Author Relationship Manager

As an Author Relationship Manager at weekday-1, you will spearhead initiatives to foster strong relationships with our diverse authors. Your role will involve engaging with authors to understand their needs, providing support, and facilitating their growth within our platform. We are looking for a dynamic individual who is passionate about literature and exc…

Role overview AlphaGrep Securities is hiring a Relationship Manager based in Mumbai. This role centers on building and sustaining strong relationships with clients. The Relationship Manager works to understand each client's needs, offers solutions that fit those needs, and ensures service consistently meets high standards.

Join Weblee Technologies as a Customer Relationship Manager and take charge of cultivating strong relationships with our clients. You will be the pivotal point of contact, ensuring customer satisfaction and loyalty through effective communication and support. Your role will involve understanding client needs, resolving issues, and collaborating with various teams to enhance our service offerings.

Join Our Team as a Technical Author!We are seeking a talented Technical Author with at least 3 years of experience in the IT sector. As a key member of our Documentation Group, you will create high-quality user assistance across various formats for our in-house software applications. Your expertise in technical writing will ensure that our documentation meets the highest standards of clarity and usability.Key Responsibilities:Produce clear and concise technical documentation and training materials.Collaborate with the Documentation Manager for project updates.Engage with developers and subject matter experts for accurate content.Adhere to project timelines and ensure quality deliverables.

Exciting Opportunity for a CRM Manager with Weekday's ClientSalary range: ₹500,000 - ₹1,000,000 (INR 5 - 10 LPA)Minimum Experience Required: 2 yearsLocation: MumbaiJob Type: Full-timeKey Responsibilities1. Online Reputation Management (ORM)Effectively manage and respond to customer inquiries, comments, and direct messages across various social media platforms.Address customer complaints and feedback with clarity and empathy.Ensure all conversations are promptly addressed, leaving no issues unresolved.Maintain a consistent and engaging brand voice in all customer interactions.2. Customer Relationship Management (CRM)Oversee and implement CRM workflows utilizing WhatsApp, email, and SMS channels.Utilize tools such as Contlo, Bitespeed, Sage Pilot, or similar platforms.Set up and optimize automated campaigns, including welcome messages, abandoned cart reminders, and retention initiatives.Work collaboratively with the marketing team to ensure cohesive campaign messaging and targeting strategies.3. Customer Experience & Issue ResolutionTake full ownership of resolving customer issues until they are completely addressed.Collaborate with internal teams (operations, warehouse) to ensure swift resolution of queries.Manage returns, exchanges, and order-related concerns as necessary.4. Reporting & InsightsMonitor common customer concerns, feedback, and complaints.Provide actionable insights to improve products, operations, and communication.Track CRM campaign performance metrics and customer engagement.

As the Customer Relationship Management Lead at weekday-1, you will play a pivotal role in shaping our customer engagement strategies. You will be responsible for leading our CRM initiatives, driving customer satisfaction, and enhancing the overall customer experience. This position requires a blend of analytical skills and creative thinking, as you will analyze customer data to inform our strategies while also developing innovative solutions to improve customer interactions.

We are seeking a dynamic and dedicated Corporate Relationship Manager to join our team at Jobs for Humanity. This role is exclusively for women who are passionate about building strong relationships within the corporate sector. Your primary responsibility will be to manage and nurture partnerships with corporate clients, ensuring their needs are met and expectations exceeded.As a Corporate Relationship Manager, you will leverage your networking skills and business acumen to identify opportunities for collaboration and growth. You will work closely with internal teams to provide tailored solutions that drive client satisfaction and retention.If you are a motivated individual with a knack for relationship-building and a desire to make a positive impact, we would love to hear from you!

Weblee Technologies is seeking a dynamic and results-driven Customer Relationship Manager (CRM) to join our team in Mumbai. As a CRM, you will play a crucial role in managing customer interactions, improving customer satisfaction, and driving business growth. This is an exciting opportunity to work in a fast-paced environment where your contributions will directly impact our success. Key Responsibilities: Develop and maintain strong relationships with clients. Identify customer needs and provide tailored solutions. Analyze customer data to enhance customer experiences. Collaborate with sales and marketing teams to promote products and services. Handle customer complaints and resolve issues promptly.

About DoubleVerify DoubleVerify (DV) provides digital performance solutions for advertisers and agencies, helping them protect the integrity of their digital campaigns. Using independent third-party data and analytics, DV supports clients in optimizing campaign results and proving business impact. Since 2008, DoubleVerify has worked with hundreds of Fortune 500 companies, offering transparency and actionable insights into digital advertising quality and effectiveness. Learn more at www.doubleverify.com. Role Overview: Account Manager (Hybrid, Mumbai) The Account Manager role centers on building and maintaining strong relationships with agency and advertiser clients. This hybrid position is based in Mumbai and requires in-office presence three days each week. The Account Manager oversees campaigns from start to finish, working closely with Sales, Implementation, Product Management, Engineering, and Finance to deliver solutions and support. A key part of the job involves recommending strategies that address client needs and helping customers understand the full DoubleVerify product suite. What You Will Do Manage daily communications and relationships with assigned accounts, both agencies and advertisers. Provide hands-on client service, addressing both strategic and tactical needs for a diverse client base. Spot and pursue opportunities to grow business within existing client portfolios. Oversee client business processes, including onboarding, implementation, reporting, and billing. Deliver high-quality support, resolving client requests and troubleshooting reporting or ad-serving issues. Lead kick-off and ongoing meetings with clients and internal teams to clarify campaign goals and deliverables. Prepare performance evaluations for each client, highlighting the value DoubleVerify brings. Monitor and report on campaign performance, ensuring smooth delivery and accurate billing, and extracting actionable insights from reports.

Why Join DEPT®? At DEPT®, we are innovators at our core. We are continuously forward-thinking, envisioning what we can create tomorrow that is not yet in existence. Born digital, we embody a modern agency model, possessing extensive expertise in technology and marketing. This is why we seek out inquisitive, proactive, and talented individuals who are dedicated to continuous innovation. Our culture strikes a balance between being large enough to provide exceptional tools and global opportunities, while remaining small enough to genuinely care. With teams across 20+ countries, we are committed to investing in your personal growth, empowering your team, and granting you the autonomy to tackle our clients' challenges, regardless of your location. Role Overview: Enterprise Account Manager In the role of Enterprise Account Manager, you will be pivotal in nurturing and enhancing relationships with our enterprise clients. Your responsibility will encompass understanding each client's unique needs, ensuring their satisfaction with our offerings, and discovering opportunities for upselling and cross-selling. Success in this position demands a strategic mindset, outstanding communication abilities, and a thorough understanding of both our services and the business objectives of our clients. Your Key Responsibilities: 1. Client Relationship Management: Establish and sustain strong, enduring relationships with enterprise clients. Comprehend clients' business goals and challenges to effectively align our services with their needs. Serve as the primary point of contact and advocate for clients within our organization. 2. Account Development: Guarantee client retention and satisfaction through proactive communication and effective issue resolution. Identify chances for upselling and cross-selling additional services. Collaborate with internal teams to develop customized solutions that cater to clients' evolving needs. 3. Strategic Planning: Create account plans and strategies aimed at achieving targets. Remain updated on industry trends, market conditions, and competitors to offer valuable insights to clients. 4. Cross-Functional Team Collaboration: Work closely with sales, marketing, project management, development, and support teams to deliver comprehensive solutions and client support. Relay client feedback to internal teams for ongoing improvement.

Job Purpose / SummaryThe Channel Manager will play a pivotal role in shaping and managing 1Kosmos’ network of distributors, resellers, and system integrators throughout India. This position is essential for fostering strong partnerships with executives, implementing effective go-to-market strategies, and ensuring that our partners successfully generate tangible pipelines, bookings, and customer satisfaction across both commercial and public sectors. Collaboration with internal sales, marketing, pre-sales, and customer success teams will be crucial to expedite revenue driven by partners.Location: India (Preference for Mumbai or Bangalore). Frequent travel to partner offices, distributors, and customer meetings across the country.

Role overview The Client Servicing Manager at weekday-1 plays a central role in shaping client experiences. Based in Mumbai, this position manages the full client journey, acting as the main point of contact from initial inquiry through ongoing support. The focus is on delivering high service standards, building trust, and maintaining open lines of communication between clients and internal teams. Main responsibilities Develop and implement strategies that enhance client service and satisfaction Lead and mentor a team of client service representatives Respond to client questions and resolve issues quickly Facilitate clear communication between clients and internal departments Collaborate with sales and operations teams to align on goals Promote continuous improvement in service quality Collaboration This role works closely with sales and operations, aiming to strengthen client satisfaction and support effective teamwork across departments.

About the Role Weekday-1 is hiring a Technical Account Manager for a full-time position in Mumbai, Maharashtra. This role centers on managing client relationships and ensuring that data-driven solutions are delivered smoothly to clients. What You Will Do Onboard new clients and guide them through technical integrations Oversee the execution of data workflows across multiple platforms Act as the main technical point of contact for clients Work closely with internal engineering and sales teams to translate client requirements into practical solutions Troubleshoot technical issues and maintain high service standards Monitor data pipelines for accuracy and reliability Identify opportunities to increase client value and support growth initiatives What We’re Looking For Experience in a client-facing technical role Strong understanding of adtech and martech ecosystems Solid technical and analytical problem-solving skills Ability to manage data integrations, activations, and campaign delivery Comfort working with cross-functional teams Location This position is based in Mumbai, Maharashtra, India.

Join ITRS, where we empower critical technology to function seamlessly. Our mission is to provide comprehensive, automated IT observability solutions that protect vital applications and foster innovation. We are proud to be the leading monitoring and observability platform for the most demanding and regulated industries, relied upon by 90% of Tier 1 capital markets firms.At ITRS, we believe in nurturing our team to ensure our customers thrive. Here’s what you can expect:A supportive culture – Recognized as a Great Place to Work for several consecutive years, we provide an inclusive and encouraging environment.Impactful work – Contribute significantly to 1,000s of global customers across essential industries, including 9 of the top 10 investment banks.Opportunities for growth – Whether you’re just starting your career or are a seasoned professional, we’re dedicated to your development, as evidenced by our team members who have flourished here for over a decade.With our headquarters in London and teams across the US, Europe, and Asia, ITRS blends the dynamism of a high-impact tech company with the stability of a private equity-backed global partner.Role OverviewAs a Service Delivery Manager (SDM), you will be essential in maintaining, optimizing, and evolving the monitoring infrastructure for our clients. You will ensure that ITRS products are configured correctly and deliver maximum value.The Managed Services team operates within a fast-paced financial services environment, supporting global clients and sophisticated technical infrastructures. Your collaboration with teams in New York, London, Singapore, and Manila will be crucial in providing support, resolving issues, implementing changes, and enhancing client monitoring environments.In this position, you will serve as the primary contact for clients, ensuring that services align with the Managed Services Scope of Work (SoW) and that performance meets our quality standards.Note: Managed Services operates on a 24/7 shift rotation, primarily during weekdays.Your Responsibilities:Client Relationship Management Serve as the main ITRS contact for assigned clients, fostering strong and positive relationships. Provide regular updates on service delivery and address client inquiries and concerns promptly. Understand client requirements to ensure services cater to their operational needs.Service Delivery Coordination Manage the delivery of managed services and coordinate activities among various technical teams. Ensure efficient service delivery within the agreed timelines and quality standards.

Role Overview weekday-1 is looking for a Senior Sales Manager - MICE to help grow our Meetings, Incentives, Conferences, and Exhibitions business. Based in Mumbai, this role focuses on building relationships with corporate clients and developing sales strategies that deliver strong results in both domestic and international markets. What You Will Do Connect with corporate executives to present our MICE services and build lasting partnerships. Lead new business efforts and manage important corporate accounts to maximize revenue. Develop and execute sales plans to expand our MICE offerings across different markets. Work closely with internal teams to ensure smooth planning and delivery of travel and event solutions. Maintain and strengthen client relationships to support repeat business and long-term engagement. Requirements 2–4 years of experience in MICE or corporate travel sales (required). Established network of corporate clients and industry contacts. Strong communication, negotiation, and presentation skills. Proven record of meeting targets in a demanding, results-focused setting. Willingness to travel for meetings and events as needed. Benefits Competitive salary with incentives linked to performance. Chance to work in a growing industry with significant opportunities. Direct exposure to leading corporate clients and major events. Opportunities to participate in both domestic and international projects.

Join our dynamic team as a CRM Specialist specializing in HubSpot. In this role, you will be responsible for managing and optimizing our CRM platform to enhance customer engagement and drive business growth. You will collaborate with various teams to implement effective strategies that maximize the use of HubSpot tools and features.Your expertise will be crucial in analyzing data, generating reports, and providing insights to improve our marketing and sales processes. If you are passionate about leveraging technology to improve customer relationships and are looking for a challenging yet rewarding opportunity, we want to hear from you!

Role overview WPP Media seeks a Client Lead in Mumbai, India to manage client relationships and oversee service delivery. This position involves guiding strategic projects and working with multiple teams to help clients reach their objectives. What you will do Develop and maintain strong client relationships Lead strategic initiatives tailored to each client Collaborate with internal teams to ensure high-quality service Make sure client expectations are consistently met or exceeded Requirements Background in managing client accounts or partnerships Skill in coordinating across teams and departments Clear communication and solid organizational abilities Commitment to achieving results for clients

Who We Are:Burson is a leading global communications agency dedicated to enhancing client value through strategic reputation management. With specialized teams, innovative technologies, and groundbreaking creativity, we empower brands and businesses to leverage reputation as a competitive edge, enabling them to excel in today's dynamic environment. At Burson, you join a vibrant global community of lifelong learners passionate about innovation.As part of WPP (LSE/NYSE: WPP), the creative transformation company, we invite you to learn more about us at bursonglobal.com and connect with us on LinkedIn and Instagram.Role OverviewBurson India is on the lookout for a Senior Public Relations Executive to join our Mumbai team within the Corporate & Financial practice. In this pivotal role, you will be actively engaged in executing daily client activities under the mentorship of senior team members. Your contributions will be vital in managing client relationships and integrated communication strategies, delighting clients, and driving new business opportunities. You will play a key role in supporting our corporate strategy to deliver exceptional client service, foster a winning culture, and achieve profitability.

Join Coface, a leading global credit insurance provider, as a Manager in Account Management. In this pivotal role, you will oversee client relationships, ensuring satisfaction and retention through strategic account management practices. Your expertise will drive growth and enhance our service offerings, aligning with our commitment to delivering exceptional value to our clients.

Join our dynamic team at weekday-1 as an IT Manager. We are seeking an experienced professional who can oversee and enhance our IT operations while ensuring the continuity and security of our systems. Your role will involve managing IT projects, leading a team of IT specialists, and collaborating with other departments to align technology initiatives with business goals.