About the job
At Billups, we are pioneering the transformation of out-of-home advertising planning and placement in the performance era. As North America’s leading independent out-of-home (OOH) specialist, we are expanding our reach into the EMEA and APAC regions. We offer globally managed OOH services, leveraging our patented analytics and measurement platform to help advertisers and agencies optimize their media performance. Our mission is to harness the power of locations to connect brands with their consumers effectively.
This position is based in Montreal, and candidates must be bilingual in French and English.
Job Summary:
The Client Services team, encompassing Customer Service and Client Development functions, plays a vital role in advancing Billups' operations while fostering and maintaining relationships with clients and partners. As an Account Assistant within our Customer Service department, you will collaborate closely with account managers, senior account managers, account executives, and directors to:
Main Responsibilities:
Media Planning and Buying:
Assist in the daily management of client accounts, acting as a primary point of contact, providing effective service, and contributing to the growth of your clients and agency.
Proactively manage campaign start and end dates to ensure delivery aligns with client bookings, requesting performance reports from vendors, supplemented with photos, and create high-quality PowerPoint presentations to showcase results.
Oversee all billing processes and ensure clear communication both internally and externally.
Support the planning process by assisting planners with tasks such as collecting partner proposals, creating recommendation spreadsheets, and client presentations.
Project Management:
Assist in managing shared files to ensure documents and content are accurately filed and labeled.
