Mentors, Trainers & Coaches Position

Job DescriptionJoin our dynamic team at Oracom Web Solutions Ltd as a passionate Trainer and Mentor. We are seeking an enthusiastic individual who is eager to share their expertise and inspire others in a mentoring capacity. If you thrive in a collaborative environment and have a strong drive to help others succeed, we want to hear from you!

Deliver engaging course material according to the established curriculum.Develop and update course content to encompass the latest trends and best practices in digital marketing.Conduct presentations at colleges in Mumbai to inform prospective students about the curriculum provided by OraDMT and the career opportunities available after course completion.Innovate and enhance teaching methods based on previous classroom experiences.Continuously upgrade personal knowledge across all courses offered by OraDMT, including Social Media Marketing, AdWords, SEO, Email Marketing, Mobile Marketing, ORM, and Website Development.Tailor and deliver course material to individuals and groups, adapting to their existing understanding of the topics.

Main Purpose of the Job:As a TVET Trainer, you will play a crucial role in educating and mentoring students in Counselling Psychology.Key Duties & Responsibilities:Provide instruction to trainees in specific courses/units, ensuring compliance with the relevant curriculum and occupational standards.Plan, conduct, and evaluate practical sessions for assigned course units.Develop comprehensive schemes of work, lesson plans, and prepare engaging lecture notes.Create internal exams and oversee their validation process.Conduct continuous assessments to evaluate trainee progress.Supervise and assess trainees in their designated course areas.Mark, grade, and input grades into the ERP system for the assigned units.Oversee trainees during their industrial attachments.Prepare trainees for external examinations, equipping them with the necessary practical skills for competency acquisition.Maintain accurate records and make them accessible to the Directorate, TVET CDACC, or other relevant authorities.Follow the established exam preparation and processing schedule.Ensure attendance at all required class contact hours.Provide mentorship to students, invigilate both internal and external examinations, and monitor class attendance records.

Palscity is excited to announce an opportunity for dedicated individuals to step into the roles of County Ambassadors, Coordinators, and Mentors. We are looking for 47 passionate individuals who are eager to make a difference in their communities.You have the option to nominate yourself or someone you believe would excel in these roles. Join the Palscity Think Tank and help us create meaningful opportunities through Partnerships, Networking, Mentorship, and Storytelling.To nominate yourself or someone else, visit: Nomination Form.For more information, feel free to join our Candidates WhatsApp Group: WhatsApp Group.Are you ready to be a part of the largest human empowerment initiative? Do you believe in the power of change?For more insights on how Palscity operates, please visit our website at Palscity.

Join our dynamic IT team as an IT Assistant in Nairobi, where you will play a vital role in supporting our technological infrastructure and enhancing our daily operations. This position is ideal for individuals eager to kickstart their careers in IT and contribute to innovative projects.

Training Period (6-8 Weeks of Comprehensive Customer Service Training):Acquire in-depth knowledge of customer service best practices and company policies.Refine your call handling and troubleshooting skills to enhance customer satisfaction.Engage in customer interaction simulations to build real-world practical skills.Enhance your communication and problem-solving abilities through structured role-playing exercises.Attend daily training sessions and team meetings for progress assessments and constructive feedback.Gain hands-on experience with customer service software, CRM tools, and telephone systems.Complete tasks and practical challenges as assigned by trainers.Maintain adherence to training protocols, ensuring excellent attendance and meeting performance criteria.Post-Training Responsibilities:Deliver exceptional customer service via phone and online interactions, upholding integrity and ethical standards.Proactively complete assigned tasks while seeking additional responsibilities for personal growth.Strictly adhere to processing guidelines, implement Quality Control feedback, and minimize errors.Engage in constructive feedback sessions with QC teams and leadership to enhance performance.Communicate any attendance issues promptly to the Team Leader.Participate in shadowing sessions to assist in onboarding new team members.Attend all relevant company and project meetings as required.Be ready to take on additional tasks as directed by the Team Leader.