Relationship Manager - Mumbai

Role overview AlphaGrep Securities is hiring a Relationship Manager based in Mumbai. This role centers on building and sustaining strong relationships with clients. The Relationship Manager works to understand each client's needs, offers solutions that fit those needs, and ensures service consistently meets high standards.

About DoubleVerify DoubleVerify (DV) provides digital performance solutions for advertisers and agencies, helping them protect the integrity of their digital campaigns. Using independent third-party data and analytics, DV supports clients in optimizing campaign results and proving business impact. Since 2008, DoubleVerify has worked with hundreds of Fortune 500 companies, offering transparency and actionable insights into digital advertising quality and effectiveness. Learn more at www.doubleverify.com. Role Overview: Account Manager (Hybrid, Mumbai) The Account Manager role centers on building and maintaining strong relationships with agency and advertiser clients. This hybrid position is based in Mumbai and requires in-office presence three days each week. The Account Manager oversees campaigns from start to finish, working closely with Sales, Implementation, Product Management, Engineering, and Finance to deliver solutions and support. A key part of the job involves recommending strategies that address client needs and helping customers understand the full DoubleVerify product suite. What You Will Do Manage daily communications and relationships with assigned accounts, both agencies and advertisers. Provide hands-on client service, addressing both strategic and tactical needs for a diverse client base. Spot and pursue opportunities to grow business within existing client portfolios. Oversee client business processes, including onboarding, implementation, reporting, and billing. Deliver high-quality support, resolving client requests and troubleshooting reporting or ad-serving issues. Lead kick-off and ongoing meetings with clients and internal teams to clarify campaign goals and deliverables. Prepare performance evaluations for each client, highlighting the value DoubleVerify brings. Monitor and report on campaign performance, ensuring smooth delivery and accurate billing, and extracting actionable insights from reports.

As an Author Relationship Manager at weekday-1, you will spearhead initiatives to foster strong relationships with our diverse authors. Your role will involve engaging with authors to understand their needs, providing support, and facilitating their growth within our platform. We are looking for a dynamic individual who is passionate about literature and excels in communication.

Join Weblee Technologies as a Customer Relationship Manager and take charge of cultivating strong relationships with our clients. You will be the pivotal point of contact, ensuring customer satisfaction and loyalty through effective communication and support. Your role will involve understanding client needs, resolving issues, and collaborating with various teams to enhance our service offerings.

As the Customer Relationship Management Lead at weekday-1, you will play a pivotal role in shaping our customer engagement strategies. You will be responsible for leading our CRM initiatives, driving customer satisfaction, and enhancing the overall customer experience. This position requires a blend of analytical skills and creative thinking, as you will analyze customer data to inform our strategies while also developing innovative solutions to improve customer interactions.

Exciting Opportunity for a CRM Manager with Weekday's ClientSalary range: ₹500,000 - ₹1,000,000 (INR 5 - 10 LPA)Minimum Experience Required: 2 yearsLocation: MumbaiJob Type: Full-timeKey Responsibilities1. Online Reputation Management (ORM)Effectively manage and respond to customer inquiries, comments, and direct messages across various social media platforms.Address customer complaints and feedback with clarity and empathy.Ensure all conversations are promptly addressed, leaving no issues unresolved.Maintain a consistent and engaging brand voice in all customer interactions.2. Customer Relationship Management (CRM)Oversee and implement CRM workflows utilizing WhatsApp, email, and SMS channels.Utilize tools such as Contlo, Bitespeed, Sage Pilot, or similar platforms.Set up and optimize automated campaigns, including welcome messages, abandoned cart reminders, and retention initiatives.Work collaboratively with the marketing team to ensure cohesive campaign messaging and targeting strategies.3. Customer Experience & Issue ResolutionTake full ownership of resolving customer issues until they are completely addressed.Collaborate with internal teams (operations, warehouse) to ensure swift resolution of queries.Manage returns, exchanges, and order-related concerns as necessary.4. Reporting & InsightsMonitor common customer concerns, feedback, and complaints.Provide actionable insights to improve products, operations, and communication.Track CRM campaign performance metrics and customer engagement.

We are seeking a dynamic and dedicated Corporate Relationship Manager to join our team at Jobs for Humanity. This role is exclusively for women who are passionate about building strong relationships within the corporate sector. Your primary responsibility will be to manage and nurture partnerships with corporate clients, ensuring their needs are met and expectations exceeded.As a Corporate Relationship Manager, you will leverage your networking skills and business acumen to identify opportunities for collaboration and growth. You will work closely with internal teams to provide tailored solutions that drive client satisfaction and retention.If you are a motivated individual with a knack for relationship-building and a desire to make a positive impact, we would love to hear from you!

Join ITRS, where we empower critical technology to function seamlessly. Our mission is to provide comprehensive, automated IT observability solutions that protect vital applications and foster innovation. We are proud to be the leading monitoring and observability platform for the most demanding and regulated industries, relied upon by 90% of Tier 1 capital markets firms.At ITRS, we believe in nurturing our team to ensure our customers thrive. Here’s what you can expect:A supportive culture – Recognized as a Great Place to Work for several consecutive years, we provide an inclusive and encouraging environment.Impactful work – Contribute significantly to 1,000s of global customers across essential industries, including 9 of the top 10 investment banks.Opportunities for growth – Whether you’re just starting your career or are a seasoned professional, we’re dedicated to your development, as evidenced by our team members who have flourished here for over a decade.With our headquarters in London and teams across the US, Europe, and Asia, ITRS blends the dynamism of a high-impact tech company with the stability of a private equity-backed global partner.Role OverviewAs a Service Delivery Manager (SDM), you will be essential in maintaining, optimizing, and evolving the monitoring infrastructure for our clients. You will ensure that ITRS products are configured correctly and deliver maximum value.The Managed Services team operates within a fast-paced financial services environment, supporting global clients and sophisticated technical infrastructures. Your collaboration with teams in New York, London, Singapore, and Manila will be crucial in providing support, resolving issues, implementing changes, and enhancing client monitoring environments.In this position, you will serve as the primary contact for clients, ensuring that services align with the Managed Services Scope of Work (SoW) and that performance meets our quality standards.Note: Managed Services operates on a 24/7 shift rotation, primarily during weekdays.Your Responsibilities:Client Relationship Management Serve as the main ITRS contact for assigned clients, fostering strong and positive relationships. Provide regular updates on service delivery and address client inquiries and concerns promptly. Understand client requirements to ensure services cater to their operational needs.Service Delivery Coordination Manage the delivery of managed services and coordinate activities among various technical teams. Ensure efficient service delivery within the agreed timelines and quality standards.

Join our dynamic team as a CRM Specialist specializing in HubSpot. In this role, you will be responsible for managing and optimizing our CRM platform to enhance customer engagement and drive business growth. You will collaborate with various teams to implement effective strategies that maximize the use of HubSpot tools and features.Your expertise will be crucial in analyzing data, generating reports, and providing insights to improve our marketing and sales processes. If you are passionate about leveraging technology to improve customer relationships and are looking for a challenging yet rewarding opportunity, we want to hear from you!

Weblee Technologies is seeking a dynamic and results-driven Customer Relationship Manager (CRM) to join our team in Mumbai. As a CRM, you will play a crucial role in managing customer interactions, improving customer satisfaction, and driving business growth. This is an exciting opportunity to work in a fast-paced environment where your contributions will directly impact our success. Key Responsibilities: Develop and maintain strong relationships with clients. Identify customer needs and provide tailored solutions. Analyze customer data to enhance customer experiences. Collaborate with sales and marketing teams to promote products and services. Handle customer complaints and resolve issues promptly.

Foster and uphold a distinguished Soho ambiance, ensuring a dedicated and attentive dining experience that reflects our brand’s commitment to excellence.Achieve the restaurant's financial targets by accurately forecasting needs, preparing the annual budget, managing expenditures, analyzing variances, and implementing corrective measures.Collaborate with chefs to design innovative menus, assess food costs and profitability, and make adjustments as necessary to enhance offerings.Oversee weekly monitoring of food, beverage, and labor costs to maintain budgetary compliance.Maximize revenue from all food and beverage sales opportunities, ensuring profit margins are achieved.Address guest complaints with the utmost hospitality and professionalism, attending to special requests whenever feasible to create memorable experiences.

Join Avery Dennison as a Territory Sales Manager in Mumbai, where you will lead the charge in driving sales and cultivating lasting client relationships. You will be responsible for developing strategic sales plans, identifying new business opportunities, and executing innovative marketing strategies to enhance our market presence.As a vital part of our team, your skills in sales strategy, client engagement, and market analysis will be crucial. You will collaborate closely with cross-functional teams to align sales objectives with broader company goals.

Role Overview Mountfitchet Group is hiring a Finance Manager in Mumbai. This role oversees the company's financial operations, maintains compliance with regulations, and delivers insights that support business growth. Main Responsibilities Manage financial reporting and ensure accuracy in all statements Lead budgeting and forecasting activities Conduct financial analysis to inform decision-making Work with other departments to improve financial performance and efficiency Location This position is based in Mumbai.

Join our dynamic team at Turner Townsend as a Procurement Manager in Mumbai. In this pivotal role, you will be responsible for overseeing procurement strategies and ensuring the effective acquisition of goods and services. Your expertise will drive our operational excellence, enabling seamless project execution in the real estate sector.

The Retail Training Manager role is designed to deliver training on various products and skills to enhance team performance. Collaborating closely with the zonal business team, you will ensure quality training delivery and manage key performance indicators effectively. Your focus will be on identifying critical improvement opportunities within the organization and taking action to enhance the customer experience based on Voice of Customer (VoC) insights.Establish strong alignment with zonal stakeholders to facilitate effective training solutions.Develop and implement a Pre Journey plan in collaboration with stakeholders.Target specific stores to boost productivity compared to previous months.Conduct a minimum of 24 Training Man Days each month.Generate daily reports within the Training Portal to track progress.Work closely with individuals to drive performance enhancement.Provide post-training reports within 24 hours of session completion.Regularly communicate market challenges to the team.Stay updated on the latest products and processes.Ensure high-quality training delivery across all programs with a trainer audit score of at least 4.0 out of 5.Evaluate the productivity of trained sales personnel and measure their impact.

weekdayworks is seeking an Engineering Manager based in Mumbai to join their team at the associate level. This position involves supporting a client as their engineering team expands. Role overview The Engineering Manager will lead a team of engineers, offering direction and support as they work on new solutions. The role includes overseeing project execution to ensure alignment with client objectives. Promoting technical progress and encouraging best practices within the team are also key parts of this position. What you will do Lead and support a group of engineers as they develop new solutions Oversee project execution to ensure alignment with client goals Promote technical progress and best practices within the team Requirements Experience managing engineering teams Ability to guide projects from planning through delivery Strong communication and leadership skills This position offers the opportunity to influence engineering outcomes for a valued client and collaborate with skilled colleagues in Mumbai.

AccorHotels is hiring a Sales Manager based in Mumbai. This role centers on leading sales efforts and supporting the company’s revenue goals in the region. Key responsibilities Develop and implement sales strategies tailored to the Mumbai market Manage relationships with clients to maintain satisfaction and encourage repeat business Work toward achieving defined sales targets Collaborate with teams across departments to deliver strong service and support for clients Collaboration This position works closely with colleagues from various functions to ensure client needs are met and service standards remain high.

Join us at Weblee Technologies as an Agency Channel Partnerships Manager in Mumbai! In this pivotal role, you will be responsible for developing and managing strategic partnerships with agencies to drive growth and enhance our market presence. Your expertise in channel management and strong communication skills will be key in fostering relationships that lead to successful collaborations.

Join our dynamic team as a Civil Project Manager in Mumbai, where you will play a crucial role in managing civil engineering projects. Your expertise will help ensure projects are delivered on time, within budget, and to the highest quality standards. Engage with clients, oversee project teams, and coordinate with various stakeholders to drive project success. If you are a motivated leader with a passion for civil engineering and project management, we want to hear from you!

Join Weblee Technologies as a Managing Partner and take the lead in driving our strategic vision and growth initiatives in the vibrant city of Mumbai. This role requires a dynamic leader with a proven track record in management and business development, who can inspire teams and cultivate client relationships.As the Managing Partner, you will be responsible for overseeing operations, implementing business strategies, and developing key partnerships. Your leadership will be essential in steering the company towards achieving its goals and maximizing profitability.