Talent Pool - Customer Success Manager

Why Choose dLocal?At dLocal, we empower some of the largest global brands to seamlessly collect payments across 40 emerging markets. Our innovative platform boosts conversion rates and simplifies payment expansion, enabling merchants to tap into the world’s fastest-growing economies. As both a payments processor and a merchant of record, we provide crucial s…

Jobs for Humanity is seeking a Customer Success Agent based in Montevideo to support clients across the LATAM region. This position centers on building strong relationships and delivering attentive service to help clients achieve their goals. Role overview The Customer Success Agent works closely with customers, offering guidance and support tailored to each client’s needs. Daily tasks involve communicating with clients, understanding their challenges, and ensuring they have the resources required to succeed. Key responsibilities Engage directly with LATAM clients to provide timely assistance Offer relevant tools and resources to address client needs Maintain clear, effective communication to build lasting relationships Requirements Strong communication skills Ability to understand and respond to client needs Experience building positive client relationships

Why Choose dLocal?At dLocal, we empower the world’s largest companies to seamlessly collect payments across 40 emerging markets. Our innovative solutions increase conversion rates and facilitate effortless payment expansion, making us the go-to partner for global brands eager to make an impact in fast-growing areas. As both a payments processor and a merchant of record, we create significant opportunities for our clients to thrive in new markets.Joining dLocal means being part of a dynamic global community with over 1000 talented individuals from more than 30 nationalities. You’ll embark on an international career that touches millions of lives daily. We are innovators, challengers, and customer-focused team players. If this resonates with you, we are confident you’ll excel in our environment.What’s the Opportunity?As an Account Manager, you will be a pivotal member of our team, dedicated to propelling our business forward. This role presents an excellent opportunity to cultivate relationships with our customers and explore new paths to mutual success. Join us in forging impactful connections and shaping the future of our organization!This job posting serves as a Talent Pool invitation for prospective candidates interested in joining our Commercial Team at dLocal as an Account Manager. When a suitable position becomes available, we will reach out to you!

Why Join dLocal?At dLocal, we empower leading global enterprises to seamlessly process payments across 40 emerging markets. Our platform is pivotal in enhancing conversion rates and streamlining payment expansion for our clients. As a trusted payments processor and merchant of record in the regions we serve, we facilitate our clients' entry into some of the world's most rapidly growing markets.Joining our team means becoming part of a vibrant global workforce of over 1,000 professionals from more than 30 nationalities. At dLocal, you will have the opportunity to build an impactful international career that touches the lives of millions daily. We are innovators who embrace challenges, prioritize customer satisfaction, and if you share our values, you will excel in our collaborative environment.What is the Opportunity?As an Operations Associate, you will play a crucial role in ensuring the efficient and accurate execution of daily operational tasks while adhering to internal compliance standards. You will identify issues, monitor discrepancies, and contribute to process enhancements that significantly boost operational effectiveness. If you possess a keen eye for detail and thrive in dynamic settings, we invite you to express your interest!This position serves as a Talent Pool for prospective Operations Associates at dLocal. By submitting your application, you will be considered for openings as they arise, allowing us to connect with you when the right opportunity becomes available.

Blend360 is seeking a Data Science Intern in Montevideo. This internship offers direct experience with data analysis and machine learning, supporting projects that address practical business problems. What you will do Work with a team focused on data-driven decision-making Contribute to projects that use data analysis and machine learning Help solve real-world challenges using data Who this role suits Individuals interested in data science and analytics Those seeking hands-on experience in a collaborative setting People eager to learn by working on meaningful projects

Why Join dLocal?At dLocal, we empower leading global companies to collect payments seamlessly across 40 emerging markets. Our trusted solutions help renowned brands enhance conversion rates and facilitate effortless payment expansion. As both a payment processor and a merchant of record, we enable our partners to penetrate the world's fastest-growing markets.By becoming part of our dynamic team, you'll collaborate with over 1,000 colleagues from more than 30 different nationalities, all while building an international career that influences millions of lives daily. We are innovators who embrace challenges, prioritize customer satisfaction, and if this resonates with you, we believe you will excel with us.What is the Opportunity?We are in search of a Technical Account Manager who will oversee all technical dimensions of our client relationships. As the primary point of contact for prospective merchants, you will guide them towards optimal solutions tailored to their unique requirements. Your daily collaboration with our Sales, Account Management, Product, and Development teams will ensure a merchant-centric focus.

We are seeking a dedicated and knowledgeable IT Manager to lead our IT department at Sika AG in Montevideo. In this role, you will be responsible for overseeing the implementation and management of IT projects, ensuring the security of our systems, and optimizing our IT infrastructure. You will work closely with cross-functional teams to align technology solutions with our business objectives.

1. Health, Safety, Security & Environment (HSSE)Oversee and direct all operational activities at your sites while ensuring compliance with:The Group’s Golden Safety RulesAll regulatory and environmental standardsCollaborate closely with the HSSE department to implement and uphold effective safety protocolsRegularly monitor and update Performance Development Plans (PDPs) and procedures2. Operations ManagementSupervise day-to-day operations of the power plant, including energy production billingEvaluate performance metrics and manage budgets effectivelyPrepare monthly and quarterly performance reports for senior management reviewContribute to initiatives aimed at enhancing plant efficiencyOrganize and execute both preventive and corrective maintenance while overseeing spare parts inventoryConduct on-site technical inspections (PV modules, electrical, and structural assessments)Engage in continuous improvement efforts within the organizationParticipate in on-call duties on a rotating schedule with other technicians (approximately one weekend per month)3. Contract & Stakeholder ManagementEnsure effective execution of operations-related contracts (maintenance, services, procurement, subcontractors) and monitor incident follow-upsEngage in discussions with local authorities, partners, and community representatives to build positive relationships and support ongoing project developmentCoordinate with insurance teams regarding claim reporting, resolution monitoring, and stakeholder communication4. Performance ManagementTrack key operational indicators for your plantsAnalyze operational data to identify trends and deviations from targetsSuggest and implement corrective measures to meet performance goalsEnsure performance reporting is timely and accurateCollaborate with Asset Managers to present and discuss results and variances

Join Blend360 as a Software Engineering Manager and lead our dynamic team in Montevideo! You will play a crucial role in guiding the development of high-quality software solutions, ensuring timely project deliveries while fostering a culture of innovation and collaboration.

Join our dynamic team as a Store Manager at Brazo Oriental, where you will lead a passionate group dedicated to delivering exceptional service. You will be responsible for overseeing daily operations, managing staff, and ensuring that our store exceeds customer expectations. If you are a motivated leader with a knack for problem-solving, we want to hear from you!

Role overview Truelogic seeks a Product Manager to join its Financial Services team in Uruguay. This position focuses on guiding projects that shape and enhance financial products for clients. Success in this role depends on working closely with teams throughout the company to refine and expand offerings as client needs and market conditions evolve. What you will do Define the vision, strategy, and roadmap for financial services products Work with engineering, design, and business teams to deliver updates and introduce new features Engage with stakeholders to gather feedback and understand market trends Ensure products meet client requirements and reflect current industry standards Location This role is based in Uruguay.

Join Turner Townsend as a BIM Design Manager specializing in Data Center Construction Projects. In this pivotal role, you will lead the implementation of Building Information Modeling (BIM) strategies, ensuring the successful delivery of cutting-edge data center projects. Your expertise will drive efficiency, accuracy, and collaboration across multidisciplinary teams, enhancing project outcomes.

As an HR Manager at Sika AG in Uruguay, you will play a pivotal role in shaping our organizational culture and driving employee engagement. You will oversee various HR functions including recruitment, performance management, employee relations, and compliance with labor laws. Your strategic mindset and hands-on approach will ensure the effective implementation of HR policies and foster a positive work environment.

blend360 is seeking a Data Science Manager in Montevideo to guide a team of data scientists and shape analytical solutions that support business goals. This position centers on turning complex data into clear, actionable insights that help drive strategic decisions. Role overview The Data Science Manager oversees data science projects from start to finish, ensuring quality and alignment with company objectives. Collaboration with cross-functional teams is a key part of the role, as is translating technical findings into business-focused recommendations. Leadership and collaboration Lead and mentor a team of data scientists, supporting their growth and development Work with stakeholders across departments to understand needs and deliver results that make an impact What you will do Supervise the execution of data science projects Ensure analytical solutions align with business strategies Help translate complex data into insights that inform decision-making

We are seeking a highly skilled and experienced Cost Manager to join our team, specializing in data center construction projects. As a key player in our organization, you will oversee budgeting, forecasting, and cost control processes to ensure the successful delivery of projects on time and within budget.Your expertise will be crucial in providing accurate cost estimates, managing project financials, and collaborating with various stakeholders to optimize project outcomes. You will lead a team of cost professionals, driving efficiencies while maintaining quality standards.

Are you passionate about digital marketing and looking to take your career to the next level? As a Paid Media Manager at launch2, you will be at the forefront of our advertising strategy, driving results through innovative approaches across various digital channels. This is a unique opportunity to work remotely from the comfort of your own home while making a significant impact on our brand’s online presence.In this role, you will manage and optimize paid media campaigns, analyze performance metrics, and collaborate with cross-functional teams to enhance our marketing efforts. If you’re an analytical thinker with a knack for creativity, we want to hear from you!

The Network Tokenization Manager at dlocal plays a key role in shaping and executing network tokenization initiatives. Based in Montevideo with a hybrid work arrangement, this position connects strategic planning with hands-on operations to drive improvements across several markets. Main responsibilities Develop and enhance the enablement plan for network tokenization, ensuring it aligns with business objectives. Implement strategies that aim to exceed typical payment authorization performance by leveraging tokenization methods. Deliver measurable results in multiple regions, supporting dlocal’s expansion and international presence. Location This role is based in Montevideo and follows a hybrid work model.

Why Join dLocal?At dLocal, we empower some of the world's largest companies to effortlessly collect payments across 40 countries in emerging markets. Our innovative approach helps global brands enhance conversion rates while simplifying their payment expansion strategies. As both a payment processor and a merchant of record, we facilitate our clients' access to the world's fastest-growing emerging markets.When you join our dynamic global team, you become part of a family of over 1,000 professionals from more than 30 nationalities. Your role will have a meaningful impact on millions of daily transactions, and you’ll find yourself in a culture of builders who embrace challenges and prioritize customer satisfaction. If you resonate with our values, you’ll thrive here at dLocal.We are on the lookout for a Senior Product Manager for Refunds & Chargebacks who will take charge of optimizing our post-transaction experience across various markets.Your mission includes:Crafting a best-in-class refund and chargeback experience for both buyers and merchants while enhancing user experience, transparency, and speed. Reducing operational overhead in the refunds and chargebacks domain through automation, standardization, and effective internal tools. Maximizing the chargeback win rate by leveraging data, processes, and technology to safeguard our merchants and dLocal.Integrating AI into every aspect of our operations, from decision-making and triage to agent assistance and insights.

We are seeking an experienced Project Manager to lead our construction projects in Uruguay. In this role, you will be responsible for overseeing the planning, execution, and delivery of projects, ensuring they meet quality standards, timelines, and budgets. You will collaborate closely with stakeholders, manage project teams, and facilitate communication across various departments.

Why Choose to Join dLocal?At dLocal, we empower some of the world’s largest brands to seamlessly collect payments across 40 emerging markets. Our clients depend on us to enhance their conversion rates and navigate the complexities of payment expansion with ease. As both a payment processor and a merchant of record in the regions we serve, we enable our partners to tap into rapidly growing markets worldwide.By becoming a part of our dynamic global team, you will collaborate with over 1,000 colleagues from more than 30 different nationalities, allowing you to cultivate an international career that positively influences millions of lives every day. We are innovators who embrace challenges with a customer-centric approach, and if this resonates with you, we believe you will excel within our team.