About the job
Moveworks, a part of ServiceNow based in Mountain View, is looking for a Senior Data Scientist. This position focuses on using advanced analytics to guide decision-making and enhance product features. Collaboration is central, as the Senior Data Scientist works with multiple teams to identify opportunities and shape solutions that use AI to transform customer service.
Key responsibilities
- Analyze complex datasets to inform business and product strategies
- Partner with engineering, product, and other groups to address challenges and drive improvements
- Create new methods to strengthen AI-powered support tools
- Support ongoing initiatives to advance customer service through artificial intelligence
Role overview
This role centers on both technical analysis and cross-functional teamwork. The Senior Data Scientist will play a part in shaping how AI is used to improve customer experiences at Moveworks and ServiceNow.

