Working Student in Customer Experience - FINN Station Munich (m/f/x)

FINN is an independent platform offering car subscriptions from over 30 brands. With just a few clicks, customers can subscribe to a vehicle, which will be delivered directly to their doorstep in a matter of days. FINN provides a comprehensive service that encompasses insurance, financing, registration, taxes, and maintenance. Additionally, FINN supports certified climate protection projects, offsetting the CO2 footprint of every vehicle across all drive types—from production to every driven kilometer. Founded in 2019 in Munich, our mission is to create a positive impact through uncomplicated mobility for individuals, businesses, and the planet.For further information: www.finn.com Your Role As a Working Student in the Customer Experience department at FINN Stations, you will play a pivotal role in establishing and managing our first physical FINN Station—the location where our customers can pick up and return their FINN vehicles. In this entrepreneurially driven role, you will be hands-on in daily operations, actively shaping processes, and collaborating with the team to develop a long-term vision for the customer experience on-site. You will contribute to creating an engaging and scalable customer journey for one of FINN's most innovative concepts.

Join Our Team at FINNAre you passionate about customer service and eager to make a positive impact? At FINN, we are revolutionizing the way people access mobility. We offer a unique platform for car subscriptions from over 30 brands, delivering vehicles directly to your doorstep in just a few clicks. Our comprehensive service takes care of everything from insurance and financing to registration, taxes, and maintenance. We are committed to sustainability by supporting certified climate protection projects and compensating the carbon footprint of all our vehicles, regardless of their powertrain. Founded in 2019 in Munich, our mission is to create a hassle-free mobility experience that benefits people, businesses, and the planet. Learn more about us at www.finn.com.Your RoleAs a Senior Customer Service Agent, you will take charge of managing complex and escalated customer inquiries while ensuring an exceptional customer experience across all service channels. Leverage your expertise to systematically analyze challenges, develop sustainable solutions, and actively contribute to the enhancement of our customer service processes. Moreover, you will empower the team through targeted knowledge sharing, assist in onboarding new colleagues, and set the quality standards for our entire customer service division.

Join our dynamic team at finn as an Enterprise Account Executive. In this pivotal role, you will be responsible for driving sales and building strong customer relationships within our enterprise segment. Your expertise will help us expand our market reach and enhance customer satisfaction. We are looking for a passionate individual who thrives in a fast-paced environment and is eager to contribute to our innovative solutions.

FINN offers an independent car subscription platform with a selection from over 30 brands. Customers can subscribe online and receive their car at home within days. The service includes insurance, financing, registration, taxes, and maintenance. In addition, FINN offsets the CO2 emissions for every vehicle, supporting certified climate protection projects throughout the car’s lifecycle. Founded in Munich in 2019, the company aims to simplify mobility for individuals, businesses, and the environment. More details are available at www.finn.com. Role overview The Team Lead Employee Sales (m/w/x) role is based in Munich within the Growth Department, specifically on the JobAuto team. JobAuto gives employees of client companies access to FINN’s car subscription as a salary benefit. Once the JobAuto Sales Team secures a framework agreement with a company, the Employee Sales team steps in to support individual employees from their first inquiry through to booking a vehicle. What you will do Lead the Employee Sales team, focusing on consulting, engaging, and converting employees of client companies. Oversee the entire employee journey, from initial contact to booking a car. Serve as the main point of contact for employees, ensuring a smooth and supportive process at every stage. Location Munich

About FINNFINN is a revolutionary platform offering seamless car subscriptions from over 30 leading brands. With just a few clicks, you can subscribe to a vehicle that will be delivered right to your home within days. Our all-inclusive service takes care of insurance, financing, registration, taxes, and maintenance, ensuring a hassle-free experience. Additionally, we are committed to climate action, supporting certified environmental projects to offset the carbon footprint of every vehicle we offer, from production to each mile driven.Founded in Munich in 2019, our mission is to positively impact individuals, organizations, and the planet by providing frictionless mobility solutions.For more details, visit us at: www.finn.com/Your RoleAs a Data Scientist in our Operations team, you will play a pivotal role in enhancing how FINN optimizes and scales its operational infrastructure. You will utilize advanced forecasting and optimization models to anticipate capacity requirements, facilitate efficient resource allocation, and tackle critical operational challenges that directly affect business outcomes. Your analytical prowess will unveil hidden trends, assess the impact of operational strategies, and provide actionable insights to our operations team. This position is ideal for a proactive problem solver who excels at merging data science with logistics, and is dedicated to transforming operational complexities into scalable, data-driven solutions.

Join FINN as a Customer Service Team Lead and spearhead a dynamic team of 5 to 10 agents. Your leadership will ensure that our customers perceive FINN as a trusted and reliable partner, fostering an environment conducive to employee development and satisfaction. As a vital member of the Customer Service Leadership Team, you will collaborate with fellow leaders to enhance the customer experience while introducing cross-functional improvement initiatives. Reporting directly to the Head of Customer Service, you will actively drive process enhancements, aiming to boost customer satisfaction, strengthen loyalty, and sustainably enhance team engagement.

Join FINN as a Sales Intern and gain hands-on experience in a dynamic B2B sales environment. Over a 4–5 month period, you will engage with potential clients, understand their needs, and promote our innovative car subscription service. Your proactive approach will help in generating leads and supporting our Account Executives, providing you with invaluable insights into modern sales processes within a rapidly growing startup.

Join Munich Electrification as a Working Student in Quality Assurance!At Munich Electrification, we are at the forefront of the electric and connected mobility revolution. Our mission is to innovate and develop state-of-the-art electronic control units for electric vehicles and stationary storage systems, supporting our clients around the globe. Located in the vibrant heart of Munich at Heimeranplatz, our dynamic and diverse team of skilled engineers thrives in a collaborative environment that values each individual’s contribution.Our core values include:Technological Leadership: We challenge the status quo, innovate rapidly, and anticipate the future needs of mobility.Sustainability: We are committed to driving positive change for a sustainable future.Team Culture: We believe that work should be enjoyable, fostering inspiration and teamwork.Entrepreneurial Spirit: We embrace change and pursue ambitious goals with passion.Role Overview:As a Working Student in our Quality Department, you will be instrumental in supporting quality initiatives throughout the product lifecycle, from development to start of production (SOP). You will collaborate closely with cross-functional teams, gaining valuable insights into automotive quality standards, project maturity management, audits, and continuous improvement processes.This role offers a fantastic opportunity to gain hands-on experience in quality assurance, risk management, and cross-functional collaboration in a fast-paced, technology-driven environment.

Join FINN as a Customer Service Agent, where you will be the vital link between our company and our valued customers. In this role, you will handle customer inquiries via phone and manage written tickets, ensuring that every interaction delivers an exceptional experience. Your commitment to superior service will help us maintain our reputation as one of the industry's leading customer service teams.

Join Celonis as a Working Student in Learning Experience Design, where you will play a pivotal role in shaping educational initiatives that empower learners. This is an exciting opportunity for students passionate about design and learning methodologies. You will collaborate with experienced professionals, gaining hands-on experience in creating engaging learning materials and experiences.

Join our dynamic team as a Senior Accountant specializing in Accounts Receivable at finn. You will play a crucial role in managing our financial operations, ensuring accuracy and compliance while optimizing our accounting processes.

About FINN FINN is an independent platform offering car subscriptions from over 30 brands. With just a few clicks, you can subscribe to a car that will be delivered right to your doorstep within days. FINN provides a comprehensive service that includes insurance, financing, registration, taxes, and maintenance. Additionally, FINN supports certified climate protection projects, compensating for the CO2 footprint of every vehicle across all drive types—from production to every driven kilometer. Founded in 2019 in Munich, our mission is to create a positive impact on people, businesses, and the planet through uncomplicated mobility. For more information, visit: https://www.finn.com/

Leading the Future of Luxury Electric MobilityAt Lucid, we aspire to redefine the luxury electric vehicle experience, delivering awe-inspiring vehicles that elevate human interaction and transcend the boundaries of space, performance, and intelligence. Our vehicles are designed to be intuitive, liberating, and aligned with the future of mobility. We aim to be at the forefront of this new luxury electric era by returning to the essence of exceptional design—where every choice we make serves both the individual and the planet. When freed from convention, you can truly define your experience. Join us and collaborate with some of the industry's most talented professionals. We offer not only competitive salaries but also a community for innovators eager to make a substantial impact. If you are passionate about crafting a better, more sustainable future, this is the right opportunity for you.Lucid Motors is looking for motivated and dependable Working Students to join our car sales studio in Munich. This part-time role (maximum 20 hours per week) is an excellent chance to gain practical experience in the automotive sector, while assisting with daily operations and enhancing customer interactions. ResponsibilitiesEngage in lead generation activities both on-site and off-siteSupport local events and assist with event coordination and lead generationMaintain the studio and its vehicles to reflect Lucid's premium standards of cleanliness and upkeepTransport vehicles between locations and provide customer pick-up and drop-off servicesConduct test drives, sharing the excitement of driving a Lucid vehicle with potential customersAssist with customer consultations and sales dialogues, ensuring top-tier serviceProvide delivery support to facilitate smooth vehicle handovers QualificationsPassion for the automotive industryCurrently enrolled in a Bachelor's or Master's program in a relevant fieldExcellent communication and interpersonal skillsProactive approach with a keen attention to detailValid local driver's license requiredAvailability for occasional weekend workFluent communication skills in German

About UsHawk is at the forefront of AI-enhanced solutions for anti-money laundering and fraud detection. Our innovative technology is utilized by banks and payment providers around the world, combining traditional rules with explainable AI to enhance AML compliance and fraud prevention. This powerful solution enables us to identify criminal activities effectively while minimizing false positives, thus making a significant impact in the global fight against money laundering, fraud, and terrorism financing. We foster a culture of trust, support, and passion, providing our team members opportunities for professional growth and the ability to make a meaningful difference.Your Mission:As a Working Student in our Legal team, you will engage in a diverse range of legal and compliance tasks that are essential to Hawk’s global operations. Your responsibilities will include contract review, regulatory research, and supporting legal operations. This position is an excellent opportunity for a driven law student to gain practical experience in commercial law, fintech regulations, and cross-departmental collaboration within a dynamic SaaS environment.Key Responsibilities:Contract Support: Review, draft, and organize commercial, vendor, and partnership agreements.Legal Research: Conduct research in areas such as financial regulation, AML/compliance, data protection, corporate law, and employment law.Internal Documentation: Maintain internal legal documents, templates, and process checklists.Regulatory Support: Assist in monitoring changes in regulations and updating internal stakeholders.Cross-Functional Collaboration: Participate in projects that require collaboration with teams such as Sales, Product, People, and Finance.Legal Operations: Help manage deadlines, external counsel documents, and internal legal resources.

We are seeking an experienced and dynamic (Senior) Vehicle Logistics Manager to join our team at finn. In this role, you will be responsible for overseeing and optimizing our vehicle logistics operations, ensuring efficient transportation and delivery processes. You will lead a team of logistics professionals and collaborate with various departments to enhance our supply chain efficiency.

Thank you for considering a career with Uncountable Engineering!Position OverviewUncountable is actively seeking motivated working students to join our Munich office. We aim to transform scientific research and development, and we need enthusiastic students to assist in enhancing functionality, conducting data analysis, and supporting Europe’s most innovative materials companies.Our office is conveniently located in downtown Munich, where you will collaborate with a dynamic team of seasoned software engineers and scientific implementation managers. This role also offers the chance to learn from our teams in San Francisco and New York.Commitment: This position requires a commitment of 15-20 hours per week.Salary: €1,300 - €1,600 per monthWhat We Offer:Possibility to apply for more hours and/or full-time employment based on mutual interest and performancePrime location near Karlsplatz (Stachus)Competitive salary packageFlexible working hoursDedicated mentorship from experienced professionalsQualifications:Currently enrolled in an Engineering degree program in MunichMaintaining an average grade of 2.0 or higher (or equivalent)Excellent communication skills in EnglishDetail-oriented, organized, and capable of independent workApplication Documents:CV and cover letter (in English or German)Certificate of enrollmentWork and residence permit (for non-EU citizens)Our Technology Stack:Backend: Flask (Python), PostgresFrontend: React, JavaScript

About FINNFINN serves as an independent platform for car subscriptions from over 30 brands. With just a few clicks, you can subscribe to a car that will be delivered right to your doorstep within days. FINN offers a comprehensive worry-free service, taking care of insurance, financing, registration, taxes, and maintenance. Additionally, FINN supports certified climate protection projects, offsetting the carbon footprint of every vehicle across all drive types—from production to every driven kilometer. Founded in 2019 in Munich, our mission is to make a positive impact on people, businesses, and the planet through uncomplicated mobility.For more information, visit: www.finn.comYour RoleAs the B2B Sales Team Lead, you will be responsible for both the strategic and operational advancement of our B2B sales division. You will lead a growing team of 6-8 Sales Managers, develop scalable structures, and establish sustainable customer relationships in the mid-market and enterprise sectors. You will blend strategic thinking with operational excellence—overseeing everything from pipeline strategy to the closing of complex deals.

About FINNFINN is an independent platform offering car subscriptions from over 30 brands. With just a few clicks, you can subscribe to a vehicle that will be delivered right to your doorstep within days. FINN provides a comprehensive hassle-free service, managing everything from insurance, financing, registration, taxes to maintenance. Additionally, FINN supports certified climate protection projects to offset the carbon footprint of every vehicle across all powertrains—from production to every driven kilometer. Founded in 2019 in Munich, our mission is to create a positive impact through seamless mobility for individuals, businesses, and our planet. For more information, visit: www.finn.com Your RoleAs a Customer Service Agent specializing in Collision & Accidents, you will play a crucial role in providing exceptional support to our customers during their claims process. You will assist in coordinating repairs, maintaining oversight of cases, and ensuring that our vehicles are swiftly returned to operational status. Collaborating closely with seasoned colleagues and our external claims management partner, you will gain invaluable insights into professional vehicle and claims management practices at FINN.

Join FINN as a Junior Sales Consultant B2C (m/w/x) and play a pivotal role in engaging employees of partner companies post-contract signing for our innovative JobAuto service. Your mission will be to inspire and guide them from the initial consultation to the successful booking of their vehicles. Collaborating closely with our VP of JobAuto and Account Managers, you will actively contribute to the growth of this business segment while utilizing your sales skills in a dynamic environment to turn prospects into satisfied customers.

Why Choose roadsurfer?Collegial Atmosphere & Events: Join a vibrant team culture characterized by flat hierarchies, engaging team spirit, and regular fun events like sports activities and social evenings with pizza and beer.Professional Growth: We prioritize your personal and professional development through tailored Growth Plans and our In-house Academy.Camper Budget: Enjoy an annual camper budget to immerse yourself in the #happyroadsurfing lifestyle.Exclusive Discounts: Access our Corporate Benefits Platform, Travel Industry Card, and Family & Friends Discounts.Dog-Friendly Office: We welcome furry friends in the workplace.Your Role - A Passion for FinanceAs a vital part of our Finance team, you will engage in daily operations and analytical initiatives, including:Contributing to the establishment, enhancement, and documentation of financial processes.Assisting with daily accounting tasks through (pre-)accounting activities.Supporting the defleeting process of our vehicles.Helping prepare management reports, forecasts, and ad-hoc analyses.What You Need to Join UsCurrently enrolled in a Bachelor’s or Master’s program in Finance, Controlling, Business Administration, or a related discipline.Structured, reliable work ethic with a quick grasp of complex relationships.Pragmatic, flexible, and hands-on approach.Strong proficiency in Excel; prior experience with accounting or reporting tools (e.g., Datev, LucaNet) is advantageous.Fluent and confident communication in English.Ready to Ride the Wave?Think you’re the right fit? We can’t wait to see your application! For any inquiries, reach us at team@roadsurfer.com, and we will respond promptly.