Associate - Operations

Role Overview WNS Global Services is hiring an Associate - Operations in Mumbai. This position supports daily operations and helps maintain smooth workflows across teams. The role involves working with different departments to keep processes running efficiently and to support improvements. What You Will Do Collaborate with internal teams to ensure operationa…

Role overview WNS Global Services is looking for an Associate - Operations to join the team in Mumbai. This role plays a key part in supporting daily business activities and strengthening collaboration across teams. Associates help deliver consistent, high-quality service to clients while contributing to ongoing projects. What you will do Support operational processes to keep workflows on track Assist with tasks aimed at improving efficiency and service standards Work closely with team members to fulfill client requirements and achieve project objectives Location Mumbai

Join WNS Global Services as an Associate / Sr. Associate in Operations and be part of a dynamic team dedicated to delivering excellence. In this role, you will play a pivotal part in optimizing operational processes, enhancing efficiency, and ensuring quality standards are met. You will collaborate closely with various departments to drive improvements and contribute to our commitment to outstanding service delivery.

Join Jiostar as a Senior Associate in our Commercial Operations team, where you will play a crucial role in optimizing our operational strategies. You will collaborate with cross-functional teams to enhance efficiency and drive growth. The ideal candidate will bring strong analytical skills and a passion for operational excellence.

Role Overview jiostar is hiring an Associate for Syndication Operations on a contract basis in Mumbai. This position supports syndication operations, focusing on invoice processing and reporting. The role involves regular coordination with legal, finance, and sales teams to maintain transparency on client deliverables and keep operations running smoothly.

Role Overview WNS Global Services is hiring an Associate - Operations in Mumbai. This position supports daily business operations and helps maintain high service standards for clients. Associates play a key part in meeting client requirements and keeping processes running smoothly.

Join jiostar as a Senior Associate in HR Operations, where you will play a pivotal role in enhancing our HR processes and employee experience. Your expertise will contribute to the evolution of our HR practices, ensuring alignment with the company's strategic objectives.You will be responsible for managing HR operations, implementing best practices, and supporting various HR initiatives. Collaborating with cross-functional teams, you will drive process improvements and enhance HR service delivery.

Candidate ProfileProven experience in payment operations is essential.Analytics-driven individual with strong problem-solving abilities.Experience in root cause analysis and prompt handling of escalated issues within an internet company.Ability to manage general inquiries and escalated issues efficiently in an online customer service environment.Detail-oriented with hands-on experience in back-office systems for financial data checks.Key ResponsibilitiesOversee daily backend operations, including query resolution.Monitor and manage customer service operations across multiple countries.Analyze customer service processes to identify performance improvement opportunities.Handle level 2/3 escalations, providing analytical support to the customer service team.Coordinate escalations with the technology team, trading, and payment providers as necessary.Reconcile online payment transactions and track success rates from service providers.Investigate potential fraud activities to mitigate risks in online transactions and escalate issues as needed.Conduct daily and monthly payment reviews and generate reports as required.Manage website content, including banner updates and comment filtering.Preferred Experience: Background in Games Operations or Online Gaming is a plus.

Role overview weekdayworks is seeking a Client Operations Associate based in Mumbai. This role centers on supporting daily client service activities and ensuring operations run smoothly. The position involves coordinating communications, tracking service requests, and contributing to process improvements. What you will do Coordinate with clients to maintain clear and timely communication Manage and follow up on service requests from start to finish Assist in identifying areas for operational improvement and support their implementation Requirements Strong communication skills Proactive problem-solving mindset Dedication to providing excellent customer support

Company OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a leading global financial services firm based in Greenwich, CT, USA, with a presence in over 15 countries. With over four decades of experience, we are recognized for our innovative technology and unwavering commitment to our clients.We deliver comprehensive electronic brokerage services around the clock, catering to stocks, options, futures, currencies, bonds, and funds for clients across more than 200 countries and territories. Our clientele includes individual investors, financial advisors, hedge funds, and introducing brokers. Our advanced trading technology, competitive pricing, and extensive global market access empower our clients to optimize their investment strategies.For six consecutive years, Barron’s has ranked Interactive Brokers as the #1 online broker. Become a part of our vibrant, multinational team and contribute to a company that is dedicated to simplifying and enhancing financial opportunities through state-of-the-art technology.Position Overview: We are seeking a knowledgeable Associate Clearing professional with a robust background in depository and brokerage back-office operations. In this role, you will oversee critical depository functions and support our global operations, including settlements, corporate actions, and other vital clearing activities.

Join our dynamic team at WNS Global Services as an Associate/Sr. Associate, where you will play a crucial role in supporting various business operations and enhancing our service delivery. This position offers a perfect opportunity for professionals looking to advance their careers in a fast-paced environment.

Join Weblee Technologies as an Operations Manager, where you will lead our operations team to optimize processes and enhance productivity. As a key player, you will strategize and implement operational improvements while ensuring exceptional service delivery. Your leadership will guide the team in achieving targets and fostering a culture of continuous improvement.

As the Revenue Operations Manager at modifi, you will spearhead the maintenance and enhancement of Salesforce data integrity while instilling a culture of disciplined data entry across our global sales organization. Your role will be pivotal in ensuring that our sales teams have accurate, real-time insights into performance metrics, enabling them to meet and exceed their targets.You will generate strategic insights for our leadership, facilitating informed decision-making and overseeing the implementation of these insights in collaboration with country General Managers. Your close collaboration with the Sales and Marketing teams will be essential in refining our sales strategies and processes, ensuring they are driven by measurable KPIs.In this role, you'll implement Salesforce automation to reduce administrative burdens and operational overheads, thereby maximizing sales productivity. You will also develop analytical models to assess business health, including sales forecasting and customer utilization.Additionally, you will create comprehensive reports that track pre- and post-sale activities and key performance indicators across both direct and indirect sales channels. As part of your responsibilities, you will onboard new sales personnel, providing them with training on modifi products and sales processes.

Join WNS Global Services, a leader in business process management, as an Associate/Sr. Associate in our Voice division. In this dynamic role, you will be at the forefront of delivering exceptional customer service solutions, engaging with clients through various communication channels.

Jewelry Operations ManagerReporting Manager: VP FulfillmentLocation: Mumbai, IndiaAbout the RoleNivoda is seeking a dynamic Jewelry Operations Manager to enhance our production efficiency, speed, quality, and cost-effectiveness. This pivotal role involves managing customer inquiries with rapid response times, upholding top-tier product quality standards, and leveraging strategic vendor collaborations for optimal pricing.You will spearhead cross-functional teamwork among design, manufacturing, and logistics teams to ensure timely deliveries and drive continuous improvements in service metrics.About NivodaAt Nivoda, we are redefining the jewelry marketplace. Our global platform connects retailers and suppliers in diamonds, gemstones, and finished jewelry, facilitating over $300 million in annual transactions and rapidly advancing towards our goal of a billion-dollar vision.We are integrating technology, data, and automation into a $350 billion industry that is just beginning its digital evolution, resulting in tremendous growth and opportunity, driven by a dedicated team.Key Responsibilities1. Speed & EfficiencyAchieve the fastest inquiry-to-quote turnaround time (goal: under 12 hours).Enhance internal workflows among CAD design, production, and sales teams.Reduce Made-To-Order (MTO) delivery time to less than 3 weeks on average.Identify process inefficiencies and implement automation or vendor enhancements to expedite production cycles.2. Quality ControlEnsure jewelry return rates remain below 1% annually through comprehensive quality control practices.Work closely with factories to guarantee compliance with quality standards and specifications.Conduct regular quality assessments and feedback mechanisms to resolve issues proactively.3. Vendor & Partner ManagementFoster communication with manufacturing partners to uphold consistent quality and efficiency.

Join our dynamic team as a Senior Operations Engineer at weekday-1, where innovation and excellence drive our success. We are seeking a highly skilled engineer to oversee operational processes, ensuring efficiency and productivity across our projects. In this role, you will leverage your expertise to implement best practices and lead initiatives that enhance our operational capabilities.As a Senior Operations Engineer, you will collaborate with cross-functional teams, troubleshoot complex issues, and develop strategies to optimize our engineering operations. Your analytical skills and technical knowledge will be crucial in driving operational improvements and delivering high-quality results.

Role Overview: We are in search of a dedicated Jewellery Operations Executive who possesses a genuine passion for jewellery and a robust process-oriented mindset. You will be pivotal in managing the comprehensive coordination between manufacturers, clients, and internal teams, guaranteeing that every order transitions smoothly from pre-purchase to final delivery. Your guiding principle: ensuring precise, timely, and scalable order execution throughout the entire lifecycle.Key ResponsibilitiesQuotation & Pre-Sales Execution• Generate and communicate accurate customer quotations within established turnaround times (TATs)• Ensure responsiveness and speed, as these factors directly influence conversion rates.Order Creation & CAD Management• Initiate CAD requests and purchase orders with manufacturers• Review and authorize CAD files, ensuring they meet customer specifications prior to production• Proactively identify and flag discrepancies or potential challenges to prevent rework• Organize and preserve all CAD files systematically for easy access and traceability• Ensure timely receipt of CADs from suppliers and proactively follow up to avert delays.Order Tracking & Coordination• Oversee end-to-end order timelines, from confirmation to delivery• Collaborate closely with manufacturers, quality control teams, and logistics partners• Monitor key production milestones to ensure adherence to timelines.Exception Handling & Problem Solving• Manage remakes, repairs, resizing, and modifications to orders• Address customer escalations using a solution-oriented approach• Resolve issues proactively to minimize delays and impacts.Systems & Data Accuracy• Maintain precise, real-time updates across all systems and trackers• Ensure comprehensive data integrity throughout the order management process.

Join Weblee Technologies as an Operations Executive and play a pivotal role in streamlining our operational processes. You will be responsible for coordinating various tasks to ensure smooth day-to-day operations while supporting the team in achieving our business objectives. This is an excellent opportunity for individuals looking to grow their career in a dynamic environment.

Join AECOM as an Architectural Associate in Mumbai, where you will have the opportunity to contribute to innovative architectural designs and engage in exciting projects that shape the future of our built environment.As part of our dynamic team, you will collaborate with experienced architects and engineers, providing you with invaluable exposure and professional growth. Your creativity and technical skills will play a vital role in delivering high-quality architectural solutions.

Join AECOM as an Associate Architect where you will play a crucial role in the design and execution of innovative architectural projects that shape the future of urban environments. Your expertise will contribute to diverse projects across various sectors, ensuring quality and sustainability.