About the job
Sales Development Representative
Are you ready to kickstart your sales career?
Join our dynamic team in Milan and contribute to transforming payment solutions for small businesses across Italy.
At SumUp, we are dedicated to empowering small merchants by simplifying payments and making them more accessible. Currently, we serve over 4 million businesses in over 30 countries — and we are just beginning our journey. As a Sales Development Representative (SDR), you'll be the initial contact for potential SumUp merchants, introducing them to a product that truly makes a difference.
This position is the ideal launchpad for anyone starting or looking to advance their sales career:
- Develop essential sales skills
- Collaborate within a diverse, international team
- Benefit from rapid learning through expert mentorship
- Advance your career in technology from day one
Your responsibilities will include:
- Initiating outreach to businesses through targeted outbound calls to assess their needs and identify their compatibility with SumUp’s POS and payment solutions.
- Qualifying merchants by collecting essential business information and providing insights into how our products can enhance their operations.
- Scheduling high-quality, localized appointments for our Field Sales team to conduct detailed demonstrations, negotiate terms, and finalize deals.
- Concentrating on outreach to merchants who have not solicited contact, utilizing outbound tools, lead lists, and previous opportunity data.
- Contributing significantly to deal generation by ensuring the Field Sales team has a robust pipeline of well-matched, engaged prospects.
We'd love to meet you if you possess:
- Excellent communication skills and a friendly, confident phone demeanor.
- A minimum of 1 year experience engaging with customers or clients in a fast-paced environment.
- Proficiency in both English and Italian.
- A proven track record in outbound outreach — you are comfortable initiating conversations from the ground up.
- Some hands-on cold calling experience, along with the resilience that comes with it!
- Previous sales experience is a plus, though not mandatory.
Life at SumUp:
Competitive base salary plus uncapped commission — your earning potential increases with your success!

