Intermediate Quality Assurance Analyst/Engineer

Join Our Team at Scrums.com!At Scrums.com, we harness the immense potential of Africa's software talent. For over ten years, we have been at the forefront of delivering exceptional software solutions to a diverse global clientele. From our humble beginnings in a garage, we have evolved into a powerhouse of over 350 AI-driven software engineering professionals, working across four cities on three continents to create top-tier platforms that empower businesses.As we look to the future, we are dedicated to nurturing Africa's burgeoning tech landscape. With a youthful population where more than 50% are under 25, and a growing number of professional software developers projected to reach 1.4 million by 2025, we are excited about the role African tech talent will play in driving global innovation.Join Us in Accelerating Business GrowthWith the trust of over 400 companies, Scrums.com is transforming business scalability through our cloud-based engineering subscription platform, providing consistent, cost-effective access to AI-powered experts, dedicated teams, and insightful developer analytics.Our Values are the Cornerstone of Our CultureWe aspire to become the leading software company globally, originating from Africa.

Join Our Team as an Intermediate Quality Assurance Analyst/EngineerAt Scrums.com, we are dedicated to harnessing Africa's immense tech potential. With over a decade of experience in pioneering top-tier software development, we are recognized as Africa's leading custom software development firm. Our journey began in a garage, and we have since expanded to a team of over 350 exceptional AI-driven software engineers, delivering remarkable platforms for businesses across four cities and three continents.As we look to the future, we remain steadfast in our commitment to nurturing Africa's technological landscape. With the continent's youthful population, where over 50% are under 25, and an ever-growing number of software developers, we are excited to be at the forefront of this evolution, scaling global companies through local talent.At Scrums.com, we empower over 400 businesses to thrive with our cloud-based engineering subscription platform, which provides consistent, cost-effective access to AI-powered experts, teams, and valuable developer analytics.Our vibrant company culture is anchored by our eight core values, driving us towards our vision of becoming the world's leading software company from Africa.

Thunes connects real-time payments across more than 130 countries and 80 currencies, linking directly to billions of mobile wallets and bank accounts. Its platform supports over 350 payment methods, including well-known services like GCash, M-Pesa, AliPay, and WeChat Pay. Clients include global brands in the gig economy, super-apps, fintechs, PSPs, and banks. Headquartered in Singapore, Thunes operates in 12 cities worldwide, including Nairobi. Role overview The Partner Quality Specialist supports Thunes’ growth by helping to maintain customer trust and strengthen revenue streams. Working within the Quality Control and Compliance (QCC) team, this role focuses on improving the quality and reliability of the payout ecosystem. What you will do Identify and analyze operational issues within the payout network Implement timely solutions to address these issues Collaborate with both internal teams and external partners to drive ongoing improvements Support efforts to enhance the overall customer experience Requirements Strong analytical skills Initiative and problem-solving abilities Comfort working with both internal colleagues and external partners This position is based in Nairobi and plays a key part in Thunes’ commitment to quality and reliability in global payments.

We are seeking a motivated and detail-oriented Junior Business Analyst to join our dynamic team at Salix Data Africa Limited. In this role, you will play a vital part in analyzing business processes, identifying areas for improvement, and supporting project implementations to enhance organizational efficiency.

Lifted An Upwork Company is hiring a Somali Audio Transcription & Quality Reviewer in Nairobi. This position centers on transcribing Somali audio content and reviewing transcripts for accuracy and clarity. Main responsibilities Transcribe audio recordings in Somali with attention to detail Review and assess completed transcripts for quality and correctness Help maintain consistent standards across all transcription projects What we look for Strong command of the Somali language Careful approach to reviewing audio and written content Interest in language and audio quality This role plays a key part in supporting the quality of our transcription services.

Role OverviewThe Senior Associate plays a pivotal role in advanced 2D and 3D LiDAR segmentation, ensuring quality governance and providing operational oversight. This position demands a blend of deep technical expertise, analytical precision, and comprehensive program accountability.Key ResponsibilitiesTechnical & Quality OversightExecute advanced 2D/3D annotation and segmentation tasksConduct structured quality auditsDetect and rectify systemic annotation errorsOperational OwnershipAssume full accountability for program healthEffectively distribute work among team operatorsEnsure the attainment of defined targets in:ProductivityQualityService Level Agreements (SLA)EfficiencyUtilizationMaintain strict compliance with process and quality frameworksGovernance & Stakeholder EngagementManage reporting, training, and policy adherenceProfessionally interact with global stakeholdersSimultaneously manage multiple operational streamsExperience RequirementsAt least 24 months of LiDAR labeling experienceProven advanced skills in 2D and 3D LiDAR annotation and segmentationTechnical & Analytical CompetenciesAdvanced LiDAR & Segmentation ExpertiseHigh proficiency in complex 3D point cloud segmentationMulti-class object classification capabilitiesExperience in managing occlusions and edge-case scenariosAccurate cuboid alignment and spatial calibrationTools & Systems ProficiencyFamiliarity with MS Office or Google SuiteExperience with JIRA or similar ticketing systemsAdvanced skills in Excel/Google Sheets, including:Pivot tablesVLOOKUPData extraction and manipulationAnalytical & Root Cause CapabilityProficient in data-driven performance analysisApplication of:Root Cause Analysis (RCA)Understanding of operational metrics such as:ShrinkageUtilizationProductivitySLA adherenceApplication of detailed ontology and taxonomy standardsReview and correction of segmentation inconsistenciesIdentification of systemic annotation error patterns

About One Acre Fund Since 2006, One Acre Fund has supported 5.5 million smallholder farmers in nine African countries. The organization supplies high-quality farming inputs, tree seedlings, credit, and modern agronomic training. By working with One Acre Fund, farmers increase their income and assets on supported land by more than 35% and strengthen their resilience. Over 9,000 team members from a range of backgrounds contribute to this mission. For more on the organization’s values and workplace culture, visit the Why Work Here blog post. Young Professionals Program The Young Professionals Program offers paid internships and training for outstanding African graduates. Interns take on meaningful assignments that directly support One Acre Fund’s goals. The program includes a thorough onboarding process and project design training. Interns collaborate with peers and gain practical experience to help launch their careers. Role Overview: Global Data Analyst Intern Based in Nairobi, Kenya, the Global Data Analyst Intern works with cross-country datasets to develop core data products. The focus is on building reliable dashboards and reports that inform decisions throughout the organization. This work helps advance One Acre Fund’s mission to deliver larger harvests, healthier families, and improved soil for smallholder farmers. Main Responsibilities Design, build, and maintain operational reports and dashboards to support analytics for multiple teams. Document and verify dashboards and reports for accuracy and long-term use. Monitor how tools are used and make ongoing improvements to ensure they remain useful and trusted. Manage daily operations of the tech service desk, ensuring effective and high-quality support. Escalate and resolve issues promptly to keep operations running smoothly.

Accor Hotels is seeking a Revenue Analyst in Nairobi to support hotel revenue management. This entry-level position offers recent graduates a chance to build a career in hospitality while learning the fundamentals of revenue optimization. Role overview The Revenue Analyst will work closely with the team to study market trends and monitor pricing strategies. By gathering and interpreting data, this role helps inform decisions that impact financial results across the hotels. Key responsibilities Analyze market trends and competitor activity Monitor and review pricing strategies Assist in reporting and forecasting to support financial goals Who should apply This position suits recent graduates eager to start a career in hospitality revenue management. A keen interest in data analysis and hotel operations will be helpful in this role.

About One Acre FundEstablished in 2006, One Acre Fund empowers over 5.5 million smallholder farmers to enhance productivity and sustainability on their farms. Operating in nine countries that are home to two-thirds of Africa's farmers, we deliver high-quality agricultural inputs, tree seedlings, accessible credit, and comprehensive training programs. This innovative model typically boosts farmers' income and asset growth by over 35% while fostering long-term resilience. Our diverse team of more than 9,000 dedicated professionals plays a crucial role in this mission.Discover more about our culture and values through our Why Work Here blog post.About the RoleThe Global Data R&D Analyst position offers a unique opportunity to influence decision-making across all facets of One Acre Fund’s program. By leveraging various data types, including sales, yield, demographic, and satellite data, you will help us reach over one million farmers with greater efficiency and impact.In this role, you will conduct analyses that inform strategic decisions on repayment, program expansion, and operational functions, collaborating closely with program leaders to interpret findings and make informed decisions. You will also play a pivotal role in shaping our data strategy, exploring innovative ways to utilize data to enhance our program outcomes.Moreover, you will work alongside our robust agronomic and socioeconomic research teams across all operational countries, ensuring that trials are executed to the highest standards. This includes providing analytical support, training for team members, and managing our agronomic data warehouse to facilitate research collaboration, thereby amplifying our impact on smallholder farmers throughout the continent.To excel in this role, you should possess excellent communication skills and a strong analytical foundation, with experience in experimental design. You should be adept at navigating ambiguous results derived from imperfect data and advising leadership on the risks associated with various decision paths.This role is intentionally hybrid, requiring proficiency as:an experimental methodologist (trial design & causal inference),an applied data scientist (production analytics, geospatial methods, modeling), andan effective communicator across diverse teams.

Act as the primary point of contact for external data-trading partners, ensuring the development, maintenance, and support of file specifications and integrations.Configure, modify, test, and sustain EDI maps, file processes, and system interfaces to meet evolving business needs.Conduct thorough analysis of business workflows, translating requirements into precise technical design specifications.Diagnose file failures, data discrepancies, and integration issues linked to uploads and system workflows.Oversee testing, implementations, and upgrades for both new and existing clients to ensure seamless integration.Facilitate the onboarding process and maintain file-based integrations for optimal performance.Uphold compliance with data handling, reporting standards, and accuracy metrics.Identify opportunities to enhance performance, reliability, and automation within file transfer processes.Collaborate with internal operations, engineering, and client-facing teams to deliver tailored, client-centric solutions.Key areas of focus will include:FMLA / Absence ManagementConfigure new employer accounts and establish file feeds.Manage ongoing file processing and resolve any issues that arise.WEX IntegrationsOnboard new clients and ensure accurate approval and processing of file feeds.Conduct regular system and file maintenance to ensure reliability.File OperationsOversee manual uploads of eligibility, contribution, and demographic files.Monitor recurring file processes and swiftly address exceptions.

We are seeking a passionate and dedicated Entrepreneurship Development Analyst to join our dynamic team in Nairobi. In this role, you will be instrumental in driving our entrepreneurship initiatives, supporting startups, and fostering a culture of innovation and growth.Your responsibilities will include conducting market research, analyzing entrepreneurial ecosystems, and collaborating with various stakeholders to enhance our programs. This position offers an exciting opportunity to make a significant impact on the entrepreneurial landscape in Kenya.

Reporting to: Data Analytics ManagerOur Mission:At Watu Africa, we empower aspiring entrepreneurs.As Africa’s leading Asset Finance company, we are dedicated to making dreams a reality for those who seek to start and grow their businesses. We envision a future filled with opportunities and prosperity for the continent, and we aim to be a driving force in this transformation. Our vision is to deliver asset financing solutions for mobility assets (including motorcycles, three-wheelers, and vehicles) and mobile devices to motivated individuals who believe that the right tools can help them succeed as entrepreneurs while supporting their families and communities. Our commitment is to Empower Entrepreneurs by providing the resources needed to advance and thrive in their lives.Your Responsibilities:Develop and maintain comprehensive reports and dashboards for various key performance indicators (KPIs).Utilize data analysis and statistical methods to answer business queries.Assist the management team with a range of data-related requests.Conduct regular audits to ensure data quality in accordance with company policies.Support the establishment and maintenance of back-end data ingestion and transformation processes.Qualifications We Seek:Technical Skills:A degree or diploma in Data Analytics or a related discipline.Over 2 years of experience in Data Analysis.Proficiency in advanced SQL (required).Strong knowledge of Excel and Google Sheets.Familiarity with relational database concepts.Experience in data preparation and acquisition.Preferred Technical Knowledge:Proficient in R or Python.Experience with Google Cloud solutions, particularly Google Data Studio and BigQuery.Experience with non-relational databases or big data technologies.Familiarity with Git and dbt.Non-Technical Skills:Ability to work independently and take initiative.Meticulous attention to detail.Self-motivated and results-oriented.Effective team player with strong communication skills.How to Apply:Click this link: Apply Now.

M-KOPA is seeking a Senior Analyst focused on Credit Risk & Eligibility to join the team in Nairobi. This position centers on analyzing credit data and shaping strategies that support the company’s financial products. Role overview The Senior Analyst will work closely with colleagues from various departments to review and refine eligibility criteria. The goal is to ensure these criteria reflect both market trends and customer needs. Day-to-day, this role involves examining large sets of credit data, spotting patterns, and delivering insights that inform key financial decisions. What you will do Analyze credit data to identify trends and risks Develop and refine strategies for assessing credit eligibility Collaborate with cross-functional teams to align eligibility standards with business and customer requirements Provide actionable recommendations to improve risk assessment frameworks Requirements Strong background in data analysis and risk management Experience in developing or optimizing credit strategies Ability to translate data insights into practical recommendations

Triple Jump invests in sustainable economic development and poverty reduction across emerging markets. The firm channels capital to financial institutions, small and medium enterprises, and organizations that create measurable social and environmental impact. Key focus areas include financial inclusion, missing middle finance, affordable housing, clean energy, and climate resilience. Role overview The Investment Analyst will join the Direct Investments team in Nairobi. This position works across the full investment cycle for both equity and debt, with an emphasis on companies expanding access to energy and climate solutions under the EEGF and CEI Africa mandates. Main responsibilities Identify, appraise, process, and monitor investments in companies throughout Sub-Saharan Africa and India. Support internal investment decision-making processes. Assist with client relationship management. Contribute to operational tasks as required. Travel regularly to meet investees and stakeholders across Sub-Saharan Africa. Location This role is based in Nairobi, Kenya. Frequent travel within Sub-Saharan Africa is expected.

About VertoAt Verto, our mission is to revolutionize global finance and empower businesses in Emerging Markets to access the global economy. Founded by British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, we understand the significant challenges faced by businesses regarding cross-border payments, including currency illiquidity, excessive fees, and lengthy transaction times. This insight drives our commitment to Africa, as we aim to bridge the gap between emerging and developed markets to promote global economic growth.Initially launched as a foreign exchange solution for the Nigerian Naira, we have grown into a leading platform that facilitates seamless transfers of billions of dollars for thousands of businesses each year. We believe that your location should not dictate your success or ability to expand. Our goal is to provide equal access to efficient payment and liquidity solutions that are standard in developed markets.With backing from world-class investors like Y-Combinator, Quona, and MEVP, and accolades such as the Milken-Motsepe Prize and placements on lists of the fastest-growing companies, Verto is dedicated to building a future where cross-border payments are effortless.Join us on our journey to transform global finance.Role OverviewWe are looking for a skilled and dynamic Middle Office Analyst to become part of our expanding team. Reporting directly to the Middle Office Manager, you will play a crucial role within the Middle Office function, overseeing daily management of Verto’s treasury and payment liquidity, FX trade risk management, and providing support to the trading desk.Your ResponsibilitiesManage payment liquidity and treasury operations to meet daily settlement needs.Ensure prompt client settlements while fulfilling our obligations for safeguarding customer funds and partner credit lines.Supervise the recording of treasury transactions in our internal systems.Source, validate, and disseminate daily data required for treasury funds and credit facilities.Reconcile treasury funds, ensuring adherence to credit facility terms and internal parameters.Oversee the reconciliation and monitoring of daily OTC trading currency and trade positions.Manage customer FX trade settlements and assist with trading desk operations.

Reporting to: Head of ProcessRole Purpose:As a Process Analyst, you will play a crucial role in enhancing operational efficiency and ensuring accountability within our teams. Your primary goal will be to empower operational teams by developing new processes and refining existing ones. The successful candidate will be a data-driven professional with exceptional skills in data analysis, project management, stakeholder engagement, and effective communication.Key Responsibilities:Develop a comprehensive understanding of business requirements and processes.Collaborate with business leaders to assess current processes, identify gaps, and anticipate changes.Facilitate efficiency improvements through process mapping and opportunity identification.Design and implement systems for operational teams utilizing Google Cloud Platform.Provide initial training and ongoing support to ensure operational teams achieve self-sufficiency.Conduct experiments and analyses to quantitatively determine best practices.Qualifications (Required):Proficiency in SQL.Strong skills in spreadsheet management.Qualifications (Preferred):Bachelor's degree in a quantitative field such as:Computer Science, Actuarial Science, Engineering, Statistics, Economics, Mathematics, or Management Information Systems.Experience with dashboarding and data visualization tools.Familiarity with Python programming.Your Journey to Becoming a Rockstar Process Analyst:Weeks 1-2: Immersion in the business environment through shadowing various departments and learning how different functions interconnect.Weeks 3-4: Collaborate with experienced process analysts on ongoing system development and optimization projects. Potential internship with our analytics team to enhance your data skills and familiarize yourself with GCP.Months 2-3: Take ownership of a project from inception to completion, supported by your manager and team.Life as a Process Analyst:Engage in daily morning huddles, weekly one-on-ones with your manager, and regular collaboration with operational teams. Enjoy a flexible work environment with the option to work from home one day per week and occasional travel (approximately 10%).Note: Only shortlisted candidates will be contacted.

We are on the lookout for a passionate and skilled Data Analyst to join our innovative team at Invent Consulting Ltd. In this role, you will be instrumental in transforming data into actionable insights that drive our business strategy, product development, and operational efficiency.Develop advanced models to analyze trends, forecast performance, and recommend strategic improvements.Conduct thorough data analyses to support informed decision-making across the organization.Create visually appealing and informative dashboards and reports to communicate findings effectively.Design and implement automation tools to enhance daily operational efficiency.Maintain the accuracy, consistency, and integrity of business metrics across all reporting.Produce comprehensive documentation and training materials, establishing best practices and a robust data toolkit for the team.

We are seeking a skilled Platform Engineer to join our dynamic team at Ajua. The ideal candidate will possess the following abilities:Ensure the continuous uptime, performance, stability, and scalability of Ajua’s platform.Collaborate with peers to design, mentor, and refine system architecture and design.Build, maintain, and scale a top-tier public API.Create robust and extensible solutions based on feature requests.Hands-on experience with data processing technologies such as Kafka, Hadoop, and Spark.Work alongside Data Scientists to craft valuable, feature-rich applications.Collaborate with Database Administrators to develop ETL processes and Data Warehouse systems.Partner with Operations to automate processes and enhance service reliability.Familiarity with Machine Learning applications and large-scale data repositories for business intelligence; experience in App development is a plus.Monitor all production systems related to the platform closely.Be available for periodic on-call duties.Thoroughly analyze requirements and propose solutions that effectively address customer pain points.Conduct testing and unit testing to ensure the delivery of high-quality work.Continuously acquire technical skills and knowledge, supporting team development.Maintain comprehensive documentation of development work completed.

Join Ajua as a Senior Product Engineer and play a pivotal role in creating exceptional SaaS products that empower businesses across Africa and beyond. You will be instrumental in enhancing various components of the Ajua product suite, ensuring they significantly impact our clients' success.Key Responsibilities:Direct the development of Ajua’s product suite towards a comprehensive Integrated Customer Experience Platform, leading MVP launches and subsequent enhancements.Guide a dynamic team of engineers and designers through agile methodologies, fostering collaboration and innovation.Ensure the Ajua platform remains stable, reliable, and user-friendly while continually optimizing performance.Design and mentor in product architecture and design, challenging the status quo for excellence.Conduct qualitative and quantitative research to identify customer challenges, developing solutions that are prototyped, iterated, and launched effectively.Create intuitive, feature-rich customer experiences that exceed Ajua clients' expectations.Take ownership of product features from inception through to launch and user engagement.Manage your workload efficiently within tight deadlines to maximize impact.Collaborate with Data Scientists to introduce valuable features that enhance our offering.Partner with Operations to streamline solutions and boost service reliability.Thoroughly analyze requirements and devise solutions that address genuine customer pain points.Conduct rigorous testing and unit testing to deliver high-quality outcomes.Continuously enhance your technical skills and knowledge while fostering team growth.Document development processes and outcomes meticulously.

At Ajua, exceptional customer experience is at the heart of our mission, and we are seeking a dedicated Customer Success Engineer to deliver a top-tier experience across all our products.The ideal candidate will provide both onsite and remote engineering support, managing the entire lifecycle of incidents and problems to enhance customer satisfaction with Ajua’s offerings. This role demands close collaboration with various teams across all levels of technical support and engineering.Key Responsibilities:Act as a level-two support engineer for production services deployed at customer locations, along with centrally managed services.Implement and maintain monitoring systems at client premises, coordinating with service desk personnel to ensure optimal service uptime.Compile and present service reports, including insights and implementation plans for service improvement.Lead service improvement initiatives that involve customer engagement.Gather and document requirements during the project discovery phase to ensure a smooth delivery process.Convert gathered requirements into comprehensive technical design documents, including Product Definition, High-Level Design, and Low-Level Design documents.Draft technical proposals for various projects.Support sales calls where technical aspects of projects require clear explanations to customers.Deliver on the various technical facets of the Ajua Delivery Model.Foster and maintain strong technical relationships with customers' engineering and business management teams.Assist in reporting requirements as they arise with customers.Develop and engineer support tools to enhance Ajua’s products and services.