Customer Engineer / Desktop Support Engineer

Are you passionate about providing exceptional technical support and ensuring seamless operational efficiency? Join our dynamic team at StemXpert in Minneapolis as a Customer Engineer / Desktop Support Engineer. In this role, you will be at the forefront of technology, assisting users with hardware and software issues while ensuring their systems run smoothly.

Job Title: Desktop Support RepresentativeJob ID: # [19011]Location: MINNEAPOLIS,MN-55416Duration: : 1 year (with possible extension) · Effectively diagnose and resolve complex issues related to Microsoft OS, including ticket management, application configuration, and desktop hardware installations.· Perform installation, configuration, and maintenance of Windows operating systems, along with associated hardware and software.· Manage the installation, configuration, and upgrades of desktop and laptop systems.· Provide support and troubleshooting for Windows XP, Windows 7, and assist in migrations.· Proficient in MS Office, MS Outlook, and other Microsoft products.We encourage interested candidates to apply as soon as possible.

Fastly’s edge cloud platform supports organizations like GitHub, Yelp, Paramount, and JetBlue by processing and protecting digital applications close to users. The company’s mission is to create a more trustworthy Internet through secure and reliable digital experiences. Team overview The Customer Support Engineering (CSE) team serves as the primary contact for Fastly customers using the edge cloud platform. This group manages support across Tier 1, 2, and 3, focusing on both technical expertise and empathy. The team also leads Mission Control Engineers (MCEs), who deliver proactive support through the Mission Control Program (MCP). MCP emphasizes observability, advocacy, and event management, aiming to shift from reactive troubleshooting to proactive, scalable support. Strategic customers benefit from reliable assistance and strong observability during their busiest periods. What you will do Lead a distributed support team: Manage engineers at all support tiers and dedicated MCEs. Mentor the group to adopt proactive ownership and ensure the Mission Control Program can scale for high-traffic events. Drive delivery and execution: Identify workflow bottlenecks, clear obstacles, and set realistic project timelines. Oversee project completion and manage runbooks and After-Action Report handoffs to Engineering and Product for MCP activities. Oversee strategic resource governance: Use a "Swarm" approach to resolve complex customer issues, involving internal experts when needed. Monitor the health of these swarms, audit cases for compliance, and apply prioritization frameworks such as MoSCoW, Eisenhower matrices, and the EADS model to assess program health. Location This position is available in Austin, TX; Birmingham, AL; Chicago, IL; Denver, CO; Des Moines, IA; Little Rock, AR; Milwaukee, WI; Minneapolis, MN; New Orleans, LA; or Oklahoma City, OK.

Join our dynamic team at examplecorpsandbox as a Technical Support Engineer, where your expertise will empower customers to maximize their experience with our innovative products. In this role, you will provide essential technical support, guiding users through installation, troubleshooting, and integration processes for Jamf products. You’ll be the first point of contact for customer inquiries, delivering exceptional Tier 1 support via phone and live chat, with a strong focus on resolving issues on the first touch. Your contributions will play a vital role in enhancing customer satisfaction and ensuring a seamless user experience.

Join examplecorpsandbox as a Technical Support Engineer in Minneapolis, Minnesota, where you will be at the forefront of delivering exceptional technical assistance and guidance to our valued customers. In this role, you will engage with clients through various communication channels, providing solutions for the installation, troubleshooting, and integration of Jamf products. As a pivotal member of our Technical Support team, you will strive to resolve issues on the first contact, ensuring customer satisfaction and support excellence.

We are seeking a dynamic Applications Engineering & Technical Support Scientist to join our innovative team in Minneapolis. This role is pivotal in providing technical assistance and support to our clients, ensuring they maximize the use of our products. You will be responsible for troubleshooting issues, developing solutions, and enhancing customer satisfaction through effective communication and technical expertise.

Position: Systems EngineerReports to: Client Technology ManagerLocation: Minneapolis, MNAt Atlas Technica, we are dedicated to providing exceptional IT management, user support, and cybersecurity solutions tailored for hedge funds and investment firms. Established in 2016, our company has consistently achieved 100% year-on-year growth due to our unwavering commitment to service excellence.We pride ourselves on fostering a culture of ownership, execution, growth, intelligence, and camaraderie. We are looking for dynamic individuals who resonate with our Core Values, who will thrive in our collaborative environment, and who prioritize the customer experience. We offer competitive salaries, comprehensive benefits, and enticing perks to our global team members while striving to maintain a professional yet friendly atmosphere that encourages professional and career development.Join our rapidly expanding team as a Systems Engineer! This role is highly technical and offers substantial career growth opportunities. You will collaborate with fellow Systems Engineers and Senior Systems Engineers, enabling rapid technical advancement.Key Responsibilities:Deliver IT support services to users onsite.Utilize a ticketing system to efficiently manage support inquiries.Maintain accurate documentation and adhere to organizational policies and procedures.Comply with strict change control measures.

Join our dynamic team as a Mechanical Engineer at Collabera Inc., where innovation meets engineering expertise. In this role, you will be responsible for designing, developing, and testing mechanical systems and products. We are looking for a skilled engineer who thrives in a collaborative environment and is passionate about solving complex engineering challenges.Your contributions will play a pivotal role in advancing our projects and enhancing our product offerings.

Join our dynamic team as a Manufacturing Engineer where you will play a pivotal role in optimizing manufacturing processes and ensuring high-quality production standards. Collaborate with cross-functional teams to drive efficiency, innovation, and excellence in our manufacturing operations.

Join our dynamic team at stemxpert1 as an Exchange and Lync Technical Engineer. In this role, you will be responsible for designing, implementing, and supporting robust communication solutions using Microsoft Exchange and Skype for Business. You will work closely with cross-functional teams to ensure seamless integration and optimal performance of our systems.We are looking for a proactive individual with a passion for technology and a commitment to excellence. If you thrive in a fast-paced environment and enjoy solving complex challenges, we want to hear from you!

Join our dynamic team at dstaff as an Engineering Supervisor. In this pivotal role, you will oversee and guide engineering projects, ensuring excellence in execution and fostering a culture of innovation.

Join Esri as a Solution Engineer specializing in Game Engine technology, where you will leverage your expertise to develop innovative solutions that enhance user experience in gaming environments. As a vital member of our team, you will collaborate with clients to understand their requirements and provide tailored solutions that meet their needs. Your work will contribute to the advancement of Esri’s cutting-edge technology in the gaming industry.

Join our team as a Senior Project Mechanical Engineer where you will play a pivotal role in the design and execution of innovative mechanical solutions. Your expertise will help streamline project workflows and enhance product development, ensuring compliance with industry standards.

Join our dynamic team as a Systems Engineer where you will play a critical role in designing and optimizing our systems to ensure seamless operations. You will collaborate with cross-functional teams to implement innovative solutions that drive efficiency and performance.As a key member of our engineering group, you will be responsible for system architecture, troubleshooting, and performance tuning. Your analytical skills and technical expertise will contribute significantly to our projects, ensuring that we deliver high-quality solutions to our clients.

Are you passionate about providing exceptional product support? Join our dynamic team at reteam, where we are committed to delivering outstanding customer service and ensuring our products meet the highest standards of quality. We are looking for a dedicated Product Support Specialist to facilitate effective communication between our customers and our product development team.In this role, you will assist customers in troubleshooting issues, provide solutions, and enhance the overall user experience. Your insights will play a crucial part in helping us improve our products and services.

Join dstaff as a Senior Electrical Project Engineer, where you will play a critical role in overseeing and delivering complex electrical engineering projects. You will collaborate with multidisciplinary teams, ensuring projects are completed on time and within budget while adhering to high-quality standards.

Join our dynamic team at AECOM as a Senior Electrical Engineer, where you will play a pivotal role in designing and implementing electrical systems for innovative projects. Your expertise will contribute to enhancing infrastructure that supports sustainable development.

Location: Minneapolis, MNBold Orange is seeking talented individuals local to the Twin Cities Metro Area, with an expectation of 1-2 days a week in the office. For those outside the metro, occasional travel to our Minneapolis office will be required. We place a high value on human connection and collaboration.About Bold Orange:Bold Orange (BOCO) is a pioneering customer experience firm dedicated to fostering authentic human connections as a catalyst for business and societal advancement. We are committed to enhancing these connections throughout the customer lifecycle, from acquisition through engagement to retention. Our culture thrives on curiosity, collaboration, proactivity, and a forward-thinking perspective that we deliver to our clients.Position Overview:We are looking for a mid-to-senior level Software Engineer to join our expanding technology team. This hands-on, full-stack role will focus primarily on back-end systems, data pipelines, API development, and DevOps practices. You will collaborate with a diverse range of project managers, developers, and client stakeholders to create reliable and scalable technical solutions across multiple client engagements.

Join Stanley Consultants, a renowned and distinguished global consulting engineering firm, celebrated for our unwavering dedication to culture, values, and ethical practices. We prioritize client satisfaction and tackle complex challenges to foster a sustainable, interconnected, and enriched world for everyone. As the landscape evolves, so does Stanley, seamlessly integrating cutting-edge technology, innovation, and resilient methodologies. With over a century of experience in the energy, federal government, transportation, and water sectors, we have made significant contributions to enhancing lives and constructing the infrastructure that connects us all. As a proud employee-owned firm that champions a People First approach, we distinguish ourselves from other engineering consulting firms. At Stanley, your voice is valued, your development is crucial, and your achievements contribute to our collective success. At Stanley Consultants, we provide flexible work arrangements, competitive salaries, comprehensive benefits, a strong sense of community, and the opportunity to cultivate a meaningful, long-lasting career!

Join Foth as a Project Environmental Engineer!Foth is a 100% member-owned consulting firm specializing in science and engineering, proudly headquartered in Wisconsin with a legacy of over 85 years. With a dedicated team of 700 members across 32 locations, we are committed to addressing our clients’ most challenging science and engineering projects. We are consistently recognized among the top 150 firms by Engineering News Record, and we provide a collaborative, values-driven work environment that promotes professional development.We are seeking a skilled, innovative, and results-oriented Project Environmental Engineer who is eager to explore new learning opportunities, advance their career, and make a significant impact for our Solid Waste clients. This role offers the flexibility to work from our Lake Elmo, MN office or remotely from a home office within Minnesota.