Technical Programme Manager at Deliveroo | Milan

Join Deliveroo as a Technical Programme Manager in our Milan office! In this pivotal role, you will lead technical projects that drive innovation and efficiency within our operations. You will collaborate with cross-functional teams to ensure successful project execution and alignment with our strategic goals.

Strategic Account ManagerAt Deliveroo, we are dedicated to revolutionizing the way people shop and dine, driven by our commitment to impact, innovation, and growth. Our Commercial team plays a pivotal role in shaping our marketplace as we partner with restaurants, grocers, and emerging verticals globally. From forging key partnerships to unlocking new revenue opportunities and formulating data-driven growth strategies, we tackle significant challenges that propel our business forward. If you excel in dynamic, commercial settings and aspire to shape the future of a global brand, our team is the perfect fit for you.We are on the lookout for a Strategic Account Manager to become a vital part of our Milan team. In this role, you will act as a strategic consultant for our premier restaurant brands in Italy, leveraging data-driven insights to facilitate growth and enhance our marketplace.Key ResponsibilitiesAs a member of the Italy Restaurant team, you will oversee our restaurant brand relationships, serving as a strategic consultant who utilizes data and industry expertise to drive our partners' growth.Strategic Portfolio Management: Manage a high-impact portfolio of restaurant brands, nurturing lasting relationships and serving as their primary contact.Performance Consulting: Analyze partner metrics to identify growth opportunities while enhancing partner satisfaction through data-driven narratives.Commercial Negotiation: Negotiate contract terms to enhance supply quality, financial performance, and consumer value proposition (CVP).Growth Strategy: Develop and implement strategies to boost market share, loyalty, and financial health for both Deliveroo and our partners.P&L Management: Oversee your portfolio's P&L, proactively identifying risks and discovering new revenue avenues.Qualifications Needed for SuccessEssential Requirements:Proven Account Management Experience: Demonstrated success in account management or sales with a focus on driving commercial growth.Commercial Acumen: Strong understanding of market dynamics and the ability to leverage insights for strategic decision-making.

Join Our Team as an Account Manager - Grocery & RetailAt Deliveroo, we strive to revolutionize the way people shop and eat, driven by impact, innovation, and growth. Our Commercial team is at the heart of Deliveroo's marketplace, influencing our service to restaurants, grocers, and new verticals across the globe. We tackle significant challenges by negotiating key partnerships, uncovering new revenue streams, and developing data-driven growth strategies. If you flourish in dynamic commercial settings and desire to shape the future of a global brand, consider joining us.We are in search of a dedicated Account Manager (Grocery & Retail) to become an integral part of our team. In this position, you will play a pivotal role in guiding the growth of our key grocery partners, serving as a consultant to ensure Deliveroo remains a crucial revenue source for global brands.Discover more about our Commercial team—what motivates us, our operational methods, and what you can expect as a team member.Your Daily ResponsibilitiesAs a member of the Grocery & Retail team, you will manage relationships with high-volume strategic partners and leading global grocery brands, leveraging data-driven insights to navigate the fast-changing quick-commerce landscape.Your day-to-day tasks will include:Strategic Partnership Management: Serve as the main consultant for a portfolio of major grocery and retail partners, nurturing deep, long-lasting relationships.Growth Consulting: Utilize data analysis to identify trends, enhancing profitability and growth for both your partners and Deliveroo.Revenue Generation: Generate commercial value through upselling and cross-selling, while identifying new business opportunities within your portfolio.Cross-Functional Leadership: Collaborate with Marketing, Operations, and Customer Service to create and implement tailored solutions addressing partner challenges.Operational Excellence: Act as the primary point of contact for strategic partners, resolving complex issues with professionalism and scalable solutions.Qualifications for SuccessEssential Qualifications:Extensive commercial experience, particularly in retail, FMCG, or high-growth technology sectors.Strong analytical skills with the ability to interpret complex data and derive actionable insights.Exceptional communication and interpersonal skills, enabling effective relationship management with partners.

Strategic Sales Manager, Grocery & RetailBe part of our vision to revolutionize the shopping and dining experience, where innovation, impact, and growth are at the core of our activities. Our Commercial team operates at the heart of Deliveroo’s marketplace, influencing how we engage with restaurants, grocery stores, and emerging sectors globally. From forging essential partnerships to identifying new revenue avenues and developing data-driven growth strategies, we tackle significant challenges that propel the business forward. If you excel in dynamic, commercial settings and aspire to shape the future of a global brand, we want you on our team.We are in search of a Strategic Sales Manager to enhance our presence in Italy by onboarding key grocery and retail partners, serving as a consultant to foster their long-term success on our platform.Your ResponsibilitiesAs part of the Sales Grocery & Retail team, you will join a vibrant group of consultants dedicated to leveraging data-driven insights and industry expertise to unlock new revenue opportunities for our partners.Your daily tasks will include:Pitch and Close: Actively pursue and establish partnerships with leading grocery brands in Italy through a multi-channel strategy, including cold outreach, site visits, and direct meetings.Pipeline Management: Assume full responsibility for your sales funnel, managing a portfolio of leads to achieve high conversion rates and consistently surpass volume and quality objectives.End-to-End Negotiation: Navigate the complete sales process, crafting compelling offers that meet the needs of partners while aligning with Deliveroo’s business goals.Seamless Integration: Supervise the entire onboarding experience, from initial registration to operational launch and generating the first sales.Strategic Initiatives: Collaborate with the broader commercial team on special projects, including pitch days, marketing initiatives, and cross-functional growth experiments.Qualifications for SuccessThe ideal candidate will possess substantial expertise in several of the following areas and a willingness to develop in others:

Join Our Dynamic TeamThe BOSS team (Business Operations & Supply Strategy) is integral to Deliveroo's commercial organization. While our Sales and Account Management teams are the driving force, the BOSS team navigates the course: prioritizing objectives, shaping strategies, facilitating scalability, and implementing necessary controls to maintain quality and sustainability.As our Commercial department expands significantly, establishing robust operational foundations is essential. The Commercial Operations Specialist will be pivotal in empowering our Sales and Account Management teams, enhancing their performance through streamlined processes, innovative tools, and a commitment to operational excellence.This hands-on position is ideal for individuals who thrive in a business-centric environment, adept at translating strategies into actionable plans and serving as a vital link between commercial teams, systems, and data insights.Your ResponsibilitiesDesign, build, and maintain user-friendly operational tools and workflows that support Sales and Account Management teams.Streamline and standardize commercial processes for improved efficiency, accuracy, and scalability.Act as a daily operational partner for Account Managers and Sales teams, assisting with execution, troubleshooting, and best practices.Conduct regular analyses to pinpoint bottlenecks, inefficiencies, risks, and opportunities for enhancing the Commercial department's effectiveness.Oversee cyclical operational processes, ensuring timely completion and maintaining high data quality.Serve as a gatekeeper for supply hygiene, ensuring proper and consistent usage of tools, processes, and inputs.Promote best practices across the commercial organization, fostering adoption and correct usage of tools and processes.Work collaboratively with cross-functional teams such as Operations, Product, Finance, and Systems to ensure alignment and seamless execution.

Join Deliveroo as a Warehouse Site Leader and play a crucial role in managing our warehouse operations. In this fixed-term position, you will lead a dedicated team, ensuring efficiency, safety, and excellence in our logistics processes.

Join Deliveroo as a Senior Picker/Magazziniere and play a crucial role in our logistics team! In this fixed-term position, you will be responsible for efficiently picking, packing, and preparing orders for delivery. Your attention to detail and organizational skills will ensure that our customers receive their meals quickly and accurately.

Are you ready to launch your career in a dynamic and innovative environment? Join us at radiuslimited for our Graduate Management Programme 2026 in Milan, Italy. This full-time opportunity is designed for ambitious individuals looking to kickstart their careers in Sales and Account Management. You will gain invaluable experience, develop your skills, and have the chance to make a significant impact in our company.

About fifty-five:fifty-five is an innovative data company that empowers brands to leverage data to enhance marketing, media, and customer experience through a unique blend of consulting services and specialized technology. As a key player within the Brandtech Group, we provide a comprehensive suite of services that integrates strategic consulting, cloud services, media expertise, and customer experience enhancement.With a team of over 400 digital experts, including digital consultants, tracking and media specialists, engineers, and data scientists, we collaborate to deliver top-notch marketing consulting and technical support to brands across various industries worldwide.As a trusted partner for advertisers in data management, we assist organizations in evolving into effective omnichannel entities by managing their digital ecosystem and integrating it with the physical world.Headquartered in Paris, we operate across three time zones from our 10 offices in Paris, London, Geneva, Milan, Shanghai, Hong Kong, Shenzhen, Taipei, Singapore, and New York. fifty-five places a strong emphasis on the well-being of its employees.Role Overview:As a Technical Digital Analyst at fifty-five in Milan, you will serve as a crucial point of contact for both internal and external stakeholders regarding the implementation of data collection tags on websites and mobile applications. Your responsibilities will encompass web analytics, media monitoring, marketing technology implementations, audits, quality assurance, and providing technical support internally and to our clients. You will create specifications for analytics and media tracking and assist throughout the implementation process. Your analytical skills and project management experience will enable you to operate independently in daily tasks and client communications while supporting the broader fifty-five team. During your onboarding, you will undergo training in web analytics, tag management, and the frameworks we apply to these activities, involving engaging projects that will prepare you for client initiatives you will manage in your role. Throughout these projects, you will receive continuous support and training, enriching your experience and allowing you to share your knowledge with the rest of the fifty-five team.

Your Opportunity:Join Mollie, where our mission is to revolutionize payments and money management for businesses across Europe. With two decades of expertise, we provide a direct and cost-effective solution that has transformed the payment landscape for over 250,000 businesses. Our dedicated team of 850 professionals spans across Europe, from Lisbon to London, all working towards simplifying financial processes.As a hands-on Engineering Manager, you will spearhead a talented team of engineers to define and execute the technical roadmap for our innovative products. Collaborating with diverse teams, you will contribute to shaping the product strategy and represent engineering in crucial technical discussions. Your efforts will significantly enhance product quality, scalability, and innovation, playing a pivotal role in our collective success.What You'll Be Doing:Lead a dynamic team of application engineers, embodying a hands-on leadership style that is expected of all engineering managers.Leverage your strong technical acumen and proven experience in large-scale distributed systems to guide teams through intricate technical transitions.Drive strategic technical decisions in collaboration with cross-functional teams, leading initiatives that align with overarching business and product goals.Identify opportunities for team improvement, propose actionable solutions, and coordinate efforts to enhance team velocity and effectiveness.Shape the broader domain vision, influence strategic direction, and establish objectives for continuous product enhancement.Balance hands-on engineering responsibilities with strategic oversight, taking pride in mentoring and developing high-performing teams.Maintain a results-driven mindset focused on delivering impactful outcomes at scale and speed.

As the Operations Manager at Glovo Italy, you will spearhead the Supply Excellence Team, ensuring an outstanding customer experience in one of Glovo's most critical and intricate markets. With your robust analytical skills, strong leadership, and commitment to operational excellence, you will drive efficiency at scale, facilitate rapid growth, and perpetually enhance service quality.Your leadership will be pivotal in guiding a dynamic team that marries operational prowess with keen business insight, making certain every initiative contributes value.THE JOURNEYLead the Supply Excellence Team to deliver insights, proactively uncover opportunities, and optimize operational performance.Own and monitor supply operational metrics in Italy, guaranteeing the highest standards of service quality and delivery speed.Build, coach, and empower a high-performing team of Operations Analysts (5+ FTEs), fostering a culture of ownership, data-driven execution, and continuous improvement.Conduct in-depth analyses of operational data to identify trends, uncover inefficiencies, and implement impactful strategies that enhance performance at both country and city levels.Design, implement, and refine core operational processes to support fleet growth, partner satisfaction, and profitability across the entire supply ecosystem.Oversee courier supply health, ensuring availability, balance, and compliance, delivering excellence at scale in both stable and high-pressure environments.

Sibill is building a unified financial platform for SMEs and accountants, aiming to replace fragmented tools with a single solution for invoicing, payments, treasury, and accounting. The team values ambition, pragmatism, and efficiency, and works at a fast pace to deliver high standards. Backed by international investors such as Keen Venture Partners, Founders, Exor Ventures, Notion Capital, and Creandum, Sibill is positioned for rapid growth. This Milan-based role offers the chance to influence how most Italian businesses operate, as Sibill continues to expand its impact. Role overview The Community Manager will play a central part in connecting people, sparking conversations, and building genuine relationships with prospects, clients, partners, followers, and colleagues. This position calls for someone who energizes groups, adapts content for different audiences, and balances listening with speaking up. The goal is to amplify Sibill’s presence and foster a vibrant, engaged community. What you will do Grow and nurture the Sibill community across channels such as LinkedIn, newsletters, events, Substack, Reddit, and others, working closely with the team, clients, partners, and followers. Initiate and amplify conversations by researching industry news and trends, identifying key topics and client stories, and turning them into engaging content and discussions. Identify and build relationships with influencers, journalists, creators, community leaders, and other key figures in fintech, SME, startup, and AI spaces. This includes managing micro-influencers and coordinating editorial collaborations with relevant media. Design and implement ambassador programs, activate loyal community members, and coordinate user-generated content initiatives to boost Sibill’s visibility.

POSITION OVERVIEW:As an Account Manager, you will oversee and facilitate various projects and marketing campaigns in collaboration with cross-functional agency teams. Your aim will be to ensure timely and budget-conscious delivery of projects while strictly adhering to strategic briefs. You will foster constructive relationships across agencies and act as a promoter of internal processes.This role will enhance your ability to communicate effectively and present confidently to clients, helping you build robust client relationships over time. You will coordinate and execute projects across diverse marketing channels and support senior account staff in managing the broader perspective of all client workstreams.Please submit your CV in English.KEY RESPONSIBILITIES:In this role, you will be tasked with delivering exceptional business results through team efforts. Your responsibilities include:Managing less strategic projects and generating reporting initiatives, such as monthly/weekly dashboards.Overseeing the completion of products/services from project planning to regulatory submissions and launch.Contributing confidently to meetings, both internal and external.Anticipating next steps and ensuring process adherence.Ensuring high-quality and timely delivery of client activities.Staying informed about client activities and strategies to tailor proposals effectively.Collaborating with senior account managers to meet delivery expectations.Monitoring active projects for your clients and identifying new opportunities.Preparing client proposals and quotations for less strategic projects.Proactively seeking business growth with existing clients.Demonstrating a commitment to diversity, equity, and inclusion by promoting inclusive behaviors.Performing any additional duties as assigned.JOB EXPECTATIONS:Travel: Limited (domestic and international).Hours: Minimum of 40 hours per week.

Join Flexport as an Account Manager, where you will play a pivotal role in managing client relationships and driving business growth. As part of our dynamic team, you will be responsible for ensuring customer satisfaction and delivering exceptional service.

Role overview Sixt SE is looking for a Branch Manager to lead its Milan branch. This position involves running daily operations, supervising a team, and ensuring customers receive attentive service. The Branch Manager is responsible for both the operational and commercial success of the branch. Main responsibilities Manage all daily activities for the Milan branch Guide, mentor, and support team members Work toward sales goals and branch performance targets Put strategic plans into action to improve results Keep customer service standards high at all times

ATC Driving Forward is a premier global logistics and technical services provider, specializing in data centre operations. With a legacy dating back to 1979, our commitment to anticipating client needs and delivering exceptional standards in safety, security, and reliability has made us a leader in the industry. We pride ourselves on fostering strong relationships with our clients across Europe.Our mission is to expertly deliver and install data centres across Europe with meticulous attention to detail. This is achieved through our dedicated team and comprehensive service offerings:Our Team: Our employees are the backbone of our success, ensuring that data centres operate smoothly and secure. We emphasize personal development and professional training through various internal and external avenues.Our Services: We offer a suite of specialized services tailored to meet the unique demands of our clients, including IT relocation, logistics planning, and data centre commissioning and decommissioning. Our 40+ years of expertise allows us to adapt to any situation effectively.In a fast-paced global market, we are seeking driven and motivated individuals to join our team and contribute to our mission of Driving Forward.This RoleJob Title: Data Centre InstallerThe Data Centre Installers (DCIs) play a crucial role in servicing our clients across Europe. They are responsible for the delivery, positioning, and installation of server racks within client data centres, ensuring high standards of safety, security, and customer service.This role offers numerous opportunities for growth and development, with potential career pathways leading to positions such as Delivery Supervisor, Cabling Technician, or Team Leader, complete with training and mentorship.Work Location: The DCIs will operate on-site at client data centres in Milan, Italy.Contract Type: This is a full-time position with a permanent contract.Role & ResponsibilitiesArrive on client sites punctually, equipped with necessary tools, appropriate attire, and PPE.Unload, unpack, and position client IT hardware (e.g., server racks) using power tools safely.Engage in occasional lifting with the assistance of proper tools and team support.Deliver exceptional customer service by maintaining professionalism in interactions with clients and colleagues.Adhere to client procedures regarding health, safety, and security.Maintain consistent and timely communication with colleagues, including managers and team leaders.

Role Overview Fresha is looking for a Business Development Manager (Chinese Speaking) to help grow our presence in Milan. This role calls for someone fluent in Chinese who can spot new business opportunities and connect with potential clients. What You Will Do Identify and pursue new business opportunities in the Milan market Build and maintain relationships with potential clients Develop strategies to strengthen Fresha’s market presence Location This position is based in Milan.

Role Overview autodoc3 is hiring a Junior Vendor Manager in Milan. This position supports vendor relationships and helps keep daily operations running smoothly. The role offers hands-on experience with contract negotiations, performance analysis, and process improvement alongside internal teams. What You Will Do Analyze vendor performance and report findings Negotiate contracts with vendors Work closely with internal teams to refine vendor management processes Help maintain strong, productive vendor relationships Location This role is based in Milan.

Unispace designs and builds workplaces for leading global brands, with a focus on creating environments that help people do their best work. The Milan studio is part of a network of 48 locations worldwide. Teams here value open collaboration, independent thinking, and a supportive culture. This Assistant Project Manager role centers on supporting the delivery of construction projects from start to finish. The position suits someone who enjoys working in detail, thrives when things move quickly, and communicates clearly with others. Initiative and a genuine interest in the construction sector are important here. Role overview As Assistant Project Manager, the main focus is to help the Project Manager oversee all phases of construction projects. The work covers planning, execution, and closing out each project, always aiming to keep things on track and well-documented. What you will do Assist with coordinating and managing project phases, from initial planning through to completion Work with project teams, subcontractors, suppliers, and clients to help meet project goals and deadlines Help prepare project schedules, budgets, and work plans Monitor project progress, track milestones, and update documentation Support procurement, including tracking material and equipment deliveries Assist in managing subcontractor performance and ensure safety and quality standards are met What you bring Strong organizational skills and attention to detail Ability to work well in a team and communicate effectively Problem-solving mindset and willingness to learn Interest in the construction industry Unispace supports flexible and hybrid work, giving employees options to balance in-office collaboration with remote work when possible.

At Unispace, we are dedicated to revolutionizing workplace environments to cater to the diverse demands of today's dynamic global brands. Our flexible, comprehensive approach is executed flawlessly across international borders, powered by robust client partnerships and enhanced by insightful workplace intelligence and cutting-edge technology.We believe every individual deserves to thrive in a workspace that promotes productivity, peak performance, and overall well-being. Across our 48 global studios, we acknowledge that positive work environments nurture open, collaborative, and supportive cultures, enriched by the contributions of motivated individuals from all walks of life.While our core operations focus on strategizing, designing, and constructing workplaces for some of the world’s foremost brands, we recognize that our people are our most valuable asset. We prioritize their growth and well-being through a comprehensive Employee Value Proposition program, including rewards and recognition, career development opportunities, and a strong emphasis on mental and physical wellness.To further support our team, we embrace flexible working arrangements, including hybrid work options that empower our employees to balance in-office collaboration with remote work flexibility. This strategy not only enhances work-life balance but also allows us to harness the full potential of our diverse and talented workforce.Role ProfileAs a Preconstruction Manager, you will oversee commercial interior fit-out projects from the initial client meeting through the pre-contract phase. Your responsibilities will encompass working on design development, estimating, technical evaluations, assembling documentation for tenders, and contract agreements, culminating in handing over to the Delivery team who will execute the build process thereafter.