Associate - Operations at WNS Global Services | Mumbai

Role Overview WNS Global Services is hiring an Associate - Operations in Mumbai. This position supports daily business operations and helps maintain high service standards for clients. Associates play a key part in meeting client requirements and keeping processes running smoothly.

Join WNS Global Services, a leader in business process management, as an Associate/Sr. Associate in our Voice division. In this dynamic role, you will be at the forefront of delivering exceptional customer service solutions, engaging with clients through various communication channels.

Role Overview WNS Global Services is hiring an Associate - Operations in Mumbai. This position supports daily operations and helps maintain smooth workflows across teams. The role involves working with different departments to keep processes running efficiently and to support improvements. What You Will Do Collaborate with internal teams to ensure operational tasks are completed accurately and on time Assist in rolling out business improvement strategies Support efforts to optimize processes and boost overall efficiency

Role overview WNS Global Services is looking for an Associate - Operations to join the team in Mumbai. This role plays a key part in supporting daily business activities and strengthening collaboration across teams. Associates help deliver consistent, high-quality service to clients while contributing to ongoing projects. What you will do Support operational processes to keep workflows on track Assist with tasks aimed at improving efficiency and service standards Work closely with team members to fulfill client requirements and achieve project objectives Location Mumbai

Join WNS Global Services as an Associate / Sr. Associate in Operations and be part of a dynamic team dedicated to delivering excellence. In this role, you will play a pivotal part in optimizing operational processes, enhancing efficiency, and ensuring quality standards are met. You will collaborate closely with various departments to drive improvements and contribute to our commitment to outstanding service delivery.

Join our dynamic team at WNS Global Services as an Associate/Sr. Associate, where you will play a crucial role in supporting various business operations and enhancing our service delivery. This position offers a perfect opportunity for professionals looking to advance their careers in a fast-paced environment.

Join WNS Global Services as an enthusiastic team member through our Open Referrals program! This is a fantastic opportunity for WNS India employees to refer talented candidates for various full-time positions within the organization. We value your network and insights, and we are excited to expand our team with your referrals.

Join our dynamic team at WNS Global Services as a Senior Associate. In this role, you will leverage your expertise to contribute to our innovative projects and deliver exceptional results. Your analytical skills will play a crucial role in driving operational efficiencies and enhancing client satisfaction.

Join Third Bridge as an Associate in our Global Client Services team, operating during US hours. This role offers the opportunity to be at the forefront of our client interactions, providing high-quality service and support to our diverse clientele.

Join our dynamic team at ibis Mumbai Vikhroli as a Guest Service Associate, where your passion for providing exceptional customer service will shine. In this role, you will be the first point of contact for our guests, ensuring they have a warm and welcoming experience from check-in to check-out.Your responsibilities will include assisting guests with inquiries, managing reservations, and providing information about hotel amenities and local attractions. We are looking for individuals who are enthusiastic, friendly, and eager to create memorable experiences for our guests.

Join Our Team At Hitachi Digital Services, we are at the cutting edge of digital transformation, proudly representing the fastest-growing division of the Hitachi Group. Our mission is to play a pivotal role in the company's vision to establish itself as a leading global entity within the expansive digital transformation landscape. Working alongside our group companies such as GlobalLogic, Hitachi Vantara, and others, we provide an extensive range of services that cover every aspect of the digital lifecycle—from conceptualization to full operational execution. We embody the One Hitachi philosophy, merging domain expertise with digital innovation to create tangible impacts for our clients and society. We celebrate diverse talents and experiences, valuing your unique perspective and your drive to make a difference in the world. The Payroll Team:The payroll team plays a vital role in managing employee compensation by ensuring accurate salary processing, compliance with regulations, and timely disbursement each pay cycle. This team is responsible for managing statutory obligations such as Provident Fund (PF), Employee State Insurance Corporation (ESIC), Professional Tax (PT), income tax, and other regulatory filings, ensuring strict adherence to government guidelines. They act as the primary support channel for employee queries regarding compensation, providing clear guidance and prompt resolutions while maintaining high data accuracy and confidentiality. The Role:The Payroll Associate will play an essential role in supporting the end-to-end payroll operations in India, collaborating closely with the Assistant Payroll Manager and Payroll Manager. Responsibilities include ensuring accurate payroll execution, managing timely inputs, coordinating with vendors, maintaining statutory compliance, and preparing payroll reports. This role is crucial for upholding payroll accuracy, compliance, and operational excellence.

Key ResponsibilitiesProvide exceptional communication and assistance to guests from the moment of reservation through check-in, their stay, and departure. All interactions must be conducted professionally.Ensure optimal guest satisfaction by delivering superior service throughout every stage of their visit.Collaborate closely with the Housekeeping and Engineering teams to guarantee that villas are maintained in pristine condition, especially prior to guest arrivals.Engage in daily discussions with the Housekeeping and Food & Beverage teams to address the requirements of current and incoming guests.Monitor the cleaning and upkeep of villas by Housekeeping and Engineering staff to minimize disturbances to guests.Promote in-house amenities and services to guests before suggesting external options.Manage all aspects of guest itineraries including flight confirmations, dinner reservations, and tour arrangements.Assist other departments with guest-related matters to ensure timely and professional response to guest needs.Work closely with the Food and Beverage team to ensure consistent service levels that cater to guest preferences during dining experiences.Stay informed of all activities within the resort to keep all information current.Participate in training initiatives for other departments as needed.Perform any additional tasks as directed by supervisors.Core ResponsibilitiesMaintain high guest satisfaction scores consistently.Responsible for developing and implementing standards in line with SOP and LQA protocols.Conduct regular inspections of the areas under your supervision.Ensure all Front Office equipment, including buggies and hotel vehicles, are clean and in good working order, and address any repair or maintenance needs.Collaborate with the Purchasing department to find sources for required items and ensure quality and cost-effectiveness.Manage costs by reducing property damage and maintaining adequate inventory levels for supplies.

Role overview Third Bridge is seeking an HR Associate in Mumbai to focus on global mobility and benefits. This entry-level role supports employees as they relocate and participate in international benefits programs. The position is designed for those interested in building a foundation in HR within a global setting. What you will do Assist with coordinating global mobility processes for employees moving between locations Support the administration of international benefits programs Respond to employee questions about mobility and benefits Collaborate with teams across the company to help ensure smooth transitions for employees on global assignments Learning and growth This position offers hands-on involvement with both mobility and benefits. HR Associates work alongside experienced colleagues, gaining practical experience and developing skills relevant to international HR operations.

About Rentokil PCIRentokil PCI stands as India's premier pest control service provider. Established in 2017 through a strategic joint venture between Pest Control India, the foremost pest control company in the country, and Rentokil, the global leader in pest control services. With operations spanning over 300 locations across India, Rentokil PCI is dedicated to setting new benchmarks in customer service.About the Role:The Operations Executive (OE) will take ownership of designated service areas within the branch, overseeing all operations-related actions as per outlined responsibilities. This role also includes ensuring the provision of well-trained technicians for service delivery, focusing on Residential, Small Accounts, and SMEs.Key Responsibilities:A. Core Operations● Guarantee the availability of qualified technicians who are trained and certified according to Technical Training Guidelines.● Provide coaching and training to assigned technicians to enhance service quality and customer retention within the designated service area, adhering to Technical Training Guidelines and service SOPs.● Ensure technicians have access to recommended preparations, materials, and service tools that are in good working condition as per service SOPs.● Conduct daily 10-minute stand-up meetings to communicate safety measures and special instructions to technicians based on directives from the Sales Team/Service Docket.● Ensure effective use of SCP devices by technicians, troubleshoot SCP issues, and provide refresh training as necessary.● Maintain all on-site service documentation in the 'Partner Kit' up-to-date per contractual obligations and myRentokil requirements for myR customers.● Implement and ensure compliance with service SOPs, SHE golden rules, ATEX, and PINK NOTE for self and assigned technicians.● Conduct a minimum of 15 customer visits weekly, including surprise visits, route rides, TPA, customer complaints, pest audits, etc., for Residential & Small Accounts (including QSRs).● Use only APL-listed preparations, products, and materials according to service SOPs.● Maintain material stores according to good storage practices and ensure the proper disposal of empty containers, used TG/control boards, pesticide wrappers, and damaged materials per SOP.● Establish and follow a proper maintenance and repair schedule for equipment periodically.● If any operations colleagues are on leave or positions are vacant, ensure entries in iCABS to meet operations KPIs.

Join Weblee Technologies as an Operations Executive and play a pivotal role in streamlining our operational processes. You will be responsible for coordinating various tasks to ensure smooth day-to-day operations while supporting the team in achieving our business objectives. This is an excellent opportunity for individuals looking to grow their career in a dynamic environment.

Role overview The CST Associate position at Paytm Money in Mumbai centers on assisting customers and handling questions related to the Paytm Money platform. The role emphasizes clear communication and a strong focus on delivering quality service with every interaction. What you will do Answer customer inquiries and offer prompt support Guide users as they navigate the platform Work to create a positive experience for each customer Requirements Clear and effective communication skills Genuine interest in assisting others Commitment to providing high-quality support

Join Jiostar as a Senior Associate in our Commercial Operations team, where you will play a crucial role in optimizing our operational strategies. You will collaborate with cross-functional teams to enhance efficiency and drive growth. The ideal candidate will bring strong analytical skills and a passion for operational excellence.

Join MODIFI in our mission to simplify global trade for businesses in emerging markets. As we expand our operations in India, we are seeking a detail-oriented Sales Operations Specialist to support our deal execution engine. Are you someone who thrives in dynamic environments, enjoys creating order from chaos, and excels in cross-team collaboration? If so, this position is the perfect fit for you. Key Responsibilities Deal Lifecycle Management: Act as a liaison among Sales, Credit, Risk, Legal, Operations, and Finance. You will manage the entire deal process from onboarding to disbursement, ensuring all documentation is accurate, compliant, and that the pipeline flows smoothly. Client & External Coordination: Collaborate directly with client finance and operations teams to gather KYC, financial statements, and trade documents. Your efforts will ensure a seamless and professional onboarding experience that aligns with MODIFI's high standards. Process & Compliance: Maintain detailed documentation checklists and process trackers, ensuring all deals adhere to internal credit and policy guidelines. At MODIFI, we believe in continuous improvement as a core principle of our operations.

About Rentokil PCIRentokil PCI stands as the foremost provider of pest control services in India. Established in 2017 as a result of a joint venture between Pest Control India, the leading pest control entity in the country, and Rentokil, a global leader in pest management, Rentokil PCI is dedicated to elevating customer service standards across over 300 locations nationwide.About the Role:The Operations Executive (OE) will have ownership of their designated service areas within the branch, ensuring operational excellence in line with the responsibilities outlined. This role entails the management and provision of qualified technicians for effective service execution, focusing on residential clients, small accounts, and SMEs.Key Responsibilities:A. Core OperationsMaintain a constant availability of trained and certified technicians as per Technical Training Guidelines.Enhance service quality and customer retention by coaching and training technicians according to technical training guidelines and service SOPs.Guarantee the availability of necessary materials, preparation, and service tools in optimal working condition for technicians as per service SOPs.Conduct daily briefings to communicate safety protocols and special instructions to technicians based on directives from the Sales Team/Service Docket.Oversee efficient usage of SCP devices by technicians, troubleshoot issues, and provide refresher training on updates as necessary.Ensure all on-site service documentation is current and compliant with contractual obligations and myRentokil requirements.Implement and uphold service SOPs, SHE golden rules, ATEX regulations, and PINK NOTE compliance among the team.Conduct a minimum of 15 customer visits per week, including surprise inspections, route rides, and addressing customer complaints.Ensure adherence to the Approved Preparations List (APL) for service execution.Maintain inventory and proper storage practices, ensuring the responsible disposal of materials and waste.Establish and follow a regular schedule for equipment maintenance and repairs.In the absence of colleagues, ensure operational KPIs are met by managing entries in iCABS.

Role overview The Operations Analyst II at DNB in Mumbai plays a key part in refining how the organization works. The role centers on reviewing and enhancing operational processes, as well as lending support to strategic projects that span different teams. What you will do Examine operational data to spot patterns and pinpoint areas that could work better Use process improvement techniques to make workflows more efficient Assist with rolling out new initiatives that help the team achieve business objectives Location This role is based in Mumbai, India.