Associate/Sr. Associate - Voice at WNS Global Services | Mumbai

Join WNS Global Services, a leader in business process management, as an Associate/Sr. Associate in our Voice division. In this dynamic role, you will be at the forefront of delivering exceptional customer service solutions, engaging with clients through various communication channels.

Join our dynamic team at WNS Global Services as an Associate/Sr. Associate, where you will play a crucial role in supporting various business operations and enhancing our service delivery. This position offers a perfect opportunity for professionals looking to advance their careers in a fast-paced environment.

Role Overview WNS Global Services is hiring an Associate - Operations in Mumbai. This position supports daily business operations and helps maintain high service standards for clients. Associates play a key part in meeting client requirements and keeping processes running smoothly.

Join WNS Global Services as an Associate / Sr. Associate in Operations and be part of a dynamic team dedicated to delivering excellence. In this role, you will play a pivotal part in optimizing operational processes, enhancing efficiency, and ensuring quality standards are met. You will collaborate closely with various departments to drive improvements and contribute to our commitment to outstanding service delivery.

Role Overview WNS Global Services is hiring an Associate - Operations in Mumbai. This position supports daily operations and helps maintain smooth workflows across teams. The role involves working with different departments to keep processes running efficiently and to support improvements. What You Will Do Collaborate with internal teams to ensure operational tasks are completed accurately and on time Assist in rolling out business improvement strategies Support efforts to optimize processes and boost overall efficiency

Role overview WNS Global Services is looking for an Associate - Operations to join the team in Mumbai. This role plays a key part in supporting daily business activities and strengthening collaboration across teams. Associates help deliver consistent, high-quality service to clients while contributing to ongoing projects. What you will do Support operational processes to keep workflows on track Assist with tasks aimed at improving efficiency and service standards Work closely with team members to fulfill client requirements and achieve project objectives Location Mumbai

Join our dynamic team at WNS Global Services as a Senior Associate. In this role, you will leverage your expertise to contribute to our innovative projects and deliver exceptional results. Your analytical skills will play a crucial role in driving operational efficiencies and enhancing client satisfaction.

Join Third Bridge as an Associate in our Global Client Services team, operating during US hours. This role offers the opportunity to be at the forefront of our client interactions, providing high-quality service and support to our diverse clientele.

Key ResponsibilitiesProvide exceptional communication and assistance to guests from the moment of reservation through check-in, their stay, and departure. All interactions must be conducted professionally.Ensure optimal guest satisfaction by delivering superior service throughout every stage of their visit.Collaborate closely with the Housekeeping and Engineering teams to guarantee that villas are maintained in pristine condition, especially prior to guest arrivals.Engage in daily discussions with the Housekeeping and Food & Beverage teams to address the requirements of current and incoming guests.Monitor the cleaning and upkeep of villas by Housekeeping and Engineering staff to minimize disturbances to guests.Promote in-house amenities and services to guests before suggesting external options.Manage all aspects of guest itineraries including flight confirmations, dinner reservations, and tour arrangements.Assist other departments with guest-related matters to ensure timely and professional response to guest needs.Work closely with the Food and Beverage team to ensure consistent service levels that cater to guest preferences during dining experiences.Stay informed of all activities within the resort to keep all information current.Participate in training initiatives for other departments as needed.Perform any additional tasks as directed by supervisors.Core ResponsibilitiesMaintain high guest satisfaction scores consistently.Responsible for developing and implementing standards in line with SOP and LQA protocols.Conduct regular inspections of the areas under your supervision.Ensure all Front Office equipment, including buggies and hotel vehicles, are clean and in good working order, and address any repair or maintenance needs.Collaborate with the Purchasing department to find sources for required items and ensure quality and cost-effectiveness.Manage costs by reducing property damage and maintaining adequate inventory levels for supplies.

Join our dynamic team at ibis Mumbai Vikhroli as a Guest Service Associate, where your passion for providing exceptional customer service will shine. In this role, you will be the first point of contact for our guests, ensuring they have a warm and welcoming experience from check-in to check-out.Your responsibilities will include assisting guests with inquiries, managing reservations, and providing information about hotel amenities and local attractions. We are looking for individuals who are enthusiastic, friendly, and eager to create memorable experiences for our guests.

Join Our Team At Hitachi Digital Services, we are at the cutting edge of digital transformation, proudly representing the fastest-growing division of the Hitachi Group. Our mission is to play a pivotal role in the company's vision to establish itself as a leading global entity within the expansive digital transformation landscape. Working alongside our group companies such as GlobalLogic, Hitachi Vantara, and others, we provide an extensive range of services that cover every aspect of the digital lifecycle—from conceptualization to full operational execution. We embody the One Hitachi philosophy, merging domain expertise with digital innovation to create tangible impacts for our clients and society. We celebrate diverse talents and experiences, valuing your unique perspective and your drive to make a difference in the world. The Payroll Team:The payroll team plays a vital role in managing employee compensation by ensuring accurate salary processing, compliance with regulations, and timely disbursement each pay cycle. This team is responsible for managing statutory obligations such as Provident Fund (PF), Employee State Insurance Corporation (ESIC), Professional Tax (PT), income tax, and other regulatory filings, ensuring strict adherence to government guidelines. They act as the primary support channel for employee queries regarding compensation, providing clear guidance and prompt resolutions while maintaining high data accuracy and confidentiality. The Role:The Payroll Associate will play an essential role in supporting the end-to-end payroll operations in India, collaborating closely with the Assistant Payroll Manager and Payroll Manager. Responsibilities include ensuring accurate payroll execution, managing timely inputs, coordinating with vendors, maintaining statutory compliance, and preparing payroll reports. This role is crucial for upholding payroll accuracy, compliance, and operational excellence.

Role overview Third Bridge is seeking an HR Associate in Mumbai to focus on global mobility and benefits. This entry-level role supports employees as they relocate and participate in international benefits programs. The position is designed for those interested in building a foundation in HR within a global setting. What you will do Assist with coordinating global mobility processes for employees moving between locations Support the administration of international benefits programs Respond to employee questions about mobility and benefits Collaborate with teams across the company to help ensure smooth transitions for employees on global assignments Learning and growth This position offers hands-on involvement with both mobility and benefits. HR Associates work alongside experienced colleagues, gaining practical experience and developing skills relevant to international HR operations.

Role overview The CST Associate position at Paytm Money in Mumbai centers on assisting customers and handling questions related to the Paytm Money platform. The role emphasizes clear communication and a strong focus on delivering quality service with every interaction. What you will do Answer customer inquiries and offer prompt support Guide users as they navigate the platform Work to create a positive experience for each customer Requirements Clear and effective communication skills Genuine interest in assisting others Commitment to providing high-quality support

Join WNS Global Services as an enthusiastic team member through our Open Referrals program! This is a fantastic opportunity for WNS India employees to refer talented candidates for various full-time positions within the organization. We value your network and insights, and we are excited to expand our team with your referrals.

Join our dynamic team at AccorHotels as the Associate Director of Sales in Mumbai. In this pivotal role, you will spearhead sales strategies, build lasting relationships with clients, and drive revenue growth. Your leadership will inspire a talented sales team to achieve and exceed targets while ensuring unparalleled customer satisfaction.

Position OverviewThe Publishing Team at Forbes Advisor plays a crucial role in generating new web pages and optimizing existing ones through our CMS across various Forbes Advisor platforms. Our goal is to address customer needs while executing our business's SEO strategy effectively. With a rapid expansion, our team produces over 700 pieces of content monthly, constantly evolving to meet new challenges. This specialist role is key to our success, ensuring we publish high-quality content swiftly and accurately. We invite a skilled individual to assist Forbes Marketplace in maximizing and scaling our content production across multiple properties.A typical day as a Content Producer involves collaborating with team management, monitoring our intake queues to understand content briefs, and utilizing WordPress to create or enhance pages promptly and accurately. You will also provide regular support and training for fellow Content Producers and Interns.ResponsibilitiesPublish diverse content types within your assigned verticals efficiently, ensuring high standards and attention to detail, which are integral to our team's ethos.Manage your workflow proactively, identifying and completing new formatting tasks from the intake queue independently.Execute any formatting changes within your verticals using the advanced WordPress skills you will develop in this role. You should be capable of making self-sufficient modifications across various CMS platforms as needed to assist the broader team.Identify and report any CMS-related issues to team management for logging with technology teams. You will also be expected to suggest solutions for these issues.Provide publishing support and training for other Production Team members and Interns, leveraging your advanced CMS knowledge.Collaborate with PR and Branding teams to create Custom Branded Landers for award-winning companies as required.Skills and ExperienceWe are a dynamic team of over 30 individuals, seeking candidates who can operate in an agile environment and manage multiple priorities across various product types....

Sutherland is hiring a Senior Associate - Research to join the team in Mumbai. This position centers on conducting thorough research and analysis that informs strategic business initiatives and supports growth. Role overview The Senior Associate will work closely with colleagues from different departments, applying a range of research methods to gather and interpret data. Presenting findings to stakeholders is a key part of the role, ensuring that insights contribute to important business decisions. What you will do Conduct in-depth research and analysis to back strategic projects Collaborate with cross-functional teams to gather information and share insights Present research findings to stakeholders to guide business direction Requirements Strong analytical skills Experience with various research methodologies Comfort working in a collaborative, high-energy setting

Join Sutherland as a Customer Support Associate and become part of a dynamic team dedicated to providing exceptional service and support. In this role, you will assist customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. We are looking for individuals who are passionate about helping others and are eager to learn and grow within our organization.

Assist in the meticulous preparation and cooking of menu offerings for breakfast, lunch, and dinner services, ensuring high standards are maintained.Adhere to stringent food safety, hygiene, and sanitation protocols that align with hotel policies and local health regulations.Work collaboratively with chefs and kitchen staff to foster an efficient and harmonious kitchen environment.Engage in menu development by proposing innovative and seasonal dish concepts that reflect culinary creativity.Keep kitchen equipment and workstations in pristine and organized condition to facilitate effective operations.Support inventory management by monitoring stock levels and proactively reporting shortages to ensure continuous operations.Consistently deliver high-quality dishes that align with Roswyn’s commitment to refined hospitality.

Assist in the preparation and culinary creation of menu offerings for breakfast, lunch, and dinner services, ensuring quality and presentation meet the highest standards.Adhere to food safety, hygiene, and sanitation protocols in line with hotel policies and local health regulations.Work collaboratively with chefs and kitchen staff to facilitate seamless kitchen operations.Participate in menu development by proposing innovative and seasonal dish concepts.Maintain kitchen tools and workspaces in pristine condition, contributing to a well-organized kitchen environment.Support inventory control by tracking ingredient stock levels and communicating any shortages promptly.Deliver consistently high-quality dishes that align with Roswyn’s commitment to exceptional hospitality.