Guest Operations Manager

About Ukio |At Ukio, we strive to empower individuals to choose their living arrangements freely . We challenge the conventional residential real estate landscape by offering stylishly furnished and thoughtfully designed apartments available for stays starting from one month. Our services eliminate the typical hassles associated with rentals, such as lengthy contracts, furniture purchases, security deposits, and broker fees, thus providing our clients with the freedom to live where and when they desire. Based in Barcelona, we have expanded our reach with offices in Madrid, Lisbon, Berlin, and Paris, and we are poised to extend our footprint across more cities in Europe soon . With the backing of top-tier Venture Capital firms in Europe, the forthcoming year is pivotal for our growth as we seek to enhance our team and enter new markets. We successfully raised €27 million in our Series A funding round in 2022, followed by a Series B round that will fuel our expansion throughout Western Europe. Our Culture |We prioritize diversity, compassion, and integrity within our team. We are proud of our diverse group of dedicated, collaborative, and results-oriented individuals and are eager to welcome like-minded professionals. In true startup spirit, we embrace uncertainty and grant our team the autonomy to take ownership of their projects. We are innovators who thrive in dynamic environments, initiating and enhancing projects from the ground up.Our team includes a variety of personalities, from food enthusiasts to athletes, adventure seekers to art lovers. We understand the importance of fun and always have a team event lined up. Are you ready to be part of our journey?Role |We are on the lookout for a Guest Operations Manager to join our Milan team. In this pivotal role, you will oversee the daily operations related to the onboarding of new apartments, facilities management, and guest operations. Being part of a startup means you'll enjoy a significant degree of autonomy while tackling diverse challenges and seizing opportunities.Responsibilities |Oversee guest operations from check-in to check-out, including addressing guest requests and resolving complaintsEnsure apartments are maintained to high cleanliness and quality standardsCoordinate with third-party service providers (e.g., plumbers, electricians, cleaners, painters, carpenters) and building administrationSupport the sales team during apartment tours for prospective clientsProvide data-driven insights and process enhancements to improve operational efficiency, customer service, and overall guest experienceCheck-InConduct regular inspections at check-in to verify that apartments meet cleanliness and quality benchmarksManage guest access to apartments through key management and keyless entry codes, while coordinating with the Guest Experience team...

ABOUT NUMAWelcome to Numa, an innovative hospitality brand that is reshaping the way people explore cities. We craft spaces where simplicity meets creativity, offering meticulously designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighborhoods.We are not merely enhancing the guest experience—we are revolutionizing the hospitality sector from within. Our advanced technology simplifies operations, providing unmatched value without hidden fees—just authentic, high-quality experiences.At Numa, we believe that travel should be adventurous and genuine, and we instill these values in our workplace culture. As part of our team, you will thrive in a dynamic and supportive environment where creativity flourishes, and your contributions are genuinely impactful. We are dedicated to fostering a diverse, inclusive, and equitable workplace where every voice is heard and different perspectives drive our innovation.

As the Operations Manager at Glovo Italy, you will spearhead the Supply Excellence Team, ensuring an outstanding customer experience in one of Glovo's most critical and intricate markets. With your robust analytical skills, strong leadership, and commitment to operational excellence, you will drive efficiency at scale, facilitate rapid growth, and perpetually enhance service quality.Your leadership will be pivotal in guiding a dynamic team that marries operational prowess with keen business insight, making certain every initiative contributes value.THE JOURNEYLead the Supply Excellence Team to deliver insights, proactively uncover opportunities, and optimize operational performance.Own and monitor supply operational metrics in Italy, guaranteeing the highest standards of service quality and delivery speed.Build, coach, and empower a high-performing team of Operations Analysts (5+ FTEs), fostering a culture of ownership, data-driven execution, and continuous improvement.Conduct in-depth analyses of operational data to identify trends, uncover inefficiencies, and implement impactful strategies that enhance performance at both country and city levels.Design, implement, and refine core operational processes to support fleet growth, partner satisfaction, and profitability across the entire supply ecosystem.Oversee courier supply health, ensuring availability, balance, and compliance, delivering excellence at scale in both stable and high-pressure environments.

About Us:At Tebi, we're revolutionizing the hospitality industry with our innovative Connected Restaurant Management System, designed to streamline operations and enhance service quality. Our all-in-one platform integrates sales, reservations, kitchen preparation, payments, and data analytics, enabling restaurants to operate seamlessly and gain valuable insights.Founded by Arnout Schuijff, a co-founder of Adyen, Tebi has secured €50 million in funding from prestigious investors such as Index Ventures and CapitalG. Our commitment to the hospitality sector is reflected in our growing community of satisfied customers, which includes thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Spain, and beyond.About the Role:We are currently seeking a dedicated Operations Account Manager to facilitate a smooth transition for our merchants from the sales phase through implementation and beyond. In this multifaceted role, you will oversee the onboarding and implementation process, ensuring that our merchants are equipped for long-term success. This position combines elements of project management, customer communication, and process optimization, with a strong emphasis on account management, retention, and support after merchants are live.Your cross-functional collaboration will be essential in creating efficient and scalable onboarding processes, delivering an exceptional experience for every merchant. If you are passionate about empowering restaurants with transformative technology and want to make a significant impact on the industry, we want to hear from you!What You’ll Do:Onboarding / Implementation:Manage the end-to-end onboarding process: Oversee the customer journey from sales handover through setup, training, and go-live, ensuring that implementation stays on track, addressing any concerns, and setting merchants up for sustainable success.Relationship Management: Be the primary contact for new merchants, ensuring smooth implementation by providing clear guidance and support, addressing any concerns, and prioritizing customer satisfaction.Training: Facilitate training sessions for merchants on the effective utilization of Tebi products.Drive Process Excellence: Identify bottlenecks, streamline workflows, and develop scalable onboarding processes that enhance efficiency, reduce time-to-value, and optimize the merchant experience.Account Management / Support:Act as the primary liaison for merchants: Foster strong relationships and provide ongoing support to ensure client satisfaction and continued success.

About Sibill Sibill is building a modern financial platform for SMEs and accountants. Many businesses still rely on disconnected, inefficient tools. Sibill brings invoicing, payments, treasury, and accounting together in one place, aiming to save time and deliver real value. The team values ambition, pragmatism, and efficiency. Sibill moves quickly and holds itself to high standards. Growth has been strong, with backing from international investors such as Keen Venture Partners (Fiscozen), Founders (Pleo), Exor Ventures (Qonto, Alan), Notion Capital, and Creandum (Klarna, Spotify). This is an early stage for the company, with significant impact possible as Sibill works to improve how 90% of Italian businesses operate. Role Overview: Revenue Operations Manager Based in Milan, the Revenue Operations Manager will be Sibill’s first dedicated RevOps hire. This person will collaborate closely with the founders and teams across Sales, Marketing, and Customer Success. The goal: align people, data, and tools to support efficient, predictable growth. This is a visible role. Decisions will be empowered, sales cycles accelerated, and order brought to fast-changing processes, all with the help of technology and AI. What You Will Do Stack & Systems Design and implement the full Revenue Operations stack (CRM, automations, integrations), guiding Sibill toward AI-native go-to-market processes for cost efficiency and effectiveness. Establish HubSpot as the single source of truth for business data. Automate lead routing, deal flow, and service level agreements. Integrate Marketing, Sales, and Customer Success to ensure a seamless funnel. Data & Metrics Oversee the full funnel, from MQL to SQL to Closed Won and Expansion. Build dashboards and KPIs to track pipeline, conversions, forecast accuracy, and cycle times. Maintain CRM hygiene and data quality at all times. Support weekly forecasting by highlighting risks and stalled deals. Processes & Playbooks Document Sales and Customer Success processes and develop team playbooks.

Be Part of the Sleep Fitness RevolutionAt Eight Sleep, we are dedicated to unlocking human potential through exceptional sleep. As pioneers in the sleep fitness industry, we are transforming the concept of restful sleep while developing cutting-edge hardware, software, and AI technologies to achieve this vision. Our innovative products enhance mental, physical, and emotional performance, turning each night into a tailored, data-driven recovery experience. Trusted by elite performers, professional athletes, and health-conscious individuals across more than 30 countries, we have been recognized as one of Fast Company’s Most Innovative Companies in 2019, 2022, and 2023, and have twice made TIME's list of “Best Inventions of the Year.” Our dynamic team operates with a high-performance ethos: fast, focused, and committed to making a significant impact. We don’t just deliver; we iterate, refine, and obsess over the details that improve our members' sleep quality and overall well-being.Every position at Eight Sleep offers the opportunity to create pioneering technology, collaborate with top-tier talent, and contribute to a future where sleep is not just passive but a powerful asset for living better. If you are ready to break free from the mundane and are passionate about innovating at the forefront of possibility, this is your chance. Join us and lead the movement that is reshaping the way the world sleeps and our potential upon waking.High Expectations. Unwavering Commitment.Our mission requires intensity, and at Eight Sleep, we adopt the same mindset as the world’s elite performers: focused, relentless, and always striving to be in the top 1% of our field. With a mentality akin to Kobe Bryant’s mamba mentality, we apply it to ambitious ideas, next-gen technology, and impeccable execution. This isn’t your typical 9-to-5 job. Our team is deeply committed, frequently working 60+ hours a week—not out of obligation, but because we are invested in our mission. We are here to innovate rapidly, push boundaries, and deliver uncompromising results. If you excel under pressure and seek to make a meaningful impact in your career, you will thrive in this environment. However, if you are looking for an easier path, this may not be the right fit.The PositionWe are in search of a versatile operations manager who can step in and assist us in reaching our next growth phase. You will support the team with daily tasks and various ad hoc projects, allowing them to focus on strategic, high-impact objectives. We are looking for a diverse array of skills: creating clear, actionable project plans and memos, analyzing data sets, and handling various ad hoc initiatives.What You'll ContributeDynamic project and program management across cross-functional initiatives.Support in the development of actionable project strategies.Data analysis to inform decision-making processes.

At AlixPartners, we tackle the most intricate and critical challenges by swiftly transitioning from analysis to action when it matters most; creating enduring value for companies, their employees, and the communities they serve. We are committed to fostering diversity and inclusion, and we seek intellectually curious, innovative, and forward-thinking individuals.What distinguishes us is our culture, which empowers each professional to shape their own development journey: career advancement is not dictated by rigid timelines but rather by individual growth, readiness, and ambition. You will discover a collaborative environment where long-term development, mentorship, and flexibility are essential to our operations. We encourage you to influence our practices and contribute to our vision for the future.The Manufacturing & Operations practice is expanding rapidly, providing you with the chance to make a significant impact on clients’ performance. Our approach goes beyond traditional presentations: we work directly with leadership and frontline teams to design and implement solutions that yield measurable outcomes. From optimizing production processes to enhancing supply chain resilience and driving procurement efficiencies, we emphasize execution as much as strategy. You will engage in real change initiatives—where decisions are made promptly, and results are evident in operational KPIs and financial metrics.

Enpal is on a mission to build the largest renewable energy community in Europe. In Italy, we are experiencing significant growth and are looking for individuals who are eager to build, not just execute.We work with photovoltaic systems, heat pumps, energy storage, and wallboxes. Our approach is digital, fast, and heavily focused on automation and AI. What You’ll Do:We are seeking someone who is excited to build processes from the ground up, rather than managing existing ones.You will be part of the Business Development team with responsibilities including: - Creating and optimizing operational workflows - Automating manual processes - Analyzing data to support strategic decisions - Managing relationships with internal and external stakeholders.This is not an execution role - we are looking for someone who is willing to get their hands dirty, solve problems independently, and propose solutions. What You Bring:Must-HaveFluent Italian (native or C1/C2)Based in Milan (or willing to relocate)Degree (STEM preferred, but other fields considered)You have built something: a side project, automation, tool, or improved process. Anything that demonstrates your ability to go from idea to execution.Nice to HaveExperience with CRM tools (Salesforce, HubSpot, Airtable)Basic programming skills (Python, JavaScript, or any language, even VibeCoding)Experience with data analysis tools (advanced Excel, Power BI, SQL)You have worked in startups or scale-upsWhat You Will Learn From UsWe do not expect you to know everything already. We will train you on automation, data analysis, AI tools, and how to build end-to-end processes. What matters is your eagerness to learn quickly and apply what you’ve learned immediately. What We Offer:Fast Growth: in a scale-up, you learn in one year what you would learn in three elsewhere.Ownership: your projects from start to finish.Tech-first culture: we use AI and automation wherever possible.

Join Our Dynamic TeamThe BOSS team (Business Operations & Supply Strategy) is integral to Deliveroo's commercial organization. While our Sales and Account Management teams are the driving force, the BOSS team navigates the course: prioritizing objectives, shaping strategies, facilitating scalability, and implementing necessary controls to maintain quality and sustainability.As our Commercial department expands significantly, establishing robust operational foundations is essential. The Commercial Operations Specialist will be pivotal in empowering our Sales and Account Management teams, enhancing their performance through streamlined processes, innovative tools, and a commitment to operational excellence.This hands-on position is ideal for individuals who thrive in a business-centric environment, adept at translating strategies into actionable plans and serving as a vital link between commercial teams, systems, and data insights.Your ResponsibilitiesDesign, build, and maintain user-friendly operational tools and workflows that support Sales and Account Management teams.Streamline and standardize commercial processes for improved efficiency, accuracy, and scalability.Act as a daily operational partner for Account Managers and Sales teams, assisting with execution, troubleshooting, and best practices.Conduct regular analyses to pinpoint bottlenecks, inefficiencies, risks, and opportunities for enhancing the Commercial department's effectiveness.Oversee cyclical operational processes, ensuring timely completion and maintaining high data quality.Serve as a gatekeeper for supply hygiene, ensuring proper and consistent usage of tools, processes, and inputs.Promote best practices across the commercial organization, fostering adoption and correct usage of tools and processes.Work collaboratively with cross-functional teams such as Operations, Product, Finance, and Systems to ensure alignment and seamless execution.

Join our dynamic team in Milan as an Operations Analyst, where you'll play a pivotal role in enhancing our operational efficiency and influencing user experience (UX) across multiple cities. Collaborating closely with the Operations Manager and your peers, you'll be instrumental in driving growth and improving profitability.Your Role in Our JourneyAs an Operations Analyst, your contributions will be vital to the success of our local operations. Your key responsibilities will include:Driving KPI Performance: Take charge of key UX and profitability KPIs for a portfolio of cities, analyzing data to pinpoint improvement opportunities and formulating strategies to achieve these goals.Strategic Analysis & Reporting: Conduct thorough analyses aimed at enhancing KPIs and generate high-quality reports and dashboards for clear visibility on core operational metrics.Process Improvement: Provide ongoing feedback and innovative ideas for process enhancements to the Operations Manager, ensuring our operations remain scalable and efficient.Courier Engagement: Engage hands-on to maximize the satisfaction of our couriers, known as Glovers, by optimizing support processes and serving as a key point of contact for their daily needs.Cross-Functional Collaboration: Facilitate effective communication and alignment with other teams, including Commercial and Quality Control Account Managers.This position demands a blend of operational insight, stakeholder management, analytical acumen, and creativity to navigate various challenges!

Join Our Innovative Team at JoivyJoivy is proud to be the leading comprehensive residential platform in Europe, offering a wide array of housing solutions including coliving, short-term rentals, student housing, multifamily residences, and coworking spaces. We also provide a full suite of services for property owners and investors aimed at maximizing their real estate assets through property management, asset management, and marketing strategies.With approximately 400 employees from over 30 different countries, Joivy operates in 50 destinations across 7 countries: Italy, Spain, France, Portugal, the United Kingdom, Luxembourg, and Bulgaria. We combine the unique experiences of DoveVivo, DoveVivo Campus, ALTIDO, Chez-Nestor, and Open, all with a mission to enthusiastically innovate the European residential market.Role & TeamWe are in search of a Maintenance Operator who is energetic and proactive. Your main responsibilities will include:Carrying out routine maintenance tasks, minor repairs, and painting/retouching activities; managing preventive check-ins and check-in/check-out operations with precise updates in the CRM.Performing maintenance work in apartments, focusing on generalist tasks with a specialization in either electrical or plumbing areas.Documenting all completed tasks and outcomes in the CRM system.Conducting preventive check-ins in our properties and updating the management system with results.Reporting any necessary repairs in the apartments while keeping the CRM updated.Managing maintenance for special projects (e.g., dedicated projects for individual apartments).What You Will Need to Succeed in This RoleProficiency with Microsoft Office SuiteValid driver's license - able to use a company scooterBasic skills and knowledge for minor maintenance tasks (plumbing, construction, etc.)Strong problem-solving abilitiesAbility to work effectively in a teamDisclaimer: At Joivy, we celebrate Diversity, Inclusion, Equity, and Belonging. Consequently, the entire selection process will be conducted in alignment with these principles.

About JoivyJoivy stands as Europe's pioneering comprehensive residential platform, providing users with an extensive range of housing solutions including coliving, short-term rentals, student housing, multifamily units, and coworking spaces. We also assist property owners and investors with a full suite of services designed to enhance their real estate assets, such as property management, asset management, and marketing strategies.With a workforce of approximately 400 employees (average age of 32) hailing from over 30 countries, Joivy operates in 50 destinations across 7 countries (Italy, Spain, France, Portugal, the United Kingdom, Luxembourg, and Bulgaria). Joivy brings together the unique experiences of DoveVivo, DoveVivo Campus, ALTIDO, Chez-Nestor, and Open, aiming to enthusiastically innovate the European residential market.Role & TeamWe are seeking a proactive and dynamic Maintenance Operator to join our team.Your main responsibilities will include:Performing routine maintenance tasks, minor repairs, and painting activities; managing preliminary check-ins and check-out operations, ensuring accurate updates in the CRM.Conducting maintenance activities in apartments, focusing on either electrical or plumbing aspects.Documenting all completed activities and outcomes in the CRM system.Executing preliminary check-in tasks in the assets, updating the management system with the results of performed actions.Reporting any necessary repairs in the apartments, ensuring the CRM is updated.Handling maintenance for special projects (e.g., dedicated projects for individual apartments).What You Will Need to Succeed in This RoleProficiency in using the Office package.Valid driving license (Category B) for using a company scooter.Basic knowledge and skills for minor maintenance tasks (plumbing, construction, etc.).Strong problem-solving skills.Ability to work collaboratively within a team.Disclaimer: At Joivy, we celebrate Diversity, Inclusion, Equity, and Belonging. Therefore, the entire selection process will adhere to these principles.

Join Our Team!Joivy is the leading comprehensive residential platform in Europe, offering a diverse range of housing solutions including co-living spaces, vacation rentals, student accommodations, multifamily housing, and coworking environments. We also provide property owners and investors with a comprehensive suite of services aimed at enhancing their real estate investments, including property management, asset management, and marketing strategies.Our team consists of 400 employees, with an average age of 32, representing over 30 countries, and we operate in 50 destinations across 7 countries (Italy, Spain, France, Portugal, the United Kingdom, Luxembourg, and Bulgaria).With a commitment to innovation, Joivy combines the unique experiences of brands such as DoveVivo, DoveVivo Campus, ALTIDO, Chez-Nestor, and Open. We also offer Joivy Renew, which specializes in home renovations and turnkey furniture sales, and Joivy Invest, a business unit focused on real estate investments.Role OverviewWe are looking for a dynamic Operations & Maintenance Assistant (f/m/x) to join our team on a fixed-term contract for 1 year. This role will support the Operations team with managing commercial visits, check-ins, and check-outs, as well as assist the Facility & Maintenance team with minor maintenance tasks in the apartments.Key Responsibilities:Perform minor maintenance tasks in the apartments (e.g., changing light bulbs, painting walls), updating the CRM system with the outcomes of each task;Carry out preventative check-in tasks in the apartments, updating the CRM system with the results of each task;Manage check-in and check-out processes;Conduct commercial visits;Provide back-office support for managing requests from tenants, administrators, property owners, and suppliers.

Role Overview Max Mara Fashion Group is looking for a Sales Operations Specialist to join the Milan Showroom. This entry-level role supports wholesale operations and helps keep the showroom organized and efficient. Main Responsibilities Assist with sales analytics and reporting Maintain accurate inventory records Support the sales team with daily tasks and coordination Who This Role Suits This position is a strong fit for those starting a career in fashion and interested in building practical skills in a creative setting.

Join our innovative and rapidly expanding team at the-level-group as an IT Retail Operations Specialist in Milan. In this pivotal role, you will report directly to the IT Manager and be instrumental in ensuring the seamless functioning of our retail IT infrastructure across our stores in Europe and the US. Your responsibilities will encompass providing first- and second-level IT support both remotely and on-site, overseeing installations, troubleshooting, and managing new store projects.If you possess a robust background in retail IT, have a deep understanding of store operations, and thrive in a fast-paced international setting where technology enhances business success, we would love to connect with you.

Join Nagarro as an Associate Director of IT Operations and lead our dynamic team in delivering innovative IT solutions. In this pivotal role, you will oversee the IT operations, ensuring the highest standards of service delivery and operational excellence.We are seeking a strategic thinker with a passion for technology and a track record of leading cross-functional teams. This is an exciting opportunity for a driven professional looking to make a significant impact in a rapidly growing company.

Join Our Team at JoivyJoivy is the pioneering residential platform in Europe that provides users with a diverse range of housing solutions including co-living, vacation rentals, student accommodations, multi-family homes, and coworking spaces. We also offer a comprehensive suite of services to property owners and real estate investors aimed at enhancing their property value: property management, portfolio management, and marketing strategies.With a workforce of 400 dedicated employees (average age 32, representing over 30 countries), we operate in 50 destinations across 7 countries, including Italy, Spain, France, Portugal, the United Kingdom, Luxembourg, and Bulgaria.Joivy combines the unique expertise of brands such as DoveVivo, DoveVivo Campus, ALTIDO, Chez-Nestor, and Open to energetically innovate the European residential market. Our offerings also include Joivy Renew, which specializes in home renovations and turnkey furniture sales, as well as Joivy Invest, a business unit focused on real estate investments.Role OverviewWe are seeking a motivated and dynamic Operations & Maintenance Assistant (f/m/x) to join our team on a fixed-term contract for one year. This role will support our Operations team with commercial visits, check-ins, and check-outs, as well as assist the Facility & Maintenance team with minor apartment maintenance tasks.Key Responsibilities:Perform minor maintenance tasks in apartments (e.g., changing light bulbs, painting walls), updating the CRM with the outcomes of each task.Conduct preventive check-ins in apartments, documenting the results in the CRM.Manage check-in and check-out procedures.Facilitate commercial visits.Provide back-office support in managing requests from tenants, administrators, property owners, and suppliers.

 YOUR MISSIONAt Glovo, we aim to transform the grocery shopping experience for consumers. To achieve this, we strive to provide a remarkable experience for our customers. As the MFC Store Manager, you will oversee and coordinate operations within one of our dark stores, prioritizing safety, quality, customer satisfaction, productivity, and a fun work environment.Daily responsibilities include:Maintaining a safe workplace for all team members.Assessing work forecasts and establishing productivity targets to align with overall operational goals.Identifying and spearheading process improvement initiatives.Optimizing labor resources to ensure the efficient operation of MFCs while achieving production targets.Cultivating a start-up mentality and upholding Glovo’s Core Values. RESPONSIBILITIESOversee at least one MFC.Ensure staff are adequately trained and their needs are met so they can concentrate on their tasks.Continuously motivate, coach, and provide performance feedback to pickers and picker leads.Coordinate both physical and virtual workflows to ensure timely dispatch of products.Manage labor allocation, conduct meetings, and assign job responsibilities.Engage in thorough problem-solving across all areas to guarantee smooth operations.Train and support employees in Glovo’s standard operating procedures and the use of relevant equipment and software.Ensure pickers are equipped with the necessary tools and facilitate repairs or replacements as required.Timely report and escalate systemic issues to management.Review and update Standard Operating Procedures in line with Glovo's best practices.Comprehend processes and daily objectives thoroughly, making recommendations for performance enhancements.Identify and mitigate safety hazards within the MFC.Perform administrative tasks and additional responsibilities as assigned by management.Collaborate with other departments (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps, etc.) to implement initiatives. WHAT YOU WILL BRING TO THE RIDEMinimum of 3 years of experience in operations management, working with multidisciplinary teams in retail, distribution, or logistics environments.Effective communication and motivational skills.Strong problem-solving abilities.Excellent logical reasoning skills.Proficient in people management (managing teams of 10-20). Ability to prioritize tasks and execute with excellence.Fluency in both Italian and English. Nice to have:Familiarity with Six Sigma tools and Lean methodologies.

Euronet Worldwide, Inc. is seeking a talented Operations Intern to assist in the operational activities of our ATM network across Italy.The selected candidate will be based in our Milan office and will be part of a globally recognized operational organization.Key Responsibilities: Learn to manage and collaborate with third-party service providers to ensure the daily operations of the ATM network, including cash transportation, ATM maintenance, telecommunications, and more. Assist in executing and supporting interventions by coordinating with Euronet's central functions (primarily Operations and Finance) and interfacing with local suppliers. Learn to monitor activity scheduling and progress, supporting remote communication with field technicians via email, phone, and video calls. Process purchase orders and oversee monthly invoicing. Verify documentation and input data into company tools.

Join our dynamic team at Agicap as a Customer Success Operations Intern in the Professional Services department. This internship presents a unique opportunity to gain hands-on experience in enhancing customer success strategies, data analysis, and operational support. You will be collaborating closely with our experienced team to ensure that our customers receive the best service and support possible.As a part of your role, you will assist in collecting and analyzing customer feedback, optimizing processes, and contributing to various projects aimed at improving customer satisfaction. This internship is ideal for individuals looking to develop their skills in a fast-paced environment.