About the job
Embrace Our Mission and Elevate Restaurant Culture!
At TheFork, we cherish the moments that unfold around the dining table. As Europe's premier restaurant booking platform, we bridge a vibrant network of devoted diners with the most beloved restaurants worldwide. Driven by innovation and a profound passion for the culinary industry, we curate extraordinary dining experiences across 11 countries.
As part of the Tripadvisor Group, we take pride in fostering a diverse, people-centric culture where values such as “respect”, “ownership”, “growth”, and “collaboration” flourish. If you're enthusiastic about food, technology, and making a tangible impact, we invite you to take your place at our table.
Your Role:
In the capacity of a Sales Operations Analyst, you will collaborate closely with the Sales Operations Manager to boost operational efficiency across the Italian and DACH (Germany, Austria, Switzerland) markets through process execution, data analysis, and interdepartmental collaboration.
Key Responsibilities:
- Offer daily support to the Sales team on processes, addressing user inquiries, guiding processes, and resolving issues.
- Engage with local and central teams to gather feedback, provide recommendations, and notify stakeholders to ensure alignment, consistency, and fluid operations.
Sales Target & Compensation Support:
- Assist in establishing sales targets and compensation processes.
Project Assistance:
- Contribute to initiatives aimed at refining sales operations and amplifying business impact.
- Collaborate with Sales, Marketing, and Customer Success teams on cross-departmental projects.
Analytics & Reporting:
- Support the examination of sales performance and key performance indicators (KPIs).
- Develop, maintain, and update dashboards and reports to foster actionable insights.
- Prepare data summaries and presentations for internal meetings and business evaluations.

