Technical Support Engineer at hawk | Munich

Join our dynamic team as a Technical Support Engineer at hawk in Munich! In this pivotal role, you will be responsible for delivering exceptional technical support and troubleshooting for our innovative products. Your expertise will ensure our customers receive timely and effective solutions, enhancing their overall experience with our offerings.

Join our dynamic team at Hawk as a Support Analyst. In this role, you will be the first point of contact for our clients, providing exceptional support and solutions. You will collaborate with cross-functional teams to enhance customer satisfaction and ensure seamless operations.

Join Hawk as a Customer Cloud Engineer and become an integral part of our dynamic team. In this role, you will leverage your expertise in cloud technologies to provide exceptional support and solutions to our clients. Your responsibilities will include collaborating with various teams to optimize cloud architectures, troubleshoot issues, and ensure seamless integration of services. We are looking for passionate individuals who thrive in a fast-paced environment and are eager to contribute to innovative cloud solutions.

Role overview hawk seeks a Senior Full Stack Engineer to join the team in Munich. The focus is on building and maintaining web applications that address real client needs. Collaboration with product, design, and engineering colleagues is a key part of daily work. What you will do Design, implement, and maintain web applications with attention to usability and efficiency Work alongside team members from various disciplines to deliver reliable solutions Guide the team in coding, testing, and deployment practices Promote the use of current technologies and frameworks to ensure projects remain scalable and secure What we value Experience working across the full stack, from frontend to backend Ability to mentor others and set high standards for code quality Dedication to building solutions that are both reliable and user-friendly Comfort working in a collaborative, cross-functional environment This Munich-based position offers the opportunity to influence both the team and the products delivered to clients.

About UsHawk is at the forefront of AI-enhanced solutions for anti-money laundering and fraud detection. Our innovative technology is utilized by banks and payment providers around the world, combining traditional rules with explainable AI to enhance AML compliance and fraud prevention. This powerful solution enables us to identify criminal activities effectively while minimizing false positives, thus making a significant impact in the global fight against money laundering, fraud, and terrorism financing. We foster a culture of trust, support, and passion, providing our team members opportunities for professional growth and the ability to make a meaningful difference.Your Mission:As a Working Student in our Legal team, you will engage in a diverse range of legal and compliance tasks that are essential to Hawk’s global operations. Your responsibilities will include contract review, regulatory research, and supporting legal operations. This position is an excellent opportunity for a driven law student to gain practical experience in commercial law, fintech regulations, and cross-departmental collaboration within a dynamic SaaS environment.Key Responsibilities:Contract Support: Review, draft, and organize commercial, vendor, and partnership agreements.Legal Research: Conduct research in areas such as financial regulation, AML/compliance, data protection, corporate law, and employment law.Internal Documentation: Maintain internal legal documents, templates, and process checklists.Regulatory Support: Assist in monitoring changes in regulations and updating internal stakeholders.Cross-Functional Collaboration: Participate in projects that require collaboration with teams such as Sales, Product, People, and Finance.Legal Operations: Help manage deadlines, external counsel documents, and internal legal resources.

hawk seeks a Senior Generative AI Engineer based in Munich. This role centers on bringing new AI technologies into the company’s product line, with a focus on practical solutions for real-world challenges. Key responsibilities Collaborate with teams across hawk to design and implement generative AI features Use current AI tools and methods to enhance existing products and develop new offerings Provide technical expertise to projects aimed at solving concrete problems Role overview This position offers the chance to apply advanced AI techniques directly to product development. The work involves both improving what exists and shaping what comes next in hawk’s lineup.

Role overview Munich Electrification is hiring a Digital Transformation Engineer based in Munich. This position focuses on driving digital innovation to improve operational efficiency and enhance service quality through technology. Key responsibilities Partner with teams across the company to identify opportunities for digital transformation. Design solutions that align with business goals and simplify existing processes. Apply recognized industry standards and established methods to ensure effective implementation. Support colleagues as they adopt new digital tools and workflows. Collaboration and impact This role requires working closely with colleagues from various departments. The Digital Transformation Engineer plays a key part in guiding the organization through digital change, making sure new solutions are practical and meet business needs.

Join the Revolution in MobilityAt Munich Electrification, we are at the forefront of transforming electric and connected mobility. Our team develops cutting-edge electronic control units tailored for electric vehicles and stationary energy storage systems serving clients worldwide. Our spirited international team comprises dedicated and talented engineers who thrive in a collaborative environment. Located in the vibrant heart of Munich at Heimeranplatz, our office is equipped with an adjacent prototype and testing lab, fostering innovation and creativity.We are driven by the following principles:Technological Leadership: We push boundaries, innovate rapidly, and foresee future demands. We take calculated risks and learn from our experiences to remain industry leaders.Sustainability: Committed to a sustainable future, we recognize our impact and inspire others in the quest for a better world.Team Culture: We believe work should be fulfilling, promoting a culture of inspiration, celebration, and teamwork worldwide.Entrepreneurial Spirit: We embrace adaptability, think ambitiously, and challenge the status quo with enthusiasm.

Munich Electrification seeks an IT Applications & Cloud Engineer (f/m/d) to support and develop the company’s IT infrastructure and cloud services. This full-time role is based in Munich. Role overview This position focuses on designing, implementing, and maintaining business applications within cloud environments. The engineer will play a key part in ensuring that IT solutions remain reliable and deliver strong performance across the organization. What you will do Design, implement, and maintain business applications in cloud settings Collaborate with teams throughout the company to deliver effective IT solutions Support projects aimed at strengthening and advancing the IT landscape Location This position is based in Munich.

About Munich ElectrificationMunich Electrification is at the forefront of transforming the electric and connected mobility landscape. Our mission is to foster this transition through cutting-edge electronic control units tailored for electric vehicles and stationary storage systems, catering to a diverse global clientele. We take immense pride in our multicultural team of exceptionally talented engineers who drive our innovative spirit. As a close-knit group, we value each team member’s contributions and are committed to nurturing their growth and talents. Our vibrant office, featuring a state-of-the-art prototype and testing lab, is strategically located at Heimeranplatz in the heart of Munich.Our core values include:- Technological Leadership: We embrace innovation, challenge conventions, and proactively anticipate future demands. We take calculated risks to learn and innovate.- Sustainability: We are passionate about driving positive change for a sustainable future, recognizing our impact and motivating others to create a better world.- Team Culture: We believe that work should be fulfilling, promoting inspiration, celebration, and collaboration on a global scale.- Entrepreneurial Spirit: We welcome change, dream big, and challenge limits with enthusiasm.Your ResponsibilitiesAs a Technical Project Manager, you will oversee the comprehensive delivery of intricate battery and electronics projects within automotive and stationary energy sectors. Acting as the primary liaison between clients and internal teams, you will ensure the highest standards of quality, budget adherence, and timely delivery throughout the project lifecycle. Your role demands a high level of autonomy, where you will identify risks, promote technical and organizational alignment, and ensure projects are executed seamlessly from inception to industrialization.Your Key Responsibilities Include:Customer Interaction & Stakeholder Management: Serve as the principal senior contact for clients, managing their requirements, change requests, troubleshooting, and escalations.Comprehensive Project Oversight: Manage project planning, timelines, budgets, and resource distribution, ensuring timely, budget-compliant, and high-quality delivery.Risk & Change Management: Identify, assess, and mitigate project risks proactively; evaluate the impact of changes on cost, timeline, and quality.Dynamic Execution & Decision-Making: Foster agile execution and strategic decision-making to drive project success.

Hawk builds AI-powered tools that help banks and payment providers detect money laundering and prevent fraud. The company’s technology combines regulatory standards with explainable AI, supporting AML compliance and reducing false positives. Clients around the world use Hawk’s solutions to spot criminal activity and strengthen defenses against money laundering, fraud, and terrorism financing. Hawk values trust, support, and professional growth within the team. Role overview As an Implementation Consultant for AI Fraud Detection, based in Munich, this position works alongside the Customer Success team to ensure seamless rollouts of Hawk’s AML and fraud prevention platforms. After contracts are finalized, the consultant partners directly with clients to understand their needs, adapt solutions, and guide the implementation process from initial setup to full operational handover. Client onboarding and needs assessment Meet with clients to gather and analyze business requirements and processes Assess risks associated with proposed solutions for both the client and Hawk Conduct detailed evaluations to identify AML and fraud prevention needs Provide recommendations on best practices and optimal system configurations Solution configuration and deployment Customize and configure Hawk’s AML and fraud prevention systems to meet client requirements Lead technical deployment and ensure integration with clients’ existing systems Support clients with thorough testing and troubleshooting to confirm solution performance Training and support Develop and deliver training sessions for client teams to help them use Hawk’s solutions effectively Create and maintain a library of training materials to support client onboarding during implementation

About Munich ElectrificationMunich Electrification is at the forefront of the electric and connected mobility revolution. Our dedicated team develops cutting-edge electronic control units for electric vehicles and stationary storage systems, catering to a global clientele. Nestled in the vibrant heart of Munich at Heimeranplatz, our office combines innovative design with a state-of-the-art prototype and testing lab, fostering a collaborative environment where every engineer's contribution is valued and nurtured.Our core principles include:Technological Leadership: We embrace innovation, challenge the status quo, and proactively address future mobility needs.Sustainability: We are committed to fostering a sustainable future and inspiring others to join us in making a positive impact.Team Culture: We strive to create a workplace that is both enjoyable and motivational, celebrating achievements and teamwork.Entrepreneurial Spirit: We welcome change, think ambitiously, and pursue our passion with vigor.Your RoleAs a Design Quality Engineer at Munich Electrification, you will champion the highest standards of quality and compliance for our hardware products throughout their development lifecycle—from concept to post-launch support. Your expertise will connect hardware design with testing, serving as a Subject Matter Expert (SME) in system integration, safety compliance (FMEDA, WCCA), and design quality for our advanced automotive battery components and circuit boards. You will oversee design control deliverables, ensure adherence to rigorous design guidelines, and actively participate in significant design reviews and audits, safeguarding compliance with all quality and regulatory standards.Your Future Tasks at a GlanceDesign Control & Robustness Oversight: Plan and facilitate the execution of design control deliverables throughout product development and in post-launch care activities, ensuring hardware quality from initial Altium circuit design to final manufacturing release.

Join our innovative team at Agentic AI as a Senior UX/UI Engineer, where you'll play a crucial role in designing user-centered experiences and interfaces for cutting-edge AI applications. Bring your expertise in user experience and user interface design to create engaging, intuitive products that delight our users.

About UsAt Hawk AI, we are pioneering the future of compliance and fraud detection through advanced AI-driven technologies. Our innovative solutions empower banks and payment providers worldwide to enhance their anti-money laundering (AML) strategies and combat fraudulent activities effectively. By blending traditional methodologies with explainable AI, we strive to identify criminal activities while minimizing false positives, thus playing an essential role in the global effort against financial crime. We foster a culture characterized by trust, support, and a shared passion for making a positive impact in the world.Your Mission:As a Senior Pre-Sales Consultant, you will thrive in a dynamic B2B environment, transforming complex technical solutions into clear, compelling narratives for clients. You will facilitate tailored product demonstrations that showcase how our offerings align with their specific business needs. Collaborating closely with sales, engineering, and marketing teams, you will ensure that our product capabilities resonate with customer objectives, thereby enabling confident decision-making and nurturing client trust throughout the sales journey. Ultimately, your contributions will be vital in securing successful partnerships through impactful technical insights.Responsibilities:Collaborate with the Sales team to identify the critical business needs and objectives of potential and existing clients within the banking and financial sectors.Employ a consultative methodology to craft customized solutions that address current and future client challenges, effectively demonstrating your subject matter expertise.Evaluate the risk factors associated with proposed solutions and confidently communicate these to both clients and internal teams.Prepare and present solution design illustrations and bespoke demonstrations to enhance commercial outcomes.Contribute to the development of deal-specific business cases and pricing structures for the expert implementation and operation of our solutions.Oversee the RFP process, from responding to questions to proposal development and business case creation, ensuring timely delivery.Guide prospective clients through the proof of concept (POC) delivery, coordinating with tech and compliance teams alongside internal Tech and Data units.Establish and maintain strong relationships with clients and stakeholders, ensuring a feedback loop that informs continuous improvement.

As a Field Service Engineer at brainlab, you will be responsible for providing exceptional technical support and maintenance for our innovative medical technology solutions. You will engage directly with healthcare professionals, ensuring that our systems operate seamlessly in clinical settings. Your role will involve troubleshooting, repairs, and installation of medical devices, as well as conducting training sessions for users.

About Munich ElectrificationMunich Electrification is at the forefront of pioneering the shift towards electric and connected mobility solutions. Our team designs cutting-edge electronic control units for electric vehicles and stationary storage systems, catering to a diverse range of global clients. Nestled in the vibrant heart of Munich, our office is complemented by an adjacent prototype and testing lab, fostering collaboration among our dedicated group of exceptional engineers.We are driven by principles that shape our operations:Technological Leadership: We challenge conventions, drive rapid innovation, and remain proactive in addressing future demands.Sustainability: Our commitment to a sustainable future inspires us to effect positive change and motivate others towards creating a better world.Team Culture: We cherish a workplace that is enjoyable and collaborative, promoting a global spirit of inspiration and celebration.Entrepreneurial Spirit: We wholeheartedly embrace change, nurture bold ideas, and consistently strive to surpass boundaries.Your RoleAs a Supply Chain Analyst, you will play a vital role in forging and nurturing relationships with our electronic component suppliers to secure their production capabilities in alignment with our product needs. You will oversee supply chain forecasting and collaborate with our Operations Managers to manage the ME multi-source strategy effectively. Additionally, you will establish a Supply Chain Monitoring system, tracking and analyzing our product development lifecycle and supply chain status, with a keen focus on identifying potential obsolete components and supply bottlenecks. Regular communication with our Production Partners and key component manufacturers will be essential, as you will serve as the primary point of contact for all matters related to component supply.Your ResponsibilitiesFacilitate continuous and effective communication with our key component manufacturers and EMS partners.Develop and enhance the ME Multi Source Strategy to guarantee uninterrupted supply from all relevant suppliers.Monitor and assess the lifecycle status of each electronic component supplied for our products.Support our Operations Managers in optimizing supply chain processes and strategies.

About Munich ElectrificationMunich Electrification is a pioneering company dedicated to expediting the shift towards electric and connected mobility. We design cutting-edge electronic control units for electric vehicles and stationary storage systems, serving clients worldwide. Our diverse team consists of highly motivated engineers, working closely together in a supportive environment that values each individual’s contributions. Our office, equipped with a prototype and testing lab, is centrally located at Heimeranplatz in Munich.Our core values include:- Technological Leadership: We challenge conventional standards, innovate swiftly, and anticipate future demands. We take calculated risks and learn from our experiences to maintain our competitive edge.- Sustainability: We are committed to fostering a sustainable future, recognizing our impact, and inspiring others to contribute to a better world.- Team Culture: We believe that work should be enjoyable, cultivating a spirit of inspiration, celebration, and collaboration across our global team.- Entrepreneurial Spirit: We embrace change, think big, and pursue our passions with determination.

Join Us in Shaping Europe’s Hypersonic Future At Hypersonica, we are transforming the landscape of European defence technology. Our mission is to provide unparalleled speed, resilience, and technological autonomy, establishing a new benchmark in the industry. As a compact and distinguished team, we tackle significant challenges and deliver rapid solutions. As the Senior Technical Recruiter, you will immerse yourself in a high-caliber talent environment where each member plays a pivotal role in steering the company’s trajectory. Our hiring philosophy prioritizes exceptional individuals with extensive technical expertise, sound judgment, and the capability to work independently. We value talent over traditional qualifications. This position is designed to fulfill a critical business requirement, yet its evolution will be molded by your unique contributions. If you have accomplished what others deemed impossible, or possess an extraordinary blend of skills that defy conventional categorization, we want to connect with you. Your efforts will directly enhance Europe’s technological independence.

Join our dynamic team as a Rollout Support Engineer in Munich, where you will play a crucial role in ensuring the successful deployment of our innovative solutions. As an integral part of our Operations EMEA department, you will collaborate with cross-functional teams to facilitate smooth implementations and enhance customer satisfaction.In this entry-level position, you will receive comprehensive training and mentorship, enabling you to develop your technical skills and grow within our esteemed organization. We are looking for enthusiastic individuals who are eager to learn and contribute to our mission of delivering excellence.

D-ploy is a global provider of IT and engineering solutions, delivering exceptional services across various sectors including Switzerland, Germany, Czech Republic, Austria, the United Kingdom, and the United States.We take pride in offering innovative solutions to industry-leading clients. By fostering relationships and building trust within the IT community, we enhance our clients' IT productivity and contribute to their overall success and values.We are looking for dedicated, flexible, and solution-oriented individuals who are eager to work onsite in Munich and become part of a dynamically growing international organization.Join us in making IT work!