Front Office Service Manager

Join our dynamic team as a Front Office Service Manager where you will play a pivotal role in enhancing guest experiences and managing front office operations. You will be responsible for overseeing the daily operations of the front desk, ensuring exceptional service delivery, and leading a team of dedicated staff.

Join our dynamic team at rhg as a Front Office Service Manager. In this pivotal role, you will oversee the front office operations, ensuring exceptional service delivery and guest satisfaction. Your leadership will be crucial in managing staff, optimizing processes, and enhancing the overall guest experience.

Rentokil Initial is a leading global services provider, employing over 70,000 individuals across 90 countries. Our mission is to improve lives through innovative pest control, hygiene solutions, and interior enhancements. We are committed to fostering employee growth, valuing feedback, and promoting equality and fairness as foundational principles. The values of Service, Relationships, and Teamwork play a vital role in our corporate culture.Rentokil Pest Control stands at the forefront of the commercial pest control sector, recognized for our technical proficiency and commitment to delivering high-quality pest management services.Initial Hygiene is a premier provider of hygiene services, offering customized hygiene products across diverse industries, celebrated for our quality and integrity.The Head Office of Rentokil Initial encompasses essential functions such as HR, IT, Finance, and Marketing. An exciting opportunity has arisen for a Controls & Compliance Officer in our Nairobi, Kenya office, serving the East Africa region.Job Purpose:The Controls & Compliance Officer will spearhead the development, implementation, and maintenance of robust internal controls and compliance frameworks, ensuring alignment with pertinent regulations, industry standards, and internal policies. The successful candidate will leverage their expertise in risk management principles and internal control frameworks to play a key role in protecting the organization's assets and reputation.Key Responsibilities:1. Internal Controls ManagementDesign, implement, and oversee internal control systems across various departments.Conduct regular evaluations of existing controls to identify vulnerabilities and propose enhancements.Draft and update internal control policies and procedures.Offer training and support to staff on internal control best practices.2. Regulatory ComplianceStay informed on applicable laws, regulations, and industry standards impacting the organization.Interpret and relay regulatory requirements to stakeholders.Establish and execute comprehensive compliance policies and procedures.Perform compliance risk assessments and recommend mitigation strategies.Ensure timely submission of all necessary regulatory reports.3. Risk ManagementAssist in identifying, evaluating, and managing operational and compliance risks, focusing on high-risk areas identified through fraud cases (e.g., inventory, fuel usage).Develop and maintain a comprehensive risk register, monitoring risk exposure and mitigation efforts.Work collaboratively with various departments to integrate risk management practices into daily operations.4. Audits and InvestigationsCoordinate with internal and external auditors during control and compliance audits, specifically working with Internal Audit on assessing control effectiveness.Manage audit schedules, ensuring all deliverables are met efficiently.

Verde Edge Consulting Ltd, a leader in HR consulting based in Nairobi, is seeking a dedicated Finance Officer to oversee all financial operations within a dynamic construction company. As a crucial member of the team, you will be responsible for ensuring financial health and compliance while driving strategic financial initiatives. Key Responsibilities:Conducting meticulous budgeting and forecasting to guide financial planning.Managing accounts payable and receivable efficiently.Preparing comprehensive financial reports for stakeholders.Overseeing payroll processing and management.Ensuring compliance with tax regulations.Performing in-depth financial analysis to support decision-making.Managing cash flow and liquidity.Identifying and mitigating financial risks.

Join Trócaire, an esteemed Irish international NGO with over 40 years of dedicated experience, as we strive to create sustainable change for vulnerable communities worldwide. With operations in more than 20 countries, we address humanitarian challenges and tackle the root causes of poverty and injustice, emphasizing equitable resource access, women's empowerment, and the preservation of human dignity. Our initiatives are rooted in principles of solidarity, courage, participation, perseverance, and accountability.In Somalia, our country program embraces a holistic approach, integrating micro-to-macro-level changes while prioritizing capacity building, advocacy, and rigorous financial management. The Business Development and Grants Unit plays a pivotal role in diversifying funding sources, enhancing donor relationships, and ensuring effective grant compliance and management.The Grants & Compliance Officer will be instrumental in managing Trócaire Somalia's institutional grants portfolio under the guidance of the Business Development & Grants Manager. This role covers all aspects of grant management and compliance, including coordination of grant reporting schedules, amendments, financial tracking, database management, and audit readiness. The Officer will serve as a key point of contact for award administration and compliance, facilitating communication between strategic stakeholders and ensuring adherence to donor expectations. This position is a one-year fixed-term contract based at our Global Support Office in Nairobi.

Are you a skilled problem-solver with extensive experience in software development, particularly in Front End Development? If you’re eager to join a dynamic team that leverages technology to drive positive change, this opportunity may be your perfect fit.Our client is a rapidly expanding non-profit social enterprise with a presence in the Netherlands, Portugal, South Africa, India, Kenya, and Ethiopia. They specialize in creating digital platforms that inspire users, especially young women and adolescent girls, to make empowered health choices. By collaborating closely with local communities, they utilize strategic nudges like reminders, discounts, and reward points to motivate users to access essential health products and services.The work environment is vibrant, with open spaces filled with enthusiastic international colleagues. Whether you are based in our main office in Nairobi, the burgeoning office in South Africa, or working remotely, you will find a youthful, global, and dynamic culture. Our atmosphere is fast-paced, informal, and welcoming.As the Frontend Developer Team Lead, your role will encompass both managerial responsibilities and hands-on software development to ensure our platform's success.You will be tasked with coordinating the frontend development team's projects and actively collaborating on cross-team initiatives.Furthermore, you will oversee the maintenance and enhancement of our software platform, ensuring that it remains secure and functional while incorporating new features. Your expertise in software engineering principles will guide the design, development, maintenance, testing, and evaluation processes.

Join our client, a dynamic player in the Construction sector based in Nairobi, as a Finance Officer responsible for overseeing all financial operations within the organization. Key ResponsibilitiesDeveloping and managing budgets and forecastsOverseeing accounts payable and receivable processesGenerating detailed financial reportsManaging payroll processing and administrationEnsuring compliance with tax regulationsConducting thorough financial analysesManaging cash flows effectivelyIdentifying and mitigating financial risks

Join Ajua as a Senior Product Engineer and play a pivotal role in creating exceptional SaaS products that empower businesses across Africa and beyond. You will be instrumental in enhancing various components of the Ajua product suite, ensuring they significantly impact our clients' success.Key Responsibilities:Direct the development of Ajua’s product suite towards a comprehensive Integrated Customer Experience Platform, leading MVP launches and subsequent enhancements.Guide a dynamic team of engineers and designers through agile methodologies, fostering collaboration and innovation.Ensure the Ajua platform remains stable, reliable, and user-friendly while continually optimizing performance.Design and mentor in product architecture and design, challenging the status quo for excellence.Conduct qualitative and quantitative research to identify customer challenges, developing solutions that are prototyped, iterated, and launched effectively.Create intuitive, feature-rich customer experiences that exceed Ajua clients' expectations.Take ownership of product features from inception through to launch and user engagement.Manage your workload efficiently within tight deadlines to maximize impact.Collaborate with Data Scientists to introduce valuable features that enhance our offering.Partner with Operations to streamline solutions and boost service reliability.Thoroughly analyze requirements and devise solutions that address genuine customer pain points.Conduct rigorous testing and unit testing to deliver high-quality outcomes.Continuously enhance your technical skills and knowledge while fostering team growth.Document development processes and outcomes meticulously.

Join our dynamic logistics team as a Logistics Officer, where you will play a pivotal role in streamlining shipment coordination, managing export documentation, and ensuring smooth communication with forwarders, warehouses, and clients.Key Responsibilities:Assist the logistics team leader in tracking shipment progress and providing timely status updates.Dispatch shipping instructions and bookings to designated forwarders.Coordinate with forwarders and shipping lines to obtain Bill of Lading (BL) drafts for client approval.Monitor vessel schedules, confirm sailing dates, and issue timely shipment advice.Prepare, apply for, and manage all export documentation, ensuring prompt updates.Maintain organized records and files related to logistics and shipping activities.Manage tracking of sample dispatches and approvals, updating traffic data and shipment progress.Ensure timely follow-ups on dispatch and confirmation of final shipping documents.Coordinate stock transfers and manage timely movements to avoid additional storage charges.Keep all logistics tools and systems updated, such as Cargoo and Edox.Key Performance Indicators (KPIs):Achieve 100% on-time shipment execution.Ensure draft shipping documents are reviewed, approved, and shared with clients prior to vessel ETD.Dispatch final shipping documents within 5 days post vessel departure.Facilitate 100% stock movement from third-party warehouses within 5 days post-payment.Maintain zero errors in stock movement, instructions, and documentation.Respond to emails promptly within the same working day.Escalate unresolved issues within 48 hours.Book purchase invoices in SOL within 48 hours after shipment departure.

As an Insurance Officer at Watu Africa, you will report directly to the Insurance Manager and play a pivotal role in managing third-party claims efficiently. Your primary responsibility will be to liaise with claimants, ensuring all necessary documentation is collected and processed promptly. You will analyze claims to determine their validity and work closely with our legal department to advocate for our clients and protect the interests of the business. This role is essential in empowering entrepreneurs across Africa by providing them with the necessary support and guidance to navigate their insurance claims.Join us in our mission to transform lives and contribute to the economic growth of the continent!

About VertoAt Verto, our mission is to revolutionize global finance and empower businesses in Emerging Markets to access the global economy. Founded by British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, we understand the significant challenges faced by businesses regarding cross-border payments, including currency illiquidity, excessive fees, and lengthy transaction times. This insight drives our commitment to Africa, as we aim to bridge the gap between emerging and developed markets to promote global economic growth.Initially launched as a foreign exchange solution for the Nigerian Naira, we have grown into a leading platform that facilitates seamless transfers of billions of dollars for thousands of businesses each year. We believe that your location should not dictate your success or ability to expand. Our goal is to provide equal access to efficient payment and liquidity solutions that are standard in developed markets.With backing from world-class investors like Y-Combinator, Quona, and MEVP, and accolades such as the Milken-Motsepe Prize and placements on lists of the fastest-growing companies, Verto is dedicated to building a future where cross-border payments are effortless.Join us on our journey to transform global finance.Role OverviewWe are looking for a skilled and dynamic Middle Office Analyst to become part of our expanding team. Reporting directly to the Middle Office Manager, you will play a crucial role within the Middle Office function, overseeing daily management of Verto’s treasury and payment liquidity, FX trade risk management, and providing support to the trading desk.Your ResponsibilitiesManage payment liquidity and treasury operations to meet daily settlement needs.Ensure prompt client settlements while fulfilling our obligations for safeguarding customer funds and partner credit lines.Supervise the recording of treasury transactions in our internal systems.Source, validate, and disseminate daily data required for treasury funds and credit facilities.Reconcile treasury funds, ensuring adherence to credit facility terms and internal parameters.Oversee the reconciliation and monitoring of daily OTC trading currency and trade positions.Manage customer FX trade settlements and assist with trading desk operations.

Role overview M-KOPA is looking for a Marketing Officer to join its eMobility division in Nairobi. The role centers on promoting electric mobility solutions and strengthening the brand’s profile within a rapidly changing sector. What you will do Develop and implement marketing plans for eMobility products Work closely with other teams to ensure marketing activities support overall business objectives Engage with customers to increase brand awareness and help drive sales Requirements Background in creating and managing marketing campaigns Effective communication and collaboration skills Ability to work well with colleagues across departments and interact with customers Interest in electric mobility or similar industries This position is based in Nairobi.

Role Overview The Regional Policy Officer at Amref Health Africa works to shape health policies throughout the region. This position is based in Nairobi and focuses on strengthening health governance by collaborating with a wide range of stakeholders. Main Responsibilities Engage with partners, government bodies, and community groups to influence policy decisions. Advocate for the inclusion of marginalized communities in health policy discussions. Support the development and promotion of evidence-based health solutions that aim to improve outcomes for diverse populations. Location Nairobi

Join SGS as a Purchase to Pay Officer, specializing in invoicing and payments. In this critical role, you will ensure the accuracy and efficiency of our procurement process, manage vendor payments, and maintain precise financial records. As part of our dedicated team, you will contribute to enhancing our operational excellence and support our commitment to quality service delivery.

Join Rentokil Initial, a pioneering global services company with a workforce of over 35,000 across 70 countries. We are at the forefront of technological innovation, dedicated to safeguarding health and enhancing lives by managing pests, promoting hygiene, and beautifying spaces with plants and fragrances.As industry leaders, we invest heavily in training, scientific research, and technological advancements, providing our employees with ample opportunities for personal and professional growth.We foster a culture of active listening and responsiveness to feedback, ensuring that both our staff and customers feel supported. At Rentokil Initial, we uphold equality and fairness as core values for all our team members.Our core values—Service, Relationships, and Teamwork—are shaped by our global workforce.Explore more about our career opportunities at careers.rentokil-initial.com.Rentokil Pest Control is recognized as the global leader in commercial pest control services, delivering reliable, friendly, and high-quality solutions to a diverse clientele. Operating in over 65 countries, we rank among the top three providers in 63 of them.Our commitment to innovation and our extensive technical and scientific expertise make us a trusted partner for our customers.Initial Hygiene is the world’s foremost hygiene services company, offering tailored hygiene solutions across various sectors and industries. We operate in over 40 countries, ranking in the top three in 38 of them.With central support functions encompassing Human Resources, IT, Finance, Legal, and Marketing & Innovation, you will play a vital role in supporting our Pest Control Department in Nairobi, East Africa.

 Profile Overview        As a Recruitment Officer (Reliever) at Stratostaff Ealimited, you will play a pivotal role in implementing our recruitment strategy and ensuring the successful delivery of top talent to our diverse clientele. You will manage the complete recruitment lifecycle, from sourcing candidates to making placements, while fostering effective communication and engagement with our clients.Key Responsibilities1. Execute and oversee end-to-end recruitment processes, utilizing our applicant tracking system (ATS) and other tools to thoroughly source and identify premier talent for our clients.2. Assess candidate suitability through pre-screening and competency-based interviews, and compile detailed recruitment reports for client review.3. Engage directly with clients to understand their talent requirements, maintaining a high standard of brand representation and offering insights on job descriptions and market trends to ensure optimal placements.4. Prepare proposals, presentations, and contracts to facilitate client meetings and enhance business development efforts.5. Manage feedback loops for candidates and clients throughout the recruitment process, ensuring transparency and effective communication.6. Conduct comprehensive risk assessments on various projects, including reference and background checks to ensure candidates are thoroughly vetted.Desired Competencies and Attributes:• Collaborative team player;• Innovative and solution-focused;• Agile and adaptable;• Strong stakeholder relationship management;• Excellent planning and organizational skills;• Exceptional communication abilities.

Location: Nairobi, Kenya Contract type: Full-time, fixed-term for 12 months Start date: As soon as possible Application deadline: 3 May 2026 Role overview The Humanitarian Representation Team (HRT) Officer position is based in Nairobi, a city that has become a focal point for humanitarian coordination, diplomacy, and analysis in the region. Nairobi now hosts an increasing number of decision-makers, donors, diplomats, analysts, and regional actors, making it a key location for shaping humanitarian responses. This trend is driven by recent emergencies, ongoing reforms in the UN system, and shifts in humanitarian funding priorities. The HRT Officer supports Médecins Sans Frontières (MSF) in strengthening its regional presence and networking. The role helps ensure that regional developments remain closely linked to country-level priorities, especially as the region faces evolving conflicts and growing humanitarian needs. The position works alongside regional and member state representatives, major donors, diplomatic missions, UN agencies, international NGOs, and civil society organizations. Current work places particular emphasis on the conflict in Sudan, which has escalated since April 2023. Compensation and benefits Salary and benefits follow the standard package for the MSF entity issuing the contract. The gross annual salary ranges from EUR 27,144 to EUR 33,084, depending on experience and MSF's internal salary grid.

Job Overview:We are seeking a dedicated Assistant Country Officer to join our team at Recours Global HR in Nairobi. The successful candidate will support the implementation of the JDS scholarship project in collaboration with a Japanese officer.Key Responsibilities:Assist in executing the JDS scholarship project alongside the Japanese officer.Coordinate recruitment and selection processes for scholarship candidates.Facilitate the admission and transfer of scholars to Japanese universities.Engage with various project stakeholders, including government officials and partner organizations in both Kenya and Japan.Support accounting tasks including invoice management and documentation.Perform secretarial duties such as bookkeeping, data entry, document creation, and distribution.Manage visa and stay permit applications for Japanese guests through local immigration departments.Oversee daily maintenance of office equipment and supplies.Complete additional tasks as assigned.

distro is hiring a NOC Technician in Nairobi to help keep our network infrastructure running smoothly. This is a full-time role focused on monitoring, troubleshooting, and maintaining a range of network systems for a managed service provider (MSP) environment. What you will do Monitor network performance using tools like SolarWinds, PRTG, Nagios, Zabbix, and in-house platforms. Track performance metrics such as bandwidth, latency, packet loss, and key KPIs. Respond quickly to alerts and outages, performing triage and diagnosis within SLA timeframes. Manage the full incident lifecycle, including root cause analysis and documentation. Act as the main escalation point for Tier 1 and Tier 2 support, escalating complex issues to higher-level engineers or specialized teams when needed. Coordinate with vendors and facilitate communication during major incidents. Apply firmware updates, patches, and configuration changes to network devices. Configure routers, switches, firewalls, load balancers, wireless controllers, VLANs, access control policies, and VPNs. Support change management and scheduled maintenance activities. Troubleshoot LAN, WAN, MPLS, SD-WAN, and wireless networks, including protocols like BGP, OSPF, EIGRP, and STP. Analyze network traffic with tools such as Wireshark and tcpdump. Address issues related to DNS, DHCP, firewalls, NAT, VoIP, and conference technology. Coordinate with field technicians for on-site troubleshooting and connectivity work, including WiFi site surveys and wireless optimization. Support third-party vendor troubleshooting for video conferencing and VoIP systems. Maintain detailed network documentation, diagrams, and SOPs. Produce post-incident and root cause analysis reports. Participate in capacity planning and continuous improvement projects. Work closely with engineering, logistics, and third-party vendors to support integration of new technologies.

Oversee the management of overdue accounts and recovery initiatives.Perform both field and desk collections tailored to microfinance settings.Facilitate negotiation of repayment plans adhering to established credit policies.Ensure maintenance of precise recovery documentation and performance analytics.Collaborate closely with the Credit and Portfolio teams to minimize portfolio risk.