le cose e il nostro principio guida, “Leave It Better”, incoraggia i nostri team a lasciare un'impronta positiva.I nostri Store Manager si sviluppano attraverso coaching e formazione continua, esplorando nuove opportunità tra negozi, regioni e team diversi.Per il nostro negozio di Milano, stiamo cercando un Store Manager (f/m/x) che guiderà un team di 12 persone, offrendo un'esperienza eccezionale ai nostri clienti e costruendo relazioni autentiche con la comunità locale. Sarai responsabile della gestione completa del punto vendita: dalle persone ai risultati, dal prodotto al brand, incarnando quotidianamente i valori di Arc’teryx.

Join veepee as a Key Account Manager Marketplace, where you will play a pivotal role in managing key accounts and driving growth within our marketplace segment. You will be responsible for building and maintaining strong relationships with our partners, ensuring their success and satisfaction while aligning with our strategic goals.

Join Deliveroo as a Warehouse Site Leader and play a crucial role in managing our warehouse operations. In this fixed-term position, you will lead a dedicated team, ensuring efficiency, safety, and excellence in our logistics processes.

Role overview The Energy Sector Leader for Italy at AECOM will be based in Milan. This position takes the lead on projects that influence the direction of the country's energy landscape. The role centers on providing leadership to teams working on sustainable and efficient energy solutions. Main responsibilities Guide project teams to deliver energy solutions that support both client goals and community needs. Oversee initiatives that contribute to a more sustainable and efficient energy sector in Italy. Location This position is located in Milan.

Join the dynamic team at On Running AG as a Part-time Store Advisor in Milan! As a key member of our retail team, you will provide exceptional customer service and help our customers find the perfect running gear. Your passion for sports and commitment to excellence will shine through as you engage with our community. If you thrive in a fast-paced environment and love to inspire others, we want to hear from you!

Winthrop Technologies stands as Europe's premier dedicated data centre delivery partner, providing comprehensive turnkey solutions that span design, construction, and commissioning. With our headquarters in Dublin, we have successfully executed projects across Europe, establishing ourselves as the most trusted name in the data centre sector.We are currently on the lookout for two skilled Quantity Surveyors to become integral members of our team on a significant Data Centre Project. The ideal candidates will take charge of the project's commercial management, focusing on cost control, subcontractor oversight, and client interaction.In this senior position within the commercial team, you will spearhead procurement efforts, manage multiple intricate subcontract packages, and offer strategic commercial insights to ensure the project's success. This role demands exceptional technical, financial, and leadership capabilities.

Join the dynamic team at Red Bull as a STRIKER - Downtrade Store Activator. In this pivotal role, you will be responsible for driving brand visibility and sales performance across Milano Est, Bergamo, and Brescia. Your mission is to engage with local stores, enhance retail presence, and ensure that Red Bull products are prominently displayed. This is an exciting opportunity to champion a leading brand in a vibrant market!

Join our dynamic HQ team in Milan as an Online Business Analyst. In this pivotal role, you will serve as a strategic liaison for various cross-functional stakeholders including Store Management, Marketing, Operations, and Logistics. Your mission will be to drive data-informed decision-making and enhance business performance through sophisticated planning, analysis, and forecasting.As a key contributor, you will spearhead performance reviews, develop agile planning frameworks, and collaborate with various business units to convert insights into actionable initiatives. You will oversee the advancement of reporting tools and strategically interpret data to support growth, optimize inventory efficiency, and enhance market responsiveness.Your Responsibilities:Lead performance review meetings (weekly, monthly, quarterly) to identify risks and opportunities, and assist in developing corrective action plans.Manage open-to-buy planning and forecasting activities by market, channel, and store, working closely with Buying and Replenishment teams.Track and enhance sell-through performance to maximize inventory turnover and profitability.Design and refine standardized, automated reporting tools to improve internal capabilities and facilitate decision-making.Provide regular business performance reviews and strategic insights to Store Management and Brand Partnership teams, supporting and challenging them as necessary.Contribute to defining business KPIs and serve as a reference point for performance analytics across the organization.

Unispace creates workplaces for global brands, combining workplace analytics and technology with a client-focused approach. With 48 studios worldwide, the company values open, collaborative cultures and supports employees from diverse backgrounds. Flexible work arrangements, including hybrid models, help staff balance in-person collaboration and remote flexibility. Role overview The Site Manager in Milan will oversee the full lifecycle of construction projects, ensuring they meet Unispace’s standards for quality, safety, and client satisfaction. This role coordinates on-site operations and brings innovative workplace designs to completion. Leadership and clear communication are key to aligning subcontractors, stakeholders, and the Unispace team throughout each project. What you will do Review and understand subcontractor contracts, project scope, drawings, and specifications. Implement strategies to deliver projects on time and to required standards. Manage relationships and communication with on-site stakeholders, including clients, landlords, tenants, and agents. Monitor subcontractor performance to ensure quality outcomes. Keep the Unispace team updated on site activities and project progress. Collaborate across disciplines, regions, and teams to maintain project alignment. What matters here Success in this position depends on strong leadership, attention to detail, and the ability to coordinate many moving parts. The Site Manager plays a central role in delivering spaces that exceed client expectations while upholding Unispace’s values and safety standards.

About Us:At Tebi, we're revolutionizing the hospitality industry with our innovative Connected Restaurant Management System, designed to streamline operations and enhance service quality. Our all-in-one platform integrates sales, reservations, kitchen preparation, payments, and data analytics, enabling restaurants to operate seamlessly and gain valuable insights.Founded by Arnout Schuijff, a co-founder of Adyen, Tebi has secured €50 million in funding from prestigious investors such as Index Ventures and CapitalG. Our commitment to the hospitality sector is reflected in our growing community of satisfied customers, which includes thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Spain, and beyond.About the Role:We are currently seeking a dedicated Operations Account Manager to facilitate a smooth transition for our merchants from the sales phase through implementation and beyond. In this multifaceted role, you will oversee the onboarding and implementation process, ensuring that our merchants are equipped for long-term success. This position combines elements of project management, customer communication, and process optimization, with a strong emphasis on account management, retention, and support after merchants are live.Your cross-functional collaboration will be essential in creating efficient and scalable onboarding processes, delivering an exceptional experience for every merchant. If you are passionate about empowering restaurants with transformative technology and want to make a significant impact on the industry, we want to hear from you!What You’ll Do:Onboarding / Implementation:Manage the end-to-end onboarding process: Oversee the customer journey from sales handover through setup, training, and go-live, ensuring that implementation stays on track, addressing any concerns, and setting merchants up for sustainable success.Relationship Management: Be the primary contact for new merchants, ensuring smooth implementation by providing clear guidance and support, addressing any concerns, and prioritizing customer satisfaction.Training: Facilitate training sessions for merchants on the effective utilization of Tebi products.Drive Process Excellence: Identify bottlenecks, streamline workflows, and develop scalable onboarding processes that enhance efficiency, reduce time-to-value, and optimize the merchant experience.Account Management / Support:Act as the primary liaison for merchants: Foster strong relationships and provide ongoing support to ensure client satisfaction and continued success.

We are seeking a dynamic and experienced Project Manager to join our team at Turner Townsend in Milan. In this pivotal role, you will oversee and coordinate various real estate projects, ensuring they are completed on time, within budget, and to the highest quality standards.Your expertise will be critical in managing project timelines, resources, and stakeholder communication to drive successful project outcomes. You will work closely with clients, contractors, and team members to deliver exceptional results.

Join Agicap as a Partnership Manager and play a crucial role in expanding our footprint in Italy. We are seeking a dynamic individual who thrives in a fast-paced environment, possesses exceptional interpersonal skills, and is passionate about building strong business relationships. You will be responsible for identifying new partnership opportunities, managing existing relationships, and collaborating with our team to drive growth and success.