Senior Staff Machine Learning Infrastructure Engineer – Search & Discovery

Join the Coupang team as a Senior Staff Machine Learning Infrastructure Engineer focusing on Search & Discovery. In this pivotal role, you will drive the development and optimization of our machine learning infrastructure, ensuring our systems can meet the demands of millions of users.We are looking for experts who are passionate about leveraging cutting-edg…

Coupang stands out as a leading e-commerce company in South Korea, recognized for its commitment to customer satisfaction. The organization blends the agility of a startup with the scale and resources of a global public company. Teams here move quickly, launching new services and products while supporting growth at both the individual and company level. Role overview The Staff AI Engineer - Search & Discovery leads the design and development of applications centered on Generative AI and Large Language Models (LLMs). This position shapes how Coupang builds AI-native systems that enhance both customer and operational experiences. The work involves managing the complete lifecycle of large-scale, unconventional applications and adapting them to meet evolving user needs. What you will do Lead the design and development of AI-driven applications, focusing on Generative AI and LLMs Drive projects that build AI-native systems for search and discovery Oversee the lifecycle of high-scale, non-traditional applications Collaborate with teams to deliver solutions that address changing user needs Requirements Experience leading projects based on Generative AI and Large Language Models Background in building and scaling AI-native systems Ability to manage complex application lifecycles from design through deployment Interest in advancing commerce through technology This position is based in Mountain View, USA.

About Coupang Coupang delivers customer experiences that aim to surprise and delight. With a mission to simplify shopping, dining, and daily life, Coupang has become a leading force in South Korea’s e-commerce market. The company combines the drive of a startup with the scale and resources of a global, publicly traded business. Team members are encouraged to think entrepreneurially, launch new ideas, and learn alongside colleagues as the company grows. Every day brings new challenges and opportunities to shape the future of commerce in a connected, technology-driven world. About the Search & Discovery Product Team The Search and Discovery Product Team focuses on building a seamless and engaging shopping journey. The team works on everything from intent-driven search to enjoyable product discovery, aiming to make each visit unique, whether a customer needs groceries delivered tomorrow or is browsing for electronics or apparel. Search and recommendations power more than 70% of product discovery for millions of daily users, making this team’s work both high-impact and far-reaching. Role Overview: Director II, Product Management - Search & Discovery This leadership role oversees a major segment of Coupang’s search initiatives. The Director II will guide efforts to improve search relevance, personalize recommendations, and optimize the customer journey from query to discovery. The position involves working with advanced AI and machine learning technologies to push the boundaries of what search can do, with the goal of increasing user engagement and satisfaction. Location Mountain View, USA

Join Coupang as a Staff AI Engineer specializing in Search & Discovery. In this pivotal role, you will leverage cutting-edge artificial intelligence technologies to enhance our search algorithms and improve user experience. You will collaborate with cross-functional teams to design and implement innovative solutions that drive our AI initiatives forward.

At Coupang, we are driven by a simple goal: to amaze our customers. We feel fulfilled when we hear them say, “How did I ever live without Coupang?” Our inception was fueled by a passion to simplify shopping, dining, and everyday living, revolutionizing the multi-billion-dollar e-commerce landscape from the ground up. As one of the fastest-growing e-commerce platforms, we’ve built an unmatched reputation as a powerful and dependable entity in South Korean commerce. We take pride in blending the dynamic spirit of a startup with the robust support of a large global public company. This unique combination propels our growth and accelerates the launch of new services at an unprecedented pace. Here, we are all entrepreneurs, continuously exploring opportunities to ignite new initiatives and innovations. Our team is characterized by boldness and ambition, ready to roll up our sleeves and make a tangible impact. At Coupang, you will witness personal growth alongside your colleagues, your team, and the company as a whole. Our mission to shape the future of commerce is not just a vision; it’s a reality. We are constantly pushing the limits of what’s achievable to tackle challenges and redefine conventional trade-offs. Join us at Coupang to craft an extraordinary shopping experience in an ever-connected, high-tech world. Search and Discovery Product The Search and Discovery Product Team is dedicated to crafting an exceptional search and discovery shopping experience, enhancing everything from “intent-based” shopping to serendipitous product discovery. We are committed to optimizing the entire customer journey in search, focusing on understanding queries and enhancing search relevance, as well as tailoring personalized and contextually relevant search and recommendation experiences. We believe that the experience of ordering fresh groceries for next-day delivery should feel distinct from shopping for a new laptop or the latest pair of jeans. With search and recommendations driving over 70% of product discovery for our millions of daily users, the scale and impact of our efforts are significant!Salary range: $232,000 - $290,000 per year.

At Databricks, we are dedicated to empowering data teams to tackle some of the world's most challenging issues — from realizing the next mode of transportation to fast-tracking medical advancements. Our mission involves constructing and managing the premier data and AI infrastructure platform, allowing our clients to leverage profound data insights to enhance their operations. Search technology is integral to this endeavor. Through a combination of keyword retrieval, semantic similarity via vector embeddings, and hybrid methods, our Search technologies enable users to find, discover, and comprehend information within vast, intricate datasets. This technology fuels a wide array of applications, from Retrieval Augmented Generation (RAG) and AI assistants to recommendation engines, enterprise knowledge management, in-product search, and data exploration. As a Staff Software Engineer specializing in Search Quality, you will steer the technical strategy for ranking, relevance, evaluation, and quality initiatives within Databricks' advanced Search product. You will architect and develop systems, models, and evaluation frameworks that guarantee our Search stack yields precise, high-quality outcomes across a variety of multimodal datasets and query patterns. Collaborating with research, product, and infrastructure teams, you will push the boundaries of retrieval quality for enterprise AI applications by integrating traditional information retrieval techniques with representation learning and neural ranking. In addition to your technical contributions, you will help shape our long-term vision for relevance and quality, mentor senior engineers, and lead strategic initiatives that enhance the accuracy, dependability, and overall impact of Search across Databricks.

Your Role at MoveworksDevelop and enhance core infrastructure services and microservices that support our machine learning, frontend, and platform teams.Implement critical functionalities such as distributed configuration management, rate limiting, feature flagging, A/B testing, and traffic capture and replay.Optimize the performance, scalability, and observability of Moveworks cloud infrastructure.Consistently deliver time-sensitive projects in collaboration with other engineering teams.Take full ownership of features from inception to deployment while actively influencing the infrastructure roadmap.Engage in a highly collaborative, in-person role, working across various teams including Core and ML engineering.

At Coupang, we are dedicated to delivering an exceptional experience for our customers. Our goal is to elicit the reaction, "How did we ever live without Coupang?" With a relentless passion for simplifying shopping, dining, and living, we are transforming the multi-billion-dollar e-commerce landscape from the ground up. We have rapidly emerged as one of the leading e-commerce companies in South Korea, known for our reliability and innovation. We embody the best of both worlds — a startup-like atmosphere paired with the resources of a global public enterprise. This unique combination propels our growth and accelerates the launch of new services, maintaining the swift pace we established at our inception. Our team is filled with entrepreneurial spirits eager to initiate new projects and innovations. At Coupang, you will witness personal, team, and company growth each day. Our mission to revolutionize commerce is genuine. We continuously push the limits of what is achievable, tackling challenges and dismantling traditional trade-offs. Join Coupang and contribute to creating an extraordinary experience in today’s fast-paced, technologically advanced, and interconnected world. Role Overview As a Senior Staff Software Engineer in the ML Infrastructure team for Search & Discovery, you will be tasked with designing and implementing robust and efficient software solutions that manage vast amounts of structured and unstructured data necessary for training complex machine learning models and serving them effectively online. The Search & Discovery team is pivotal in optimizing our customers' navigation experience and driving sustained growth. Each week, over 20 million customers utilize search on our app or coupang.com, with more than a third making purchases. A significant portion of Coupang's sales is directly linked to search and recommendation features, with many business strategies and growth initiatives being influenced by ranking and recommendation algorithms. This position offers a chance to develop scalable offline and online machine learning platforms to support ranking, recommendation, and business decision-making. You will work with billions of user interaction records and petabytes of raw log files, converting them into actionable data formats for engineers and scientists. Additionally, you will be responsible for delivering complex machine learning models in real-time, facilitating millions of Coupang customers in discovering and searching for products. If you are passionate about big data engineering, scalable serving systems, and making a tangible business impact, this role is an excellent fit for you.

Coupang is expanding its influence in global e-commerce, with roots in South Korea and a growing presence in the Taiwanese market and beyond. The company combines the energy of a startup with the resources of a public company, encouraging initiative and innovation across all teams. The Senior Staff II, AI Engineer - Search (L7-2) position is based in Mountain View, USA. This role centers on designing and architecting applications that use Generative AI and Large Language Models (LLMs) as foundational technology. The aim is to build AI-native systems from the ground up, delivering new customer experiences and improving operational efficiency. Role overview The Senior Staff II, AI Engineer will lead projects that involve the full lifecycle of large-scale, non-deterministic AI systems. Responsibilities include rapid prototyping, architectural design, and deploying solutions into production environments. This position requires a full-stack AI approach, applying advanced LLMs to address complex technical challenges and set new standards for product development. Key responsibilities Own the design and architecture of AI-native applications, using Generative AI and LLMs as core components. Drive projects from initial concept through to production deployment, ensuring solutions operate at scale. Apply a full-stack AI perspective to solve challenging problems and create new product models. Demonstrate a track record of moving pioneering AI ideas from inception to real-world impact. Impact This role is central to Coupang’s innovation strategy, shaping the future of product intelligence and customer experience. The position offers the chance to influence the direction of AI-driven commerce and contribute to the company’s ongoing growth and transformation.

Coupang is hiring a Senior Staff II, Machine Learning Engineer (Tech Lead) for the Search team in Mountain View, USA. This position centers on building and enhancing the core technology behind search for one of South Korea’s largest e-commerce platforms. Role overview This role focuses on designing, developing, and refining machine learning systems that directly impact how millions of people shop online. As a technical lead, expect to work on projects that shape the search experience and improve the accuracy and speed of results for Coupang’s customers. Team and culture Coupang encourages teams to launch new initiatives and solve complex problems. Employees regularly see the results of their work, both in personal growth and in the company’s progress. The culture blends the drive of a startup with the stability and resources of a global public company. What makes this role unique Work on technology that influences how millions shop online. Join a team that prioritizes innovation and ongoing improvement. Contribute to a company known for transforming e-commerce in South Korea. Experience the energy of a startup with the support of a global organization. This is a chance to help define the future of commerce as part of Coupang’s technology-driven Search team.

Join Coupang as the Senior Director of Search AI within our Production Engineering team. In this pivotal role, you will lead the development and implementation of cutting-edge AI technologies that enhance our search capabilities. You will collaborate with cross-functional teams to drive innovation and optimize user experience across our platform.

At Coupang, we strive to amaze our customers. We want to hear them say, "How did we ever live without Coupang?" Our mission is driven by a passion for simplifying shopping, dining, and everyday living. As a key player in the multi-billion-dollar e-commerce sector, we are rapidly transforming the industry from the ground up. Proudly recognized as one of the fastest-growing e-commerce platforms, we have built an exceptional reputation as a reliable leader in South Korean commerce.Coupang embodies the best of both worlds: a dynamic startup culture combined with the resources of a large, globally recognized public company. This unique environment empowers us to foster growth and introduce innovative services at an unprecedented pace. We cultivate an entrepreneurial spirit, offering opportunities to initiate and drive new projects. Our team is composed of ambitious individuals eager to make a tangible impact, and at Coupang, you will witness both personal and professional growth alongside your colleagues and the company as a whole.Join us in our commitment to revolutionizing the future of commerce. We continuously challenge the limits of what's possible, ensuring that we remain at the forefront of the industry.

About the RoleMoveworks is seeking experienced Senior and Staff Engineers to enhance our Generative AI Search Platform. Join our dedicated team as we innovate on search-based question answering systems by integrating traditional machine learning methods with the latest advancements in generative AI technologies. Our goal is to construct conversational search systems that deliver immediate responses to enterprise user inquiries.As part of the Search Platform team, you will lead efforts to refine our search capabilities, collaborating closely with ranking, product, design, infrastructure, and data science teams. Together, we aim to elevate our agentic search products to new heights of performance and enterprise readiness.At Moveworks, we value a fast-paced, problem-solving culture that prioritizes providing exceptional value to our customers. Your role will involve working with diverse teams to identify, define, and implement elegant solutions that meet user needs.Design robust abstractions to empower ranking and product teams to effectively contribute to the codebase.Develop algorithmic frameworks for various conversational search applications, including multi-turn, multi-hop question answering systems.Lead the evolution of our search platform by integrating new LLM-enabled generative AI features, ensuring scalability, quality, security, and privacy.Create systematic evaluation metrics and methodologies for our search models, utilizing LLMs to solve unique enterprise challenges.As a technical leader, foster a high-performing, inclusive team environment while mentoring engineers at various levels.Contribute to our hiring processes and help grow our engineering team.

Join our team at LinkedIn as a Senior Staff AI Engineer focused on Network Growth AI, where you will lead innovative projects that drive the expansion and optimization of our AI-driven networking solutions. This role offers an exciting opportunity to work with cutting-edge technology and collaborate with top industry professionals.

Join Moveworks as a Machine Learning Engineering Manager, leading our team dedicated to enhancing search relevance through cutting-edge AI technologies. In this pivotal role, you will oversee the development and deployment of machine learning models that drive our innovative search solutions. Collaborating closely with cross-functional teams, you will ensure the implementation of best practices in machine learning and contribute to the strategic direction of our AI initiatives.

At Databricks, we are dedicated to empowering data teams to tackle the world's most challenging problems—from revolutionizing transportation to accelerating medical breakthroughs. Our mission is realized by providing the world’s premier data and AI infrastructure platform, enabling customers to harness deep data insights for business enhancement. Our Search technologies are integral to this mission, facilitating keyword retrieval, semantic similarity through vector embeddings, and hybrid solutions that blend both methods. These capabilities enable users to discover and comprehend information across vast, intricate datasets, powering applications such as Retrieval Augmented Generation (RAG), AI assistants, recommendation systems, enterprise knowledge management, in-product search, and data exploration. As a Senior Engineering Manager for Search, you will be pivotal in designing and scaling our next-gen Search product, which includes Vector Search, Keyword Search, and Search Quality. You will lead the development of a robust, high-performance, cost-effective, and developer-friendly Search stack, equipping customers to create AI applications with precision, speed, and scalability. In addition to hands-on contributions, you will help define the long-term vision, mentor senior engineers, collaborate across teams, and spearhead strategic initiatives that enhance the technical and business impact of Search at Databricks.

Role Overview Join our innovative team at Moveworks as a Senior Machine Learning Engineer specializing in search relevance. In this pivotal role, you will enhance our state-of-the-art question-answering platform that leverages advanced information retrieval methodologies and cutting-edge natural language understanding technologies. Your contributions will significantly improve the quality of responses provided to enterprise users seeking instant solutions to their tech-related inquiries. At Moveworks, we prioritize rapid problem-solving and delivering exceptional value to our customers. Collaborating closely with product managers, user experience designers, customer success teams, and fellow engineers, you will conceptualize, define, and implement elegant solutions that address complex challenges in search technology. Create and refine ranking features to improve relevance metrics. Develop an algorithmic framework to support a variety of ranking features. Design platforms and tools that facilitate parallel ranking experiments. Establish metrics to assess ranking performance effectively.

As a pivotal leader of a dynamic team of search relevance engineers, your primary mission will be to assess and enhance the ranking and relevance of our AI-driven enterprise search applications. These applications harness the power of large language models (LLMs), necessitating your expertise in evaluating and optimizing RAG-based objectives such as summarization, groundedness of responses, and citation accuracy and completeness. You will steer the team through the comprehensive development of machine learning models, encompassing data synthesis, feature engineering, experiment design, evaluation, and more. Your team's work will be fundamental in refining our search relevance systematically as we expand to new clients, diverse data types, and unique use-cases, ultimately ensuring the ranking quality across all our enterprise search products. Your team’s commitment to search quality is vital to the success of the company’s search product lines, with performance gauged by its enabling capabilities. You will empower your team members by facilitating rapid iterations on model enhancements, enabling them to refine ML metrics while understanding performance trade-offs and generalizability. You will oversee the team’s technical direction, manage project timelines, and ensure the resilience, efficiency, and innovation of our machine learning-based search systems. Collaboration with search infrastructure and platform engineers, as well as partnerships with product, design, and customer success teams, will be essential in achieving our business objectives.

About Moveworks At Moveworks, our mission is to transform language into the universal user interface. We empower enterprises with a conversational interface that seamlessly integrates with all systems—from Microsoft to Workday to Salesforce. Utilizing advanced GPT-class machine learning models, our platform adapts to the unique language of each organization, effectively addressing thousands of use cases. Esteemed brands such as Databricks, Broadcom, DocuSign, and Palo Alto Networks rely on Moveworks’ proprietary enterprise data, ready-to-use solutions, and user-friendly developer tools to implement conversational automation across their businesses. Founded in 2016 and backed by leading investors including Kleiner Perkins and Lightspeed, Moveworks has raised $315 million in funding and reached a valuation of $2.1 billion. We are proud to be recognized as a part of the Forbes AI 50 list for five consecutive years and to have received accolades such as the 2023 Edison Awards for AI Optimized Productivity and the Best Bot Solution at the 2022 AI Breakthrough Awards. With over 500 employees across six global offices, we invite you to be a part of one of the most innovative teams in the industry! Your Role As the Senior Engineering Manager for our core infrastructure team, you will spearhead the development of the Moveworks AI infrastructure. As our company grows rapidly, your leadership will be crucial in designing and operating highly reliable and resilient foundational services and frameworks that enable seamless scalability and swift feature development for our engineering teams. You will collaborate closely with teams in machine learning, search, product management, data, and full-stack engineering to identify, define, and implement elegant solutions to complex product and engineering challenges. This is an exceptional opportunity to play a pivotal role at the fastest-growing AI startup in its sector. Lead the evolution of Moveworks infrastructure architecture and foundational services with a focus on high reliability, scalability, performance, and security. Collaborate with machine learning, search, product, data, and frontend teams to understand their infrastructure needs, influence the infrastructure roadmap, and oversee the execution of various projects. Architect and enhance the core infrastructure and foundational services to support our rapid growth and customer needs.

Moveworks is looking for a Senior Machine Learning Engineer to join the Search Platform team in Mountain View. This role centers on making it easier for users to find information by building and refining machine learning models that drive the search experience. Main responsibilities Design and enhance machine learning models that support the search platform Partner with engineering, product, and design teams to ensure technical solutions match business goals Use advanced ML methods to improve the accuracy and relevance of search results Contribute to a better user experience by making information more accessible Collaboration This position requires regular coordination with colleagues from various functions. The goal is to deliver a search platform that meets both technical standards and user expectations.