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Experience Level
Manager
About the job
Location: Nairobi, Nairobi County, Kenya Contract: Fixed-term, three years
Role overview
The Internal Audit Manager at Trócaire leads a small audit team in Nairobi, reporting directly to the Head of Internal Audit. This position blends strategic involvement with hands-on audit assignments, supporting trust and accountability throughout Trócaire’s international operations. The work helps ensure that programs and resources are managed responsibly and in line with the organization’s mission.
Key responsibilities
Collaborate with senior leaders and teams to reinforce governance and accountability frameworks.
Carry out audit assignments that assess and strengthen controls for safeguarding resources.
Foster constructive relationships within the organization and with international program teams.
Translate audit findings into practical improvements that advance Trócaire’s mission and impact.
Location: Nairobi, Nairobi County, KenyaContract: Fixed-term, three years Role overview The Internal Audit Manager at Trócaire leads a small audit team in Nairobi, reporting directly to the Head of Internal Audit. This position blends strategic involvement with hands-on audit assignments, supporting trust and accountability throughout Trócaire’s internationa…
As a Senior Audit Manager at RSM Eastern Africa Consulting Ltd, you will play a pivotal role in leading audit engagements and ensuring the highest standards of quality. Your key responsibilities will include:· Ensuring comprehensive job planning by coordinating with the team leader or field team leader to finalize audit timelines and logistics, including organizing a kick-off meeting.· Reviewing the audit plan for Partner approval, supervising audit teams, and ensuring adherence to RSM Audit Methodology and Quality Assurance standards.· Identifying and resolving key engagement issues promptly while managing the audit within budgeted timeframes.· Conducting conflict checks at the proposal stage and maintaining the GRT records as necessary.· Developing and delivering training materials to enhance the skills of departmental staff.· Identifying cross-selling opportunities and leading marketing initiatives for the firm's services.· Conducting market intelligence to identify potential projects and stay ahead in competitive landscapes.· Managing administrative tasks associated with client delivery, billing, and ensuring efficient audit portfolio management.· Regularly reviewing job planning schedules and updating staff engagements while ensuring proper supervision and allocation of resources.· Maintaining the work-in-progress register and conducting weekly reviews with the Partner.
About One Acre FundSince its inception in 2006, One Acre Fund has empowered over 5.5 million smallholder farmers, enhancing their productivity and livelihoods. Operating across nine countries, which are home to two-thirds of Africa's farmers, we deliver essential agricultural resources such as high-quality farm supplies, tree seedlings, accessible credit, and modern agronomic training. Our innovative model helps farmers boost their income and assets by more than 35% on supported land, while also fostering long-term resilience. Our dedicated team of over 9,000 full-time staff hails from various backgrounds and professions, committed to driving agricultural change. To learn more about our mission, check out our Why Work Here blog post.About the RoleWe are in search of a seasoned Internal Audit Lead to spearhead our audit initiatives in Kenya. This role is perfect for a professional with substantial experience in internal auditing and team leadership, ideally within a processing, retail, or multi-location context.As the Lead Auditor, you will oversee a country-based audit team, formulate and execute audit plans, identify and mitigate risks, and serve as a trusted advisor to local leadership. This pivotal role demands close collaboration with country leadership and various stakeholders.Your base will be in Kenya, with some regional travel required, reporting directly to the Internal Audit Manager.Key ResponsibilitiesStrategic Audit LeadershipDevelop and implement the annual audit plan for your team and country.Identify and evaluate audit risks and devise appropriate audit responses.Oversee audit activities within budgetary constraints, ensuring timely execution.Engagement and ReportingFacilitate regular risk discussions with department heads and division leaders.Present findings and risk assessments to the Board and senior management.Ensure accountability for audit findings and oversee their resolution by management.Leadership & DevelopmentLead and mentor a team of in-country auditors.Design and implement customized learning and development initiatives based on local risk profiles and audit strategies.Drive team performance by establishing and monitoring achievable goals.Audit ExcellenceEnsure the highest audit standards are maintained throughout the audit process.
Internship|On-site|New York, USA, Nairobi, Kenya or Brussels, Brussels, Belgium
About the Role The International Crisis Group is seeking a Quantitative Research Intern to join the eEARTH Project. This position supports analysts working on research related to resource-driven conflicts. Interns will gain practical experience in conflict analysis, earth observation, and advocacy within a respected international NGO. Location This internship can be based in New York, USA; Nairobi, Kenya; or Brussels, Belgium. Eligibility Open to students currently enrolled in an academic program who can earn academic credit for the internship Also available to candidates who have secured external funding (such as grants or scholarships) to support their participation Work Arrangement This is a desk-based internship.
Actively generate and pursue leads to drive sales growth.Achieve and surpass established sales targets.Engage in contract negotiations with potential clients.Assist in determining competitive pricing structures for proposals and negotiations.Compile and present weekly and monthly sales reports to management.Deliver engaging sales presentations to diverse potential clients.Collaborate and align sales initiatives with ongoing marketing strategies.Promote and clearly articulate company programs and services.Manage client payments, including securing deposits and final payments.Draft and submit sales contracts for prospective clients.Conduct client visits to assess needs and showcase company offerings.Maintain accurate records of client interactions and transactions.Address client inquiries regarding services, pricing, and availability.
About One Acre Fund Since 2006, One Acre Fund has supported 5.5 million smallholder farmers in nine African countries. The organization supplies high-quality farming inputs, tree seedlings, credit, and modern agronomic training. By working with One Acre Fund, farmers increase their income and assets on supported land by more than 35% and strengthen their resilience. Over 9,000 team members from a range of backgrounds contribute to this mission. For more on the organization’s values and workplace culture, visit the Why Work Here blog post. Young Professionals Program The Young Professionals Program offers paid internships and training for outstanding African graduates. Interns take on meaningful assignments that directly support One Acre Fund’s goals. The program includes a thorough onboarding process and project design training. Interns collaborate with peers and gain practical experience to help launch their careers. Role Overview: Global Data Analyst Intern Based in Nairobi, Kenya, the Global Data Analyst Intern works with cross-country datasets to develop core data products. The focus is on building reliable dashboards and reports that inform decisions throughout the organization. This work helps advance One Acre Fund’s mission to deliver larger harvests, healthier families, and improved soil for smallholder farmers. Main Responsibilities Design, build, and maintain operational reports and dashboards to support analytics for multiple teams. Document and verify dashboards and reports for accuracy and long-term use. Monitor how tools are used and make ongoing improvements to ensure they remain useful and trusted. Manage daily operations of the tech service desk, ensuring effective and high-quality support. Escalate and resolve issues promptly to keep operations running smoothly.
Join Us as a Digital Marketing & Content Creation Intern!We are seeking a passionate and innovative intern to enhance our digital marketing efforts. Your role will involve:Developing engaging content for online marketing campaigns.Executing content marketing strategies for our website and blog.Implementing effective search engine optimization (SEO) techniques.Managing and updating our website, analytics, and blog.Gathering and analyzing online customer feedback to improve our services.Driving quality traffic to our website through strategic marketing initiatives.Presenting weekly progress reports to the Head of Department.Assisting with any other tasks assigned by the Head of Department.
About GiveDirectlyGiveDirectly (GD) is on a mission to revolutionize international philanthropy and uplift millions of lives through direct cash transfers to the world’s most impoverished communities. According to the Brookings Institution, eliminating the poverty gap would require $70 billion in cash transfers, while the aid sector currently spends $135 billion annually, mostly on unproven interventions. GD is committed to changing this paradigm by establishing cash grants as the standard for foreign aid, akin to how index funds serve the financial industry, thereby accelerating the eradication of extreme poverty.Since its inception in 2011, GD has successfully raised over $1 billion and provided cash assistance to more than 1.5 million individuals across 15 countries. Our organization has also facilitated extensive experimental research demonstrating the significant impact of our programs on recipients. This innovative approach has garnered recognition from leading publications such as Fast Company, with the cash transfer movement featured prominently in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.Our work culture is characterized by candor, analytical thinking, agility, and a non-hierarchical structure. Our global team of approximately 150 individuals, supported by around 650 local operations staff, represents a diverse array of backgrounds from 21 different countries, speaking 69 languages. Our team encompasses software engineers, experienced humanitarian professionals, former management consultants, public servants, researchers, and field operators — a truly remarkable group of individuals.At GD, our core values are central to our operations and reflect a strong, opinionated commitment to the communities we serve. We prioritize the voices and needs of our recipients in our decision-making processes, fostering a high-performing, dynamic, and ambitious work environment. We encourage prospective candidates to thoroughly review our values; if they resonate with you and inspire your work ethic, this could be the ideal opportunity.We are dedicated to cultivating an environment where all team members can thrive, succeed, and grow. We offer flexible work arrangements, prioritize mutual care among colleagues, foster a fun atmosphere, and provide opportunities for professional development.
Join Our Team as a Customer Performance InternAt M-KOPA, we are seeking a motivated Customer Performance Intern to bolster our Mobility Operations team. This role will involve managing customer relationships, overseeing loan repayment processes, and enhancing fleet performance as we expand our e-mobility solutions across African markets.As an intern, you will gain invaluable experience in fintech operations, bridging the gap between mobility and financial inclusion. You will assist in customer outreach, debt collection, and fleet management, empowering thousands of customers to build credit while accessing income-generating assets, all while working alongside seasoned professionals in collections, operations, and customer success.About UsAt M-KOPA, we cultivate a culture where operational excellence is paired with a genuine commitment to customer success. Our team is dedicated to data-driven decision-making and collaborative problem-solving, ensuring that business performance aligns with the dignity of our customers. You will gain hands-on experience in how effective collections, fleet management, and customer performance tracking are vital to achieving business sustainability and advancing financial inclusion in the fintech and e-mobility sectors.Our Mobility division goes beyond mere asset financing; we are focused on fostering economic opportunities through responsible lending and customer support that empowers individuals to thrive.Key ResponsibilitiesMonitor assigned customer accounts and assist in maintaining collections within established limits.Support customer outreach efforts by preparing call lists, drafting communications, and participating in guided outreach to establish repayment schedules.Provide timely information to customers regarding repayment obligations and the consequences of non-payment, under the supervision of senior team members.Assist in tracking customer-related issues affecting loan repayments, such as accidents or insurance claims, by gathering necessary documentation.
Join our dynamic team as an Outlet Manager at Accor Hotels in Nairobi, where you will lead a passionate team dedicated to delivering exceptional service. Your expertise will ensure that our outlet operates smoothly, providing a memorable experience for our guests.
Operational Strategy & Leadership:Lead the development and execution of operational strategies aimed at driving the company's growth and achieving its objectives. Inspire and guide the operations team, cultivating a culture of excellence and continuous improvement.Process Improvement:Identify opportunities for process enhancements to boost operational efficiency and effectiveness. Leverage data and analytics to monitor performance metrics and inform decision-making.Resource Management:Supervise resource allocation, encompassing staffing, equipment, and materials, to ensure optimal utilization. Foster strong relationships with suppliers and vendors, negotiating contracts and ensuring timely delivery of goods and services.Logistics & Supply Chain:Oversee logistics and supply chain operations to guarantee timely and cost-effective product delivery. Implement best practices in inventory management to minimize costs and maximize efficiency.Compliance & Risk Management:Ensure adherence to industry regulations, safety standards, and company policies. Proactively identify and mitigate operational risks, implementing corrective actions as necessary.Facility Management:Manage the maintenance and operation of company facilities to ensure a safe and productive work environment. Collaborate with facility management teams to address operational issues effectively.Customer Service & Support:Work closely with the sales manager to maintain high levels of customer satisfaction by overseeing customer service operations and resolving any issues. Implement customer feedback mechanisms to enhance service delivery.Budgeting & Financial Management:Develop and manage operational budgets, ensuring financial targets are met while optimizing resource allocation.
Join our dynamic team at Accor Hotels as a Duty Manager in the vibrant city of Nairobi. You will play a crucial role in ensuring the smooth operation of our hotel, overseeing daily activities, and providing exceptional service to our guests. Your leadership will help create memorable experiences for visitors while fostering a positive work environment for staff.
Join our dynamic team at Salix Data Africa Limited as a Project Manager, where you will play a key role in steering a variety of internal and external projects from inception to completion. You will independently oversee project lifecycles, crafting thorough project plans, task lists, and timelines, while efficiently allocating resources.Collaboration is at the heart of what we do; you will work alongside developers, operations teams, and various departments to ensure timely and scoped deliverables. As the main point of contact for your assigned projects, you will keep stakeholders informed and engaged throughout the process. Your keen insight will help you monitor milestones, track task progression, and prepare regular status updates for leadership.Proactively identifying potential roadblocks and escalating issues as necessary will be essential to mitigate project risks. You will maintain precise project documentation and communications, ensuring everything is appropriately archived. Weekly Capacity Reports and updates to the New Business Report post-SOW are part of your responsibilities, along with conducting Service Failure Reports when necessary.Collaboration with Senior Project Managers will enable you to resolve escalations, align on strategic objectives, and request additional resources when needed. Your involvement in process enhancements and team initiatives will contribute to refining project management practices across the organization. After project completion, you will conduct reviews to capture lessons learned and identify opportunities for improvement.
Full-time|Remote|Remote — Nairobi, Nairobi County, Kenya
At Careers Activate Talent, we are dedicated to providing expert operations and supply chain advisory services tailored for beauty brands aiming to scale with precision and dependability. Our partnerships with high-growth consumer brands focus on enhancing operational infrastructure, optimizing margin performance, and ensuring reliable product availability.This role is situated in a dynamic, execution-oriented environment where attention to detail and accountability are paramount.Position OverviewThe Operations Manager plays a vital role in ensuring that our clients receive the right products in the right place at the right time. This hands-on position encompasses daily supply and material planning, purchasing execution, vendor coordination, data integrity, invoicing processes, and collaboration with logistics and fulfillment partners.A primary responsibility includes maintaining inventory and safety stock targets while proactively managing financial exposure. The Operations Manager will oversee purchasing and invoicing workflows from initial review to executive approval, ensuring the accuracy of critical operational data such as item master records, BOMs, and product costs.To succeed in this role, candidates must demonstrate strong analytical skills, proficiency in developing and managing Excel-based planning and financial models, and the ability to function effectively in capacity-constrained environments. The ideal candidate will possess a solid foundation in supply planning paired with a strong sense of ownership, meticulousness, and execution discipline.Key ResponsibilitiesOperational AccountabilityMaintain inventory and safety stock targets while managing product availability and inventory risk.Facilitate regular cross-functional meetings to synchronize on priorities, risks, and constraints.Supply & Material PlanningOversee end-to-end supply and material planning to ensure on-time and in-full product availability across various channels.Transform demand forecasts into actionable supply plans and production schedules for both components and finished goods.Develop and sustain Excel-based models to forecast supply, evaluate capacity, and analyze inventory levels.Monitor safety stock levels and adjust plans in response to shifts in demand or capacity.Manage packaging and artwork transitions to mitigate inventory exposure and prevent stockouts or excess.Collaborate with Product Development and Marketing teams regarding launch schedules and readiness.Purchasing, Invoicing & Financial OversightOversee purchasing activities to ensure they align with supply plans, budget constraints, and lead times.
Join Accor Hotels as a Reservations Manager, where you will lead a dedicated team to ensure exceptional guest experiences. Your role will involve overseeing all reservations activities, optimizing revenue through effective management, and implementing best practices to enhance operational efficiency. You will collaborate closely with various departments to maintain high service standards and guest satisfaction.
Join Alxafrica as an Entrepreneurship Development Manager in Nairobi, where you will spearhead initiatives aimed at fostering entrepreneurship and innovation within the local community. Your role will involve collaborating with startups, providing mentorship, and developing programs that empower aspiring entrepreneurs. This is an exciting opportunity to make a substantial impact in a dynamic environment.
Join Etihad Airways as a Sales Manager and lead our dynamic sales team in Nairobi to achieve exceptional results. You will be responsible for developing and executing effective sales strategies to drive revenue growth and enhance market share. This role requires a proven track record in sales management, excellent communication skills, and a passion for delivering outstanding customer service.
Join our dynamic team at SGS as a Requisition-to-Pay Manager, where you will oversee the entire procurement process, ensuring efficient and effective operations. You will play a crucial role in enhancing our shared services center, driving process improvements, and fostering strong vendor relationships. Your expertise in finance and procurement will contribute significantly to our mission of delivering excellence in service.
Join our dynamic team as a Front Office Service Manager where you will play a pivotal role in enhancing guest experiences and managing front office operations. You will be responsible for overseeing the daily operations of the front desk, ensuring exceptional service delivery, and leading a team of dedicated staff.
Job PurposeTo ensure the safe and efficient management of product movement, handling, and storage within the cold storage facility, aligning with customer requests while effectively leading the team and optimizing equipment usage.Roles & Responsibilities:Supervise all aspects of receiving, warehousing, distribution, and maintenance operations to ensure smooth processes.Design the warehouse layout and implement strategies for optimal space utilization.Comply with all relevant warehousing and handling legislation requirements.Uphold high standards of health, safety, hygiene, and security within the warehouse environment.Oversee stock control and ensure accurate reconciliation with the data management system.Develop and manage the annual budget for warehouse operations.Coordinate and communicate effectively with clients, suppliers, and transport companies to facilitate operations.Schedule work shifts, assign tasks, and evaluate performance outcomes of team members.Recruit, train, coach, and motivate warehouse staff to achieve operational excellence.Generate regular reports and statistics, including inbound/outbound status and dead stock reports.Collaborate with sales, marketing, and customer finance teams to understand demand forecasting and drivers.
Location: Nairobi, Nairobi County, KenyaContract: Fixed-term, three years Role overview The Internal Audit Manager at Trócaire leads a small audit team in Nairobi, reporting directly to the Head of Internal Audit. This position blends strategic involvement with hands-on audit assignments, supporting trust and accountability throughout Trócaire’s internationa…
As a Senior Audit Manager at RSM Eastern Africa Consulting Ltd, you will play a pivotal role in leading audit engagements and ensuring the highest standards of quality. Your key responsibilities will include:· Ensuring comprehensive job planning by coordinating with the team leader or field team leader to finalize audit timelines and logistics, including organizing a kick-off meeting.· Reviewing the audit plan for Partner approval, supervising audit teams, and ensuring adherence to RSM Audit Methodology and Quality Assurance standards.· Identifying and resolving key engagement issues promptly while managing the audit within budgeted timeframes.· Conducting conflict checks at the proposal stage and maintaining the GRT records as necessary.· Developing and delivering training materials to enhance the skills of departmental staff.· Identifying cross-selling opportunities and leading marketing initiatives for the firm's services.· Conducting market intelligence to identify potential projects and stay ahead in competitive landscapes.· Managing administrative tasks associated with client delivery, billing, and ensuring efficient audit portfolio management.· Regularly reviewing job planning schedules and updating staff engagements while ensuring proper supervision and allocation of resources.· Maintaining the work-in-progress register and conducting weekly reviews with the Partner.
About One Acre FundSince its inception in 2006, One Acre Fund has empowered over 5.5 million smallholder farmers, enhancing their productivity and livelihoods. Operating across nine countries, which are home to two-thirds of Africa's farmers, we deliver essential agricultural resources such as high-quality farm supplies, tree seedlings, accessible credit, and modern agronomic training. Our innovative model helps farmers boost their income and assets by more than 35% on supported land, while also fostering long-term resilience. Our dedicated team of over 9,000 full-time staff hails from various backgrounds and professions, committed to driving agricultural change. To learn more about our mission, check out our Why Work Here blog post.About the RoleWe are in search of a seasoned Internal Audit Lead to spearhead our audit initiatives in Kenya. This role is perfect for a professional with substantial experience in internal auditing and team leadership, ideally within a processing, retail, or multi-location context.As the Lead Auditor, you will oversee a country-based audit team, formulate and execute audit plans, identify and mitigate risks, and serve as a trusted advisor to local leadership. This pivotal role demands close collaboration with country leadership and various stakeholders.Your base will be in Kenya, with some regional travel required, reporting directly to the Internal Audit Manager.Key ResponsibilitiesStrategic Audit LeadershipDevelop and implement the annual audit plan for your team and country.Identify and evaluate audit risks and devise appropriate audit responses.Oversee audit activities within budgetary constraints, ensuring timely execution.Engagement and ReportingFacilitate regular risk discussions with department heads and division leaders.Present findings and risk assessments to the Board and senior management.Ensure accountability for audit findings and oversee their resolution by management.Leadership & DevelopmentLead and mentor a team of in-country auditors.Design and implement customized learning and development initiatives based on local risk profiles and audit strategies.Drive team performance by establishing and monitoring achievable goals.Audit ExcellenceEnsure the highest audit standards are maintained throughout the audit process.
Internship|On-site|New York, USA, Nairobi, Kenya or Brussels, Brussels, Belgium
About the Role The International Crisis Group is seeking a Quantitative Research Intern to join the eEARTH Project. This position supports analysts working on research related to resource-driven conflicts. Interns will gain practical experience in conflict analysis, earth observation, and advocacy within a respected international NGO. Location This internship can be based in New York, USA; Nairobi, Kenya; or Brussels, Belgium. Eligibility Open to students currently enrolled in an academic program who can earn academic credit for the internship Also available to candidates who have secured external funding (such as grants or scholarships) to support their participation Work Arrangement This is a desk-based internship.
Actively generate and pursue leads to drive sales growth.Achieve and surpass established sales targets.Engage in contract negotiations with potential clients.Assist in determining competitive pricing structures for proposals and negotiations.Compile and present weekly and monthly sales reports to management.Deliver engaging sales presentations to diverse potential clients.Collaborate and align sales initiatives with ongoing marketing strategies.Promote and clearly articulate company programs and services.Manage client payments, including securing deposits and final payments.Draft and submit sales contracts for prospective clients.Conduct client visits to assess needs and showcase company offerings.Maintain accurate records of client interactions and transactions.Address client inquiries regarding services, pricing, and availability.
About One Acre Fund Since 2006, One Acre Fund has supported 5.5 million smallholder farmers in nine African countries. The organization supplies high-quality farming inputs, tree seedlings, credit, and modern agronomic training. By working with One Acre Fund, farmers increase their income and assets on supported land by more than 35% and strengthen their resilience. Over 9,000 team members from a range of backgrounds contribute to this mission. For more on the organization’s values and workplace culture, visit the Why Work Here blog post. Young Professionals Program The Young Professionals Program offers paid internships and training for outstanding African graduates. Interns take on meaningful assignments that directly support One Acre Fund’s goals. The program includes a thorough onboarding process and project design training. Interns collaborate with peers and gain practical experience to help launch their careers. Role Overview: Global Data Analyst Intern Based in Nairobi, Kenya, the Global Data Analyst Intern works with cross-country datasets to develop core data products. The focus is on building reliable dashboards and reports that inform decisions throughout the organization. This work helps advance One Acre Fund’s mission to deliver larger harvests, healthier families, and improved soil for smallholder farmers. Main Responsibilities Design, build, and maintain operational reports and dashboards to support analytics for multiple teams. Document and verify dashboards and reports for accuracy and long-term use. Monitor how tools are used and make ongoing improvements to ensure they remain useful and trusted. Manage daily operations of the tech service desk, ensuring effective and high-quality support. Escalate and resolve issues promptly to keep operations running smoothly.
Join Us as a Digital Marketing & Content Creation Intern!We are seeking a passionate and innovative intern to enhance our digital marketing efforts. Your role will involve:Developing engaging content for online marketing campaigns.Executing content marketing strategies for our website and blog.Implementing effective search engine optimization (SEO) techniques.Managing and updating our website, analytics, and blog.Gathering and analyzing online customer feedback to improve our services.Driving quality traffic to our website through strategic marketing initiatives.Presenting weekly progress reports to the Head of Department.Assisting with any other tasks assigned by the Head of Department.
About GiveDirectlyGiveDirectly (GD) is on a mission to revolutionize international philanthropy and uplift millions of lives through direct cash transfers to the world’s most impoverished communities. According to the Brookings Institution, eliminating the poverty gap would require $70 billion in cash transfers, while the aid sector currently spends $135 billion annually, mostly on unproven interventions. GD is committed to changing this paradigm by establishing cash grants as the standard for foreign aid, akin to how index funds serve the financial industry, thereby accelerating the eradication of extreme poverty.Since its inception in 2011, GD has successfully raised over $1 billion and provided cash assistance to more than 1.5 million individuals across 15 countries. Our organization has also facilitated extensive experimental research demonstrating the significant impact of our programs on recipients. This innovative approach has garnered recognition from leading publications such as Fast Company, with the cash transfer movement featured prominently in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.Our work culture is characterized by candor, analytical thinking, agility, and a non-hierarchical structure. Our global team of approximately 150 individuals, supported by around 650 local operations staff, represents a diverse array of backgrounds from 21 different countries, speaking 69 languages. Our team encompasses software engineers, experienced humanitarian professionals, former management consultants, public servants, researchers, and field operators — a truly remarkable group of individuals.At GD, our core values are central to our operations and reflect a strong, opinionated commitment to the communities we serve. We prioritize the voices and needs of our recipients in our decision-making processes, fostering a high-performing, dynamic, and ambitious work environment. We encourage prospective candidates to thoroughly review our values; if they resonate with you and inspire your work ethic, this could be the ideal opportunity.We are dedicated to cultivating an environment where all team members can thrive, succeed, and grow. We offer flexible work arrangements, prioritize mutual care among colleagues, foster a fun atmosphere, and provide opportunities for professional development.
Join Our Team as a Customer Performance InternAt M-KOPA, we are seeking a motivated Customer Performance Intern to bolster our Mobility Operations team. This role will involve managing customer relationships, overseeing loan repayment processes, and enhancing fleet performance as we expand our e-mobility solutions across African markets.As an intern, you will gain invaluable experience in fintech operations, bridging the gap between mobility and financial inclusion. You will assist in customer outreach, debt collection, and fleet management, empowering thousands of customers to build credit while accessing income-generating assets, all while working alongside seasoned professionals in collections, operations, and customer success.About UsAt M-KOPA, we cultivate a culture where operational excellence is paired with a genuine commitment to customer success. Our team is dedicated to data-driven decision-making and collaborative problem-solving, ensuring that business performance aligns with the dignity of our customers. You will gain hands-on experience in how effective collections, fleet management, and customer performance tracking are vital to achieving business sustainability and advancing financial inclusion in the fintech and e-mobility sectors.Our Mobility division goes beyond mere asset financing; we are focused on fostering economic opportunities through responsible lending and customer support that empowers individuals to thrive.Key ResponsibilitiesMonitor assigned customer accounts and assist in maintaining collections within established limits.Support customer outreach efforts by preparing call lists, drafting communications, and participating in guided outreach to establish repayment schedules.Provide timely information to customers regarding repayment obligations and the consequences of non-payment, under the supervision of senior team members.Assist in tracking customer-related issues affecting loan repayments, such as accidents or insurance claims, by gathering necessary documentation.
Join our dynamic team as an Outlet Manager at Accor Hotels in Nairobi, where you will lead a passionate team dedicated to delivering exceptional service. Your expertise will ensure that our outlet operates smoothly, providing a memorable experience for our guests.
Operational Strategy & Leadership:Lead the development and execution of operational strategies aimed at driving the company's growth and achieving its objectives. Inspire and guide the operations team, cultivating a culture of excellence and continuous improvement.Process Improvement:Identify opportunities for process enhancements to boost operational efficiency and effectiveness. Leverage data and analytics to monitor performance metrics and inform decision-making.Resource Management:Supervise resource allocation, encompassing staffing, equipment, and materials, to ensure optimal utilization. Foster strong relationships with suppliers and vendors, negotiating contracts and ensuring timely delivery of goods and services.Logistics & Supply Chain:Oversee logistics and supply chain operations to guarantee timely and cost-effective product delivery. Implement best practices in inventory management to minimize costs and maximize efficiency.Compliance & Risk Management:Ensure adherence to industry regulations, safety standards, and company policies. Proactively identify and mitigate operational risks, implementing corrective actions as necessary.Facility Management:Manage the maintenance and operation of company facilities to ensure a safe and productive work environment. Collaborate with facility management teams to address operational issues effectively.Customer Service & Support:Work closely with the sales manager to maintain high levels of customer satisfaction by overseeing customer service operations and resolving any issues. Implement customer feedback mechanisms to enhance service delivery.Budgeting & Financial Management:Develop and manage operational budgets, ensuring financial targets are met while optimizing resource allocation.
Join our dynamic team at Accor Hotels as a Duty Manager in the vibrant city of Nairobi. You will play a crucial role in ensuring the smooth operation of our hotel, overseeing daily activities, and providing exceptional service to our guests. Your leadership will help create memorable experiences for visitors while fostering a positive work environment for staff.
Join our dynamic team at Salix Data Africa Limited as a Project Manager, where you will play a key role in steering a variety of internal and external projects from inception to completion. You will independently oversee project lifecycles, crafting thorough project plans, task lists, and timelines, while efficiently allocating resources.Collaboration is at the heart of what we do; you will work alongside developers, operations teams, and various departments to ensure timely and scoped deliverables. As the main point of contact for your assigned projects, you will keep stakeholders informed and engaged throughout the process. Your keen insight will help you monitor milestones, track task progression, and prepare regular status updates for leadership.Proactively identifying potential roadblocks and escalating issues as necessary will be essential to mitigate project risks. You will maintain precise project documentation and communications, ensuring everything is appropriately archived. Weekly Capacity Reports and updates to the New Business Report post-SOW are part of your responsibilities, along with conducting Service Failure Reports when necessary.Collaboration with Senior Project Managers will enable you to resolve escalations, align on strategic objectives, and request additional resources when needed. Your involvement in process enhancements and team initiatives will contribute to refining project management practices across the organization. After project completion, you will conduct reviews to capture lessons learned and identify opportunities for improvement.
Full-time|Remote|Remote — Nairobi, Nairobi County, Kenya
At Careers Activate Talent, we are dedicated to providing expert operations and supply chain advisory services tailored for beauty brands aiming to scale with precision and dependability. Our partnerships with high-growth consumer brands focus on enhancing operational infrastructure, optimizing margin performance, and ensuring reliable product availability.This role is situated in a dynamic, execution-oriented environment where attention to detail and accountability are paramount.Position OverviewThe Operations Manager plays a vital role in ensuring that our clients receive the right products in the right place at the right time. This hands-on position encompasses daily supply and material planning, purchasing execution, vendor coordination, data integrity, invoicing processes, and collaboration with logistics and fulfillment partners.A primary responsibility includes maintaining inventory and safety stock targets while proactively managing financial exposure. The Operations Manager will oversee purchasing and invoicing workflows from initial review to executive approval, ensuring the accuracy of critical operational data such as item master records, BOMs, and product costs.To succeed in this role, candidates must demonstrate strong analytical skills, proficiency in developing and managing Excel-based planning and financial models, and the ability to function effectively in capacity-constrained environments. The ideal candidate will possess a solid foundation in supply planning paired with a strong sense of ownership, meticulousness, and execution discipline.Key ResponsibilitiesOperational AccountabilityMaintain inventory and safety stock targets while managing product availability and inventory risk.Facilitate regular cross-functional meetings to synchronize on priorities, risks, and constraints.Supply & Material PlanningOversee end-to-end supply and material planning to ensure on-time and in-full product availability across various channels.Transform demand forecasts into actionable supply plans and production schedules for both components and finished goods.Develop and sustain Excel-based models to forecast supply, evaluate capacity, and analyze inventory levels.Monitor safety stock levels and adjust plans in response to shifts in demand or capacity.Manage packaging and artwork transitions to mitigate inventory exposure and prevent stockouts or excess.Collaborate with Product Development and Marketing teams regarding launch schedules and readiness.Purchasing, Invoicing & Financial OversightOversee purchasing activities to ensure they align with supply plans, budget constraints, and lead times.
Join Accor Hotels as a Reservations Manager, where you will lead a dedicated team to ensure exceptional guest experiences. Your role will involve overseeing all reservations activities, optimizing revenue through effective management, and implementing best practices to enhance operational efficiency. You will collaborate closely with various departments to maintain high service standards and guest satisfaction.
Join Alxafrica as an Entrepreneurship Development Manager in Nairobi, where you will spearhead initiatives aimed at fostering entrepreneurship and innovation within the local community. Your role will involve collaborating with startups, providing mentorship, and developing programs that empower aspiring entrepreneurs. This is an exciting opportunity to make a substantial impact in a dynamic environment.
Join Etihad Airways as a Sales Manager and lead our dynamic sales team in Nairobi to achieve exceptional results. You will be responsible for developing and executing effective sales strategies to drive revenue growth and enhance market share. This role requires a proven track record in sales management, excellent communication skills, and a passion for delivering outstanding customer service.
Join our dynamic team at SGS as a Requisition-to-Pay Manager, where you will oversee the entire procurement process, ensuring efficient and effective operations. You will play a crucial role in enhancing our shared services center, driving process improvements, and fostering strong vendor relationships. Your expertise in finance and procurement will contribute significantly to our mission of delivering excellence in service.
Join our dynamic team as a Front Office Service Manager where you will play a pivotal role in enhancing guest experiences and managing front office operations. You will be responsible for overseeing the daily operations of the front desk, ensuring exceptional service delivery, and leading a team of dedicated staff.
Job PurposeTo ensure the safe and efficient management of product movement, handling, and storage within the cold storage facility, aligning with customer requests while effectively leading the team and optimizing equipment usage.Roles & Responsibilities:Supervise all aspects of receiving, warehousing, distribution, and maintenance operations to ensure smooth processes.Design the warehouse layout and implement strategies for optimal space utilization.Comply with all relevant warehousing and handling legislation requirements.Uphold high standards of health, safety, hygiene, and security within the warehouse environment.Oversee stock control and ensure accurate reconciliation with the data management system.Develop and manage the annual budget for warehouse operations.Coordinate and communicate effectively with clients, suppliers, and transport companies to facilitate operations.Schedule work shifts, assign tasks, and evaluate performance outcomes of team members.Recruit, train, coach, and motivate warehouse staff to achieve operational excellence.Generate regular reports and statistics, including inbound/outbound status and dead stock reports.Collaborate with sales, marketing, and customer finance teams to understand demand forecasting and drivers.
