Palscity Table Coordinator

Are you ready to become a catalyst for change? Join us as a Palscity Table Coordinator and help lead initiatives in various thematic areas. You can nominate yourself or someone else for this impactful role.Nomination period: August 16-20. Voting will take place from August 22-26, followed by a physical meeting on August 28 at America Barzar, Nairobi CBD. For…

Palscity is excited to announce an opportunity for dedicated individuals to step into the roles of County Ambassadors, Coordinators, and Mentors. We are looking for 47 passionate individuals who are eager to make a difference in their communities.You have the option to nominate yourself or someone you believe would excel in these roles. Join the Palscity Think Tank and help us create meaningful opportunities through Partnerships, Networking, Mentorship, and Storytelling.To nominate yourself or someone else, visit: Nomination Form.For more information, feel free to join our Candidates WhatsApp Group: WhatsApp Group.Are you ready to be a part of the largest human empowerment initiative? Do you believe in the power of change?For more insights on how Palscity operates, please visit our website at Palscity.

Event and Room Block CoordinationAssist the Director of Lodging and Account Managers in orchestrating room blocks for scheduled events.Efficiently create, modify, and cancel room reservations with precision.Maintain a comprehensive inventory of room allocations, reservations, and hotel assignments.Monitor hotel pick-up rates and proactively engage with hotels, CVBs, and partner clients.Review and interpret RFPs and contracted event agreements with hotels.Customer Service and Client SupportAct as the primary point of contact for customer inquiries through phone, email, and chat.Investigate and resolve reservation issues and housing-related concerns.Conduct outbound calls to attendees, hotel partners, venue staff, and event operators.Provide timely, accurate, and professional responses across all communication channels.Stakeholder and Partner RelationsFoster and maintain strong relationships with hotel partners and vendors.Engage in strategic meetings with event owners and venue teams to understand housing needs and clarify service offerings.Collaborate with venue staff and event owners to assess housing performance, pick-up trends, and address any concerns.Provide on-site representation at selected events, conferences, and sales meetings as needed.Reporting and Performance TrackingTrack booking sales pace and compile pre- and post-event metrics.Collect and analyze performance indicators to deliver actionable insights.Collaborate closely with internal teams to ensure KPIs are achieved and continuously improved.Marketing and Cross-Functional CollaborationCoordinate with the Marketing Department to bolster promotional strategies for event housing.Support outreach initiatives to enhance room block engagement and bookings.